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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers for the past 5 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom.
We are looking for an energetic and customer centric Debt Review Proposal Administrator to join our vibrant admin team.
The criteria for the role includes:
Matric with Math or Math Literacy
Good communication skills and engaging telephonic manner.
Minimum 1 year plus experience in a debt review administration environment is preferred, but willing to consider candidates with very strong general office admin experience
Fluent in English plus any other official language/s
Excellent work ethic
The main job outputs includes, but is not limited to:
1. Having the basic knowledge to establish if a consumer is over indebted.
2. Capturing Certificate of Balance data compulsory to submit a proposal to all credit providers.
3. Attending to counter proposals and any adjustment requests from the attorneys.
4. Supporting role to PDA (money collecting) team, ensuring any adjustments are made in time to ensure successful collections.
5. Overseeing the acceptance process and ensuring any proposal submitted is concluded with an acceptance.
6. Budget queries / adjustments
7. Understanding the time sensitive nature of all the steps in the debt review admin process, and complying with same
8. General admin duties applicable to the role
On offer is a market related salary and the opportunity to be part of a winning team making a difference in the lives of ordinary South Africans every day.
If you meet the requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
admin15@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful.
4d
Goodwood
We are a transport company in Epping industrial and we need someone to make
sales and coordinate the drivers.
Job description is as follows:
-You must be computer literacy
-you must know the road and areas in
Cape Town very well
-answering a high volume of calls
-taking and allocating the jobs to
the drivers
-to ensure the job is completed and
payment is received
-making sure the drivers are taking
the right route
-Replying emails
-Sending quotation and invoices
-assisting in marketing and admin
work in quiet times
Please send your CV to reception@tbzremovals.co.za
Salary is R 7000 per month
Monday to Friday
07:20 to 17:00
18d
Goodwood
We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist financially stressed South African consumers achieve financial freedom with unsurpassed support.
We are looking for vibrant customer service heroes to join our high energy customer care team.
The criteria for the role includes:
- Minimum Matric or equivalent qualification
- Good communication skills and an excellent telephonic manner, with the ability to build rapport quickly and handle complex queries efficiently.
- Min 1 year experience in a debt review customer care environment
- Fluency in English plus any other official language/s
- Excellent work ethic
- Driven and motivated by customer excellence
The outputs of the role includes, but is not limited to:
- Dealing with client queries such as obtaining updated balances from credit providers and providing feedback to portfolio managers.
- Attending to any query that needs to be addressed with the credit provider from our end.
- Deal with bank terminations ensuring that terminated accounts are reinstated and feedback given to portfolio managers.
- Obtaining paid up letters from credit providers for clearances due to be issued.
- Answering of calls, routing to correct department
- Attending to all incoming calls from credit providers, ensuring that their queries are attended to within a reasonable time frame as per company guidelines.
- Updating clients on any changes on their portfolio.
- Checking of court orders and ensuring we are distributing in line with this.
- General adhoc-admin duties related to the debt review process
On offer is a career in the exciting debt review space, a market related salary and the opportunity to be part of a winning team.
If you meet the above criteria, please submit a detailed CV, your minimum salary expectation and the earliest date you’re available to start, to:
admin9@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful.
4d
Goodwood
Results for admin assistant in Jobs in Western Cape
1
One of our top clients looking for in the beauty industry that provides specialized nail education is looking for a mentor/educator.
Qualified in Complete Nail Technology including
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & Sculpting
Hard Skills:
Must be Qualified in complete Nail Technology including:
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & SculptingNail Art Skills
At least 3 year experience working in the industryAdvance nail application skills in the above systemsAt least 1 year training/educating experienceAssessor/Moderator will be a bonusMust have strong computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & Word
Soft Skills
Passionate about education, the beauty industry & nailsWell presentedPunctualClear English diction compulsory as training will be in English. If English is not the first language that is not a problem, however accent must allow for clear communication in EnglishThe position requires strong inter-personal, organisational, admin and multi-tasking skillsTime management essential, with the ability to complete work timeously and ask for support when neededAbility to work well with a team and assist team members when needed.
Non-Negotiables:
Bi-Monthly Traveling will be required – EC/PE/Garden Route (costs covered by company)Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).Bi-Monthly Bimonthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)Working hours: 8am – 5pm @ Academy Rondebosch. Weekend trainings may apply when needed. Will be booked in advance and leave days given accordingly.Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.No additional work, beauty salon or otherwise, is permitted during the week or weekend.
