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1
Looking for a Office Administrator with Financial/accoutning background will be a plus
*Computer Packages:* MS Office Suite and Sage Invoices
* General office administration
* Invoicing and quotations
* Follow up with clients to ensure they have received the invoice or quotation
* Providing administrative support such as quoting and invoicing and doing recons on supplier accounts.
* Filing, answering the office phone and assisting the office team with telephonic follow-ups.
* Capture and record customer information
* Take minutes at meetings as and when requiredi
* To type correspondence as and when required
* To maintain Filing systems
* Assist manager with populating reports when required
* Assist with typing of documents or populating spreadsheets when required
*Minimum Experience:* 3 - 5 years in Admin and Finance
*Attributes:*
* Action orientated
* Time Management
* Planning and Organizing
* Attention to detail
Problem Solving
*Minimum Experience:* 3 - 5 years in Admin and Finance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268965&xid=1555_71983
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2y
1
*Reference: JHB000139-Insig-1*
We are looking for a creditors clerk who is able to work in a fast pace environment with tight deadlines. This role is based in the Fourways area and potential candidates must meet the requirements listed below.
Competencies and skills:
* Computer literacy: at least intermediate level (Ms Office, Pastel, Pilot)
* Be able to work under pressure: deadlines are very tight, accurate reporting is essential
* Strong reconciliation skills
* Basic journal processing knowledge
* Knowledge of The Value Added Tax Act
* Excellent time management
* Excellent communication: good interpersonal and be able to communicate clearly in both written and verbal format
* Excellent administrative skills: Be able to work with high level of accuracy
* Team work: Must be able to work as part of a team
* Supplier focus: Respond and deal effectively with suppliers
Responsibilities:
* Accurate processing of invoices on a daily basis and ensuring the correct allocation to supplier and general ledger accounts
* Follow up with suppliers to ensure all invoices and monthly statements are obtained
* Ensuring invoices are properly authorized in accordance with levels of authority
* Obtaining B-BBEE certificates and banking confirmations for suppliers
* Monthly creditor’s reconciliations
* Monthly creditor’s age analysis commentary
* Monthly preparation of accruals
* Intercompany invoicing (processing and generating)
* Reconciliation of intercompany loans
* Reconciliation of catering transactions
* Assisting with preferential procurement at year end pertaining to B-BBEE reporting
* Filing and upkeeping of supporting documentation
* Any other ad hoc duties pertaining to the creditors function
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268990&xid=1555_71967
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2y
1
*Reference: TWE000023-JN-1*
Payroll Administrator Required
Payroll Administrator required
Requirements:
Relevant Tertiary Qualification
4 Years + payroll experience
Own transport
Worked on payroll systems (Integrity/Sage 300)
Skills
BCEA and LRA knowledge
Microsoft office 365
Word and Excel
R R 276 000 to R 321 000.00 - Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245533&xid=1555_57171
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2y
1
We are a tracking and recovery company situated in Randburg, Johannesburg. The Retentions Consultant commits to undertake minimising the number of re-collections and non-payment of accounts. The ideal candidate must be competent in prioritizing tasks and working with minimal supervision. They must be self-motivated, responsible, trustworthy, and committed.
* Reduce the number of non-payments and re-collections by contacting clients daily to investigate.
* Making payment arrangements with clients and communicating effectively in this regard.
* Reduce number of lapsed subscriptions.
* Resolving queries or disputes effectively, professionally, and timeously.
* Handle handovers and listings where required.
* General administrative tasks as required.
* Proven experience as a Retentions Consultant.
* Outstanding communication and interpersonal skills.
* Excellent organisational skills.
* Excellent knowledge of MS Office and office management software (ERP etc.).
* Qualification in Collections advantageous.
* Time management skills.
R7000.00
* Proven experience as a Retentions Consultant.
* Outstanding communication and interpersonal skills.
* Excellent organisational skills.
* Excellent knowledge of MS Office and office management software (ERP etc.).
* Qualification in Collections advantageous.
