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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist financially stressed South African consumers achieve financial freedom with unsurpassed support.
We are looking for vibrant customer service heroes to join our high energy customer care team.
The criteria for the role includes:
- Minimum Matric or equivalent qualification
- Good communication skills and an excellent telephonic manner, with the ability to build rapport quickly and handle complex queries efficiently.
- Min 1 year experience in a debt review customer care environment
- Fluency in English plus any other official language/s
- Excellent work ethic
- Driven and motivated by customer excellence
The outputs of the role includes, but is not limited to:
- Dealing with client queries such as obtaining updated balances from credit providers and providing feedback to portfolio managers.
- Attending to any query that needs to be addressed with the credit provider from our end.
- Deal with bank terminations ensuring that terminated accounts are reinstated and feedback given to portfolio managers.
- Obtaining paid up letters from credit providers for clearances due to be issued.
- Answering of calls, routing to correct department
- Attending to all incoming calls from credit providers, ensuring that their queries are attended to within a reasonable time frame as per company guidelines.
- Updating clients on any changes on their portfolio.
- Checking of court orders and ensuring we are distributing in line with this.
- General adhoc-admin duties related to the debt review process
On offer is a career in the exciting debt review space, a market related salary and the opportunity to be part of a winning team.
If you meet the above criteria, please submit a detailed CV, your minimum salary expectation and the earliest date you’re available to start, to:
admin9@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful.
4d
Goodwood
URGENT
Collections and service Manager Are you looking for a rewarding career in the financial wellness industry? Look no further than Hero Group in South Africa! Join our dynamic group of companies and embark on an exciting journey towards financial success and personal growth.Are you an experienced collections professional with a proven track record of success? Are you ready to lead and inspire a team to achieve exceptional results? We're seeking a dynamic and skilled Collections Manager to join our growing company!Why Work With Us:Innovative Environment: Be part of a forward-thinking company that values creativity and embraces innovation in the collections industry.Career Growth: We foster a culture of continuous learning and provide ample opportunities for professional development and career advancement.Competitive Compensation: Enjoy a competitive salary and benefits package that rewards your expertise and dedication.Key Responsibilities:Leadership: Lead, mentor, and motivate a team of collections professionals to exceed targets and deliver outstanding results.Strategy Development: Collaborate with stakeholders to develop and implement effective collections strategies.Performance Analysis: Utilize data analytics to assess team and individual performance, identifying areas for improvement and implementing corrective actions.Compliance: Ensure all collections activities adhere to industry regulations and company policies.Customer Focus: Strive for a positive customer experience while achieving collection objectives.In-depth knowledge of debt review, collections laws and regulations.Qualifications:Proven experience in collections management.Strong leadership and team management skills.Analytical mindset with proficiency in data-driven decision-making.Excellent communication and negotiation skills.In-depth knowledge of collections laws and regulations.How to Apply:Ready to make a significant impact and take your career to new heights? Send your resume and a compelling cover letter highlighting your collections management experience to Careers@mydebthero.co.zaJoin us at Hero Group and become part of a team that is making a difference in people's lives and reshaping the landscape of South Africa’s Debt Management industry! Your skills, passion, and commitment can make a difference. Apply now and be part of a winning team!
7d
Paarl
Results for correctional services in Jobs in Western Cape
1
My client, who is an Information Technology solutions provider is seeking to employ a Systems Engineer
to be based at their Southern Suburbs
office.The ideal candidate will have 4-5 years’ experience supporting Microsoft on premise and cloud environments, experience supporting MacOS and have the necessary A+, N+ and MCITP / MCTS / MCSA qualifications.
Position Summary and Primary Objectives
The Systems Engineer role is to provide support and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies. The Systems Engineer will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.The Systems Engineer will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.The Systems Engineer will serve as a 3rd level of escalation for the Service Desk attending to more intricate service requests or requests which require a higher level of permissions.Requirements:
Qualifying Experience
4-5 years’ experience supporting Microsoft on premise and cloud environments.
Experience supporting MacOS
Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
Knowledge regarding, routers (logging into a router. basic configuration)
Knowledge of anti-virus and virus removal.
Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualization and security hardening.
