Sales jobs in KwaZulu-Natal | Gumtree Classifieds in KwaZulu-Natal

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To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers *Monitor the successful delivery of operational targets according to client agreements* Review performance metrics and address service issues with relevant managers Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies Devise and monitor the implementation of effective communication structures Motivate and manage performance of Head of Ops / Senior Ops Managers Review monthly forecasts and plans Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement Ensure service levels are aligned to customer SLA *Manage the growth and development of the client portfolio* Identify opportunities and engage with clients Monitor new technologies and practices Assist in developing solutions for potential new clients. Responsible of end to end customer contact processes Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight. Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies. *Manage the client relationships* Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations Deliver cost efficiencies and increase in Customer Satisfaction Scores. Manage the client relationship Engage with clients on identified opportunities Contract management *Financial Management* Approve the final forecast and analyse annual budget figures Review and evaluate rolling forecasts for 12 months *Skills and Competencies* Planning and Organisational Skills Strong and adaptable communication skills Leadership skills Business Analysis Financial management Strategic thinking with the ability to conceptualize Coaching Skills Relationship Management Adaptability / Resilience Initiative / creative thinker Innovative Effective conflict management skills *Experience, Knowledge and Qualifications* Tertiary qualification in Sales / Marketing Sound knowledge of CRM system 10 years’ experience working at a senior level leading a service driven contact centre 3 years’ experience in managing and developing budgets and financial forecasts 5 years’ experience managing a large outsourced contact centre operation PMO experience essential Transitions Experience essential Insurance and Financial Services Advantageous *Experience, Knowledge and Qualifications* Tertiary qualification in Sales / Marketing Sound knowledge of CRM system 10 years’ experience working at a senior level leading a service driven contact centre 3 years’ experience in managing and developing budgets and financial forecasts 5 years’ experience managing a large outsou https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895

Umhlanga

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A dynamic Managed IT Services Provider in Durban seeks technically strong and ambitious IT Desk Technician. Your role will be to schedule callouts, site visits and provide emergency support to customers in a customer facing and highly visible role as part of the job function. Based on the information provided in the support tickets the Field IT Technician will either accept and resolve the incident or identify it for escalation to the relevant team for resolution. In addition, the candidate will assist with the sales cycle and other support where required.Duties:Handling responsibilities – Review all assigned tickets and ensure scope is present in ticket and is clearly understood.Request clarification if anything is unclear.Correctly log incidents, categorising and prioritising them while ensuring to have a clear understanding of the problem.Monitor assigned tickets to ensure no scheduled callouts or visits go unnoticed.Effectively manage customer expectations with timeous updates, clear telephonic communication and direct updates to the clients’ nominated point of contact throughout the support process.Co-ordinate all scheduled activities with the Service Co-ordinator.When no callouts are scheduled the Field IT Technician will be required to assist other areas in clearing ticket queues.Sign off’s always to be obtained and notes reinterred into the ticketing system.Effective log time and mileage.Proactive Tasks - Complete routine proactive maintenance where needed.Maintain and develop own knowledge and skills to assist with first time fault resolution.Communicate critical site issues to the company’s Account Management team when and as needed.Teamwork - Collaborate with the team to ensure that tickets are closed timeously, and queues are not unwieldy.Attend monthly team meeting with team and be prepared for queries on tickets.Update the company Knowledgebase and Documentation as information is gained or where needed.Customer Relationship Management - Promote and represent the company’s brand and values at all times.Respond to clients’ requests as quickly and efficiently as possible.Drive the development of strong relationships between company and its clients at all times.Contribute towards client satisfaction wherever possible.Take every opportunity to help colleagues delight clients at all timesAssist Sales Team where required and escalate sales opportunities by recommending technical resolution where issues are systemic or chronic.Additional Responsibilities - Identify areas for improvement and make constructive suggestions for change.This job description is not exhaustive and may be subject to change depending on business requirements.All works to be completed as set out by Ways of Work provided.Requirements:Qualifications – Grade 12 Senior Cert https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214736&xid=1320_14053

Other

Retail Strategy Manager (Shopper Marketing) - Durb

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CORE PURPOSE OF THE JOB The Retail Strategy Manager will oversee strategic retail initiatives that will support the development of growth plans and profitability goals within the Company. Responsible for conceptualising retail marketing ideas, making evaluative judgements and developing creative concepts for client. Responsible for enhancing the strategic partnership with key client by delivering relevant actionable insights, and strategic leadership.· Developing a shopper marketing strategy for client based on shopper insights.· Tailoring shopper marketing campaigns according to insights from consumers.· Overseeing beginning to end multi-channel shopper marketing campaigns.· Developing point of sale for use in store· Project management of various marketing campaigns.· Delivering activation plans that span the entire shopper journey.· Tracking and reporting results of various in store marketing campaigns.· Managing brand budgets and maximising return on investment.REQUIREMENTS Degree or diploma equivalent in Marketing ESSENTIALMinimum 5-10 years experience in MarketingA background in Project Management and Marketing Management would be advantageous.SA Citizens onlyMust be Criminal ClearMust reside in Durban or be willing to relocateExperience Must have assumed a leadership role within a Creative Department/Agency.Ideally should come from an advertising or marketing backgroundThe candidate should have significant creative design experience as well as considerable knowledge of the retail market.Has experience relative to conducting creative pitches to customers.Behaviours, Knowledge, Skills and Attributes Must be an exceptional thinker and visionary in thoughtExcellent design skills, including typography, layout, colour and conceptualStrong communication, inter-personal, leadership skillsA keen understanding of people, management processes, and customers needsMust be customer focused and flexible with good relationship-building skillsWork with multiple projects under strict deadlinesCandidate must be creative, imaginative, persistent, and able to communicate their ideas in writing, visually, and verbally.Must be well-read, open to new ideas and influences and quick to react to changing trends.Good business sense and sales ability with strong presentation skills.Great collaborative skills, rigorous analytical skills and strong creative driveTechnical skills Strong technical ability in conceptual and structural designAbility to develop project plans, schedules, work breakdown structures and to lead and coordinate projects.Skilled in organizing resources and establishing priorities.Familiar with Apple Mac and Microsoft Office https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214607&xid=1109_84192