Additional Information:
Academy Phone & Laptop supplied (Minutes & data included) for work calls and use onlyMust have Car/valid driver’s licenseWould need to live in one of the following or surrounding areas:
Rondebosch
Athlone
Ottery
Observatory...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMxNzY2NjUwP3NvdXJjZT1ndW10cmVl&jid=1751287&xid=2431766650
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Longstanding Non-Profit Organisation in the animal welfare sector offers a secure and varied role to a highly organised Accounts Administrator who is an excellent communicator, enjoys a busy day and has genuine empathy for animals.
This role is suited to people who live in the Bridgetown, Athlone, Cape Town area!!!!Responsibility:What we need you to do:
Responsible for counting cash, model dogs and donation tins.
Cash up Mobiles Driver/AWA, Hospital Reception, and when required, Mitchells’ Plain Receptionist daily takings
Responsible to drop the cash in the drop safe and summarise daily takings before Cash In Transit collection.
Capturing animal case figures monthly for all 4 branches.
Capture the retail pet products’ sales invoices weekly on Pastel.
Place stationery orders and retail pet products’ orders.
Keeping Asset Register up to date.
Assist with other administration duties as required
Assist Senior Accountant with the annual audit.
Relief Reception/Sales duties as required.
Manage the collection of donations for the Charity shop and the scheduling of donations’ pick - ups.
Liaison with regard to the periodic returns of Dosimeters and ensuring register
of receipts and returns correctly maintained.
Administration of sales to staff of pet products and personal toiletries
Liaise with suppliers and service providers to resolve queries and / or require assistance
Desired Experience & Qualification
What we need from you:
Grade 12 essential
Diploma / Certificate in Accounts or Bookkeeping preferred
Computer literacy in Pastel Accounting, MS Excel, MS Word, email and internet essential
2+ years’ relevant similar Accounts / Admin experience
Previous experience doing cash ups and reconciliations preferred
Willingness to learn and grow Bookkeeping skills
Highly organised, pay strict attention to detail and able to multi-task
Integrity and trustworthiness not negotiable
Assertive, with excellent communication skills
Genuine empathy for animals
Able to commence immediately advantageous
Package & Remuneration
What we offer you:
Salary R10-12500 pm
Pension Fund, Group Life Assistance and Disability Cover after 3 months’ of employment
Working Hours: 08h30 to 16h30 Monday to Friday
Team – orientated environment, with a focus on staff well-being
PLEASE EMAIL YOUR CV TO: ros@smilers.co.zaSalary: R10-12500 pm CTCJob Reference #: R1773Consultant Name: Roslyn Schmidt
6h
1
SUMMARY:
The Office Assistant will assist in all general office tasks.
JOB DESCRIPTION:
Position: Office Assistant
Location: Century City, Cape Town area
Salary: R12,000pm plus benefits
Office Assistant Position
We require the services of a general office worker, male or female to assist us on a full-time basis.
Salary R12,000
Requirements:
Grade 12 Essential
Good Time Management
English Speaking
Ability to work unsupervised
Duties
General office work
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: sarah@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Salary: R12000Job Reference #: Office7926
6h
1
a New vacancy has become available for an Administrative Clerk for our client in the FMCG Industry based in Century City Cape Town.
Main Duties/Key Results Areas:
Formulating and sending out Forexes based on forward deals confirmed between buyer and supplier.
Validating Forex and issuing purchase order requests for sign-off (based on duty and freight applicable to all products)
Amending and canceling Forexes.
Send new supplier information sheets to AP for opening accounts.
Generating international purchase orders
Amending and canceling purchase orders
Updates regarding supplier information e.g., changes in payment terms.
Validate supplier confirmation / Proforma Invoice with purchase order.
Ensure that management authorizes, and signs purchase order requisition forms, when required.
Upload documents and update reference numbers on the Dashboard.
Liaise with suppliers and assist various departments with the same.
Check the daily delivery report, ensure that necessary requests to cold store(s) are sent relating to NRCS.
Working closely with buyers daily.
Updating of daily DB report before COB
Working with Mail Chimp – refers to posting in-store and forwarding offers.
Forward unsold – with or without costings report.
Compiling of GEO Price List.