Customer Service experience
Education and Training
Grade 12
A+
N+
MCITP/MCTS/MCSA
MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
MS-102 or equivalent (MD-102 as beneficial)
Other IT related certifications may be presented
Main Duties / Key Accountabilities
Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
Assist with the setup, configure, maintenance and su
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004685/JM&source=gumtree
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18h
Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv via gumtree along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 04. 2024
4h
1
A prestigious winery nestled in the heart of the Stellenbosch wine lands, is in search of an Assistant Manager for their Wine Tasting Room. This role entails curating a refined and genuine wine tasting experience for visitors, showcasing the winery's selection of wines and products, all while upholding the essence of the brand's values.
Key responsibilities include:
Supervise and ensure a professional, efficient, and courteous guest experience
Ensure all walk-ins are embraced by yours and teams friendly and warm greeting and made to feel welcome
Supervise and promote a positive, friendly work environment in the outlet
Supervise administrative functions, including stock takes, staff administration and cash-ups. Diligently and competently
Handle financial transactions in accordance with SOPs, ensuring correct charges
Ensure all guest queries are handles professionally and promptly
Manage breakages, ensure efficient OE usage, and cleanliness of outlet is maintained
Maintain effective relationships with colleagues and adhere to standards
Embody and share the passion and knowledge of the brand and offerings
Adhere to company and departmental policies and procedures
Print and oversee Online Wine Tasting’s Bookings
Serve wine tastings to customers and push team to meet sales goals and targets. Look for opportunities to up-sell and cross-sell wines and products to customers
Supervise wine center opening and closing procedures. Including set up and close down of external areas
Minimum knowledge and experience required:
3 years supervisory experience in restaurant front of house operations or tasting room environment
Passion and knowledge of wine
Experience in people supervision and good knowledge of food and wine pairing
Proven ability in team collaboration, creative problem-solving, and conflict resolution.
Experience in budgeting and reporting
Minimum Qualifications and Skills required:
Minimum Wine & Spirit Education Trust (WSET) Level 2 qualification
At least 3 years of hospitality / wine industry experience
Fluent English speaker (additional languages desirable)
Ability to work weekends, public holidays is a MUST
Proven success in a service and sales-oriented environment
Positive interpersonal skills
Impeccable attention to detail, multitasking, planning
Strong verbal and written communication skills
SECTOR: Hospitality
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004678/AM&source=gumtree
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18h
1
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Company's policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2OTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245356&xid=1555_56923
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2y
1
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Providing input into the development of the tactical strategy.
* Developing / implementing a supporting operational strategy.
* Designing / implementing new cutting-edge systems, solutions and processes.
* Providing subject matter expertise and thought leadership.
* Working with stakeholders across the business, advocating for and distilling technical requirements.
* Drawing up a budget aligned to tactical delivery plans.
* Managing / evolving the overall architecture and target architecture.
* Responsible for strong service delivery of the support services team.
* Managing / continuously driving performance improvements from team and systems.
* Efficient with workflow management, capacity management and quality of work output.
* Evaluating delivery requirements and ensuring proper resource and risk management.
* Influencing and motivation of various teams and stakeholders within the end-to-end process.
* Team management, which includes completion of individual KPI reviews.
* Evaluating / benchmarking service providers to ensure continuous improvement.
* Compiling development logs and continuously reviewing output required by technical teams.
* Assisting with the creation of SLA's and ensuring continuous updates of SLA.
* Ensuring vendor / supplier services and products meet SLA agreements / performance standards.
* Taking an active role in the development and coaching of direct and indirect teams and clients.
* Mentoring your direct and indirect team, interns and learners.
* Meeting the needs of clients and committing to continuous development.
* Monitoring / managing the timely and accurate resolution of escalated issues.
* Day-to-day management of the support services team.
* Proactively drive ops and systems process improvement plans.
* Reviewing KPIs to enhance overall service quality and delivery.
* Minimise / eliminate risks to the business by preventing adverse developments.
* Identifying opportunities for improvements to services or programs and recommending alternatives.
* Reviewing / updating the risk and issue(s) register and initiating corrective action as appropriate.
* Tracking / analysing operational processes, trends, variances and other metrics.
* Ensuring compliance to legal regulations and company policies / house rules / contracts.
* Auditing support services development log weekly and flagging any unresolved issues.
* Coordinating, reviewing and providing resolution of complex service issues.
* Developing / delivering roadmaps for operational projects.
* Participating in the development / recruitment process within the company
* Coordinating / ensuring the successful orientation of new employees
*Preferred Qualifications:*
* Tertiary qualif
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Nzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245261&xid=1555_56775
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2y
1
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Providing input into the development of the tactical strategy.
