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1
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Our client is seeking a highly motivated and skilled Handyman to join their team. The successful candidate will be responsible maintaining buildings and facilities, ensuring they are in pristine condition with minimal disruption to the production process. The Handyman will report to the Technical Services Supervisor and play a crucial role in the upkeep of our facility.Key Performance Areas:Maintain buildings and facilities, including lighting, plumbing, painting, and repairs through visual inspection and MRV system.Conduct monthly site inspections to identify and address maintenance needs.Responsible for general building cleaning and maintenance.Repair and replace floors, stair strips, piping, doors, windows, walls, ceilings, rooves, and other building components as needed.Ensure contractors complete tasks satisfactorily; follow up on any deficiencies for corrective action.Maintain waste and recycling receptacles around the facility.Manage quarterly clearing of the rejects store with the assistance of casual labor.Assist the Tech Services department with ad hoc tasks when required.Skills:Ability to safely use common power and hand tools.Basic plumbing, electrical, and mechanical skills.Ability to work well with others, including contractors.Good communication skills.Self-starter with excellent time management skills.High work ethic, dependable, and strong attention to detail.Good planning and problem-solving skills.Qualifications & Experience:Experience installing and replacing plumbing systems.Minimum of 2 years experience in a similar role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjI4M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774734&xid=1109_182283
33min
1
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To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241535&xid=1555_54109
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241508&xid=1555_54067
2y
1
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We are looking for a hungry self-starter to join our business as a Regional Sales Manager selling Supercare solutions. The successful candidate will be required to hunt new business leads as well as maintain relationships with other potential clients. The incumbent will be responsible for sales across Supercare Cleaning, Hygiene and Pest Control Services while ensuring consistent, profitable growth in revenues. Manage Sales Representatives to exceed sales targets and grow revenue within the Cleaning and Hygiene streams through mentoring, sales intelligence, idea sharing, strategic direction and guidance.
Key areas of responsibility: • Conduct performance appraisals with each subordinate• Develop employees through variety training and industry savvy skills• Responsible for maintaining the sales culture for high achievement and employee wellness• Continuously participate in cutting edge market intelligence within respective industries • Assist Sales Executives to source new business• Assist Sales Executives to conduct client needs analysis and prepare custom solution proposals• Guide Sales Executives to work with a defined sales quota and focus on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations• Travel in field and assess Sales Executives• Accurately and efficiently assist subordinates to prepare costings for new business with maximum margins. Check and sign off costings• Ensure contracts are correctly signed and filed for new business• Plan, set budgets and targets• Attend all business and sales reviews for the respective region• Assist subordinates to prepare realistic and opportune quotes and present to potential clients • Guide Sales team to prepare best in class proposals which clearly set out terms and conditions, service offering, and which honestly displays the organization’s service offerings per each contract/ tender• Assist team on how to research and build intelligence on prospective customers within your target profile• Develop, build and maintain strong relationships with potential customers and monitor that the team does the same • Maintain effective relationships with all Sales Managers in various regions, Head of Sales and General Managers• Work with all internal stakeholders to develop innovative and creative solutions which aid in identifyingnew business and increasing existing business• Ensure that all monthly targets are met on all service lines• Adhere to document and commission submission timelines as well as company policies and procedures• Sustain sales activity• Monitor and engage on team diaries and appointments• Guide team to build achievable sales pipeline• Update the Online Portal with accurate information and quotes• Keep abreast of changes in technology, sector legislation and respective industries within your portfolio• Be an active participant in sales meetings and idea workshops• A
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzOTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241465&xid=1555_53991
2y
1
SavedSave
*Senior Account Manager - Gauteng*
An IT solutions company are looking for a Senior Account Manager / Account Director to join their team, to be responsible to deliver on agreed business growth values related to the overall company growth target. The focus will be in the large enterprise space dealing with corporate business. This requires a solid track record of successful sales engagements with prospective customers at all levels, as well as client engagements, both from new business development as well as managing existing clients.
