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Branch Manager - Automotive – Diep River Branch

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# Job Opportunity: Branch Manager – Diep River BranchA leading automotive wholesaler is seeking an experienced and driven Branch Manager for our Diep River Branch.# Key Responsibilities:**Customer Management:**- Ensure optimal customer satisfaction by focusing on parts availability, efficient delivery services, regular customer visitations, prompt resolution of account queries, and effective handling of customer credits and claims.- Manage customer credit terms, maintaining robust relationships and promptly communicating any issues to the Managing Director.**Personnel Management:**- Oversee staff attendance, manage leave and absenteeism, ensuring critical roles have adequate backup coverage.- Evaluate staff performance, ensure compliance with company policies, health and safety standards, and the disciplinary code.- Identify and address personnel vacancies and emerging requirements.**Warehouse Management:**- Ensure efficient warehouse operations, including optimal layout, seamless receiving and dispatching processes, strict adherence to store procedures, and effective cycle count management.**Facility and Asset Management:**- Maintain the branch’s appearance, including signage and cleanliness, while ensuring compliance with HSE standards.- Oversee the maintenance of printers, telephone systems, backup power sources, vehicles, and computers.**Purchasing Management:**- Supervise the procurement official’s adherence to supplier ordering schedules, inter-branch ordering, and backorder follow-ups.**Sales Management:**- Manage the Sales Supervisor to ensure product gaps are reported, sales personnel perform buyouts, have necessary resources, attend to walk-in customers, and stay informed about new products, suppliers, ranges, and accounts.- Assist the Sales Manager with the management of external sales representatives.**IT Management:**- Ensure IT issues are promptly reported to designated service providers and escalated to head office if necessary.**Financial Management:**- Assist with follow-up on late customer payments, manage bad debts, and oversee credit applications and limit increase requests.- Supervise financial administrators, till closures, and ensure accurate banking sheet updates.- Manage the branch budget, ensuring all sales and expenses align with targets, and prevent unauthorized payments.# Minimum Requirements:- Relevant tertiary qualification or equivalent experience of minimum 2 years in a similar role.- Proven leadership and personnel management skills.- Strong customer service orientation and interpersonal abilities.- Excellent organizational and problem-solving skills.- Proficiency in Microsoft Office Suite and ERP systems.- Commitment to maintaining confidentiality and adhering to company policies and procedures.# Salary: R45,000 per monthInterested parties should send their CV to CeraoRecruitmentAgency@mweb.co.zaJoin us and be a part of a dynamic team dedicated to excellence in the automotive wholesale industry.

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Sales Jobs in Diep River (5 results)

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