* Developing / implementing a supporting operational strategy.
* Designing / implementing new cutting-edge systems, solutions and processes.
* Providing subject matter expertise and thought leadership.
* Working with stakeholders across the business, advocating for and distilling technical requirements.
* Drawing up a budget aligned to tactical delivery plans.
* Managing / evolving the overall architecture and target architecture.
* Responsible for strong service delivery of the support services team.
* Managing / continuously driving performance improvements from team and systems.
* Efficient with workflow management, capacity management and quality of work output.
* Evaluating delivery requirements and ensuring proper resource and risk management.
* Influencing and motivation of various teams and stakeholders within the end-to-end process.
* Team management, which includes completion of individual KPI reviews.
* Evaluating / benchmarking service providers to ensure continuous improvement.
* Compiling development logs and continuously reviewing output required by technical teams.
* Assisting with the creation of SLA's and ensuring continuous updates of SLA.
* Ensuring vendor / supplier services and products meet SLA agreements / performance standards.
* Taking an active role in the development and coaching of direct and indirect teams and clients.
* Mentoring your direct and indirect team, interns and learners.
* Meeting the needs of clients and committing to continuous development.
* Monitoring / managing the timely and accurate resolution of escalated issues.
* Day-to-day management of the support services team.
* Proactively drive ops and systems process improvement plans.
* Reviewing KPIs to enhance overall service quality and delivery.
* Minimise / eliminate risks to the business by preventing adverse developments.
* Identifying opportunities for improvements to services or programs and recommending alternatives.
* Reviewing / updating the risk and issue(s) register and initiating corrective action as appropriate.
* Tracking / analysing operational processes, trends, variances and other metrics.
* Ensuring compliance to legal regulations and company policies / house rules / contracts.
* Auditing support services development log weekly and flagging any unresolved issues.
* Coordinating, reviewing and providing resolution of complex service issues.
* Developing / delivering roadmaps for operational projects.
* Participating in the development / recruitment process within the company
* Coordinating / ensuring the successful orientation of new employees
*Preferred Qualifications:*
* Tertiary qualif
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Njc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245202&xid=1555_56675
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2y
1
Key ResponsibilitiesAdministration linked to Account being managed: Price files, validation reports, raw material supply & pricing, sales tracking, order fill monitoring, loading new launches, weekly and monthly reporting, PIRs, redundant stock.Product costings, working with NPD and customer to achieve desired products and price points.Imports / Exports proficiency, working with foreign suppliers, foreign exchange, buying at best rates.Verifying costings against SYSPRO, once loaded and actioning correctionsAnalyzing sales and margin performance. Continually reviewing Sales performance to ensure max. opportunities are attained in growing the business & identifying profit improvement initiatives.Teamwork and communication with relevant matrix teams across site.Bi-Annual price reviews and negotiations(Information gathering and Interrogation)Customer relationships & service: Presenting and negotiating pricing and promotions.Annual Budgeting: Compiling and setting up Sales Budget for the Site and trackers to monitor performance weekly, Mthly, Biannually and Full Year performance.Market analysis: Trends, comparative pricing, identifying gaps and opportunitiesCategory management, all encompassing to drive sales growth and relationships with customer and suppliers.Project management: ensuring you meet the critical paths set.Driving Current and New business opportunities to grow the businessTeamwork, Team playerKey Skills Self starterAble to articulate and communicate effectivelyFast learnerEnergetic and curiousNumerical and AnalyticalAttention to detail / ClericalNegotiation skillsTeam playerPeople skillsTime management skillsPassion and interest in foodHigh level of accountability QualificationsMin 3-5 years in a similar roleDegree: Bcom/ Food Science/ BTech Cost & Management accounting or similarImports/ Exports experience and knowledgeMicrosoft office proficiency
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1OTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216929&xid=1109_85977
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2y
1
