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Location: In between Cape Town
and the lodge site in the Cederberg region at 2.5h from Cape Town
Are you a hospitality student
with a love for Cape Town, a taste for adventure, and a passion for
eco-friendly hospitality?
Join us in Cape Town for an
extraordinary journey as we develop Yamu, a Lifestyle Resort in the heart of
the pristine Cederberg region at 2.5h from Cape Town. We are seeking
enthusiastic interns who are eager to be part of a groundbreaking project in
one of the most breathtaking settings imaginable.
About Us:
Yamu is embarking on an exciting mission to create
a sustainable and eco-friendly haven in the untamed wilderness of the
Cederberg region.Our vision is to develop a lodge that harmonizes
with nature, preserving the environment while providing guests with an
exceptional and adventurous experience.
What You'll Experience:
Be part of the lodge's conceptualization and development
till its grand opening.Work alongside a diverse team of experts in Cape
Town and the lodge site by learning of sustainable architecture and
eco-tourism with all its attractions (beach club and recreational water resources,
retreat, and restaurant) Gain hands-on experience in the operation of an
eco-tented lodge.Contribute to the creation of a truly unique and
sustainable hospitality destination.
Qualifications:
Enrolled in a hospitality or hotel management
programme at a recognized university.A love for nature, mountain, water, and pristine
flora and fauna, along with a strong sense of adventure and ability to
thrive in a dynamic environment. Interest in learning about the prime tourist destinations
of Cape Town and the Cederberg.Passion for sustainability and a desire to learn
about eco-friendly construction and operations.Excellent problem-solving and teamwork skills.
How to Apply:
If you're ready to embark on a
once-in-a-lifetime adventure and gain invaluable experience in creating an
eco-tented lodge from scratch, please send your resume and a cover letter
expressing your enthusiasm for this unique opportunity to Mechthild Schunke (finance@yamu.co.za). Please include "Yamu
Internship Application" in the subject line.
3d
Sea Point & Three Anchor Bay
Results for hotel jobs in Jobs in Western Cape
1
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Founded in 1988, our mission at Dream Hotels & Resorts is to deliver dynamic and exceptional hospitality solutions in Africa that connect local and global travelers to our communities in a sustainable and relevant manner. With a growing portfolio of 22 properties, including exclusive membership and ownership opportunities, we have adopted a more purposeful approach to the guest experience, leading with greater compassion and intent and creating a healthy balance between our actions, our communities, and the environment. Here at Dream Hotels & Resorts, we actively reimagine a brighter future together. As we continue to expand extraordinary travel experiences, we will continue to challenge ourselves to lead with purpose, ensuring that we act with accountability and local impact Job OverviewWe are currently seeking a dynamic and experienced Hotel & Resort General Manager to lead one of our flagship properties, Avalon Springs. Avalon Springs Resort is renowned for its top-notch hospitality and natural hot springs, nestled between the picturesque mountain ranges of Montagu.The resort offers large wooden mountain chalets, well-appointed self-catering apartments, and luxurious hotel rooms.As the Hotel & Resort Custodian (General Manager), you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement.You will play a pivotal role in shaping the guest experience, maintaining the propertys reputation, and driving the achievement of business goals.Dream Hotels & Resorts is an equal opportunity employer and values diversity in the workplace. KEY PERFORMANCE AREAS:Sales & MarketingCollaborate with the sales and marketing team to drive revenue and occupancyDevelop and implement effective sales strategies to attract new business.Cultivate relationships with key clients, partners, and industry stakeholders.Identify ideal clientele and develop strategies to build relationships.Provide accurate reporting for sales and marketing plans.Human Resources Collaborate with the Head office People Team with recruitment, training, and develop a high-performing team.Foster a positive and inclusive work environment. Develop and maintain a good working relationship with all employees.Conduct regular communication meetings, employee appraisals, and training Quality assurance Ensure compliance with brand standards, industry regulations, and legal requirements.Conduct regular inspections to maintain the highest levels of cleanliness and maintenance.Compliance and Licensing: Ensure compliance with relevant government and local authority legislation. Responsible for the validity of licenseCommunity Management Build and maintain positive relationships with the local community.Represent the hotel and resort at community events and industry associations Operational LeadershipProvide strategic direction and leadership to all hotel and resort departments.Oversee
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11h
3
*Only South
African Residents will be considered*
Join this
award-winning hospitality service provider that is based in Three Anchor Bay
within the role of Houseman by keeping up and maintaining all external
appearances.