Your role further includes;
* be the single point of contact for all relationship management, contractual and financial elements of general account management activities
* collaboration with internal services, pre-sales, business support units promoting open communication and teamwork
* you will also participate in supporting general sales operations and administrative functions for the Sales department by following policies and procedures for creation of documents, workflow, CRM (Salesforce) administration, document management, contract management, quoting and other administrative functions.
*DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO:*
* Single point of contact for Enterprise Account engagement
* Produce, manage and track customer quotes
* Upload and maintain the accuracy of information in CRM
* Perform account administration function to support the Sales Office
* Prepare and present the required management reports
* Assist with Invoicing
* Assist with Debtors Management
* Contract Management
* Client Engagement
* Strategic focused engagement, making use of time and resources in the most effective way
* Use good communication and negotiation skills to generate sales and profits from client engagements to meet sales targets
* Understand and use market intelligence to position and judge the competition to derive accurate pricing
* Produce, manage and track quotes
* Perform an oversight role in checking quote details to ensure that they are correct, ie: correct stock codes, GP%, RoE, delivery address and client order number are all loaded.
* Assist with raising sales orders.
* Ensure that procurement always receives the relevant documentation and information for the purchasing of stock.
* Check that the correct type of quote has been used and issued to the client, for example, Sales quote or Loan quote/Demo quote.
* Upload and maintain the accuracy of information in CRM
* Run a pipeline, forecast and deals closed (won/lost) query on a weekly basis on CRM for all Open opportunities.
* Check data validity on CRM and report exceptions.
* Assist to load all sales related information on CRM and maintain data.
* Perform account administration function to support the Sales Office
* Assist with setting up meeting schedules, document management, Sharpoint filing, printing and general sales office administration support.
* Prepare various management and sales reports
* Run
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241309&xid=1555_53770
2y
1
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A leading omni-channel retailer is looking for an experienced admitted attorney to join their team. The successful candidate will be responsible for contract drafting, providing in depth legal advice, analysing and identifying legal risks and implications within area of business operations.
* Negotiating, drafting and execution of contracts in line with retailers specific terms
* Ensure that contracts are of a consistent high quality, substantially fulfils the businesses requirements, and are compliant with the relevant legislation
* Drafting master agreements for recurring business models to standardize key terms and streamline the contract review process
* Manage contracts and other legal related monthly reports and document retention
* Ensure that the retailer complies with, including but not limited to, the National Credit Act, Company law, Consumer Protection Act, Competition law, Anti-Bribery and Corruption laws, Employment and Labour laws, Protection of Personal Information Act and other laws and regulations impacting the business and escalate any non-compliance to the Legal Manager and Head of Shared Services.
* POPI: Provide support to the Information Officer of Retailer by:
* Assisting with responses to request for access to and correction of personal information and general issues concerning personal information
* Implementing privacy policies and procedures
* Support the delivery of privacy training
* Ensuring POPI Act compliance within the group
* NCA: ensure credit products and the marketing thereof is compliant with the Act and Regulations
* CPA: Ensure marketing activities comply with the CPA. Provide ad hoc advice relevant to product returns
* LLB degree and an admitted attorney
* Min 5 years Post-Qualified Experience in Commercial Law
* Must have experience in Retail or Financial services
* Experience in due diligence, legal research and contract drafting
* LLB degree and an admitted attorney
* Min 5 years Post-Qualified Experience in Commercial Law
* Must have experience in Retail or Financial services
* Experience in due diligence, legal research and contract drafting
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNjc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241250&xid=1555_53679
2y
1
SavedSave
A well established retail group is looking for a dynamic Store Manager with extensive Knowledge in Hardware Sales. This is for their branch in Aliwal North.
