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Results for debt collector in Legal jobs in Western Cape
1
Manage the overall operations of the call centre, driving processes and procedures to ensure a high level of performance and achieving the identified collection targets.Key responsibilities: Call centre operational managementEnsure the efficient and effective management of the call centreSets expected performance standards and targets for call centre agents based on quantifiable metrics, revising when necessary, to ensure performance consistent with group and client expectationsEnsure consistent quality of calls, and identify improvements if necessaryCoordinate activities of agentsGenerate, drive and manage client campaignsMonitor and track the collections and drive campaigns to achieve identified targetsDeal with any queries timeouslyAnalyse debt book and ensure call campaigns is aligned with client expectations and internal targets.Reporting and accountabilityProvide weekly and monthly stats to track against collection targetsRun reports and analyse data pertaining to the identified KPI’sCompile a monthly reports on collectionsLegal complianceEnsure all agents on the National Credit ActEnsure all processes and procedures within the call centre align with necessary legal legislative requirementsResourcing and people managementRecruit, hire, train and evaluate staff members within the call centre to ensure a sufficient number of staff are available to handle the workloadEffectively lead and manage the agents within the call centreIdentify and retain top talentImplement necessary performance procedures and disciplinary action if and when necessaryQualificationRelevant commerce degreeExperience7-10 years call centre management experienceOutbound call centre experienceSix-plus years debt collection experiencePrior knowledgeKnowledge of Debt Collecting PrinciplesKnowledge of the National Credit ActDebt Collectors ActProficient in relevant software packages and applicationsSkills and competencies:(The abilities that the individual needs in order to perform this role effectively)Excellent interpersonal and verbal skillsCustomer focusedHigh attention to detailAbility to work under pressureProfessionalSelf-motivatedFollow upTarget driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU2NzcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1792317&xid=1320_56770
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9d
Debt Collectors vacancies available - Field Agents required in various areas of the Western Cape - Own transport essential - Commission payouts weekly and Fortnightly Please note: Field Agents required and not call centre agents. - Agents must be registered at the Council of debt collectors. New applicants welcome.If interested, please whattsapp:0749482209
10d
1
Our client within the Motor Industry has an opportunity available for a Regional Legal Debt Controller in the Bellville, Western Cape area.Education and Experience Requirements:Matric (Grade 12)Recognized Finance / Credit Control / Legal related qualification2 to 3 years Debt Collection experience, including liaising with external Debt Collectors and AttorneysWorking knowledge and understanding of Legal process will be advantageous (i.e. Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)Experience in Legal CollectionsSound computer literacy an essential (particularly Excel)Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)KPAs:Responsibility for the legal bookCollection on Prosecuted employersCapturing and follow up on settlement agreementsFollow up and capturing of board decisionsNegotiate with delinquent employers to maximize debt recoveryTo receive and resolve queries received from Attorneys & external collection agentsAccount Reconciliation and liaison with LegalTracing of debtorsLiaising with Legal officers and Legal Secretaries regarding the status of accountsRespond to Client queries within 48 hours via telephone, e-mail, fax or post
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192427&xid=1266_51066
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2y
1
Durbanville - Debt Collector - 3 month Contract Job briefWe are looking for reliable Debt collector's.Requirements1 - 3 years experience as debt collectorExperience in working with targets and tight deadlinesKnowledge of relevant legal requirementsWorking knowledge of MS Office and databasesExcellent communication and people skillsGood in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceMatric essentialResponsibilitiesKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessary
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195462&xid=1266_51723
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2y
Ads in other locations
Debt Collector/Field Agent required to sign documents. Must have a validCouncil for Debt Collectors certificate. Payments will be made on signed documents. CV to abletrac@iafrica.com
1d
Please read the
advert CAREFULLY. Do not apply if you do not have the following.
**1. Debt
Collections Experience *4 YEARS +*
**2. Own
Vehicle**
**3. Own Laptop
**
Please read the
advert CAREFULLY. Do not apply if you do not have the above.
Job Description
• You are given
a daily list of matters that must be Traced.
• The approach
we use to trace as the company is via place of employment and place of
residence.
• We will give
you a list of matters with confirmed employment which you must trace daily.
Your Role
• You are
required to trace the Debtor at hand by visiting them at their place of
workplace.
• You will need
to consult the debtor in question about their account.
• At the end of
the consultation process, a payment arrangement must be done, and a debit order
arrangement scheduled.
• You will be
paid commission for all successful matters (up to R150.00 for a paying matter)
e.g. if you have 200 accounts that paid, you will receive R150.00 x 200
• You will have
a basic salary R10 000+ petrol allowance R2000 + internet access (all this to
be discussed)
• You must always
dress formally.
• You must have
a clean credit and criminal record.
• You MUST have
a valid Driver’s License
• You will need
to be able to travel daily to regions such as Durban and surrounding areas
PLEASE DO NOT
SEND ME YOUR CV IF YOU DO NOT HAVE THE ABOVE EXPERIENCE. SEND ME AN UPDATED CV
TO hlase1993@gmail.com
13d
Investigation company looking for invetigator to investigate matters for the bank.candidate must have knowledge of the national credit agreement act aswell as the debt collectors act.must be computer literate and have access to the internet.own vehicle essential.kindly forward cv to : craigrogers@polka.co.za
15d
1
The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual.
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
* *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP.
* *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback.
* *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner.
* *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk5OTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139565&xid=1555_9992
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2y
A Credit Control Company which specializes
in tracing of indebted clients, collection of moneys & recovering of
vehicles. The Company is working for major financial institutions. The candidate must have knowledge &
necessary skills in this field. Literacy on EXCEL & tracing tools can be
taught. Must have Bank and Debt knowledge and
experience. Must have a vehicle and a
valid driver's license is a necessity. Seeking a Male candidate. Take note that this is for a permanent
position and not a part time opportunity. Salary is commission based. Our Office is based in Pretoria. Email your résumé to: williesmit@telkomsa.net
20d
1
The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual.
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
* *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP.
* *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback.
* *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner.
* *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk5OTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139565&xid=1555_9992
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2y
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