Leasing Manager (Property) - Cape TownReference: JHB002250-LdS-1Oversees all Leasing functions including the control and management of leasing agreements and related documentation. Assists in the resolution of difficult and complex lease negotiations. Performs intermittent evaluation of Leasing policies and procedures and modifies as needed. Ensures that established policies, procedures, and legal requirements are followed. Coordinates activities, ensuring that all subordinate areas of responsibility support Company objectives. Trains, directs, and appraises personnel. Ensures that services are delivered professionally and efficiently.Duties & ResponsibilitiesREQUIREMENTS:Minimum of Grade 12 or equivalent qualificationB Com/ Business Admin/ Real Estate/ Public Administration Degree (advantageous)3-5 years experience as a Leasing Manager in the property environment. DUTIES:Interpretation and data entry of new leases into MDA, for lease information, recurring billing and logging information in a timely manner with a focus on accuracy and continuityInterpretation and data entry of new leases into MDA of ancillary documentation, such as renewals, amendments, addendums and terminations in a timely manner with a focus on accuracy and continuityDrafting offers to lease, lease agreements, addenda, cancellation agreements, cessions and assignments and any supporting leasing documentation timeously and accuratelyLiaising with tenants, portfolio manager and landlords to complete any area change requests for leasing activity that require a unit and/or an area changeLiaising with the landlord and portfolio managers to obtain lease approvalsWorking closely with the landlords and portfolio managers to obtain understanding of the upcoming leasing documentation and act on inputting leasing documents onto MDA to ensure accurate leasing activityWorking with the landlord and portfolio manager to ensure that the leasing activity is recorded accurately and in a timely manner to support the landlords’ reporting requirementsProvide support to the portfolio managers when requiredTo regularly communicate and follow up with tenants with regards to outstanding documentation, including FICA documentationAssist tenants, portfolio managers and landlords to resolve all complex tenant leasing queriesKeep all tenant files and filing systems updatesUpdate and amend standard lease documentation in accordance with legislative amendments and enactmentsWriting legal opinions on proposed amendments to tenant-specific requirementsInitial invoicing of lease fees and depositsPerforming lease audits on all lease documentation to ensure all lease documentation is correctly signed and is legally enforceablePreparing, compiling and sending monthly lease reports to the landlordSubmitting commission calculations to the landlord for approvalManagement of leasing administrator by checking all loading of all leasing documentation, lease fees and deposits loaded on MDAChecking all leasing doc
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMzczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193389&xid=1266_51373
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2y
1
My client, a well-established name in the fruit industry has a career opportunity for a Sales Associate
who is positive and enthusiastic with a pleasant, calm and professional disposition.The ideal candidate will have minimum Matric certificate with Mathematics and proven retail experience. Hands on experience with point of sale would be advantageous.
You will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, improve customer satisfaction and meet monthly sales goals.Responsibilities- Shop and Online:
Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
Communicate expected delivery dates and follow up with customers to ensure content delivery.
Manage the day-to-day operations for the Store and Online.
Assist with delivery routings for Online.
Check and manage adequate stock levels for the store and Online.
Manage shop with all incoming calls and walk in customers.
Assist with regular stock takes in store.
Assist when required with processing and track online orders from back end to automatic sales order to invoice.
Ensure all orders are packed timeously.
Ensure paperwork is completed correctly.
Follow up immediately on customer queries and complaints, resolve through excellent customer service.
Consistently meet the stores sales goals.
Assess customer needs and provide assistance and information on product features.
Assist all customers in the store and answer their queries.
Achieve store’s sales targets on a monthly, quarterly and yearly basis.
Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times.
Remain knowledgeable on products offered and discuss available options.
Process point of sale purchases.
Handle return of products.
Comply with inventory control procedures.
Suggest ways to improve sales (eg planning marketing activities, changing store designs etc).
Working hours Monday to Friday 08:00 – 17:00.
Requirements:
Proven retail experience.
Minimum Matric with mathematics.
Hands on experience with point of sale would be advantageous.
Familiar with inventory procedures and stock take.
Computer literate (MS Word, Excel, Outlook).
SECTOR: Agriculture; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004702/JM&source=gumtree
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16h
1
Our client in the agricultural sector is seeking an Automation Technician to join their team. This role will report directly to the Technical Manager.
Duties & Responsibilities:
Development of AutoCAD drawings and design.
Assist with technical projects and Beta Sites as and when needed.
Assist with assembly.
Automation of irrigation dosing units.
Assist with controllers in cabinets with protection devices.
Assist with assembly of radio units.
Testing software and hardware.
Wiring of cabinets and panels
Troubleshooting of controller hardware and software.
Assist with telephonic support to dealers and end users.
On-Site support to dealers and end users – South Africa and SADC Countries.
Training on DF products, training dealers and end users on the correct usage of the automation equipment.
Assist with the servicing of filter banks and back flush controllers.
Requirements:
Matric certificate.
3+ years in a similar role.