Hunting lines.
Damaged and expired stock report.
Compiling and sending out import statistics / weekly reports when required.
Working on Syspro, Outlook, Expedite, and Excel and ensuring relevant emails are actioned.
Creating product codes on SYSPRO.
Adding new brands, stock codes, PODs, incoterms, etc. to the Expedite LCT report.
Researching lists such as suppliers/plants for specific products when requested.
Updating of cold stores on the system when the delivery report is received.
Ensuring that no blanks or TBA are on Expedite.
Notifying sales admin/processing of unsold or sold loads with all relevant information.
All and any other related tasks and duties as requested by the Employer.
Minimum qualification and experience:
Matric
Related tertiary qualifications advantageous
Proficient in the use of the Microsoft Office Suite
Relevant experience advantageous
Syspro experience advantageous
Understanding of costing and basic logistical procedures required
Soft Skills:
Positive attitude
Good communication and organisational skills
Ability to work independently while being a team player
Ability to work under pressure
Ability to meet set deadlines
Accuracy and efficiency
Problem solving abilities
Professional Conduct
Capable of working in a fast-paced work environment
Time management and organizational skills
Multitasking
Proactive
Energetic and enthusiastic
SECTOR: FMCG
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk2NC9BSw==&jid=1798385&xid=E.L001964/AK
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1
Junior Bookkeeper Stellenbosch
Our client seeks a Junior Bookkeeper with 1-3 years of bookkeeping experience.
Salary: R10 000.00 - R17 000.00 (Depends on experience and qualification)
Start Date: ASAP
Position Type: Permanent
Requirements:
Matric required
1-3 years of Bookkeeping experience
Strong administrative background
Bookkeeping qualification advantageous
Deadline driven
Team player
Good communication skills ( written and verbal)
Responsibility:Duties:
Performing bookkeeping duties such as recording, posting and processing of day-to-day financial transactions and performing related reconciliations.
Assist in preparing invoices, credit notes and deal with suppliers/clients
Capturing of cashbooks
Assist with month-end closing procedures
General admin tasks relating to the business entity
Please apply online.
FROGG RecruitmentConsultant Name: Quinton Wright
6h
1
Cape Town - Milnerton:
An established manufacturer of steel pumps is seeking to appoint an Administrative Assistant at their Milnerton branch.Candidates who reside in close proximity to the Milnerton area will be considered for this position.
Key Responsibilities:
Telephone and Reception duties: Screening of calls, accurate message-taking skills, handling of general enquiries
Assist walk-in customers with a welcoming attitude
Maintain an accurate filing system
General administrative duties
Assist Head Office with invoicing / payment systems
Assist clients with invoicing / payment systems
Promote the company’s culture and brand
Criteria:
Matric
Proficiency in English and Afrikaans (read, speak and write)
A high level of computer literacy, SAP training will be given on site
Numerical proficiency
Have an energetic personality
Excellent communication skills at all levels
Excellent client liaison skills
Mentally resilient and adept at handling stress
Adaptable and receptive to learning
Must be prepared to travel to Head Office in Johannesburg at least once per annum
Must be well groomed and presentable
Candidates who reside in the Milnerton area will be considered for this position
SECTOR: Admin / Secretarial
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004700/CL&source=gumtree
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1
Credit Control Assistant
Evaluating new credit requests and conducting client credit cheatsManaging and collecting debs from company debtorsSetting up the turns of credit for new clients Negotiating payment plansMaintain records for invoices, credit applications or loan contracts to tract payment Managing the collection of all payments an debts Responding to client inquiries
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDA4MjQ5MzQ/c291cmNlPWd1bXRyZWU=&jid=1423318&xid=940824934
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6h
3
Kindly read the ad in detail until the end, before submitting your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet our targets, to offer annual increases and performance bonuses annually.
We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a QS / Tender Administrator to work on Tenders specific to Electronic and Security Systems. We operate in the middle to high-end of this specific market segment and are well established within the industry. We mainly operate within the Construction Industry with JBCC contracts.
Minimum of 3-5 years relevant experience in the Electronic and Security industry or similar Construction Industry is a definite pre-requisite. Knowledge of Security, Alarm, Access Control and CCTV will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
• Experience in project administration essential and knowledge of tender
processes including tender briefings and submissions is required
• Understanding of project management processes, adhering to policy and
company values
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy and knowledge of JBCC
Contracts.
