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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
1d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
1d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
1d
1
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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
1d
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The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Dealing with Guest queries and arranging assistance as needed.Prepare for arrival one day in advance; be on top of bookings made.Assist guests with information they need about services at the hotel & surrounds.Liaising all the necessary communications via telephone, email or verbal to all the applicable departments and ensuring that it is attended to timeously.Work hand in hand with the other Hotel departments.Maintain communication within the Hotel, other departments, as well as security with regards to guest’s movement,Ensuring the Front Office is staffed at all times to ensure Guests are attended to whilst browsing through the Curio Shop.Build relationships with all Guests and team members in Front Office.Ability to take initiative and make judgement calls re complaints (adequate gifting / room drops / vouchers).Constant monitoring of PMS and Guest profiling to ensure that the team is updating required information; nationalities, address, remarks, preferences, contact details, etc.Ensuring day-to-day Guest services such as admin, emails, wake-up calls etc; are all handled timeously and accuratelyTimeous execution of key responsibilities as set out by the Head of Department.Recite, understand, apply and live the Purpose and Value statement.
REQUIREMENTS & QUALIFICATIONS
Must have at least 2 years’ experience in a 5* Hotel environment.Must have at least 1 years experience in a Front Office environment.Demonstrate excellent written and verbal communication skills.Opera (Property Management System) knowledge at Operator Level; computer literacy.Ability to multitask with excellent time-management.Strong administrative experienceKnowledge of the Hermanus and surrounding areas activities, attractions and venues is essential, so living locally is a distinct advantageProven job reliability, diligence, dedication and attention to detail.Degree or Diploma in Hospitality will be an advantage.Must be flexible and willing to work shifts, weekends & public holidays.Knowledge of Hermanus & surrounding areas, attractions and other venues.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMyMTI0NTAxP3NvdXJjZT1ndW10cmVl&jid=1749154&xid=2732124501
1d
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RESERVATIONS RECEPTIONISTSelf-Catering CollectionThis successful 5* Self-Catering Collection is looking for the perfect candidate to head up their reservations office and be the front facing, warm welcome to their guests.Personality and Competencies· Enthusiastic, friendly and well-groomed individual with sober habits to work in De Waterkant Cape Town.· The person should be passionate about working with people.· Proactive decision making and judgement· Team orientated and maintain working relationships· Ability to pay attention to detail· Be able to multi-task, exercise time management and work under pressure· Excellent English and Afrikaans written and verbal communication skills.Duties· To be fully conversant with Nightsbridge, Hotelier and Online Booking Sites.· Update establishment information on Online Booking Sites· To deal with emails from guests on a daily basis.· Follow up on bookings made and payment of outstanding deposits.· Check-in and check-out of guests.· Supervise house-keeping.· Must be flexible in working weekends and holidaysQualifications and Experience· Matric or NQF level 4 certificate· At least 2 years experience in a Hotel or Guest House will be to your advantage.· Working knowledge of Nightsbridge, Hotelier and Online Booking Sites.PLEASE EMAIL YOUR CV AND SALARY EXPECTATIONS TO: cottagesdewaterkant@gmail.com
1d
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Hotel Receptionist Fixed Term ContractFixed Term ContractShift Work Contactable ReferencesSend cv to gm@hippotique.co.zaIf you have not heard from us by the 31.03.22 then your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MzY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186529&xid=1266_49369
2y
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*Guesthouse in Walmer is seeking a male Receptionist.
*Ages: 23-30 years.
*Must be residing in Walmer /close by areas.
*Must be well spoken, presentable and articulate.
*Proven experience in Hospitality/Customer service industry is essential.
*Must be willing and committed to work Morning & Evening Shifts, Weekends and Public Holidays.
*Must be familiar with Online Booking platforms, Computer literate.
*Own transport to and from work is essential.
*Should you not here from us within two weeks, please consider your application unsuccessful.
*Email: wolmaranswendy3@gmail.com
2d
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At Boutique Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed guests. We genuinely care about our staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.
We support personal and professional growth with internal development programs, traineeships, study loans, and professional coaching. Additionally, we offer comprehensive benefits, including medical aid, retirement and disability funding.
Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.
Reservationist:
As our Reservationist: Receptionist, you will respond to all enquiries and proposals efficiently and client-orientedly and offer service excellence.
Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking. You will produce all documentation for group accommodation and normal bookings.
You will supervise the house keeping Department when the Manager is not on shift.
Along with your Matric Certificate or relevant equivalent certificate, we require a Hospitality Diploma and at least 2 years’ experience in Reservations, and/or Front Office. Your strong administrative and data entry skills, ability to identify numerical errors, and excellent organisational and time-management abilities will set you apart from other candidates.
You are proficient in using night brigde ans sempa and MS Office.