Must have good communication skills in English and Afrikaans.
National diploma or degree in electronics/mechatronics.
Drivers license.
ELV electrical systems and VSD/PLC.
An understanding of hydraulics
AutoCAD knowledge.
Problem solving and organizational skills.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Engineering & Technical
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004608/N&source=gumtree
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16h
1
Payment’s Consultant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your updated CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
The role requires the consultant to identify the required supporting documentation, complete the BOP form accurately and submit the relevant information to the bank. A successful candidate will have a keen mind for compliance and administration. This includes working in accordance with the Exchange Control Rulings to mitigate risk of money laundering and terrorist financing. They will have excellent attention to details, the ability to work in a team and organizational ability.
Who will you report to?
Our client is looking for a Payments Consultant specializing in Payment’s function. The payments consultant will report to the Head of Payments. The Payments Consultant will process our individual and corporate clients’ payments by working with our banking partners.
Responsibilities and duties
Completing BOP forms accurately and timeouslySubmitting supporting documentation to banking partners for processing of paymentsLiaising with banking partners on payment queries regarding beneficiary details, exchange control and complianceEnsuring that client documentation is filed correctly on the various digital platformsManaging client queries relating to paymentsAllocation of inward funds and supporting documentationLoading and verifying beneficiaries for paymentsLoading, verifying, and authorizing of ZAR paymentsOther administrative duties
Key Competencies
Principles and ethics: Adhering to good practice and ethical Principles and Values. Good work ethic with a willingness to go the extra mile and work as a team player. Must be motivated, energetic and committed to the roleMeticulous: Impeccably accurate with a keen eye for detailService delivery: Delivering results and exceeding customer expectationsinterpersonal skills: Excellent in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTgyNjg2OTQ0P3NvdXJjZT1ndW10cmVl&jid=1545843&xid=1982686944
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16h
1
Longstanding Non-Profit Organisation in the animal welfare sector offers a secure and varied role to a highly organised Accounts Administrator who is an excellent communicator, enjoys a busy day and has genuine empathy for animals.
This role is suited to people who live in the Bridgetown, Athlone, Cape Town area!!!!Responsibility:What we need you to do:
Responsible for counting cash, model dogs and donation tins.
Cash up Mobiles Driver/AWA, Hospital Reception, and when required, Mitchells’ Plain Receptionist daily takings
Responsible to drop the cash in the drop safe and summarise daily takings before Cash In Transit collection.
Capturing animal case figures monthly for all 4 branches.
Capture the retail pet products’ sales invoices weekly on Pastel.
Place stationery orders and retail pet products’ orders.
Keeping Asset Register up to date.
Assist with other administration duties as required
Assist Senior Accountant with the annual audit.
Relief Reception/Sales duties as required.
Manage the collection of donations for the Charity shop and the scheduling of donations’ pick - ups.
Liaison with regard to the periodic returns of Dosimeters and ensuring register
of receipts and returns correctly maintained.
Administration of sales to staff of pet products and personal toiletries
Liaise with suppliers and service providers to resolve queries and / or require assistance
Desired Experience & Qualification
What we need from you:
Grade 12 essential
Diploma / Certificate in Accounts or Bookkeeping preferred
Computer literacy in Pastel Accounting, MS Excel, MS Word, email and internet essential
2+ years’ relevant similar Accounts / Admin experience
Previous experience doing cash ups and reconciliations preferred
Willingness to learn and grow Bookkeeping skills
Highly organised, pay strict attention to detail and able to multi-task
Integrity and trustworthiness not negotiable
Assertive, with excellent communication skills
Genuine empathy for animals
Able to commence immediately advantageous
Package & Remuneration
What we offer you:
Salary R10-12500 pm
Pension Fund, Group Life Assistance and Disability Cover after 3 months’ of employment
Working Hours: 08h30 to 16h30 Monday to Friday
Team – orientated environment, with a focus on staff well-being
PLEASE EMAIL YOUR CV TO: ros@smilers.co.zaSalary: R10-12500 pm CTCJob Reference #: R1773Consultant Name: Roslyn Schmidt
16h
1
SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises "we believe in doing exactly what we say we're going to do". Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Financial Accountant to join their team based in Blackheath, Cape Town.
Job Purpose:
The main function of this position is performing the financial accounting tasks which are required to produce the monthly management accounts. In this regard the financial accountant will have the support of a junior accountant, creditors clerks, and store based administration managers. Reporting to the Group Financial Manager.