• Strong planning and organising skills
• Strong interpersonal skills
• Intermediate MS Office proficiency (Word, PowerPoint, Excel)
• Self-managed and self-motivated
• Own vehicle and valid driver’s license
Responsibility:Roles and Responsibilities:
• Create and compile quotation and tender documents
• Assist with compiling presentations and proposals
• Source tenders
• Follow up telephonically with consultants on the progress of all on-going
projects
• Update report on all proposals and tenders awarded or lost
• Provide administrative support to the Management Team with regards to
quotes and tenders and progress claims
• Attend project initiation meetings and tender briefings; and compile
project plans when required
• Liaise with customers with regards to contractual matters
• Communicate and build relationships with suppliers and vendors
• Negotiate, source and procure stock items for quotes and tenders
• Collect and compile statistical data
• Ensure and maintain accurate filing system
• General admin
Skill Set:
• Strong admin skills
• 3 years’ experience in an administrative role
• 3 years’ experience in a tender administration role
• 2 years’ buying and sourcing experience
• Experience in security/technology/IT tender & buying would be an
advantage
• Excellent attendance record
• Stable employment history with contactable references
• Tertiary Qualification relevant to the position is preferred.
• Administrative qualification advantageous
• Excellent Excel & PowerPoint skills
• Own reliable transport
In return for your commitment and dedication we offer:
• 13th cheque based on performance
• Company Cell Phone
• Company Petrol Card for Business Travel
• Company Pension & disability benefits, after three years
• Market related Salary Dependent on experience & Qualification
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please Note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TenderAdmin
6h
1
Admin Clerk position available to start immediately
SKILLS:
Communication skills (verbal + writing)Interpersonal skillsTime management
Qalifications Essential:
A Grade 12 Certificate/MatricStrong administration skills (2-3 years experience in administrator)Assist with planningProcessing of invoicesStock allocation experience a must Must show attention to detail and be highly organizedData capturingStrong Excel, Word and EmailMust have stock allocation knowledgeClear criminal recordMust live in the Western Cape (Cape Town)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MDQ0ODA0ODM/c291cmNlPWd1bXRyZWU=&jid=1490663&xid=704480483
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DC Meat is seeking an Office Assistant for butchery in Vredenburg
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to janine@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offb1Consultant Name: Chantel Brown
6h
1
DC Meat is seeking an Office Assistant for butchery in Springbok.
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to chantel@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offp1Consultant Name: Chantel Brown
6h
1
Our client is an established contract Manufacturer based in Cape Town whose customers are Retail Chains and Brand Owners for whom they develop, manufacture new and innovative beauty ranges and existing ranges such as Skincare, Haircare and Bodycare.
Due to a growing demand an exciting opportunity exists to expand the Innovation Team with additional Product Managers.
Liaise with and manage the relationship with Retail Chains and Brand Owner's on:-
The presentation of proposed trends and opportunities in the beauty product spaceThe development of new beauty products and lines for Retail Chains and Brand OwnersThe supply and service of beauty products manufactured on behalf of retail chains and brand owners
Head up the internal process of developing new beauty products and ranges:-
Briefing the in-house R&D Lab to create new product formulationsBriefing packaging suppliers to obtain suitable new product packaging and labelling in accordance with the Retail Chain or Brand Owners artwork and requirementsProviding ongoing liaison on the status of product development, problem solving, practical issues to the satisfaction of the Retail Chain or Brand OwnerAdministering the process of development ensuring that all records are maintained for internal and external requirements and that the development remains on budget and on time
To be successful, the incumbent would need to balance three critical areas:
Strong Relationships and excellent communication with Retails and Brand Owners which can be demanding and time consumingExcellent management of the project timeline with both internal and external parties, providing great admin, a strong practical problem solving capability whilst comfortably managing their own pressure and stressSound business sense with strong numeracy and the ability to read and understand P&L's
In turn, my client promises : A flat interactive structure where your job and contribution are pivotal and valued; the opportunity to pursue a dynamic and exciting career with great prospects; flexibility in work arrangements and approach.
You will need an appropriate Degree or Diploma in Business or Marketing or even a financial/technical area coupled with a strong drive, ambition and work ethic.
A track record of success, even in an internship, will assist in demonstrating your capability and any experience or interest and understanding of the Health & Beauty Industry will be an added benefit.
