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We are looking for a head waiter to welcome all guests and coordinate the scheduling and utilisation of all dining values in the respective/dedicated floor. Responsible for the overall dining experience including the dining area, the Staff Restaurant - Bistro and Auditoriums. Ensure delivery of excellent client service in line with Zest exceptional and memorable customer experience philosphy and values.MINIMUM EXPERIENCE*Customer Service experience is essential*Atleast 2 years Food & Beverage experience*2-4 years of management experience in a restaurant or hotel environment*Must reside in ROSEBANK, Johannesburg.MINIMUM QUALIFICATION*A matric/post matric qualification in Hospitality at NQF level 5 is relevantBEHAVIOURAL COMPETENCIES*Excellent and professional written and verbal Communication skiils*Customer Centric*Approachable and presentable*Interpersonal skills*Self-motivated and team oriented*Team and project focused*Innovative*Conflict handling*Stress tolerance -ability to work under pressureTECHNICAL COMPETENCIES*Strong organisational and planning skills*Understanding dining etiquette and protocol*Deep familiarity with the food service industry*IT Skills and knowledge of restaurant indusrty*Business systems knowledge*Stakeholder management*Initiating action*Problem Solving and Analytical SkillsOUTPUTS FOR THIS JOB:*Establish and build a relationship with client representatives*Takes ownership of guest satisfaction*Delivery of service levels as per customer satisfaction and SLA measures*Escort clients where necessary*Ensuring that a full daily check of dining rooms is carried out and that issues are raised promptly as per SOP in a timely fashion*Be cross trained in all front of house tasks, so that can undertake duties of any team members as required*Check the quality of food ordered prior to it going out onto the restaurant floo*Develop a personal development plan ensuring own continous development*Encourage learning by freely sharing information and best practices with others*Coaches and mentors others by providing guidance, positive models and opportunities to observe.If you are satisfied with the above post and are willing to join our team please email your DETAILED CV to the following emails :Amanda.Hlangu@funxionO.co.za (031 010 6155) ORThandeka.Gumede@funxionO.co.za (031 010 6164)*Your CV must be in a PDF format, no photos allowed.*The closing date is 11/03/2024. Applications submitted after the closing date will not be considered.*Only RSA citizens are allowed to apply for this post.*Applicants who fail to follow the guidelines will be disqualified.- Z E S T H O S P I T A L I T Y -
21d
A professional who has worked in restaurants, bars, hotels and other food-serving and drinking establishments. They should ensure guests have an excellent dining experience by providing stellar customer service. Able to take meal orders and ensure smooth communication between the dining area and kitchen. Have eventing and outside catering experience.Whatsapp a copy cv and id to 0835657011
23d
1
An excellent opportunity to join Grande Kloof Boutique Hotel
. A well recognized establishment is looking for a Chef / Receptionist to join our
small restaurant we mainly serve breakfast you have to be willing to train for
a front desk position .Candidate must be versatile and willing to be hands on ,
preferrable a Male South African Citizen .If you are interested send your
updated resume with a recent picture . to service@grandekloof.co.za . NB// Stay
in position, only serious candidates should apply
No time wasters ,Resume with no picture or traceable references
will be disqualified .PLEASE TAKE YOUR TO READ THE AD ONLY SOUTH AFRICAN MALE CANDIDATES CAN APPLY .THANK YOU.
12d
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