Other

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Purpose of the position is to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and servicesby:-Minimum Requirements: Matric/ EquivalentValid unendorsed drivers licence and can drive well as 70% of this role requires you to be on the road.Record of a minimum of 3-5 years in field selling experience Horticultural experience would be advantageousAbove average communication skills (written/verbal/non-verbal)Numerical acumenComputer literateBusiness acumen Skills & competencies: Selling skills/persuasiveness/interpersonalSuper confidentFearlessHighly assertiveDrivenMoney MotivatedHighly competitiveWell-presented and articulateCalculatingRestless and needing to be constantly activeHigh energy levels Self-discipline/ Self-managedIndependent Core Functions: Penetrating an allocated sales area and sourcing potential new customersContacting existing customers to provide solutions for their current, growing and new needs.Achieve Predetermined Sales targets through prospecting and closing salesComplete, update and maintain all required administration and reporting systems e.g. Sales Ecosystemapplications e.g. Solo, Vehicle Checks etc.Comply with policies and procedures and the companies Code of ConductComply to activity and sales targetsAttend training sessions and meetings as required (local, regional, national)Locate potential business through prospecting, tele-canvassing, cold calling, attending to leads fromstaff members, calls and presentation to new or existing customers.Undertake needs analysis by conducting thorough surveys of client premiseReport all findings back to the client and present a proposal, which includes a pricing structure, thatdescribes the valid business reasons and the benefits of using our services.Endeavour to gain the clients acceptance and obtain authorization on a new service agreement.Responsible for all price adjustments to client profileDevelop secondary decision making contact with clientAchievement or improvement of retention target rateComplete site risk assessments for every client proposalDevelop service range by increasing client portfolio and identifying cross selling opportunitiesMake every effort to encourage our existing client base to retain our services by building andmaintaining professional client relationshipsConduct Account Reviews as required to support customer retentionAttend to allocated customer termination threats with the objective to retain and resign the customerEnsure equipment and vehicle is maintained and clean at all timesEnsure the company brand, vehicle and image is protected at all timesEnsure the usage of the correct Personal Protective EquipmentEnsure company and client Health & Safety requirements are met.Por https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189290&xid=1109_74229

Pietermaritzburg

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Overview: Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services. Job Purpose: As a Branch Administrator, your primary role is to ensure the smooth and efficient operation of our branch office. You will be responsible for overseeing administrative activities, coordinating with various departments, and supporting the branch manager in achieving organizational goals. Your attention to detail, organizational skills, and proactive approach will be instrumental in maintaining a positive and productive work environment. Requirements: • Grade 12 • Must have 3 years experience in the admin position • Bookkeeping certificate / equivalent • Comply with the O.C.H.S.A. • Valid driver license (EB) • Good communication skills • Computer literate • People Management skills • Business Finance skills • Analytical skills • Admin Skills • Management skills • Maintaining and Implementation • ISO systems • Own vehicle Induction, Health Safety, ISO Employment Equity Training to be done within the first three months of employment). KEY OBJECTIVE (Primary purpose of the job and scope of responsibility and span of decisions:) Control maintain all aspects of admin within the branch LIST OF TASKS • Loading and updating all contractual data • Loading of contracts on IT system to ensure correct accurate billing to customers Asset reports • Doing dispensing recon monthly to balance rental assets monthly Preparing control of month end stock take • Printing count sheets, updating stock sheets to ensure all batches are posted relevant to stock. Managing confirm stock take for effective stock control Creditors Nonstock • Processing of GRVs order on the system to ensure correct allocation on the system Petty cash • Make sure that the relevant paperwork for any petty cash been signed off by GM Human resources • Completion of forms and obtain documentation retirement fund • Staff overtime/ leave schedule on inputs forms • Maintain leave records and personnel files • Issuing if new employee documentation pack to new employees • All employees leaving the company must fill in the termination pack • Managing the attendance register in the branch Reporting i.e. rebates, national figures, monthly sales figures lost business report • Ensure those deadlines are met ISO system • Keep ISO manual up to date and working to complying with ISO 9001, 14001 45001 procedures Payroll • Preparing the commission as per the sales policy on a monthly basis to ensure on time payment to Payroll Administration service provider and printing of route slips • Collection and submission of staff salary inputs Payroll queries • To liaise ...Job Reference #: 202667

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"sales jobs" in KwaZulu-Natal

sales jobs in KwaZulu-Natal (1,200 results)

Results for sales jobs in All Categories in KwaZulu-Natal