* Financial Acumen
* Ensure sales and costs are in line with the store budget
* Manage gross profit by ensuring shrinkage kept to budgeted amount
* Take corrective action to deal with variances
* Ensure procedures to reduce shrinkage are in place and monitored
* Manage sales
* Support annual budget process
* Customer Service
* Store promotions
* Ensure all staff understand their role in making home building simple for their customers
* Log and action customers complaints daily
* Management and Leadership of staff
* All staff must have signed job descriptions
* Staff meetings
* Reports
* Promotion Plans
* Efficient Administration of store
* Correct stock level for store size evident
* Out of stock items to be kept at a minimum
* Reconciliations must be up to date
* Housekeeping
* Merchandising
* Fleet Management
* Daily checklist for vehicles set up and utilized by staff
* Vehicle maintenance
* Licenses in place for all drivers
* Control vehicle expenses
* Store Security
* Shrinkage Control Checklists
* Liaise with security companies to discuss security issues
*Please note:*
By applying for this position and providing Fokus Personnel with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
If you are not contacted within 2 weeks of the closing date, please regard your application as unsuccessful.
* Senior Certificate
* 5 Years FMCG experience at Management Level
* Product knowledge in Hardware will be a definite advantage
* Experience in Trading
* Valid drivers license
* Proficiency in IQ an advantage
Market related salary with medical aid and provident fund
* Senior Certificate
* 5 Years FMCG experience at Management Level
* Product knowledge in Hardware will be a definite advantage
* Experience in Trading
* Valid drivers license
* Proficiency in IQ an advantag
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241527&xid=1555_54094
2y
1
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240939&xid=1555_53035
2y
1
SavedSave
Our Client is looking for a Quality Assurance Pharmacist who has the responsibility to oversee all key elements of the Quality Management system (QMS) and monitor its effectiveness. The role ensures quality standards and current procedures meet regulations for GxP.
1. QUALITY ASSURANCE:
• All the Companies various departmental SOPs reviewed, revised and updated and correctly authorised.
• Manage all QA departmental functions as listed, but not limited to:
- QA document control
- Site Master File
- Quality Manual and Quality Policy
- Implement the Validation Master Plan
- Approve and manage approved suppliers list
- Internal and External Audits and any deviations are followed up
- Liaise with service providers regarding QA matters
- Non-conformance (Deviations and OOS) documentation and investigations
- Adverse Drug Reaction (ADR) support
- Root Cause Analysis (RCA)
- Corrective and Preventative Actions (CAPA)
- Change Controls
- Process validations
- Method validations
- Product Quality Reviews
- Quality Management Review (QMR meetings)
- Ensure adequate pest control program is in place
- Approval of specification sheets for release
- Ensure Technical Quality Agreements exists between Pharmaforce and 3 rd party contractors/service providers regarding responsibilities.
- Implement Stability Master Plan
2. COMPLAINTS
• To ensure that all product quality complaints are identified, investigated and dealt with correctly.
3. RECALLS
• To ensure that all batches of medicine distributed are batch traceable in the event of a recall and that all invoices carry batch numbers.
4. RETURNED / REJECTED GOODS
• To ensure that goods returned are handled in a procedurally correct manner, reason for returns determined and any further actions followed through and recorded.
• To ensure that goods due to be rejected are handled in a procedurally correct manner.
• Final decision to re-analyze, re-pack or destroy any returned/rejected goods.
5. GMP/GWP/GHP
• To ensure that inspection audits are performed on all third-party contractors whereby it is established that:
- all manufacturing operations are carried out in accordance with approved, written GMP and manufacturing procedures.
- the products as manufactured meet the specifications of the registration dossier and approved specifications.
- that the specified quality is maintained during storage and transport.
- that a contract packer has adequate packaging facilities, and that written systems are adhered to until delivery of the final packaged product for release for distribution.
• To ensure that all logs are completed by the distribution / warehousing facility e.g. temperature control, cleaning, maintenance etc.
• To ensure that disposal or destruction of medicines is correctly performed under proper control so as not to be a health hazard.
