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Our client, a well known Wine Estate located in the Durbanville Wine Valley is recruiting for an experienced Accountant with a Hospitality / Restaurant background.
Job Purpose:
To manage the accounts department within the Restaurants Tasting Room by meeting and exceeding all accounting standards as set out by Accounts and by the Group Financial Manager. Be responsible to provide for the efficient service and day-to-day running of the Accounts department by implementing and maintaining systems and procedures. Assist the group finance manager in daily capturing, monthly recons and report composition as well as day to day accounting work in AR, AP and GL capturing journals. Knowledge on finance practices. Tax, Vat and excise knowledge
Requirements:
• Grade 12
• BCOM (or CIMA will be advantageous)
• 5 years proven working experience as a senior Bookkeeper or Accountant
• Strong excel skills
• Well versed in both English and Afrikaans Language (Verbal and Written)
• Proficient working experience with Accounting Systems, i.e Xero, Pastel (advantageous)
• Other systems: Lightspeed/Ikentoo, Marketman (advantageous)
• Hospitality / Restaurant experience/background preferred
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202596 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202620
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Good afternoon l hope you are well. My name is Kevin i am a Barista, Bartender and Waiter by profession with 7 years experience,looking for a job full time or part time. I have vast knowledge on coffee, cocktails, wines and spirits. A versatile young man full of energy and enthusiasm with good communication skills. Well groomed and have a wonderful personality. Have experience on Hallal food, grills, burgers, Seafood, Indian food and South African dishes. Can multi task and also fast paced on the floor and behind the bar. A good team player who always want the best all the time.
1d
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The main purpose of the Duty Manager is to manage and control the daily operations of the FOH department. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be the point of contact for guests and anticipate and cater for their needs.Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.In the absence of the General Managers, been the Senior Manager and point of contact at the hotel.Ensuring that all decisions are made with Companys interest been put first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.Monitor health and safety throughout the hotel.Guide site inspections and guests around the property.Living, breathing and understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.REQUIREMENTS & QUALIFICATIONS5 years’ Experience in a luxury 5* establishment (Required)3 years’ Room Division Experience (Preferred)3 years’ Food & Beverage Experience (Preferred)3 years’ Housekeeping Experience (Preferred)5 years’ Hotel Management Experience (Required)Diploma in Hospitality (Required)Strong English verbal and written communication skillsInternational Language (Advantageous)Systems - Micros (POS), Opera (PMS), Microsoft OfficeMust live locally and be familiar with the restaurants, wine farms and venues in and around Franschhoek. It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzY2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778329&xid=1109_183665
2d
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
2d
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My client who are a supply chain solutions specialist that offers customers leading cloud-based technological trade solutions are looking for an Export Channel Controller to join their team!
Experience• 5 years’ or more operational export experience in controlling clients.• Knowledgeable in all aspects regarding Customs clearance on Sea freight, Roadfreight and Warehousing
Personal Attributes:• Well groomed• Knowledgeable in all aspects of Exportation • Enthusiastic, passionate, energetic• Good planning skills and organized in ones work priorities• Attention to detail• Good management skills• Willing to take full ownership of responsibilities• Able to deal with conflict• Open and honest in communication• Be able to confront people on issues• Thrives on change• Team-orientated• Proactive • Ability to work well under pressure• Patience, thorough and organised• Able to prioritise• Initiative to improve on efficiencies
Responsibilities:• Take full ownership of communication with customers nominated to channel.• Manage all documentation, communication and status flow for nominated clients• Control all aspects of Exportation from the time first document is received from customerthrough to shipping of consignment and recover of charges. • Handle export operations from start to finish• Understanding & Processing Export Customs & Port documentation. General Cargo, Project Cargo & Wine documentation.• Must have a sound understanding of INCO Terms• Promote inter channel and inter departmental communication and cooperation• Ensure customer status updates• Control and optimise all systems • Handle all customer queries• Costing and Invoice quality checks (Paying expenses without consideration of recovery -resulting in write offs)• Manage position controls and file revenues• Report to Management on all channel performance issues• Cooperate with and ensure close communication with client service managers and directors relative to customer requirements and systems.
Computer experience required:? Cargowise experience essential not negotiable? Microsoft Office:• Word• Excel• Microsoft Outlook• Internet
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzczMTcwODgxP3NvdXJjZT1ndW10cmVl&jid=1555791&xid=2773170881
2d
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Our client is a large independent wine specialist company in South Africa, distributing and marketing more than 50 of our countrys best known wine brands. They are looking for an Accounts payable Clerk to join their dynamic team.