Minimum
Requirements:
3- 5 years’ Houseman experience within a
4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel
Grade Experience) Must have experience in interacting with
International/National Guests Must have knowledge of cleaning
chemicals, equipment, and techniques Must have relevant inventory management
experience Must be a champion in driving strong
communication and collaboration initiatives Strong attention to detail and time
management skills Naturally empathetic with a strong work
ethic Must have a hands-on-approach with a
can-do work style and be in good physical health to perform cleaning tasks
Computer literate | MS Office and Semper
Property Management System (Advantageous) Excellent command of English, multilingual proficiency
beneficialOwn reliable transport/transport
arrangements (Own transport and valid drivers’ licence will be
advantageous) Flexibility to work Weekends, Public Holidays, as per
shift requirements Working Hours | 9 Hour Shifts (inclusive
of 1 hour lunch)
Key Responsibilities:
Support the smooth running of the
housekeeping department Perform all external cleaning duties and janitorial
duties Perform concierge duties to serve Guests Ensure that all external public areas are
clean and presentable Maintain, restock, and replenish relevant
supplies Ensure adherence and compliance to all due
diligence requirements Collaborate with other team members to
ensure efficient operation Provide excellent customer service to
guests, addressing any concerns and requests promptly and professionally Work towards achieving best service
levels presented to Guests Manage all daily/weekly & monthly
reporting processes Demonstrate strong team support and
collaboration among co-workers
In return this opportunity will offer 24 hours
shifts per month (R30.00 p/hr | avg. R5 760 p/month based
on 24 shifts) within a professional and
award-winning hospitality service provider environment.
3d
10
Location: In between Cape Town
and the lodge site in the Cederberg region at 2.5h from Cape Town
Are you a hospitality student
with a love for Cape Town, a taste for adventure, and a passion for
eco-friendly hospitality?
Join us in Cape Town for an
extraordinary journey as we develop Yamu, a Lifestyle Resort in the heart of
the pristine Cederberg region at 2.5h from Cape Town. We are seeking
enthusiastic interns who are eager to be part of a groundbreaking project in
one of the most breathtaking settings imaginable.
About Us:
Yamu is embarking on an exciting mission to create
a sustainable and eco-friendly haven in the untamed wilderness of the
Cederberg region.Our vision is to develop a lodge that harmonizes
with nature, preserving the environment while providing guests with an
exceptional and adventurous experience.
What You'll Experience:
Be part of the lodge's conceptualization and development
till its grand opening.Work alongside a diverse team of experts in Cape
Town and the lodge site by learning of sustainable architecture and
eco-tourism with all its attractions (beach club and recreational water resources,
retreat, and restaurant) Gain hands-on experience in the operation of an
eco-tented lodge.Contribute to the creation of a truly unique and
sustainable hospitality destination.
Qualifications:
Enrolled in a hospitality or hotel management
programme at a recognized university.A love for nature, mountain, water, and pristine
flora and fauna, along with a strong sense of adventure and ability to
thrive in a dynamic environment. Interest in learning about the prime tourist destinations
of Cape Town and the Cederberg.Passion for sustainability and a desire to learn
about eco-friendly construction and operations.Excellent problem-solving and teamwork skills.
How to Apply:
If you're ready to embark on a
once-in-a-lifetime adventure and gain invaluable experience in creating an
eco-tented lodge from scratch, please send your resume and a cover letter
expressing your enthusiasm for this unique opportunity to Mechthild Schunke (finance@yamu.co.za). Please include "Yamu
Internship Application" in the subject line.