Responsibilities:
• Processing of monthly journals (pay-roll, sales / cost of sales, depreciation, revenue and expense and general accruals, etc.) to finalise the monthly accounts
• Reconciliation of General Ledger clearing accounts, other General Ledger accounts, and resolution of outstanding's to ensure completeness and accuracy
• Produce the management accounts and perform the month end close process
• Maintenance of fixed asset registers (including accounting for additions and disposals)
• Periodic insurance reviews and update of insurance values through direct communication with the companies' insurance brokers
• Submission of statutory returns to SARS, and any further detailed information/reconciliations related to those submissions that may be requested.
• Produce the annual financial statements and prepare the necessary supporting working papers that may be required for the annual financial audits
• Attending to general financial administrative matters which includes communication with our service providers, (various Banks, Lessors, the Company's Distribution Centre, and External Auditors) Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years' post qualification experience
• Alternatively a CASA with 2 years' post article experience
• Grade 12 Matric Certification
• 3 Years' Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary: Market related
Working Hours: 45 hours per week, Monday to Friday with every second Saturday half day (also willing to participate in stock takes)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202658 subject heading or email body.
Surgo (Pty) Ltd will consider all applicat...Job Reference #: 202658
16h
1
Development Manager: Dynamics 365: Johannesburg/ Cape Town:
Financial Services Industry
Recruiting an experienced Development Manager to take ownership of the new development, maintenance, and support of Microsoft Dynamics 365
This platform is being implemented across multiple companies within the Client Group and 14 business units across more than 1200 users have been rolled on.Client has adopted the latest modules of Dynamics 365 and has already implemented 5 of the 12 modules of the platform.The role of the Development Manager is to manage the Delivery and Support teams for this environment.This position supports remote work, but several days per month is office based.
Job Description:
The D365 Delivery Manager has a comprehensive understanding of the Microsoft Dynamics 365 platform and can manage people. Projects are delivered through predefined delivery teams and for each project the correctly skilled development resources need to be allocated to project teams. Projects need to be scheduled in such a way to support concurrent development within the same technical environment and system testing and regression testing needs to fit into this schedule in an efficient manner.The Support and Maintenance Team Leader reports into the Development Manager and management of incident resolution, service level management, escalations and fix deployments are all part of the accountability of the Development Manager. Emergency fixes, incident escalations and root cause analyses are managed by the Development Manager.This team is located across several cities and two continents, and the Development Manager is comfortable managing remote teams efficiently and effectively.
Primary responsibilities:
The D365 Delivery Manager is accountable and/or responsible for the following:
Contribute to the planning of project execution to support concurrency balanced with business demand and prioritization.Work with Project Managers and Team Leaders for scheduling and allocation of development resources to projects and support teams.Management of the Support and Maintenance Team leader. The Development Manager takes accountability of the operational efficiency of this area with regards to Service Level Management of incidents and change requests, escalations, root cause analyses, and emergency and planned deployments.Involved in management of the project deployments.Accountable for daily health monitoring of the environment.Collaborating through a healthy relationship with the Group Infrastructure teams, Business Demand managers, Scrum Masters, other IT Development Managers.Ensure stable and performant production environment.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjYxNDU1MTI/c291cmNlPWd1bXRyZWU=&jid=1322383&xid=166145512
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16h
1
Customer Service Agent
Main purpose of the Job:
Capture and allocate customer orders accurately into the Warehouse Management System. Assign relevant checkers to prepare the orders. Liaise directly with the customers for updates, send the stock sheet reports and ensure special instructions from customers are executed. Ensure correct charges are applied to all the services rendered per customer.
Key Performance Areas
Prepare customer orders as per the specification, in time and in full through the Warehouse Management System.Liaise with Checkers, Forklift drivers and Reach truck Operators during offloading and loading of customer orders to ensure excellent customer service.Complies with all up to date required standards such as Occupation Health and Safety (OHS), food standard, HACCP, General Manufacturing Practices (GMPs), Standard Operation Procedures (SOPs) etc. to provide good service consistently.Report directly to the Supervisor any non-conformities and discrepancies identify during the process of receiving and loading customer orders.Capture all services rendered for invoicingLiaise directly with customers to ensure customer satisfaction
Qualities:
Good conversancy skillsAnalytical skillsCustomer centricityAttention to detailsTeam playerDeliver Quality Service
Qualification and Experience Required:
Matric with additional Customer Service Course or related field.Excel Advanced • MS Word • MS Outlook • OneDrive • Strong Telephone Skills.Warehouse Management System Experience – Good understanding of Stock takes -Barcode locations and working with picking slips and GRV. & GIV’sThree to Five (3-5) years’ experience in the related field of Warehousing Systems
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI1OTU1MTQ2P3NvdXJjZT1ndW10cmVl&jid=1294731&xid=2125955146
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16h
1
To ensure inventory accuracy and integrity is maintained through proper stock control measures and best practices. Conduct regular cycle counts with thorough investigations followed by corrective action.