Matric (NQF level 4) with accountancy and mathematics
Tertiary diploma / degree (advantageous)
Basic accounting knowledge and experience
Prior creditors / accounting experience (minimum of 5 years)
Syspro experience (advantageous)
Foreign Payments experience (advantageous)
Advanced Computer Literacy (e.g. able to create & edit MS Excel spreadsheet using formulae, typing & editing of MS Word documents)
A strong team-oriented mind set (displays empathy and actively supports other team members when under pressure)
Ability to work independently whilst also building team morale.
Excellent communication skills and ability to build and sustain positive relationships with all stakeholders including suppliers and colleagues.
Ability to work under pressure and deliver high quality work within the required deadline.
Proficient time management skills
Analytical and problem-solving skills
Solutions orientated.
Prioritizing, accurately assess the relative importance of objectives, activities and events in relation to organizational goals.
Regular, timely feedback to Management. Professional requirement Accounts payable clerk Minimum requirements to the job description to be responsible for the accurate, proper recording, payment and management of assigned creditors. Duties include but not limited to:
Preparation of Credit Applications.
Vendor creation and or amendments.
Ensure vendor information is up to date in A/P module.
Processing of vendors’ invoices.
Check relevant authorizations on purchase orders and Invoices, check for accuracy and compliance with internal and regulatory requirements.
Any concern on an invoice should be immediately brought to the attention of management.
Matching purchase orders with goods receive notes (GRN’s) and invoices.
Appropriate control measures are taken to avoid any duplicate accounting or payment of invoices.
The detailed payment run report from the accounting system is formally reconciled with the approved invoices and their purchase orders and submitted to bank signatories for supervision before authorizing the payment run.
Ensure invoices processed in the A/P ledger are coded with appropriate supplier and general ledger account codes.
Reconciling vendor statements to payment remittance and accounting ledger and follow-up for any missing invoices / credit notes.
Payment execution & Remittance advices.
Resolving queries.
Maximizing settlement discounts and negotiate settlement terms in favour of / in line with the company’s requirements.
Monitor the supplier age analysis and to ensure the accounts stay up to date.
Liaising with operations, procurement, department heads and suppliers.
Ensure all work is accurate.
Manage and monitor the filing system i.e. recons, invoices, payments.
Company offers:
• Market related salary
• Pension & Funeral benefit
• Medical benefit plan
Please send your CV and salary expectation to Pieter: careers@servicesolutions.co.za
2d
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The job incumbent will take responsibility for the following financial functions:VAT201 and EMP201 submissionsDaily processing of financial dataMonthly reconciliation of debtors- and creditors accountsAccounting up to trial balanceBudgeting and budget controlMonthly financial reporting and management reportsRequirements: Appropriate tertiary qualification5 years’ practical experience in a similar positionAbove average computer / software skills and knowledge (Payroll, Sage Pastel, advanced Excel, Pastel Partner)Knowledge of Wine MS will be beneficialAccurate and deadline drivenGood communication and interpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxMjc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186989&xid=1108_51275
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Diemersfontein Wine & Country Estate/Thokozani has attracted attention not only for its
consistent 21 year record of producing award - winning wines but also for their
ground breaking empowerment project which has resulted in the staff owned
Thokozani company owning 55% of the Diemersfontein Brand.
For
three generations the Sonnenberg family have revelled in and loved this iconic
estate in Wellington. What started as a family retreat, is today the home of
the world-class Diemersfontein range of wines, countryside hospitality and a
private school, backed by a story of upliftment and empowerment.
Based in Wellington, Cape Town, Diemersfontein seeks
to appoint a:
FINANCE MANAGER
The Group seeks an exceptional Finance Manager who
will succeed to the CFO role – and be a senior part of a progressive team who
will run the business for the next decades. He/she must have a special
interest in wine, empowerment and general business management. Diemersfontein is looking for a visionary, professional
Finance Manager with strong analytical skills, capable of contributing to
general management and building the strategy for growth of this iconic company.
Passion for the concept of transformation in our country and a desire to be a
long-term leader of a company with unrealised potential is essential.
Key responsibilities for this position include:
·
Produce timeous,
accurate financial reports to the directors
·
Perform admin and basic
banking/financial tasks when necessary
·
Manage a small team of
bookkeepers
·
Be familiar with
taxation and audit processes – bookkeeping, systems, SARS, banks etc.
