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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202542
2d
1
SavedSave
Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Deal with clients in the middle east
• Arabic texting and flipping of documents
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP
Requirements
• Native in Saudi Arabic and English
• Proven experience in a customer service role
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team.
Personal Attributes
• Excellent command ofSaudi Arabic and English
• Positive attitude
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market related
Monthly incentive
Shift allowance
Shift between 06h00 until 15h00 shift, Sunday to Thursday
Benefits
Medical Aid
Gym allowance
Cellphone contract allowance
Transport allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202122 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202122
2d
SavedSave
Well established Security company in Northern Suburbs requires the following:Psira registered males and females with Retail Security experience in the following areas.Port NollothCalviniaSpringbokKlawerVan RhynsdorpConcordiaWillistonNababeepCandidates with relevant retail security experience and residing in area will get preference. Other candidates with updated Psira will be considered and training will be provided.Send CV to derek@sjcgroup.co.za or info@sjcgroup.co.zaInterviews will be done in areas and shortlisted candidates will be contactedtelephonically.
20h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202539
2d
SavedSave
DEBTORS CONTROLLER/R18 000-R20 000/BENEFITS/STIKLAND CTDue to growth and expansion, established services provider (within therealms of healthcare related services) is now needing to appoint anindividual who has a min 4.5 yrs previous debtors recons exp (in either b/for open item systems) in Pastel Evolution/other and having worked withrecons of substance. Lovely varied day dealing with clients - sending outof statements, recons, queries and general admin. LOOK NO FURTHER if you have a snr certificate, relevant tertiary education, proficient in Eng/Afrik/other and meet all the above pre-requisites EMAILmargot@newerarecruiting.co.za or call 065 808 3063 to secure
20h
5
SavedSave
Hello Tableview! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Tableview1
2d
SavedSave
RETAIL FLOOR SALES/R7500/BENEFITS/MAITLAND AREA**5.5 DAY WEEK **SNAP THIS ONE UP AND WORK A 5.5 DAY RETAIL WEEK in fast pacedenvironment within the realms for interior decor/similar. You will need tohave a min 3-4 yrs previous retail experience in floor sales, housekeeping,merchandising, have excellent communicationskills (Eng/other), possess a good energy level - able to work on own or aspart of a team. Snr certificate, residing in northern subs and credit/criminalclear. SOUND LIKE YOU ?? EMAIL TODAY TO margot@newerarecruiting.co.za or call 065 808 3063 office hrs only
20h
5
SavedSave
Hello Stanford! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Stanford1
2d
5
SavedSave
Hello Edgemead! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Edgemead1
2d
5
SavedSave
Hello Parklands! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Parklands1
2d
1
SavedSave
Skilled and experienced Painting and Waterproofing
Foreman to oversee all aspects of painting and waterproofing projects. Applicants
will take full responsibility for the site, ensuring successful completion
within specified timelines, budgets, and quality standards.
Responsibilities:
Site Management:
·
Take
full responsibility for the site/project from start to finish.
·
Coordinate
and manage all resources, including materials and labour, to ensure project
completion on time.
·
Implement
and enforce safety protocols and regulations on-site.
Client
and Contractor Interaction:
·
Serve
as the primary point of contact for clients and contractors.
·
Address
client inquiries, concerns, and requests promptly and professionally.
·
Attend
contractors site meetings to provide progress updates and address any issues or
changes when required.
Measurement
and Invoicing:
·
Measure
work done accurately to prepare monthly certificates and invoices.
Quality
Control:
·
Maintain
high-quality standards throughout the project.
Cost
Control:
·
Manage
project costs effectively and keep within allowable budgets.
Variation
Management:
·
Identify
scope changes and variations in the project.
Snagging:
·
Manage
and resolve snagging issues promptly to maintain project progress.
·
Conduct
final inspections to ensure all work is completed to satisfaction before
handover.
Requirements:
Minimum
requirement Matric/Grade 12 or equivalentProven
experience as a Painting and Waterproofing Foreman or similar role.Extensive
knowledge of painting and waterproofing techniques, materials, and
equipment.Strong
leadership and communication skills.Ability
to manage multiple tasks and prioritize effectively.Excellent
organizational and problem-solving abilities.Valid
driver license.Stable
track record
This position offers an exciting opportunity for a
proactive and detail-oriented individual.Email your Cv to jobs@constructrecruit.co.za
21h
1
Au Pair Needed in Flamingo Vlei, Blouberg area, R6000/month, Monday to Friday: 08:30 - 14:00, to look after 14yr old girl and 11yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 41106).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africas most popular au pair service, with over 40,000 family profiles created to date.
Salary: R6000Job Reference #: 41106Consultant Name: Michael Longano
2d
5
SavedSave
Hello Lamberts Bay! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: LambertsBay1
2d
1
SavedSave
German Speaking Customer Service opportunity available in the Travel Industry.
Our client based in Century City is a market-leader within the leisure and business travel sectors. Their product offering includes one of the worlds leading independent airport VIP lounge access programmes.
