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Debt Collectors vacancies available - Field Agents required in various areas of the Western Cape - Own transport essential - Commission payouts weekly and Fortnightly Please note: Field Agents required and not call centre agents. - Agents must be registered at the Council of debt collectors. New applicants welcome.If interested, please whattsapp:0749482209
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Debt Collector/Field Agent required with a valid council for debt collectors certificate. To sign legal docs with debtors. Payment on completed work done.CV to abletrac@iafrica.com
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Our client within the Motor Industry has an opportunity available for a Regional Legal Debt Controller in the Bellville, Western Cape area.Education and Experience Requirements:Matric (Grade 12)Recognized Finance / Credit Control / Legal related qualification2 to 3 years Debt Collection experience, including liaising with external Debt Collectors and AttorneysWorking knowledge and understanding of Legal process will be advantageous (i.e. Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)Experience in Legal CollectionsSound computer literacy an essential (particularly Excel)Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)KPAs:Responsibility for the legal bookCollection on Prosecuted employersCapturing and follow up on settlement agreementsFollow up and capturing of board decisionsNegotiate with delinquent employers to maximize debt recoveryTo receive and resolve queries received from Attorneys & external collection agentsAccount Reconciliation and liaison with LegalTracing of debtorsLiaising with Legal officers and Legal Secretaries regarding the status of accountsRespond to Client queries within 48 hours via telephone, e-mail, fax or post
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192427&xid=1266_51066
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The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual.
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
* *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP.
* *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback.
* *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner.
* *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk5OTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139565&xid=1555_9992
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The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual.
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
* *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP.
* *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback.
* *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner.
* *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk5OTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139565&xid=1555_9992
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Durbanville - Debt Collector - 3 month Contract Job briefWe are looking for reliable Debt collectors.Requirements1 - 3 years experience as debt collectorExperience in working with targets and tight deadlinesKnowledge of relevant legal requirementsWorking knowledge of MS Office and databasesExcellent communication and people skillsGood in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceMatric essentialResponsibilitiesKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessary
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195462&xid=1266_51723
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