·
Conduct financial
studies and analyse them while providing creative solutions to problems
·
Participating in
strategic planning and budget processes with the directors, and should be able
to progress to director status in the medium term
The Finance
Manager must possess and be able to demonstrate:
· University degree in financial
management, business management, accounting, finance or related field
· A minimum of 4+ years in
accounting/finance experience is required
· Experience in property development
and hospitality would be an advantage
· Advanced MS Excel skills creating
spreadsheets and using financial functions and generating reports
· Experience with creative
entrepreneurship or business development in difficult or interesting
environments a plus
· Proficiency in spoken and written
Afrikaans essential
·
Ability to work with
different programmes, departments and a variety of stakeholders
Employment Equity Act - South African
(B-BBEE) citizens are encouraged to apply.
View the application
instructions on the Vacancies page at www.actionappointments.co.za and email your application by Friday 10th June 2022 to callum@actionappointments.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zODFfMjQwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1229648&xid=381_2408
2y
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Wine-of-the-Month Club, South Africa’s largest wine club—makes exploring new wines fun and easy—is on the hunt for a talented and enthusiastic Art Director / Designer with a big passion for wine, gin, design, photography, magazine layout and pretty product labels. As the Art Director, you will be responsible to drive the creative visual style and brand of Wine-of-the-Month Club and all our brands, across all design platforms including digital and print. You will be responsible for the full lifecycle of a project, from conception to completion.As the Art Director, you will be responsible for:Run the full production and design of the SA Connoisseur magazine.Create adverts and advertorials inline with clients briefs for placement in SA Connoisseur magazine.Product label concept and design for The Gin Box, The Ooh! Box, Coffee Club, WOMC wine brands as well as any new projects.Photography and styling for the various subscription boxes as well as pack shots, lifestyle shots and product shots for digital and print.Creative conceptualising across all brands by creating engaging content for digital and print.Design of monthly brochures and packaging content.Possess a great command of English in order to proof all copy for the magazine, brochures, e-newsletters etc across all the brands.Create imagery and banners for all brand websites and social media sites.Innovative and have a natural inquisitive nature to always be on the lookout for new ideas across different design areas within the company, whether it be for social, magazine or new products and share with the relevant team members.Work on new packaging ideas across our various brands.Develop deadlines and timelines for new and existing design projects across all brands.To be successful in this role, you will need:A great attitude and smiles all day!Communicates well and builds relationships with colleagues and clientsExperience within the graphic design and digital industryHave a strong visual and design sense with at least 3 years experience in a similar roleA strong understanding of print production and its processHave the ability to manage multiple projects and workflow simultaneouslyA keen eye for beautiful typography and attention to detailA love for magazine design and layoutPhotography & styling experienceSelf-motivatedAbility to conceptualise and execute creative and innovative ideasHave the ability to influence and communicate effectively with people at all levels, internally and externallyProven experience in CS (InDesign, Illustrator, Photoshop)Preference will be given to candidates with photography, magazine layout design, label development and wine brands experience. Someone that can work unsupervised, project manage their workload and see a project from concept to completion. This is a highly deadline driven position so keeping
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2MTgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229612&xid=1320_16181
2y
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The incumbent will be responsible for the following key functions:Scheduling and testing of samplesQuality controlRecord keeping and reporting of resultsInterpreting and releasing of results to customers (Technical Signatory)Identifying, analysing, evaluating and preventing non conformancesTraining and auditingMaintenance and calibration of laboratory equipmentOptimisation of test methods (including validation)Planning, execution and reporting of special projectsPresentation of management informationRequirements: A relevant tertiary qualification (e.g. Agricultural / Food Science / Chemistry, etc.)At least 5 years laboratory experience (wine industry will be beneficial)Excellent accuracy, numerical skills and attention to detailExperience in problem solving and working independentlyAbove average computer skills (Microsoft Office)Excellent planning and organisation skillsDriven to succeedWillingness to accept ownershipWell-developed interpersonal skillsGood knowledge of Quality systems (ISO / IEC -----)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MzQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189369&xid=1109_74349
2y