3d
1
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We are looking for a hardworking, reliable, and honest female cleaner to join our team at the lodge.
Requirements needed:
Ø Must
be fluent in English and Afrikaans
Ø Must
be hardworking and trustworthy and willing to go the extra mile.
Ø Must
be able to iron and carry out
instructions from management
Ø Must
live close to Plattekloof / in Northern Suburbs and a South African citizen
Duties
include:
Ø Ironing
/ washing
Ø Cleaning
in and around the lodge - cleaning of guests room and bathroom rooms, public areas, and kitchen.
Ø General jobs & Spring cleaning.
Training will be made available.
Working
hours
Monday to Friday 09:00am – 4:30pm including 1-hour lunch
Saturday 09:00am- until the work has been completed
Sundays off including other specific days off - willing to work Sundays IF needed.
Candidate must be able to work overtime if needed.
Salary to be discussed during the interview.
If you meet our essential criteria and are looking for
a role in our productive team, please submit your CV including a recent photo to info@platteklooflodge.com.
3d
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Requirements
Hospitality and luxury brand experience essentialSelf-motivated and organised individualAble to work on Multiple brandsWillingness to work for a dynamic and growing luxury brand of restaurants and hotels within cape townIndividual who want to grow with a team and continuously improve personal skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIyMDQ3NDI/c291cmNlPWd1bXRyZWU=&jid=1475915&xid=422204742
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An exciting opportunity is available for an experienced, hard-working all-rounder to join the kitchen brigade of this trending hotel.
Requirements:
Must be a SA CitizenA culinary diplomaPrevious experience in a similar position within a trendy, high-end restaurant and/or 4/5* hotelHave both hot and cold kitchen experienceCreative with exceptional culinary skillsBe able to work independentlyHave a calm work approachReliable and trustworthyHave a clean work record with contactable referencesWilling to work shifts
Remuneration: R12 000.00 cost to company (depending on experience)
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A great opportunity presents itself to join this prestigious hospitality estate situated on the outskirts of Stellenbosch.
Requirements:
Min 2 years previous experience in the same or similar position within a 4 / 5 * hotel or upmarket establishmentRelevant pastry & A la Carte experience in an upmarket restaurant or hotelPreparing, cooking, and presenting dishes within your specialtyManaging and training any Demi-Chef de Parties or Commis working with youHelping the Sous Chef and Head Chef to develop new dishes and menusEnsuring you and your team have high standards of food hygiene and follow the rules of health & safetyMonitoring portion and waste control to maintain the profit marginsDisciplined, self-motivated, and able to work independently as well as leadWork in a pressurized environmentAbility to multitaskMust be able to work shiftsOwn reliable transport
Please forward your cv in MS Word format and include a recent profile photo with contactable references.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjgxMTMwMjQ/c291cmNlPWd1bXRyZWU=&jid=1244244&xid=768113024
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
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JOB SUMMARY
This position requires a technically focused, task orientated person who can work at high pace in a deliberate predictable manner with great attention to detail, who is highly creative with a passion for food; to assist with the day-to-day running of the pastry kitchen.
ORGANISATIONAL POSITIONING
Department: KitchenReporting to: Pastry Sous ChefLocation: At a 5 Star Hotel in Camps Bay, Cape Town
MINIMUM EXPERIENCE AND QUALIFICATIONS
Diploma in PatisserieMust have at least 1 years’ experience in a 5-Star Hotel or Fine Dining EstablishmentGood knife skillsNeat with high regard for personal hygiene and presentationSolid English verbal communication skillsUnderstanding and application of basic math calculationsAble to work flexible hours, weekends and holidays with a long cycle of consecutive workdays
KEY PERFORMANCE OBJECTIVES
To manage section and section staff ensuring that:Section stock levels are correct and where required requisitioned in accordance with SOPMise en place requirements are planned, actioned and handed over in accordance with SOPAll food prepared is done in accordance with recipes an RCH and LHW time standardsSection is set up and managed to maximise productivity and in accordance with Health and Safety and Statutory Hygiene practices and company guidelinesSection’s WIF Stock is cleaned, organised, labelled and rotated in accordance with SOPTo communicate any challenges re. equipment, food and staff to the chef on duty as soon as it becomes knownTo train staff on an ongoing basis to ensure they are always up to standard with current menu recipes and standardsAdvise kitchen management of order requirements for section stock in accordance with business levels ensuring sufficient stock and no wastageEnsure that fridge temperatures are monitored and reported daily
NOTE: Please confirm your vaccination status when applying.
