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1
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Our Client, a National Fleet Services/ tracking/Fuel Management Company based in Cape Town seeks a Key Accounts Consultant
Requirements
• Minimum of 3 years’ experience in customer care /
Technical product
• Organised with a strict attention to detail.
• Good command of English Language, Afrikaans would be
an advantage
• Clean Drivers License
• Excellent computer skills
• Be willing to stay away from home for 2 nights per month.
Responsibility:The successful candidate will be required to perform / manage the following:
• Provide after sales support to all allocated Key Accounts
customers
• Provide product software and general product support to
all allocated Key accounts customers
• Compiling and forwarding all quotations, proposals /
information packs required by any Key Accounts
customers
• Attend monthly liaison meetings with all allocated key
Accounts.
• Use the companies CRM system and keep it up to date.
• Attending customer liaison meetings as required including
ensuring all action items are dealt with to the satisfaction
of both the company and the customer
• Understanding customer’s needs and providing them with
helpful solutions
• Working closely with the applicable (CRC) Key Account
Specialist in managing and servicing customers
• Working with Telesales department as required ensuring
the CRM database is always up
• Promote relationships with the company’s customers that
reflect trust and credibility
Salary: Market Related
Please email CV to shona@rmsstaffing.co.za.
Please note that applications will only be taken via email and only short-listed candidates will be contacted.
Job Reference #: Key Account ConsultantConsultant Name: Shona Kelland
2d
1
Full maintenance Rental
Kempton Park
National Logistics company in Kempton Park is seeking to employ an FMR Sales Consultant to join their ever growing team.
Key performance areas
Retain and grow existing business
Upsell and cross-sell all services
Achieve Sales Targets.
Structured weekly call planner and reporting detailing progress with new business development.
Use of in-house CRM for logging activity and client information
Research and pursue new business opportunities.
Attend industry forums and expos to position the brand and secure leads
Conduct market research and formulate sales plans
Prompt response to all customer enquiries.
Assist in resolving day-to-day customer queries.
Positively contribute to customer administration systems.
Ensure adherence to internal sales processes
Ensure compliance with all guidelines, laws and regulations related to vehicle rentals.
Adhere to all Company policies, procedures and business ethics codes.
Quoting on existing and New business.
Physically Visit existing clients on a monthly basis. Frequency approved by management
Submit Sales Reports.
This is a senior role at a market leader
Basic requirements
Grade 12
Valid Driver license
Relevant Tertiary studies will be an added benefit
A clear Credit and Criminal Profile
In return the company offers a competitive package with benefits
Email cv to marlene@servicesolutions.co.za
Attend all sales meetings.
Maintain good working relationship with clients and staff.
Monitor competitor activity.
Must be a Team Player.
Nature of position
Sales/Customer Service
Qualifications required
Matric
Sales/ Marketing or other relevant degree, diploma or certificate essential
Skills and experience required
5-8 years Full Maintenance Rental sales and account management experience (preferably in a fleet management industry)
Valid Code 8 driver’s license.
A high level of computer literacy, particularly in MS Excel.
Understanding of general business concepts.
A highly autonomous individual requiring limited managerial involvement.
Experience in all aspects of customer relationship management.
Strong understanding of customer and market dynamics and requirements.
A confident self-starter with the ability to nurture existing and new customer relationships.
Excellent verbal and written communication and interpersonal skills.
Must be able to speak and understand English and Afrikaans proficiently.
Professional in all aspects.
Negotiating skills.
Positive attitude.
Ability to work under pressure.
Consultant Name: Marlene Smith
2d
National Car Rental is seeking a Branch Manager for their JHB offices.Responsibilities To
oversee and manage the Branch, its staff compliment, Reservations and other assets, as well as maintain the Business standard operating procedures, and
performance to ensure the overall operational experience and customer service
to clients. Monitor and adhere to budgets set by management. Meet targets set
by management for the Branch and its team. Ensure good housekeeping and company
image. Drive team to exhaust every opportunity i.e. upsell, upgrade where
necessary. Maintain good relationships with Suppliers and other Key national
staff. Consistently communicate challenges to Management and request assistance
when necessary. Motivate and uplift the team and encourage teamwork Keep on top
of all aspects of day to day running as well as enforce company’s policies and
procedures in line with the country’s labour laws. Meet and exceed branch targets
and incentives when they are required. Manage and maximise utilisation of
fleet. Ensure that all invoicing is done correctly and timeously. Ensure all
queries are resolved as soon as possible to ensure that month end is a smooth
process. Ensure schedules are planned effectively and efficiently, oversee and
monitor this function daily. Plan and coordinate staff over weekends,
afterhours and public holidays. Grade 12 Senior CertificateValid drivers' license Fully Computer literateMust have at least 3+ years' as a branch manager Excellent customer service skillsExcellent planning skillsOrganisedMust have excellent communications skillsMust be very presentableOnly make contact should you qualify according to the above.
19d
1
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Control room operator tracking fleet vehicles
a car rental company based in boksburg is looking for experienced control room operators with prior experience in tracking fleet, you must be willing to work shifts
skills and experience:
tracking of vehicles locations by g p s tracking system
monitoring vehicle driver performance
answering calls, handling customer queries
send out road side assistance
identifying on road exceptions and taking immediate remedial action
co ordinating and responding to emergency situations
liaising with drivers, operations personnel and management
constantly focus and monitor the site activities via c c t v
strong understanding of maps and giving accurate directions
report the incident location and persons to the communication operators or directly to the supervisor
developing and presenting daily management reports
be vigilant to further safety and security threats during the ongoing incident
an intermediate knowledge of microsoft products is essential and tracking systems
planning & organisational skiils with experience of time management prioritising
a “can do” and flexible attitude
experience of time management prioritising
previous fleet tracking control room experience
excellent communication skills
+3 years experience is essential ( not negotiable)
registered with psira would be an advantage
willing to work shifts
please note this is not a control room position within the security sector
salary r10 000 to r12 000 + overtime per month depending on experience
salary not negotiable
kindly do not respond to the advert should you not meet the job requirements!!
mail a detailed updated c v through in word format to sakeenah.adam@yahoo com
0768935439
only shortlisted candidates will be contacted.
1mo
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