* Time management skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245317&xid=1555_56862
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2y
1
We are looking for a Compliance Officer (Administrator / Personal Assistant) in the Sandton area. Requirements: BCom Degree or National Diploma or Certificate in relevant discipline3-5 years experience in a Personal Assistant role or similarFluent in Afrikaans and English Knowledge of BBBEE will be beneficial*Training will be provided where needed.Job Description:Implements, manages, maintains, oversees, administrates and improve the company Management Systems in accordance with SANAS R47 (Document Controller)Provide assurance on the effectiveness of the company’s Management System and monitor compliance to required regulatory standards and requirementsIdentify weakness, non-compliance and risks in management systems, work with management to establish action plans to remediate weaknesses and risks on a sustainable basis.Preparation and Schedule SANAS accreditation visitsSubmit non-conformances and ensure that all corrective actions are dealt with accordingly and that they are monitored, ensure that follow up of findings is performed and that corrective actions are sufficient.Assist the company with compliance / legal queries in consultations with expertsResponsible for filing and communicating all the company Practice NotesPlan, manage, and conduct internal audit quarterly with the objective of improving the effectiveness of internal controls, efficiency and compliance of Company operations in accordance with SANAS R47.Present monthly internal audit findings and recommendations to managementPerform monthly BBBEE vertical assessments on verification filesFacilitate the implementation and design of verification committee meeting practice notes and communicate these to the companyAssist on various projects under guidance of Verification Executive.Ensure compliance and maintain Competency Files in accordance with policiesCo-ordinate and maintain Training Records and scheduleResponsible for Fraudulent Certificate proceduresEngage with Sector Codes Councils and submit required documentation monthlyProject administration, filing and documentation of project related workSkills: AssertivenessInterpersonal SkillsExcellent Report Writing skillsStrong Administration SkillsAdvanced Excel and computer skillsAttention to detailWork independentlyTeam playerStrong work ethics Please note only shortlisted candidates will be contacted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245016&xid=1109_94989
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2y
1
SASSA is a dynamic organisation that provides a range of essential services to a diverse group of South Africans. With offices countrywide,
our operational structures aspire to embrace all that is state-of-the-art, offices that are modern and an environment designed to stimulate
the worker to achieve, enjoy, progress and prosper.
Persons interested in applying for the following posts should send their applications (CV, recently certified copies of qualifications and
drivers licence, ID which are not older than 6 months – no copies of certified copies, including a fully completed and signed Z83 form)
quoting the relevant reference number to:
Attention: Human Capital Manager, Postal address: Private Bag x 120, Marshalltown, 2107.
Hand delivery: No 28 Harrison Street, Johannesburg, 2000.
Enquiries: Ms Lesley-Ann Jonosky on 011 241 8370.
The candidate should have a Senior Certificate / NQF equivalent; 0-1 year working experience; Knowledge in the Financial Services
environment; Computer literacy is essential; a post matric qualification as well as a valid driver’s licence will serve as an added advantage.
The incumbent will effectively render administrative support in term of transactions / payments; perform Salary Administration support
services; render a budget support service and assist the sub-unit with management reports in respect of financial administration.
Preference will be given to:
? African Female / People with Disability and followed by African Male and Coloured Female respectively as at the time of
appointment. (Ekurhuleni District Office)
? African Female / People with Disability and followed by White Male and African Male respectively as at the time of
appointment. (Johannesburg District Office)
___________________________________________________________________________ ___________________
Important notes: Appointment will be subject to a compulsory pre-employment screening in the form of qualification, references, ITC, and
criminal checks. It is our intention to promote representivity in terms of race, gender, disability and youth through the filling of these posts
and candidates whose appointment will promote representivity will receive preference. It is the applicant’s responsibility to have foreign
qualifications evaluated by the South African Qualifications Authority (SAQA) prior to the selection process. The Agency is under no
obligation to fill a post after the advertisement thereof. Please note: All SASSA staff are subject to compulsory Security Vetting on
appointment. Faxed or e-mailed applications will not be accepted. Should candidates wish to apply for more than 1 post, separate
application forms should be completed.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193806&xid=1712_60
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2y
1
Description We are looking for a versatile and highly-organized personal assistant to perform personalized administrative duties for senior management. In this role, you will be responsible for scheduling meetings, taking notes, and handling correspondence on behalf of managers. You also be required to make travel arrangements and assist with other duties when required. To ensure success as a personal assistant, you should exhibit excellent organizational skills and demonstrable experience in a secretarial role. Accomplished personal assistants are intuitive to the needs of the managers and work autonomously to Important Company customized administrative support. Personal Assistant Responsibilities:Reporting to senior management and performing secretarial and administrative duties. Typing, formatting, and editing reports, documents, and presentations. Entering data, maintaining databases, and keeping records. Liaising with internal departments, answering calls, and making travel arrangements. Managing internal and external correspondence on behalf of senior management. Scheduling appointments, maintaining an events calendar, and sending reminders. Copying, scanning, and faxing documents, as well as taking notes. Preparing facilities for scheduled events and arranging refreshments, if required. Ordering Office supplies and replacements, as well as managing mail and courier services. Observing best business practices and etiquette. Requirements Minumun level of education:CertificateAvailability for travel:NoAvailability for change of residence:No Apply now
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yNjc5NzE0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=823061&xid=26797146
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2y
1
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Sandton, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: thembi@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin8472
11h
1
Purpose of the job:
To provide effective support to the Project Controls department, with projects in Mozambique.