Come and work with Blue Chip Clients and develop Health & Beauty Products today. Please forward detailed CV to placement.cpt@swifthr.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzMzkyMDE4P3NvdXJjZT1ndW10cmVl&jid=1057556&xid=1233392018
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Responsibilities
Purchase order placement and incoming goods receipt recordingInteracting with suppliers regarding scheduled deliveries and purchase price validationInteracting with logistics companies in respect of import clearing and handlingIncoming and outgoing freight calculation and brokerageAccounts receivable management, dunning process and cross validation with accounting systemRecording of incoming and outgoing payments in the accounting systemMaintenance credit insurance in the various system platformsCustomer data maintenance in the various system platformsEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule in coordination with logistics and customersDay-to-day bookkeeping of the company’s ledger accountsCash flow administration & forecastingDocument filing and administrative tasks in the internal sales officeAssist the Managing Director were necessary
Qualifications
Tertiary Education such as Accounting or Financial Management Diploma or CertificateMinimum of 3 years post qualification experience in an admin or accounting positionProficient with Accounting and Online Banking SystemsKnowledge and Experience with Microsoft Dynamics is an advantageBeing able to ensure accuracy and effectiveness in all tasksHighly proficient with desktop applications such as MS Office Tools as well as internet applicationsWell-organised and highly attentive to detailExcellent written and verbal communication skills requiredExcellent English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident, team player and clear communicator – via e-mail, phone and face-to-face
Benefits
Competitive compensationAttractive vacation, sickness and holiday arrangementsCareer path opportunities for top performers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0NjE1OTQ2P3NvdXJjZT1ndW10cmVl&jid=881131&xid=1324615946
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1
Mango5 is looking for a well-versed individual with outstanding customer service to clients and customers alike. Must have a stellar attitude and display professional behavior. Adequately complete administrative assignments to join our exciting international campaign. Are you looking for stability, growth, and a fantastic work environment?
Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services.
At Mango5, we offer you the opportunity for immense growth and development. Our Mango5 family drives their success; we create a solid work ethic with our hard work and dedication. Our willingness to excel makes for an excellent working environment.
Duties and Responsibilities
• Managing and coordinating the transportation of staff
• Updating the transport provider of any changes to the staff roster
• Ensuring the client is aware of any transport delays
• Assisting with compiling new employee lists to be sent to transport provider
• Experience in managing transport routes to ensure efficiency in costs essential
• Manage and arrange emergency transportation for sick employees
• Manage transport escalations and complaints
• Receive candidates and clients at reception
• Loading of new hires on the client fingerprint system
• Arrange refreshments for meetings and clients
• Manage and coordinate the cleaning staff
• Administrative duties will include handling calls, calendar management, filing, detailing messages, ordering inventory, and general office management tasks.
• Quotations for Directors
• Bookings reservations, traveling, etc
• Personal errands
• Keeping track of deadlines
• Stock Control
• Managing the restocking of vending machines
• Managing the overall building and facilities and ensuring everything is in good working order.
Experience and Qualification
• Must have Matric/Grade 12
• Clear criminal record
• Exceptional communication skills
• Staff transportation management essential
• Computer literate - familiar with Microsoft Office
• 2-year Office Management / Office Administrator
Key Skills
Punctuality
Excellent interpersonal skills
Excellent verbal and written communication skills
Have high-performance culture and ethics
Strong problem solving
Flexible, self-motivated, and proactive
Trustworthy with high standards or personal integrity
Remuneration
R14.000 Basic
RXXX Shift Allowance
3 Month Probation
Medical Insurance and YouAssist (access to emergency response, trauma, and home assist)
Professional Development: Internal LMS with access to over 70 online courses
Working Hours:
Monday to Friday, 13:00pm/15:00Pm/16:00PM to 22:00pm/12:00am/01:00m (depending on Daylight Savings)
Transport will be provided for shifts ending at 7 pm (from work to home only)
USA Public Holidays applicable
Please note that only shortlisted...Job Reference #: 201126
6h
1
We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
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6h
1
TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
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7h
1
We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable an optimal working environment.
DUTIES
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.
Handle Medical Aid admin and leave reports.
Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricHR degree/diploma (a preference)MS Office – strong Excel
SLILLS AND EXPERIENCE:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centers.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
COMPETENCIES
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organizing and time management.Quality focus and excellence orientation.
