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Surgo is recruiting for an experienced German Speaking Medical Interpreter to join their remote team. Job Purpose: Candidates must be able to speak German and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel. Requirements: • Well versed in both German and English (Speak, read, write) • National Senior Certificate / or equivalent qualification • SA Citizen / Valid Work Permit • Successful completion of conversation/translation competency testing in secondary language • Knowledge of Medical Terminology essential • Previous experience in a Health Care setting preferred • Ability to work remotely from home • Ability to work shifts - 24/7 Rotational Shifts Duties and Responsibilities: • Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors. • Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. • The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. • Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center. • Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database. • Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff. • Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts. • Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned. • Perform other related duties incidental to the work described herein. Salary: • Market related, based on the level of experience • Shift Allowance Working Hours: • Monday to Sunday, rotational shifts 24/7 (TBC) Should you wish to apply for the position...Job Reference #: 202351

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German Speaking Customer Service Agents remote

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both German and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on ...Job Reference #: 202422

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German Speaking Customer Service opportunity available in the Travel Industry. Our client based in Century City is a market-leader within the leisure and business travel sectors. Their product offering includes one of the worlds leading independent airport VIP lounge access programmes. Role: • Take inbound calls in a professional manner • Handle and overcome objections in a professional and effective manner • Adhere to targets • Take inbound calls from an international customer base • Handle both internal and external email correspondence to and from clients in line with quality standards • Work towards resolution time periods, quality standards and targets Not negotiable: • Fluent in speaking, writing and reading German and English • South African citizen / valid Work Permit • Deal with clients telephonically above average telephonic communication skills • Ability and willingness to work weekends and shifts as and when required • Proven exposure to flexibility and easily adaptable to pressurized environments and change • Proven customer service orientation and problem-solving ability in previous roles/career • Must have applied foreign language in a corporate environment • Ability to multitask Targets (weekly/monthly and incentive attached to this) • Reach call resolution timeously • Reach targets on a daily, weekly, and monthly basis • Adherence to schedule • Meet quality assurance selected targets • Meet all agreed KPI`s • Develop excellent relationships with all stakeholders Days of work: • Monday to Sunday 24/7 (rotational roster, varied shifts see below ) • 05:00 14:00; 09:00 18:00; 12:00 21:00; 15:00 00:00; 17:00 02:00; 18:00 03:00; 20:00 05:00 (Shifts do change due to daylight saving for the UK and USA) Special arrangements: Working SA Public holidays What is most challenging about the role: • The agent needs to manage and prioritize high workload, call volumes and attend regular training on amendments to products, policies and procedures • High standards of work are an expectation Salary: Market related. Based on the level of experience. Nice to haves: • Experience with working to targets • Familiarity with call centre culture/environment • Exposure to travel, either work related or extensive personal travel Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202110 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered memb...Job Reference #: 202110

Century City

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Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals. Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world. Job description • Produce documents as per client specification and according to our quality standards • Adhere to all stipulated production processes, including proofreading • Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes) • Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs Requirements • Native in German and English • Proven experience in a customer service role • Microsoft Office proficient, strong PowerPoint skills • Meticulous, with an eye for detail • Ability to work under pressure in a fast-paced environment • Can operate extremely well within a high pressure environment • Can work independently • Accountable • Persistent in the completion of a task • Graphical experience and accreditation advantageous • Shift flexibility and weekend availability • Determined and dedicated • Common sense • Resourceful • Ability to work shifts coupled with the ability to work in a team Personal Attributes • Excellent command of German and English • Must enjoy the idea of working in a demanding environment • Positive attitude • A keen eye for details • Good time management skills • Good work ethics • Good communicator • Down to Earth team player Salary Market Related Base Salary and Language Supplement Transport Allowance Monthly Incentive Shift Allowance Shifts: • Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00 Benefits Medical Aid contribution R839 Gym/sports membership R100 Cellphone contract allowance R150 Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392

City Centre

German Customer Sales and Service - Hybrid

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Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand. If you are career driven and looking to grow your international experience, this is a perfect opportunity for you! Your Role as CSSR: • Service a prestigious airline brand on various work streams • Assist passengers, in in both English and German, with pre and post flight departure travel-related queries • Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily • Fully paid product and systems training provided • Daily interactions with international passengers (i.e. queries, compliments) Hybrid Requirements: Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours: • Full time contract (40 Hours per week) • Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements: • Native level proficiency in German language: Verbal and Written skills essential (Advanced level) • Permanent residence permit or South African ID • Flexibility to work rotational shifts as above • Excellent customer service skills (essential) • Experience in call centre or travel and tourism industry (preferred) • Excellent computer literacy and technical skills • Knowledge and experience on MS Office products and able to work on Windows-based operating systems • Previous experience on travel reservations systems is beneficial • Own transport • Experience our multi-cultural work environment with colleagues from all over the world • Required to meet specific key performance indicators and meet expected client service levels • Demanding and time-sensitive call centre environment • No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228

City Centre

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Were looking for a candidate to fill this position in an exciting company. Purpose The purpose of the Sales enablement specialist is to support and empower the Sales team to reach Learnlight s Growth objectives. The specialist will be reporting to the Head of Sales Strategy & Enablement and will work cross-functionally to equip salespeople with the resources and tools they need to sell more effectively. Responsibilities GeneralCollaboration in cross-functional projects representing the sales teamPerformance of administrative tasks to support the sales teamProvision of necessary information or tools that can support the work of the sales teamSales Efficiency & Deal Desk SupportSupport on the implementation of the sales processContent creation for the sales team training, such as presentations, manuals, and other materialPlanning, coordinating and deployment of the necessary training sales events and kick-offsSupporting product and service launches by providing the sales team with the tools needed to understand the solution for effective saleSupport on the tender submission process for formatting, completeness, consistency, reporting and complianceFollow up and tracking of operational initiatives with salesAssists in the management of data related to the tendering processFiling tender documentation and templatesSupport the Head of Sales Strategy and Enablement in any projects related to the departments functionRequirements Excellent verbal and written communication skillsExceptional multi-tasking abilitiesAdministrative and Reporting SkillsDetail orientedAbility to work well independently and as part of a teamPeople PersonTask oriented with a can-do attitudeA Creative mindsetIn depth understanding of Learnlight s products or servicesSkillsAdvanced level of Microsoft Office (especially PowerPoint and Excel)C1 level of English requiredWorking proficiency on Spanish, Italian, French or German, highly valuedEducation & ExperiencePreferable Prior experience in sales training, sales support, or marketingPreferable work experience in other departments within the language training businessPreferable Bachelors degree in Business or related fields.People-Powered Culture: We have a flat, modern, meritocratic culture that values enthusiasm, initiative, and commitment above all else.Flexible Working: Learnlight is a fully distributed virtual business with staff in 30+ countries and offices in 9 European cities, so you get to choose where you work. Learning & Development: Personalized language and soft skills training; ongoing professional development talks and masterclasses; frequent coaching and constructive feedback. Diversity & Inclusion: Learnlight fosters an open, positive, and diverse community which welcomes talent regardless of gender, religion, ethnicity, s https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxNTY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168790&xid=317_201564

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german in Cape Town (7 results)

Results for german in Sales Jobs in Cape Town