Job Description:
POSITION SUMMARY
The Project Administrator will be responsible to Render an effective professional administrative service to the Project Controls Manager and his team.
REQUIRED OUTPUT: FUNCTIONAL
Organizing of meetings, making full use of MS Outlook facilities.Maintaining diaries and routing of enquirer and requests.Track tasks to ensure deadlines are metTrack tasks to ensure deadlines are metConsolidation of reportsSupport and assist Cost Controllers and Invoice Administrators to prepare monthly cost reports and AccrualsSupport and assist the Manager Project Controls on ad hoc administration deliverablesUtilize SAP to support the project team on various administration issues such as time-writing and travel.Support and assist in coordinating the change control process and ensure that all documentation is availableSupport and assist in updating SharePoint and ensuring that documents are filled correctlyOther administrative duties
REQUIRED OUTPUT: GENERAL (Overall objectives/Key Areas of Performance)
Ensure work is completed as planned.Resolve work obstacles and issues positively and quickly.Build stakeholder relationships in order to understand their needs.Comply with all Project Controls Procedures and StandardsThe incumbent will ensure application of processes, procedures and tools.Basic understanding of Project AdministrationSAP and MS office experience.Project a positive image of the department.Develop and maintain effective working relationships with managers and peers.
Personal Attributes:
Time management and deadline driven.Attention to detailAbility to work under pressureAssertivenessAbility to work in a team.Effective time management skillsMaintain a good follow–up systemExcellent organizational skillsGood communication skillsAbility to communicate effectively at all levels, internally and externallyAbility to work under pressure and with time constraintsAbility to take initiativeSelf-starter
Job Requirements:
QUALIFICATIONS AND CAPABILITIES
Grade 12 or equivalentDocument management Diploma (wish)Computer literate (SAP, MS Office including Outlook, Word, PowerPoint and Excel)At least 3 years’ experience in a Project cost administration / Document control rolehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85Mzc3Mjk0ODc/c291cmNlPWd1bXRyZWU=&jid=1325132&xid=937729487
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11h
1
Recruiting a permanent Office Administrator from the long term insurance industry – applicants must have Recognized a Qualification as per the FSB, RE5, Registration as an Employee Representative (FSB), and experience in the following to be considered for this position:
2 Years’ Experience in the Insurance Industry (Long term insurance)1 Year in Client Services,1 year’s experience in data capturing,and1 Year’s experience in Category A, B, C, and retail pension benefits (Advantage) these requirements are not negotiable.
Location Limpopo - Jane Furse
Job Description
Render client services
Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries.Update client personal details and AIMS notes.Provide correct and accurate advice to clients on products and services (TCF).Inform clients and update changes to their policy (TCF).Liaise with relevant departments to gather information to resolve clients’ queries.Maintain required business retentionHandle all complaints and enquiries.Escalate complaints to Office Manager and Complaints Handling Officer.Follow complaints procedure.Handle all incoming calls and walk-in clients.