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Cape Town - Established company of 35 years, with great growth potential, seeks the services of a Cost & Project Accountant.The candidate will work closely with the CEO, managing risk, projects, and costings for their diverse group of companies.Their group of companies includes, but is not limited to:Corporate & consumer finance as well as importing of productsHospitality (wine farm with accommodation, restaurant, conference facilities)Farming and Agriculture (game farm, hunting, lucerne)Property – Commercial and ResidentialResponsibilities: Inventory ManagementShrinkage, elasticity, food-costActivity Based CostingProfit to turnover ratio including cost of salesRisk Assessment and managementBudgeting and ForecastingProject ManagementWeekly ReportingAsset managementDepreciationCorporate Client Liaison – Structuring of finance agreements, negotiations, sourcing new investment opportunitiesPerform break-even analysis and calculate selling prices by applying the correct mark-ups or marginsFamiliar with the concept of cost-volume profitAnalysis of Financial InformationImplement or improve reporting systemsProfit and Loss AnalysisVariance reporting and investigationEnsure correct allocation of purchases (credit card and others)Requirements:5 Years’ experience in a similar role.Strong knowledge of financial and accounting processes.Advanced excel with strong reporting experience.Ability to make strategic management decisions based on financial data.Entrepreneurial, forward thinking for future business ventures.Needs to have an aggressive flair and approach towards research in taxation laws, in order to reduce tax and maximise profits in a group of companies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191045&xid=1266_50575
2y
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A very well-established wine distribution company is looking for an “Warehouse Supervisor to join their team on a full-time permanent basis in Klapmuts, Cape Town. Extremely good compensation package on offer (subject to background and or experience) and internal career advancement opportunities.About the role:The Supervisor will be responsible for supervising all floor staff, ensuring that all incoming and outgoing inventory is processed according to schedule, safety standards and quality requirements in accordance with the company’s policy and procedures.Position Requirements:• Proven work experience in the warehouse environment in supervisory or management roles would be advantageous• Experience with high level of SKU’s• Proven ability to implement process improvement initiatives • Strong knowledge of warehousing Key Performance Indicators (KPIs) • Hands on experience with warehouse management software and databases. • Leadership skills and ability to manage staff • Strong decision making and problem-solving skills • Excellent communication skills • Able to work on Weekends• Must be committed to providing outstanding customer servicePosition Responsibilities:• Strategically supervise warehouse in compliance with company’s policies and vision. • Oversee & supervise the efficient receiving, warehousing, value-adding servicing, dispatch & distribution of a wide range of producer products and maintenance operations. • Initiate, coordinate and enforce optimal operational policies and procedures. • Adhere to all warehousing, handling and transport legislation requirements. • Maintain standards of health and safety, hygiene and security. • Manage stock control and reconcile with Syspro and internal software systems. • Liaise with clients, suppliers and transport companies. • Assign tasks appropriately and appraise results• Receive feedback and monitor the quality of services provided. • Ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly. Applying for Position:Only open to South African citizensIf you are interested in this great career opportunity, please send your CV to: britney@hrtalentpartner.co.za and britney.hrtalentpartner@gmail.com
6d
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Lina Neapolitan Pizza Restaurant in Hermanus is looking for a part-time waiter to join our team.Lina is all about great food, big smiles, excellent natural wines, Italian Aperitifs and good music. Come be in our gang!Duties include taking orders, serving food and beverages, and providing excellent customer service as well as basic stock take and cash up duties. The ideal candidate should have previous experience in the hospitality industry, be a team player, and have a friendly and outgoing personality. Please email your CV to eloise@farrofoodandwine.com and tell us a bit about yourself! We look forward to hearing from you!
7d
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Join a close-knit team dedicated to crafting the finest
wines & play an integral role as their Sales Manager! Travel will be between Cape Town & Paarl, with international travel.
What the role will entail:
- Crafting
and executing strategic sales plans that will elevate the wineries to new
heights of success.
- Collaborate
with the dynamic Marketing team to weave impactful campaigns that captivate
wine connoisseurs worldwide.
- Cultivate
and nurture relationships with esteemed retail partners and distributors
- Keeping
your finger on the pulse of industry trends through insightful market analysis,
ensuring wines remain at the forefront of innovation and taste.
Experience, Skills & Attributes needed:
¨
4+ years in the art of Sales Management within
the realm of premium wines - essential
¨
Qualification in Sales, Business, or a
comparable vintage
¨
Impeccable communication & interpersonal
skills, effortlessly connecting with all who cross your path.
¨
Extensive knowledge of the wine market, coupled
with strong industry connections!
¨
Results-driven, with an entrepreneurial spark;
able to ensure key metrics are met
¨
The ability to travel locally &
internationally
If the above is aligned with your experience, apply today!!