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Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
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Lifestyle Manager – Japanese Speaking
Location: Cape Town, WC, South Africa (Hybrid / remote option)
Located in safe and secure offices situated in the Foreshore, with off-street parking. Our client is a global travel and lifestyle concierge company, a market leader in the tourism industry, and they wish to employ an Japanese-speaking Lifestyle Manager.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookings.Have an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level.1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centerExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same time.The ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focus.Strong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a high level and proficient with all Microsoft Office programmes (Excel, Word, PowerPoint)Possess good communication and interpersonal skillsHaving knowledge and experience in working in the travel sector such as firsthand experience booking flights, hotels and making other travel reservations and have confidence in issuing tickets, making changes and amendments is a plusExperience with GSDC systems would be advantageoushttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkxNzc1MDYyP3NvdXJjZT1ndW10cmVl&jid=1481592&xid=3391775062
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Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
3-5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDMzNjkyNz9zb3VyY2U9Z3VtdHJlZQ==&jid=1517929&xid=50336927
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About the Role
Our client is looking for passionate, motivated and resourceful individuals to join their Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our Scandinavian based members, including luxury journeys on behalf of high-net-worth members, complex flight inclusive itineraries covering several destinations within Scandinavia and world-wide.
Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of the company for travel and other jobs throughout the business.
The role will require some evening and weekend shifts.
Are you…..
A travel consultant who loves working in the travel industry?The person your friends always turn to for suggestions on their holiday destinations?Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?Someone who thrives in a fast-paced and fun working environment?
REQUIREMENTS
We are looking for:
Energetic and motivated team players who enjoy the challenge of meeting and beating targetsPeople who are passionate about delivering high quality personalised customer support and have excellent research skillsPeople who can use their initiative and creativity to best meet the needs of our membersProven track record in Scandinavia leisure sales as well as worldwide itinerariesPrevious experience working with view data is preferable but not essentialExperience in a retail environment or Tour operator essentialPrevious experience working with Amadeus is preferable but not essentialFluency (both written and spoken) in Swedish and English. Norwegian and Danish is a big plus.
Benefits
Too many to mention!!
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Responsibilities
Acting as the first point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all administrative dutiesConclude on all aspects of the post confirmation of the bookingEnquiry warming (to be handed over to Senior Consultant)Sales Quotes as first point of contact to support Senior Sales ConsultantWork directly with Sales Managers to resolve client travel issuesCustomer service-related responsibilities from client and perform other office duties as assignedWork with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolvedWork with our rates team to resolve rates-related tasks and communicate with consultantsLog all required tickets relating to rates and productTimeous turnaround time (Sales Consultant request to be actioned within 24hrs)Ensure Concierge dashboard is updated and reporting done with sales managers
Requirements
Our ideal German Concierge Specialist will possess:
A National Senior Certificate/Matric1 year of experience in a Concierge or Sales Administrative Assistant roleThe successful candidate must be based in Cape Town.Fluent in speaking and writing in the German language.Great communication skillsWillingness and drive to learnExcellent problem-solving skills and the ability to think creatively and strategically.Ability to work in a fast-paced, deadline-driven environment
Not essential but advantageous:
Degree/Diploma in TourismExcellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTY4ODY0MTU4P3NvdXJjZT1ndW10cmVl&jid=1507625&xid=1568864158
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
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We are looking for a Senior Manager for a company who own a collection of luxury restaurants and hotels along the Atlantic Seaboard.
