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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves t...Job Reference #: 202374

Port Elizabeth

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Port Elizabeth - Complement Recruitment are recruiting for an Area Team Lead / Operations Manager Team Lead for a permanent position within the Retail sector to cover the Eastern Cape & Western Cape (Garden Route) Areas. This is not a human resources role, but a people team-lead, focused on improving store leadership and performance throughout the Eastern Cape. Applicants must come from either the clothing or apparel sector, or consumer electronic goods. Salary: R40-55K CTCYou will be responsible for full team (people) leadership development, improving KPI performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.Minimum Requirements:Minimum of 3 years’ management experience in Operations in similar or same position in a Retail environmentQualification in Business or Retail Management advantageous (not an HR role)Candidates must be currently residing in Port Elizabeth (Gqeberha), must have some previous link to or bond to PE / Eastern Cape area (for familiarity and relatability) if relocatingProven experience within the Clothing / Apparel and Consumer Electronics retail industryProven managerial and leadership skills, motivating teamsThis role looks after a total of 24 stores with approximately 250 team members – travel twice a month out of PEPackage is market related, and will include benefits such as company car, company cellphone, 13th cheque, medical aid and pension fundPassionate about People and team performance in the retail sectorExcellent communication skills and the ability to interact and build strong relationships at all levelsProven managerial and leadership skills (inspirational, motivational leadership) “lead by example” mindsetSkilled in the use of Microsoft Word and ExcelValid driver’s license, company car, Must be brand-fit by living an active or outdoor lifestyle and able to relate to the brands and productsAbility to travel extensively within the regionProactive management and the ability to work unaidedInnovative thinking and solution-focusedIndependent, able to work unsupervised, yet approachable and team-performance orientedAble to travel Eastern & Western Cape areas, George, Queenstown, Mossel Bay etc and be able to work extended hours where necessaryUnderstanding of merchandise, planning, procurement and all related to store retail & apparel planningExcellent communication skills and the ability to interact and build strong relationships at all levelsDuties:Lead a team of Store Leaders towards effective collaboration and attainment of goalsOptimize and oversee in-store operations to ensure efficiencyAttention to financial performance in order to ensure that stores are profitable and stay within budgetResponsible for all in-store recruitment and timeous filling of vacancies in collaboration with HREnsure compliance with company policies and operational guidelinesDeal with challenges by providing creative and practical solutionsEvaluate perfo https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3Njk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123052&xid=1266_37699

Port Elizabeth

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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London. Do you have what it takes to be a Store Manager? Job Purpose: Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management of key store operating pillars, with includes but not limited to: • Brand visual strategies, corporate identity, and promotional execution • Above expectation delivery of customer service • Operational compliance and execution of all company policies and processes within the store environment • Training, mentoring, and exercising of leadership over the entire store workforce Responsibilities: Financial Management • Assist with the Budget preparation and maintenance within the store • Allocate store funds and defining financial objectives • Maintain statistical and financial records • Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site • Optimise the stores profitability • Participate in daily operational and sales activities to achieve customer service and business growth objectives • Oversee pricing and stock control • Ensure all expense related items are controlled and managed within budget • Ensure all expense related stock is adjusted to the correct GL accounts monthly • Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management • Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts • Manage and ensure the daily ordering of stock and maintain correct stock levels • Oversee the preparation, coordination and management of stock takes on a Bi-annual basis • Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets • Analyse and interpret trends to facilitate planning • Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors • Investigate and verify manual purchases processed against the business unit • Minimise, investigate, correct, and report on business unit negative stock on hand • Minimise, investigate, and report on business unit dormant stock • Analyse dormant stock reports for heads of department to investigate and rectify • Ensure the physical stock in all storage locations balances with the inventory ledger in SAP • Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387

East London

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VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146987&xid=1266_37127

East London

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operations manager in Port Elizabeth (5 results)

Results for operations manager in Retail jobs in Port Elizabeth