Administrate Claims
Verify claims documents as per standard procedure.Assist clients with the completion of claim forms.Submit all claims received to Head office.Submit any outstanding documentation as per Head Office requestKeep claims register up to date
Advise clients on cancelations
Advise the client of the process and disadvantages of cancelationRetain the policy by proposing different options (loan, partial surrender paid up)Inform relevant Sales Manager of the intended cancelation for retentionAs per client’s request follow the standard cancelation procedure
Administrate demutualization process
Capture client informationhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81OTU1MTc2OTg/c291cmNlPWd1bXRyZWU=&jid=1463130&xid=595517698
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11h
1
THIS IS A NON-PERM ROLE
Executive PA who is client facing, admin oriented , can manage the end to end process , stakeholder engagement
- A resource who has experience is sales researcher / Equity will be an advantage
Purpose of the role
To assist the Institutional Equity Sales team across a range of administrative areas
Success criteria:
1) Free-up valuable client servicing time for the sales team (for calls, sales ideas, strategy & ECM work)
2) Enhance the back-office organisation of the team and cross-team collaboration
Responsibilities
Broad administrative support of the SA, UK, and USA Equity Sales team, including but not limited to:KYC/Onboarding:
Drive internal (KYC, Legal, Compliance) and external engagement to ensure optimum client experience on KYC/onboarding and maximise conversion.Research all basic info on 'address', 'registered address', Bi-weekly reporting on progress & bottlenecks.Equity Sales team members to maintain full legal responsibility on setup and initiation
Research Agreements and CSAs
Research Agreements: client engagement, MIFID compliance/removal of non-paying clients from distribution lists, invoicing and payment trackingMonitoring of engagements on Singletrack/ensuring no slippageCSAs: assist SA team with management of CSA payments
Broker Platforms:
Timeous uploading of client interactions to the relevant broker platforms (CorpAxe, Commcise, etc)When necessary, loading of events on broker platforms.Active management of SA and SSA Equity Sales and Research contact details across all platforms
NDRs/Analyst marketing/Conferences/Travel:
Roadshow scheduling assistance (agenda, meeting rooms, transportation, printing)Assist team with booking client meetings at conferences (AIC, SAT)Assist team with own travel coordination
Client requests and administration:
Assistance with light client requests (e.g. sharing of research reports)Assistance of coordination of Events/Calls led by Equity SalesMaintenance of client database (Excel/Singletrack/Salesforce) – tracking and management of team changes, contact details & addressesAssistance with management of client distribution lists and access (email, but also research access on BBG/Factset)Broker votes: monitor, circulate, and track progressFiling: maintain an organised, secure, and cloud-based filing system for all relevant documentationArchiving of client meeting notes on Singletrack
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTUyNDAwNzE5P3NvdXJjZT1ndW10cmVl&jid=1207031&xid=1952400719
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11h
1
Client Services Administrator (Middleburg - Mpumalanga
Position: 3 Month Contract:
Rate: R69 p/h
Claims Administration
Verify claims documents as per standard procedureSubmit all claims to Head officeSubmit outstanding documentation as per Head Office request
Assist clients with the completion of claim forms
Keep claims register up to dateClient Cancellation AdviceAdvise clients on cancellation process and disadvantages of the cancellationRetain the policy by proposing different options (partial surrender paid up)Inform relevant Sales Manager of the intended cancellation for retentionAs per client's request follow the standard cancellation procedure
Office Administration
Manage mailPrepare statistical reportsCommunicate with office manager regarding office planning
Documentation and filing procedures
Keep record systems up to dateFile and keep documentation for a period as required by the legislation
Process and administrate application forms
Check and validate application forms for quality controlFollow the capturing procedureSend incomplete applications back to Office ManagersProcess application forms on systemFollow up on outstanding documentation with Office ManagerLiaise with New Business department on outstanding documentation and provide feedback to Office ManagersEmail scanned successful application forms to New Business departmentCapture the minimum stipulated requirement of policies per day
Send captured application forms to Head Office for archiving
Register successful applicationsSend the original application form for acceptance processFollow up on all outstanding requirements from tick off,
Minimum Requirements
MatricQualification that is recognised by the FSB would be an advantage (Depending on DOFA)RE5Proof of CPDClass of Business
Experience
2 Years’ Experience in Long Term Insurance1 Year Client Services1 years’ experience in data capturing1 Years’ experience in: Category A, B, C and retail pension benefits (Advantage)
Registration as a Representative (FSB)
Knowledge
Legislation: FAIS, FICA, FSB, NCA, LTIALife Insurance IndustryLong Term InsuranceFinancial/ wealth management
Skills
ComputerCommunicationAnalyticalAttention to detail
Attributes
Confiden...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzk3ODU5OTQzP3NvdXJjZT1ndW10cmVl&jid=1137811&xid=1797859943
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11h
1
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years' experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
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11h
1
We are on the lookout for a experienced, honest and detail orientated with a high level of integrity candidate to join our public sector client in JHB, employed as a Grant Officer on a fixed term contract.