Role:
• Take inbound calls in a professional manner
• Handle and overcome objections in a professional and effective manner
• Adhere to targets
• Take inbound calls from an international customer base
• Handle both internal and external email correspondence to and from clients in line with quality standards
• Work towards resolution time periods, quality standards and targets
Not negotiable:
• Fluent in speaking, writing and reading German and English
• South African citizen / valid Work Permit
• Deal with clients telephonically above average telephonic communication skills
• Ability and willingness to work weekends and shifts as and when required
• Proven exposure to flexibility and easily adaptable to pressurized environments and change
• Proven customer service orientation and problem-solving ability in previous roles/career
• Must have applied foreign language in a corporate environment
• Ability to multitask
Targets (weekly/monthly and incentive attached to this)
• Reach call resolution timeously
• Reach targets on a daily, weekly, and monthly basis
• Adherence to schedule
• Meet quality assurance selected targets
• Meet all agreed KPI`s
• Develop excellent relationships with all stakeholders
Days of work:
• Monday to Sunday 24/7 (rotational roster, varied shifts see below )
•
05:00 14:00; 09:00 18:00; 12:00 21:00; 15:00 00:00; 17:00 02:00; 18:00 03:00; 20:00 05:00 (Shifts do change due to daylight saving for the UK and USA)
Special arrangements: Working SA Public holidays
What is most challenging about the role:
• The agent needs to manage and prioritize high workload, call volumes and attend regular training on amendments to products, policies and procedures
• High standards of work are an expectation Salary: Market related. Based on the level of experience.
Nice to haves:
• Experience with working to targets
• Familiarity with call centre culture/environment
• Exposure to travel, either work related or extensive personal travel
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202110 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered memb...Job Reference #: 202110
2d
Malawian man with code b south african licence looking for driving how job
21h
4
We have a vacancy for an Installation & Commissioning Technician to work on Alarm System, CCTV, Access Control and other security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum Requirements:
Minimum of 3-5 years relevant experience doing the same work is a definite pre-requisite. PSIRA and SAIDSA registration is required. SA ID and live in the Cape Town or George area.
Training certificates (from ONLY the past 2 years) to work on Alarm Systems, Access Control and CCTV Systems will be an advantage.
Please ONLY send your CV if you meet the minimum requirements and have a SA ID and stay in the Cape Town or George Area. We DO NOT employ candidates from other areas.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references to hr@integratek.co.za
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• 13th cheque
• Performance Incentives
• External Product Specific Training opportunities
• Company Pension & disability benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references to HR@integratek.co.za
Please note:
That should you not hear from us within 2 weeks, please consider your application unsuccessful. We will keep your CV on record for future reference.
Please ONLY send your CV if you meet the minimum requirements and have a SA ID and stay in the Cape Town or George Area. We DO NOT employ candidates from other areas.
Thank you.
Job Reference #: Security_Installation_Technician
2d
SavedSave
Hi all We are looking for a management accountant. You will need to meet the following requirements to be considered for this role:1. Must be CIMA qualified or finishing your studies soon.2. Must have at least 5 year's experience in management accounting in a former Role/Roles 3. Salary Being offered is in the range 40 000 to 50 000.If you feel you meet these requirements, please email me your CV admin1@abcworldwide.comKind Regards.
1d
4
To apply for this position email your CV to ashleigh@eatoutthebox.co.zaWe are looking for Pizza delivery guys to join our team – this is ideal for students who want to make extra cash or people that have a full-time job already that would like to make some extra cash. You will be required to work a minimum of 2/3 shifts a week, this will include a weekend shift (Friday, Saturday, Sunday). Shift times are either from 4pm-8pm, 4.30pm-9pm, 5pm-8.30pm, 5-9pm, 6pm-9pm.This is a causal position, for each delivery taken you will receive a flat rate of R25/R30 per delivery (area dependent). You will also earn tips at customer discretion. Applicants must:- have their own Car- have a cell phone- have valid Driver’s license- have some knowledge of the surrounding areas- available to start immediately- have good people person skills (customer interaction)- pen- cash float for yourself- reside in the southern suburbs (We are based in Wynberg, CAPE TOWN)
To apply for this position email your CV to ashleigh@eatoutthebox.co.zaIf you do not hear back from us consider your application unsuccessful.
1d
2
Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
1d
HR Manager needed with immediate effectYou are a resident of Cape TownYou will set up our HR Department You are a people's personYou will receive additional monies by selling our HR services You will do staffing contracts (temporary, permanent and contract) and beyond...You are strong and effective in training and developmentYou are an effective communicatorYou have worked in an employment agency, as part of your working journey...You have a minimum of ten years HR working experienceYou have a relevant degree or diplomaPlease look at our website: www.fjker.africaWe are achieving an unlimited profile of business services, with the intent purpose of developing people's lives...Package offered:Salary - 50 to 70k pm (negotiable)Medical aid (we pay 100%)Pension (we pay 100%)Gym membership (we pay 100%)Profit share and more...Please whatsapp 081 515 2760...
1d
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