7d
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My client, promoting exports or SA wines, is seeking to employ a Show / Events Coordinator to be based at their office in Stellenbosch. An Events Management course and min 3 years relevant experience is essential.The successful candidate will report to the Manager – International Projects and will amongst other, be responsible for:Planning and coordination of shows and events - contracting wine producers, liaise with exhibition organizers, organizing the catalogue and promotional materialPlanning and technical assistance with virtual webinars and meetings. (Zoom, MS Teams)Financial management - budgetsBuilding relationships with suppliers and Wine ProducersAdministrationAd hoc tasksKey performance areas:Financial PlanningPlanning and coordinating events and showsBuilding relationshipsShow administrationRequirements - Skills / Knowledge / Experience:Diploma in Events Management is preferableAt least 3 years of event management experienceExcellent Computer skills in MS Office and InternetLogistical skillsA valid code EB driver’s licenseAnalytical and problem-solving ability, innovation, good judgment, and attention to detailSound interpersonal relationshipsPlanning, organizing and time management skills, business acumen and action orientatedKnowledge of the South African Wine Industry and its stakeholdersStrong communication skills, customer focused and the ability to take ownershipThe ability to function independently as well as in a teamA Certificate from the Cape Wine Academy will be advantageousA positive, energetic, and professional individualWillingness to work after hours
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNzU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195495&xid=1266_51759
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Cape Town - The Client Experience Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance tenant experience thereby facilitating strong tenant retention and growth. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs throughout the duration of the lease term.Develop innovative customer add-on services attuned to tenant needs, through collaborative and financially astute business opportunities.Duties and responsibilitiesClient Experience Management:• Develop tenant experience guidelines and training o sign in process at reception o training of front desk personnel o brochures and information management o display, flower and décor presentation• Communicate with tenants (welcoming them into the building, celebrating lease anniversaries, address complaints, finding solutions to problems, offering information, being visible)• Facilitate exit interviews• Establish a presence at buildings with regular catch ups with tenants, identify opportunities for client inter-action by understanding the nature of the client’s business and their supply chain creating introductions and collaborations for business between tenants.• Analyse and gather information on tenant needs• Collaborate with external parties to enlists the relevant service/amenities that are required within each building and/or area that will add value to the tenant experience: o coffee and food availability and procurement o laundry services (e.g. arrange service provider will collect) o car cleaning services o stationary organisations o chauffeur services o closely located hotel accommodation for visitors. Special offers and rates can be negotiated for our clients. Retailers and service providers offer this as part of their promotional activity.• Negotiate and Manage Service Level agreements with these organisations to ensure the quality and presentation are aligned with THE clients brand.• Ensure cost effectiveness of these services.• Develop model to ensure these services are attractive and cost effective to existing clients• Create a communication strategy dealing with appropriate area related info. They will create ‘touch points’ with our clients, which builds connectivity and opens opportunities for relevant team members to develop• Talks and events of public interest can be sourced as an opportunity for collective training, information sharing and connection between tenants. Even organising events as simple as wine and beer tasting in the foyer / reception – it gets clients together and creates a community• Support the planning and supervision of educational, professional and personal development events based on tenant needs• Recommend best practices for the benefit of the broader company related to tenant experience, new deals, hospitality services, operations, events and training• Ensure that tenants b
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MzAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177976&xid=1266_47303
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Assistant brand manager De Toren Private Cellar is a boutique winery specialising in luxurious, world-class red blends, and is situated on the Polkadraai Hills overlooking the picturesque Stellenbosch. An exciting new position has become available in our small, dynamic team and we are looking for the perfect candidate to join us in our marketing department.The assistant brand manager will report directly to the MD and will be responsible for liaising with external parties on De Toren’s behalf. This individual will be responsible for leading and guiding the internal team in the daily implementation of the brand’s marketing, communications, and sales strategy.Key responsibilities: Management and guidance of the internal marketing team in the execution of all marketing and sales-related responsibilities and functions.Daily implementation of campaign activities deriving from the marketing communications strategy. These include various channels’ activities such as: digital, social media, design, copywriting, events, activations, public relations, production, and trade/ distribution activity.Daily management of product sales, updates and forecasts whilst supporting the MD with distribution support and communication. Management and processing of quotes, invoices and recons pertaining to the marketing budget expenses and allocations.Attendance of monthly and weekly meetings with third parties/ suppliers.Direct contact between third parties/ suppliers and the internal team, including the marketing, management, and production