Core functions:
Implementation of grant programs and managing thereof
Liaising with relevant stakeholders
Draft reports via Excel
QA
Must have:
Finance knowledge
Advanced MS Office
7-10 years' grant management experience in the public sector
Degree in Finance or Business Administration
Excellent English communication - written and verbal
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAwODI3NT9zb3VyY2U9Z3VtdHJlZQ==&jid=1468556&xid=41008275
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11h
1
Provide secretarial and administrative support to the executive company secretary's office to ensure that the office is running smoothly and efficiently.
Minimum requirements & key competencies:
National Diploma in Legal/Administration or related field.5 years in a secretarial role- must have worked in a legal or secretarial environment.Experience in Corporate Environment.Project management methodology.General knowledge on South Africa's current affairs.Understanding of the Laboratory environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzgzNjQ3MDAxP3NvdXJjZT1ndW10cmVl&jid=1734968&xid=1383647001
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11h
1
If you have a 3 year National Diploma (NQF Level 6) in Legal/Administration or related field, 5 years' in Secretarial role, worked in alegal or secretarial environment, preferably corporate environment, our client needs to hire you.
Functions:
Admin and secretarial support to executive company secretary office
Setup board and committee meetings
Draft agendas
Minute taking
Diary management of Executive Company Secretary
Screening all communication on behalf of Executive Company Secretary
Responsible for travel arrangements
Recordkeeping
Must have:
Matric
3 year National Diploma (NQF Level 6) in Legal/Administration or related field, 5 years' in Secretarial role, worked in alegal or secretarial environment, preferably corporate environment
Project management knowledge
Understanding of the lab environment
Understanding financial and supply chain framework
English must be 1st language
Detail orientated
Highly energetic
Multi-tasker
Deadline driven
Clear criminal and fraud record
Reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODY4NDk1MjE/c291cmNlPWd1bXRyZWU=&jid=1734967&xid=686849521
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11h
1
Recruiting an established Broker Consultant for a perm position in Port Elizabeth. The main objectives of this position is to recruit, maintain and develop brokers and achieve set targets.
Only candidates with the following skills and experience will be considered for this position.
MatricDiploma/Degree/Long-Term Insurance qualification (qualification recognized by the FSCA) Technical/Legal CertificationRegulatory Examination Level 1: RepresentativesRegulatory Examination Level 1: Key Individual (Advantage)
Experience
2 years of Project Management2 years experience in the Long-Term Insurance industryMin 1 year’s experience in Advice and Intermediary experience in categories A, B, C, and retail benefits1 year’s management experience in the insurance industry
Duties
Develop and maintain a sales and marketing plan
Develop and implement an integrated sales & marketing planReview progress and compile reports on progress made
Recruit Brokers
Grow distribution channel by sourcing and selecting appropriate brokersPrepare and present appropriate documentation of Brokers for the CCC
Provide support to brokers
Ensure brokers are equipped with sufficient documentation e.g. application formsHandle administration queries on behalf of dedicated brokersCheck business methods of dedicated brokers and advise accordinglyUpdate brokers on Assupol products and services regularlyEnsure computer software for brokers are up to date in respect of Assupol products and servicesBuild professional business relationships with brokers
Offer training to brokers and their sub-agents
Facilitate product trainingFacilitate any other form of training that will enhance the broker’s productionKeep a record of training interventionsForward all relevant training info to Head Office
Identity and develop new and current markets
Identify and develop new marketsNegotiate stop order marketsMaintain contacts with key decision makers and insurance industry resources (new and existing)Retain and increase market share in existing marketsManage the business retentionConduct products presentations in the market
Maintain production targets and retain business
Identify and develop new marketsEnsure and monito...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDMxNjg0NzE/c291cmNlPWd1bXRyZWU=&jid=1501497&xid=903168471
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11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202543
11h
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