Essential Duties and Responsibilities
• Focus but not limited to Retail Store Close Out Stock Returns and Retail Warehouse Location– plan, receive, scan, sync upload, binning and regular cycle counts, to ensure easy stock processing and picking.• Work closely with stock controllers and temp staff (when required) to achieved goals.• Effective bin location management - assist Stock Control Team leader with lower bin space stock creation through higher bin stock consolidation and possible future additional brand bin allocation.• Feedback stock processed data to Stock Control Team leader on a weekly basis.• Ensure Inventory SOP are maintained and updated when required• Safeguard Stock through good warehouse practices and regular monitoring• Ensure proper security procedures and protocols are followed and improved• Conduct regular Cycle Counts• Investigate and resolve inconsistencies with inventory• Able to track inventory through multiple systems and integrations• Keep accurate records and documentation• Suggest solutions for continuous improvements• Measure and record data for accurate KPI reporting• Take lead in Annual and Half year stock takes• Communicate and liaise with auditors during Financial Year End Stock Takes (thorough understanding of business practices and able to articulate and communicate these)• Manage warehouse space utilization• Regular replenishment to assist and approve picking and space utilization• Ensure consistent and regular housekeeping measures• Observe, maintain and exceed Health and Safety standards
Education & Experience Requirements• Essential: Matric• Desirable: Relevant tertiary qualification• At least 4 years relevant stock control experience• Office 365 applications (Outlook, Excel, Word)
Core Competencies• Deadline orientation and ability to handle pressure• Planning and organizing skills• Attention to detail• Analytical and problem-solving skills• Strong customer service orientation• Computer literacy
Job Knowledge, Skills and Abilities• Ms Office Suite (Powerpoint, Word, Excel)• Good Excel experience, able to create graphs, formulas and document formatting• Communicating skills• Good interpersonal and team membership skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODQ4MjY2MzEzP3NvdXJjZT1ndW10cmVl&jid=1151071&xid=3848266313
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16h
1
Client Services Administrator - (MITCHELL'S Plain - Western Cape)
Must have a minimum of 2 years experience in long Term Insureance (Life Insurance, Disability and Funeral Policies)
MUST HAVE THE FOLLOWING:
Matric, RE5, COB in Long Term Insurance and investments - completed as well as two years client services administration experience.
File and keep documentation for a period as required by the legislation Istrate ClaimsVerify claims documentsClaim forms – completionSubmit any outstanding documentation/ claims to Head office
Keep claims register updatedAdhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiriesUpdate client personal details and AIMS notesSupply correct and exact advice to clients on products and services (TCF)Inform clients as well as update changes to their policy (TCF)
Liaise with relevant departments to gather information to resolve clients’ queriesMaintain required business retention rateManage all complaints and enquiriesEscalate complaints to Office Manager/ Complaints Handling Officerhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDAzODU1P3NvdXJjZT1ndW10cmVl&jid=1152704&xid=1003855
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1
Responsibilities
• The Site supervisor’s role will involve supervising ASP installations specifically covering, RF/RAN and TX fault-finding e.g. VSWR, sector swaps, tilts, replacing connectors, RF cabling, IF cabling, swapping rectifier modules, install and correct SAM environmental alarms, integration and testing on the Radio Access Network and Transmission Network.
• Check that Site Installation Engineer or Installer is able to deliver the service accordance to client quality standards.
• Escalate poor OHS performance to the Local Sourcing Manager
• Test equipment knowledge – site master, PIN tester, optic fibre power meter, E1 tester, fibre light source
• Perform preventative maintenance on RF/RAN & MW sites.
• Perform Quality measures and Audits.
• Oversee and identify the possible risks that may affect H&S, work flow, quality, performance, etc, and must report all risks identified on time in the proper means of communication to urgency.