Salary: Industry related
https://www.ditto.jobs/job/gumtree/518488143?source=gumtree
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7h
1
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment.
• Leading and managing a team of Call Centre Agents to achieve client SLA requirements• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Be accountable for the performance of each agent reaching their daily targets and ensuring that professional relationships exist with customers• Ensuring that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Motivating team to achieve daily targets• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Guiding, coaching, training and equipping agents with all competencies to reach meet performance and customer service objectives• Coordinate training on new or revised information relating to services, products or processes of projects• Ensuring all customer questions and complaints are resolved in a timely manner• Brainstorming with the team around issues or challenges that may hinder optimum performance and give recommendations to improve sales• Handle employee related issues. Monitoring attendance, punctuality and leave • Report on statistics, data, ratios, attrition and terminations• Suggest areas of improvement for systems, policies and processes used and propose solutions• Manage quality assurance• Assist with recruitment, HR admin, personal development and other areas that contribute to maintaining processes and the growth of the campaign
Requirements • Matric• 1-2 years contact Centre Team Leader experience
Competencies
• Strong ability to motivate and guide a team
• Strong ability to empathise with customer• Strong problem-solving skills• Consistently mentor and inspire others• Customer focused mindset• Understanding, interpreting, and manipulating data for reporting• Ability to resolve escalated customer issues
Please send CV to leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/3374524109?source=gumtree
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7h
1
Our international Travel client is looking for a “Jack of all trades” within the Travel consultancy position. The successful individual will be tasked with assisting in operational duties and communication with clients on travel information.
Job description:
Understanding and operating company quoting systems and other travel-related programsHave good product knowledge and sound geographical knowledge of Southern and East AfricaTime management: ability to prioritize, plan and meet deadlinesEffective communication – internally as well as externallyBe professional and offer high service levels at all timesAbility to handle pressure and volume – multitaskingEmergency phone dutyDo various quotations for agentsObtain and where possible negotiate ratesEnsure these rates are sent to be loaded in the operating systemUse preferred suppliersEnsure get to visit the preferred suppliers and get to know the productsPut in place and manage provisional bookingsRun all aspects of tours within budgetProduce guide manuals and ensure a smooth operation of the tourEnsure agent’s information and tour information correspondAssist with the handling of complaints by gathering feedback from suppliers, guides, etc.Assist with management and training of junior consultantsBe on constant look out for new venues and activities – advise team & rest of officeTake responsibility for all aspects of tours being runDoing necessary admin in order for the Accounts department to do their part on your toursMeet given targetsAny other reasonable work-related assignments being given to you by you direct, or another managerCreate invoices for agents and keep track of payment of the tourProofreading marketing materials sent by the agent for promotion of the tourDouble check guides booked for the tourRequest sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDM5NTE0Nzc/c291cmNlPWd1bXRyZWU=&jid=1303214&xid=903951477
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7h
1
Admin Assistant Paarden Eiland Cape Town
Our client in Paarden Eiland Cape Town is looking for an Admin Assistant with 3 years plus experience in administration, quotes, invoicing, and PowerPoint presentations. You need to be an Admin Assistant to one of the company’s Lead Interior Designers. PowerPoint (Creative) experience and any bookkeeping financial software like for example Pastel, Xero, QuickBooks or any other experience is essential for invoicing.
Salary NEGOTIABLE depends on the experience
Min Requirement
Matric
Experience in Administration, Quotes and communication
Experience from Construction or Interior design industry an added bonus
Experienced in Accounting/Bookkeeping Software like pastel, quickbooks or Xero to name a few
Experienced in Excel and Microsoft office
Must have Power point and CANVA experience
Creating Powerpoint presentations
Strong Office Coordinating experience
Experience with social media – an added advantage
An interest of being creative
Customer focused
Responsibilities
All General Administrative duties
Generating Quotes, Processing sales Orders and Order Follow Up’s
Reporting on orders
Communicating with clients on follow ups and progress
Creating of Visual Presentations (PowerPoint/Canva mostly)
Specification Documents
Visit clients and do notes (act as Personal Assistant)
Compiling reports on discussions and meetings
A good grasp of social media advantageous (not necessary)
Deadline driven
Apply online
FROGG RecruitmentConsultant Name: Ryno Enslin
7h
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