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Are you a
vibrant, intelligent, and customer-focused individual looking to join a dynamic
team in the Hyde Park area? Do you have a passion for providing exceptional
service and ensuring guests have a memorable dining experience? If so, we have
the perfect opportunity for you to showcase your talents as a Waiter/Waitress.
Email your CV to: edward@sscinfo.co.za
Responsibilities:
Provide outstanding customer
service to all guests, ensuring their needs are met promptly and
courteously.Take orders accurately and
efficiently, demonstrating a thorough knowledge of the menu.Make menu recommendations
and answer questions about menu items, ingredients, and preparation
methods.Serve food and beverages in
a timely manner, ensuring presentation meets the highest standards.Anticipate guests' needs and
proactively address any issues or concerns to ensure guest satisfaction.Collaborate with kitchen and
bar staff to ensure smooth service flow and timely delivery of orders.Maintain cleanliness and
organisation of the dining area, including tables, chairs, and condiment
stations.Handle cash and credit card
transactions accurately and securely.
Requirements:
Previous experience as a
waiter/waitress in a high-volume restaurant environment preferred.Excellent communication and
interpersonal skills.Ability to work effectively
in a fast-paced, team-oriented environment.Strong attention to detail
and the ability to multitask.Enthusiasm for providing
exceptional customer service.Must be able to work
flexible hours, including evenings, weekends, and holidays.
14d
Experienced applicants needed to fill Management position. Position will require applicant to have at least 2 years experience in the hospitality management arena.Basic knowledge of IT, accounting skills, food and hygeine, shift supervision, conflict resolution and stock control.Drivers license is essential for this position.kindly forward 2 page CV asap to secure interview position. Applicants residing in Cape Town will have advantage.thank whatsapp 0760524080
25d
1
Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
4mo
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