• To ensure that an adequate pest control program is in place at the distribution facility, usin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMjA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241046&xid=1555_53208
2y
1
SavedSave
Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
*Job Purpose:*
* To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
* Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241015&xid=1555_53163
2y
1
SavedSave
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240967&xid=1555_53085
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1516MGR@clicks.co.za)(mailto:CLK1516MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1516MGR@clicks.co.za)(mailto:CLK1516MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240968&xid=1555_53086
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0537MGR@clicks.co.za)(mailto:CLK0537MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0537MGR@clicks.co.za)(mailto:CLK0537MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241008&xid=1555_53156
2y
1
SavedSave
Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
*Job Purpose:*
* To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
* Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240970&xid=1555_53089
2y
1
SavedSave
Identifying and Acquiring New BusinessConduct process evaluations and introduce constant improvement initiatives utilising the latest technology available.Maintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Preparing Proposals and QuotationsNegotiating Service Level agreementsProviding Pre-Sales and Post-Sales Support.Providing Product Education and Advice.Projects – Specialized solutions.Maintain an up to date pipeline of prospects in accordance with company procedures.Using the Weekly call planner (SPI Tool), to work out daily priorities, log and track all contacts and companies at every stage of the sales process with prospects and clients.To provide accurate, detailed and timely information regarding all prospects and sales activities to the sales manager weekly through a One on One session using the IRAS (internal program)Keep contact with the workshop in terms of customer’s tool repairs.Manage product pricing and communicate price increases as they occurAchieve if not exceed monthly sales targets
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzODk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240511&xid=1109_93897
2y
1
SavedSave
AREA BRANCH MANAGER | SANDTON Join this leading Tied insurer as an area branch manager at their Sandton offices. The focus of this role is the sales delivery, strategic execution, people development, and regulatory complianceLeadership and DirectionCommunicate the actions needed to implement the functions strategy and business plan within the team; explain the relationship to the broader organizations mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.Functional Strategy Formation & ImplementationDevelop tactical plans for optimizing resources and assets being managed within Tied Financial Advisory Services to meet business growth requirements.Business PlanningContribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.Meet growth objectives in all distribution channels in the Life and Wealth, Personal lines and Commercial Lines channelStakeholder Engagement (Internal and External)Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.Promoting Customer FocusManage, monitor and ensure that exceptional customer service is delivered across the distribution channels in the Life and Wealth, Personal lines and Commercial Lines.Organizational Capability BuildingUse the organizations formal development framework to identify the teams individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.Operational ComplianceMonitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organizations policies and relevant regulatory codes and codes of conduct.Performance ManagementManage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.Personal Capability BuildingAct as subject matter expert in an area of technology, policy, regulation, operational management for the team. Maintain external accreditations and in depth understanding of current
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzMjA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212581&xid=1109_83208
2y
1
Main purpose of the job: To promote and provide HIV Testing Services and support retention in care in line with the 95-95-95 strategyLocation: Wits RHI – Lejweleputswa (Free State) Roving Key performance areas: Support HIV Testing Services in line with the ----- strategy Conduct PCR testing and rapid HIV testing for HIV exposed infants and children as requiredKeep track of PCR collection, results from communication documentation, and capturing in Tier.NetOffer index testing to HIV positive post-natal women and follow up recruited contacts to offer index testing as per guidelines for safe and ethical index testing maintaining patient confidentiality and observing patients’ rights at all timesIdentify and/or conduct HIV testing for TB patients with unknown HIV status in hospitalsSupport Linkage and Retention in HIV and TB Care Follow up PCR positive infants and children to ensure that they have been initiated on ARTFacilitate appointment booking and share lists of TB and HIV patients down referred from hospital to PHC or community services with case managers and data capturersConfirm and update demographic information for patients enrolled in care and share with data captures for updating in Tier.netIdentify and refer complex cases to PSS mentors/senior cliniciansFollow up HIV positive post-natal women after 1 week to ensure they have been seen at the referral PHC facility and referred for tracing (case managers or WHCOBOT Team Leaders)Support distribution of HIVSS and follow up of resultsFollow up with TB patients to ensure that they have been initiated on treatmentFollow up with TB patients not yet on ART to ensure that they have been initiated on ART