team. Reviewing and advising the internal De Toren team on the service and support of third parties/ suppliers.Conduct trade visits (both locally & internally) to support by means of trade communication, training, customer relationship building and to conduct informal research to inform the marketing plan(s).Attendance and preparation for monthly strategic marketing and management meetings in terms of agenda and reporting.Consolidation of the necessary info for the monthly management and marketing reports. Qualifications and experience: Preferred tertiary education in marketing, i.e. marketing degree and/or diploma2 – 4 year’s work experience, ideally in the marketing industry (wine industry experience will be beneficial, but not a prerequisite)Must be competent and experienced in Microsoft Outlook, i.e. Word, Excel and Powerpoint, and well versed across digital and social media platformsBasic design capabilities will be advantageous, but not mandatoryBrand social media management experience will be advantageous Qualities: An all-rounder and self-starter with a keen interest in the wine industry and the world of marketing. Must have the ability to work well alone but simultaneously be a great team player and comfortable in leading a team of peers. If yo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE1NzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1226432&xid=1320_15709
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Key responsibilities include:Strategic Management and PlanningManagement of the Laboratory and the Quality Management SystemManagement of Production Department (standardised reagents)Marketing, Sales and Public RelationsLiaison with clientsLeadership and Human Resources ManagementFinancial and Administrative ManagementRequirements for the ideal candidate:Applicable BSc (Hons) degree in Micro-Biology / Chemistry / BiotechnologyAt least 10 years Laboratory and Quality Assurance experienceProven experience in a managerial position / leadership roleExperience in the wine or food & beverages industry (beneficial)Well-developed business acumenExcellent interpersonal skillsStrong leadership skillsProven experience in financial managementSound marketing, sales and negotiation skillsWell-developed decision-making and problem-solving skillsDynamic, self-driven and results-orientedA market-related remuneration package will be negotiated based on qualifications, skills and experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUwOTQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184996&xid=1108_50944
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Job purpose The Client Experience Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance tenant experience thereby facilitating strong tenant retention and growth. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs throughout the duration of the lease term.Develop innovative customer add-on services attuned to tenant needs, through collaborative and financially astute business opportunities. Duties and responsibilities Client Experience Management: • Develop tenant experience guidelines and training o sign in process at reception o training of front desk personnel o brochures and information management o display, flower and décor presentation• Communicate with tenants (welcoming them into the building, celebrating lease anniversaries, address complaints, finding solutions to problems, offering information, being visible)• Facilitate exit interviews• Establish a presence at buildings with regular catch ups with tenants, identify opportunities for client inter-action by understanding the nature of the client’s business and their supply chain creating introductions and collaborations for business between tenants.• Analyse and gather information on tenant needs• Collaborate with external parties to enlists the relevant service/amenities that are required within each building and/or area that will add value to the tenant experience: o coffee and food availability and procurement o laundry services (e.g. arrange service provider will collect) o car cleaning services o stationary organisations o chauffeur services o closely located hotel accommodation for visitors. Special offers and rates can be negotiated for our clients. Retailers and service providers offer this as part of their promotional activity.• Negotiate and Manage Service Level agreements with these organisations to ensure the quality and presentation are aligned with THE clients brand.• Ensure cost effectiveness of these services.• Develop model to ensure these services are attractive and cost effective to existing clients• Create a communication strategy dealing with appropriate area related info. They will create ‘touch points’ with our clients, which builds connectivity and opens opportunities for relevant team members to develop• Talks and events of public interest can be sourced as an opportunity for collective training, information sharing and connection between tenants. Even organising events as simple as wine and beer tasting in the foyer / reception – it gets clients together and creates a community• Support the planning and supervision of educational, professional and personal development events based on tenant needs•
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Bosman Adama (Pty) Ltd, situated in Wellington, Western Cape, is looking for a passionate and driven team player with excellent communication, time- management and organisational skills to join their team. The ideal candidate has the ability to multitask and work accurately under pressure.The successful candidate will report directly to the Head of Vineyards and Wine and will be responsible for, but not limited to: *store layout *stock takes *bottling runs *labelling runs *reworks *warehousing & loading of containers *housekeeping *security *logistics and deliveries (local & export) *all other tasks related to the role.Essential qualifications, skills, and experience:• Matric;• More than 3 years experience in a similar role (including cellar/wine experience);• SAWIS knowledge;• Strong analytical and computer skills (MS Office, especially Excel).Commencement date: 2 May 2022
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzU0NTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203161&xid=1266_54501
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