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Results for call centre jobs in Office jobs in Western Cape
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THETHA CONNECT has an opportunity for the position of a Receptionist Agent. This position is situated in the Thetha Connect office, Hermanus, Cape Town. We are a fast paced and established business, seeking a motivated contact center Receptionist a Great team player with an Interactive personality.Our Company is growing and we are looking for more staff, do you qualify?MAIN PURPOSE:The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.KEY RESPONSIBILITIES:Handle high pressure inbound and outbound calls professionally and effectively. Provide exceptional Customer service and support.Maintain accurate records of Customer interactions.Be quick when capturing information on our Database.Operate Customer related information systems to the required standard plus maintaining accurate and secure records.Follow clear instructions and guidelines informing and processing the requirements of callers and Client instructions, whilst correctly directing enquiries and calls.Provide accurate information on a Database as well as to the client.Provide accurate information to ensure consistency across the organization and provide a reliable and trustworthy Customer service.REQUIREMENTS:Excellent verbal communication in English 2nd language an advantageTyping essentialStrong interpersonal and problem solving skillsAbility to multitask and work in a fast-paced environmentComputer knowledge and familiarity with CRM systemsMust have reliable transport to and from workSolid experience as a Customer service advisor*Medical knowledge an advantage but not essential*Previous experience in Call Centre will be an advantageHigh stress tolerance Adapt to change quickly, in a fast-paced environmentJOB TYPE:Full TimeWe would like to meet you. We offer all on-board training.Please send your application to hire2024@thethaconnect.co.za and management@thethaconnect.co.za.This advert will be valid until Friday 26 April 17h00.
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Job Opportunity: Debt Collection Call Centre AgentAre you ready to join a dynamic team and excel in the field of debt collection? We are seeking dedicated individuals to fill the role of Debt Collection Call Centre Agent at our esteemed company.Position:Debt Collection Call Centre Agent Location: Cape Town, Western CapeSalary: R4000 basic salary, with a potential to earn up to R500 in productivity and attendance bonuses, along with uncapped commissions.Key Responsibilities:- Contacting debtors via phone calls to negotiate payment plans and arrangements.- Utilizing persuasive communication skills to encourage debtors to fulfill their financial obligations.- Maintaining accurate records of all communications and interactions with debtors.- Adhering to all relevant laws and regulations governing debt collection practices.Requirements:- Minimum of 6 months experience in debt review, removal, and debt mediation.- Fluency in English and at least one of the following languages: Xhosa, Afrikaans, Zulu, Venda, or Sepedi.- Excellent negotiation and interpersonal skills.- Ability to work efficiently in a fast-paced call center environment.- Strong attention to detail and ability to maintain confidentiality.Why Join Us?- Competitive salary with performance-based bonuses and uncapped commissions.- Opportunities for career growth and advancement within the company.- Supportive and collaborative team environment.- Comprehensive training provided to enhance your skills and knowledge in debt collection.If you meet the qualifications and are eager to make a positive impact in the debt collection industry, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and language proficiency. Join us in helping individuals achieve financial freedom while advancing your career in debt collection.Email: info@digibar.co.za
17d
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CALL CENTRE JOBRequirement:Age 18 - 25 Relocated near Johannesburg CBDExperience in Call Centre0764498046info@internetdeals.storewww.internetdeals.store130 Main street, MarshalltownOffice 401, 4th Floor
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CALL CENTRE AGENTS NEED URGENTLY.Outbound sales agents required for a tracking company.Requirements:- Matric- 6 Months outbound sales experience- Computer literacyBasic salary from R5.500 to R10.000Working hours - Monday to Friday 08:00am - 17:00pmBased in Umhlanga.Whatsapp CV to 0846231735Email - trevillion@prestige-rewards.co.za