• Civil work builds: to perform quality inspections on New Site Builds in Accordance to client and customer quality standards.
• Deliver specific ASP developed Instructor Lead Training for services Site Engineering and Installation
Qualifications, experience and knowledge:
Technical Trade Certification in Electrical/Mechanical Engineering N3 to N6;Accredited Qualification/Certification e.g. wireman’s license; computer programming/networkingThe ideal candidate will have a minimum of 3 to 5 years’ experience in RF maintenance, fault finding, integration, installation and testing experience.Computer literate.NQF level 4 qualification and experience / training in RAN / Transmission equipment.The position requires the ability to work independently as well as within a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDE5MjU2MjE/c291cmNlPWd1bXRyZWU=&jid=355030&xid=241925621
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16h
1
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years' experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
16h
1
FLEET OFFICE/OPERATIONS SUPERVISOR / EPPING /WESTERN CAPE – This is a 4-year Fixed term Contract position. The suitable Candidate will have a hands-on approach with a strong work ethic and flexibility. Must have Code 08 Drivers license and own reliable vehicle. Experience in Net star & Car Track telematics programmes will be advantageous.Responsibility:MIN REQUIREMENTS:
Min. 2 years’ experience in the Fleet/Logistics environment
Further Qualification/Certificate in fleet management (advantageous)
Valid Code 08 and own reliable vehicle (non-negotiable)
Telematics Certificates of Training (advantageous)
Highly proficient in Microsoft Office; E-mail; instant messaging, spreadsheet, and word processing apps
RESPONSIBILITIES:
Fleet Management - Responsible for the entire day to day operations
Fleet Efficiencies – Daily Control & Weekly Dashboard Overview
Co-ordinate and consolidate load plan/routing for fleet
Monitor fleet activity for on time collections & deliveries from our client
Ensure Core fleet monitored on Telematics for trip irregularities and report findings
Tyre maintenance – liaise with supplier based on their reports / findings
Fuel Analysis – Control and apply fuel fill up intervals based on CPK
Dead kilometres Analysis
Daily record keeping of all Km’s travelled; vehicle; fuel fill ups
Core fleet maintenance schedules – Services, Licensing and Co-Ordinate Breakdowns
Control and manage replacement/additional vehicles for downtime of Core Fleet
Delivery service levels - Ensuring Personnel on track with daily requirements
Shift Roster including Night & Weekend Shifts
Rotation of Staff to ensure Monthly Hours worked equates to 195 Hours
Minimise Overtime Expenditure in form of Roster Allocations.
Incident / Accident Reports & submission to Ops Manager for review
Completion of Insurance Documents for vehicle accidents / incidents and submitted to HO for overview
Ensure Service Delivery is not lower than 95%
Controlling of Damages of Fleet; all Company PPE, all Company Assets
Control Breakages & Damages by means of Recon & control on dashboard for weekly Presentations. Negligence of Company Assets to be controlled through Corrective Action Measures
Ensure Daily handovers are done and advise relief of all pending items
Briefing and De-Briefing of Drivers Daily
Vehicle Check Lists to be completed daily and signed off by Fleet Manager/Supervisor
Time & Attendance to be managed effectively – Late arrivals to be disciplined.
Responsible for the cost, expenditures, staff and fleet and implement cost saving measures
Health & Safety compliance (SHE Files)
Apply and demonstrate cost effective operational decisions
Building a strong customer relationship
Budget Management/Adhering to Budget Numbers and implement cost saving initiatives Budget/Operating within the current financial budget figures- no expenditure without Approval
IR/HR Related Issues - Disciplinary Hearings (Internal)
Payroll submissions as per Deadline provided
Control Leave Balances and submit all Sick Notes, FRL and sent to HO daily
Full accountability of the Facility
Performance Appraisals every Quarter for all Personnel to be conducted and submitted to HO, this will determine Incentive of 13th Cheque
Package: R14k monthly nett
Hours of work: Monday – Friday – 07h30am – 16h30pm, Flexibility may be required from time to time
Application Process: Online applications will receive preference, don’t forget to include a head and shoulder photo, alternatively e-mail CV, Qualifications, Driver’s license and recent Head & Shoulder photo to cape1@workafrica.co.za and use “FLEETSUPERVISORWC” as a reference in the subject field. If you don’t hear from us within 4 weeks, please consider your application unsuccessful.Job Reference #: FOS-02
16h
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