You need to have:
~ minimum of 2 years’ experience at a luxury brand restaurant (5 Star preferable)
~ able to work a 6 day week
~ able to handle pressure and stress associated with this industry
~ reliable, honest, passionate about the business, loyal, energetic
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We have an exciting new opportunity to join our dynamic Team as a Revenue/Yield Manager, for two reserves, small Hotel, Guest House and various luxury Accommodation. This role will be responsible for planning, organising and optimising all activities of revenue management for the business, driving profitability and optimising all revenue streams. We are looking for a commercial, analytic professional who can join this fantastic business to help drive our future growth plans, utilising data to drive our commercial strategy.
Role Responsibility
This role will involve analysing booking patterns and market trends whilst monitoring competitor performance to enable effective yield management and forecasting of revenue performance. Liaising with the operations, individual and group reservations, sales and marketing departments you will update on bookings and drive occupancy through management of the business, maximizing average rates. You will be responsible for accurate forecasting, trend analysis and sales strategies so that product availability and prices are maximized at all times. We are heading into an exciting time with the business and this role is key to optimising occupancy and profits. Therefore, we require a motivated, commercially focussed individual who can support this business growth.
The Ideal Candidate
• We are looking for someone with experience in a similar role, focussed on yield or revenue management
• Experience of leading a team
• Analytical and commercial in their approach
• Intermediate excel skills, using formulas and extracting data.
• Attention to detail, ability to translate data into understandable & actionable information
Responsibility:Activities will include:-
• Supporting and monitoring the individual and groups reservations departments and managing the team of reservation agents using SOP and individual sales targets
• Optimising the management of the PMS, CRM and other sales channels to contribute to the development and maintenance of Revenue Management Systems
• Utilise rate comparison reports to identify and react to pricing opportunities within the business
• Competitor pricing and seasonal rate positioning
• Consulting third party intermediaries to gain maximum exposure & revenue
• Set and update rate strategy per market segment on 12 months rolling basis
• Responsible for the launch of head office lead revenue management projects
• Facilitate and lead daily revenue, weekly yield and monthly revenue meetings with measurable outputs
• Responsible for attending weekly meetings and leading group quotations
• In charge of producing month end reports with strong emphasis on past, current and future performance analysis as well as action planning
• Supporting the sales team with promotional information to drive sales
Salary: RMarket Related
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
4d
1
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We are looking for a qualified and experienced Chief Financial Officer to monitor all financial data and prepare accurate financial statements for our group of companies.
Responsibilities will include budgeting, forecasting, cashflow management, managing tax payments and performing internal audits. You will act as a consultant to the owner and senior management team, conducting cost and revenues analyses. To be qualified for this role, you should have a degree in Accounting and Hotel related accounts work experience.
Requirements and skills
• Proven work experience as a Group Financial Accountant and Management or similar role
• Advanced knowledge of MS Excel and accounting software, eg Pastel
• In-depth understanding of business bookkeeping procedures
• Solid knowledge of accounting regulations
• Excellent math skills with an attention to detail
• Time-management abilities
• Confidentiality
• Accounting Degree, Finance or relevant field
• Additional certification (e.g. CPA) is a plus
Responsibility:• Gathering and monitoring financial data
• Preparing daily, weekly, monthly, quarterly and annual statements (balance sheets and income statements)
• Monitoring and analysing of Monthly Management Accounts
• Forecasting costs, revenues for cashflow projections
Ultimately, you will ensure all our accounting transactions comply with the law and support our company’s investments.
Responsibilities
• Gather and monitor financial data (e.g. sales revenues and liabilities)
• Prepare daily, weekly, monthly, quarterly and annual statements (balance sheets and income statements)
• Forecast costs and revenues
• Manage tax payments
• Organize internal audits
• Prepare budgets (for the entire company and by department)
• Monitor and report on accounting discrepancies
• Conduct detailed risk analyses to assess potential investments
• Produce and analyse monthly management accounts
• Analyse financial trends
• Perform month-end and year-end close processes
Salary: RMarket Related
4d
1
SavedSave
A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
4d
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