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Job Title: Receptionist/AdministratorLocation: PretoriaHours: 08:00AM till 16:00PM Monday to Friday Salary: R18600 per monthType: PermanentCompany Overview:Join our dynamic team, a leading recruitment agency dedicated to connecting top talent with outstanding career opportunities. We specialise in matching skilled professionals with companies across diverse industries, facilitating mutually beneficial partnerships that drive success.As an Administrative Receptionist, you'll play a pivotal role in ensuring the smooth operation of our office and providing exceptional support to both our internal team and external clients.Position Overview:We are seeking a detail-oriented and customer-focused Administrative Receptionist to be the welcoming face of our company. In this role, you'll be responsible for managing our front desk operations, handling incoming calls, greeting visitors, and assisting with various administrative tasks to support our recruitment team.Key Responsibilities:Serve as the first point of contact for visitors, clients, and candidates, providing a warm and professional welcome.Answer and direct incoming calls promptly and efficiently, maintaining a high standard of customer service.Manage the reception area, ensuring it remains tidy and presentable at all times.Coordinate meeting room bookings and manage conference room schedules.Assist with administrative tasks such as data entry, filing, and document preparation.Support the recruitment team with scheduling interviews, processing applications, and coordinating candidate assessments.Handle incoming and outgoing mail and deliveries.Maintain office supplies inventory and place orders as needed.Assist with special projects and other duties as assigned.RequirementsMatric, additional education or training in administration is a plus.Proven experience in a similar administrative or receptionist role, preferably in a fast-paced environment.Exceptional communication and interpersonal skills, with a friendly and professional manner.Strong organisational skills and the ability to multitask effectively.Proficiency in Microsoft Office suite (Word, Excel, Outlook).Ability to maintain confidentiality and handle sensitive information with discretion.Flexibility and adaptability to handle changing priorities and deadlines.Prior experience in a recruitment or staffing agency is desirable but not required.Interested? Then apply below:Email Application: vacancies@absoluteconsult.co.zaOR follow link below: (copy & paste to URL )https://absoluteconsult.co.za/admin-receptionist-pretoria/
7d
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We’re growing and want you to be a part of our journey.Administration AssistantWe are seeking an Administration Assistant to support our pension scheme administration service. You will be required to support the administrators by offering first-line in-bound call support, processing incoming post (both digital and hardcopy), following processes, updating records, inputting data and general office/clerical duties. You will be responsible for following processes closely ensuring work is delivered to a high standard at all times.The role involves dealing with confidential information therefore a high level of discretion and professionalism is essential. You must also be able to work well under pressure during busy periods when the volume of incoming post and in-bound calls can increase substantially.No prior pension administration experience is needed as all training will be provided.The ideal candidate will already have experience of working in an office environment, have excellent customer service and computer skills and be able to process work to a very high standard.This role is 100% office based, in Kempton Park.Key ResponsibilitiesOpening and processing post.Scanning and indexing documents and digital images.Answering in-bound calls and resolving queries.Prioritising work to ensure delivery in accordance with client Service Level Agreements.Processing member events within specific timeframes and ensuring compliance with internal standards and scheme and legislative rules.Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.Keeping up to date with procedural, technical and scheme changes.Participation in ad-hoc administration projects/exercises.Identifying and recording non-core fee events.Liaising with contacts to maintain and build strong client relationships.Key skills and experienceStrong numeracy skills.Strong literacy skills.Strong data input skills.Strong MS office skills.Previous office experience.Contact or Call Centre experience. (Desirable)What we offer youThis is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.On top, we also offer:A competitive remuneration package, including a bonus scheme.A defined contribution pension scheme.Life insurance.Healthcare benefits.Income protection benefits.25 days annual leaveFlexible working opportunities.A flexible benefits package.Internal development programmes including (technical and non-technical) training support and mentor programmes.Hours: 9am to 5pm - Monday to Friday.Apply Here: https://absoluteconsult.co.za/administration-assistant-kempton-park/Or Email CV to: vacancies@absoluteconsult.co.za
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