within the recommended timeframes as per guidelinesFollow up TB patients initiated treatment at a hospital within 7 days to ensure that they have been seen at the referral PHC facilitySource from Data Captures lists of patients due for viral loads and those with no TPT outcomesAudit files and identify patients eligible for TPT and decantingSupport Home ART delivery as part of retention strategy as necessarySupport Viral Load uptake and Viral Load Suppression Obtain viral load duelists from data capturers and work with Case Managers to send reminders to patientsCollect blood samples and ensure that NHLS forms are correctly filled including relevant EGK codesParticipate in VL Blitz activities in/outside facilitiesUse the eLabs system to follow up on results, update on patients records and send for capturing on Tier.NETIdentify, track and trace patients with abnormal viral load results and refer them for clinical and PSS interventionMinimize the waiting time/fast track patients called to the facility for VL collectionReporting and documentation Ensure results are documented as required on all appropriate registers and patient recordsEnsure accurate reporting of dat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211520&xid=1108_57685
2y
1
New Business Development Executive required by client in the financial services sector
* Will be responsible for new business development throughout the Cape Town
* Successfully negotiate with key decision makers
* Source new business opportunities
* Build a solid sales pipeline
* Secure appointments with decision makers
* Understand the customers business and effectively provide the correct solution that suits their needs
* Negotiate past objections
* Sell end-to-end solutions and the benefits thereof
* Bring in new business to exceed monthly / quarterly and annual targets
* Manage relationships with customers
* Obtain referral business
* Manage client expectations
* Renewal negotiations
* Matric
* Valid drivers’ license and own vehicle
* Clear credit and criminal record.
* Matric
* Valid drivers’ license and own vehicle
* Clear credit and criminal record.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MDEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187393&xid=1555_25013
2y
1
SavedSave
A vacancy exists for a Registered Nurse (ICU Qualified), based at Life Knysna Private Hospital, reporting to Megan Kruger, Unit Manager. The successful candidate will be responsible for providing holistic and optimal quality nursing care to critically ill patients in order to maximize a positive outcome for the customer in line with Company & Hospital strategic objectives.
To provide quality patient care by· Providing quality basic and specialized nursing care· Continual communication with the patient and family with regards to the patients condition · Administering of medication in accordance to ethical, legal framework· Review and comply with internal policies and protocols· Ensuring quality management systems and initiatives are conducted according to the unit specification· Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations Provide effective people management by · Interacting and communicating with a multi-disciplinary team· Provide training and development to ensure personal and professional growth · Ensure the ICU team works according to the scope of practice in order to ensure the correct skills mix is utilisedProvide effective cost management by· Managing all stock used according to unit specific policies and protocols · Control and manage staff hours leave in accordance with the company policyProvide effective Infection Control and SHEQ by · Maintaining a safe and holistic patient environment in order to enforce infection control· Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator Ensuring effective relationships with internal/external stakeholders by · Conducting in-service orientation on doctor specific preferences· Execute doctors requests and prescriptions after patient rounds· Assisting in multi-disciplinary team members with the execution of their dutiesEnsuring the effective functioning of equipment and instrumentation· Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer· Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentationEnsuring effective record keeping by· Ensuring records and accurately completed and stored in accordance with legal and ethical requirements
· Relevant Degree or Diploma in Nursing· ICU Trained qualification· Nursing experience in ICU (1-2 years)· Strong customer orientation, team player, very energetic and well organised· Must be able to work under pressure in a continuously changing environment· Strong Interpersonal skills required· Must be willing to fulfill a role in the unit according to the flexi-hours system and call system
· Relevant Degree or Dip
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MDIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187398&xid=1555_25023
2y
1
New Business Development Executive required by client in the financial services sector
* Will be responsible for new business development throughout the Cape Town
* Successfully negotiate with key decision makers
* Source new business opportunities
* Build a solid sales pipeline
* Secure appointments with decision makers
* Understand the customers business and effectively provide the correct solution that suits their needs
* Negotiate past objections
* Sell end-to-end solutions and the benefits thereof
* Bring in new business to exceed monthly / quarterly and annual targets
* Manage relationships with customers
* Obtain referral business
* Manage client expectations
* Renewal negotiations
* Matric
* Valid drivers’ license and own vehicle
* Clear credit and criminal record.
* Matric
* Valid drivers’ license and own vehicle
* Clear credit and criminal record.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MDEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187392&xid=1555_25012
2y
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