To apply, please send applucation ans cv to gm@kiwiboutiquelodges.co.za
We are an equal opportunity employer
3d
Friendly and well
presented lady is needed for Boutique Hotel in East Rand. The role involves
controlling the small hotel, working closely with the owner and staff. The following
is essential: Must Be SA resident or must have valid work permit
Previous hospitality
experience
English well speaking
and writing with additional African languages
Professional and
friendly attitude
Perfect computer skills
Must Live in
If you have all the
above please E-mail your CV with your picture to
info@africaparadise.co.za
9d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
10d
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We are currently looking to recruit a Hotel Receptionist for our Client’s hotel Summertrand, Port Elizabeth.Our clients are offering a competitive hourly rate.If you think you have the necessary experience and would like to know more about the position, we would love to hear from you.Your role as a Hotel Receptionist will be:Greet all guests promptly in a courteous and friendly mannerOrganise customers check-in and check-outAllocate rooms and issue appropriate keysGood verbal, face to face and telephone communication skillsExcellent organisational skills.We have both day and night shiftsEmail application to: sarah@nexdirect.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177812&xid=1266_47135
2y
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Leading Durban Hotel are looking for a front office receptionist and a receptionist who can work shifts- 7am to 3pm and 3pm to 10.30pm. The successful applicant will greet guests, answer the phones, book in guests and assist with any queries or administration as required, and other duties related to their position. Preference will be given to applicants that have worked previously in the hospitality industry and on the software package Opera
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184082&xid=1266_48714
2y
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Purpose of the job: Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction. Key Results Areas include: Monitoring of access and overrides for staff and membersManaging of ReceptionistTraining of ReceptionistReception stock controlResolving member complaintsCommunication with members and staffCash managementAssisting with Club Administration when necessary covering for Club AdministratorExperience & Competencies: Intermediate PC skillsPrevious experience within a front desk/hotel reception or welcome desk position added advantageDisplay friendly and efficient qualities that reflect the Planet Fitness wayAdvanced levels of accuracyProven track record in managing staff, planning, organising, conflict handling and problem solvingAbility to motivate staff and lead by exampleHave excellent communication skills and be able to liaise at all levelsPossess high level energy levelsDisplay uncompromising levels of honesty and integrityMust be able to work shiftsReliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ2MDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125742&xid=1109_46085
2y
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A stunning rural 4* hotel, overlooking the Addo Elephant National Park, seeks customer service-orientated Front Office / Receptionist, to oversee this important area of the hotel. Please note that this is a live-in position based in Addo. This position requires a single, well-spoken individual to deal directly with international guests regarding any hotel-related matters, as well as the on-selling of guest leisure activities.In addition; the candidate will earn commission from on-selling tours, game drives, etc. REQUIREMENTS: Must be fully computer literate (working knowledge of the Semper Booking System)Have the ability to prioritise tasks and work well under pressureBe flexible to hospitality industrys irregular hours and demandsBe passionate about peopleGet the job done, no matter whatMust be dynamicMust be presentable and well-spoken (English)Preference will be given to candidates who can speak German, French or ItalianMust be able and confident to sell the add-ons offered by the hotel; viz. tours, spa, wild-life experiences, game drives, etc. NON-NEGOTIABLE: Semper Booking System experience Must have a valid drivers license & own vehicleMust LOVE the country life, where daily interactions with guests and the tranquil setting will become food for your soul EXPERIENCE: Two years working experience in a reception position within the Hospitality Industry QUALIFICATIONS: A relevant qualification in Hospitality will be highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2MDEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216954&xid=1109_86012
2y
1
A prestigious hotel in the vibrant heart of Johannesburg is
currently looking for an engaging and professional Receptionist to provide our
guests with outstanding service. This role is perfect for someone with a
passion for the hospitality industry and a commitment to delivering exceptional
guest experiences.
Location: Centurion, Pretoria
Salary: R10 000
Key Responsibilities:
Greet
and welcome guests as soon as they arrive at the hotel.Direct
visitors to the appropriate person and office.Answer,
screen, and forward incoming phone calls in a polite and professional
manner.Ensure
reception area is tidy and presentable, with all necessary stationery and
material.Provide
basic and accurate information in-person and via phone/email.Receive,
sort, and distribute daily mail/deliveries.Maintain
office security by following safety procedures and controlling access via
the reception desk.Perform
other clerical receptionist duties such as filing, photocopying,
transcribing, and faxing.
Requirements:
Proven
work experience as a Receptionist, Front Office Representative, or similar
role.Proficiency
in Microsoft Office Suite.Hands-on
experience with office equipment (e.g., fax machines and printers).Professional
attitude and appearance.Solid
written and verbal communication skills.Ability
to be resourceful and proactive when issues arise.Excellent
organizational skills.Customer
service attitude.High
school degree; additional certification in Office Management is a plus.
Benefits:
Competitive
salary.Opportunity
to work in one of Johannesburg’s most prestigious hotels.Career
growth opportunities within the hospitality industry.Dynamic
and supportive work environment.
If you’re someone who prides yourself on your communication
skills and enjoys making others feel welcomed and valued, we’d love for you to
join our team. This is an excellent opportunity to contribute to the high
standards of hospitality for which we are known.**Applicants must complete the Skills Assessment at this link https://bit.ly/hotel-receptionist-centurion to be considered
1mo
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Spa ReceptionistDo you want to be apart of a 5* wellness Team within an eclectic accommodation collection situated on a lush green golf course in Cape Town. We are looking to employ a Spa Receptionist. If this sounds like you, what are you waiting for? Apply! Apply! Apply!This is the perfect opportunity for a bubbly, positive, and motivated senior therapist who will enjoy a resort-like environment. The successful candidate must have a natural ability to take on tasks head-on and be innovative in their approach to their own career development… a great opportunity to take ownership of your career and extend your abilities within the industry.Requirements: 3 Years’ industry related experienceFamiliar with the duties and procedures within a Spa/Wellness CentreBasic knowledge regarding Opera and ESP systems is advantageous.Hotel, Beauty Salon Booking Experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4Mzg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168884&xid=1109_68387
2y
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Location: Amanzimtoti AreaJob Description:We are seeking a friendly and organized Spa Receptionist to join our team and provide exceptional customer service to our guests. As the first point of contact for clients, the Spa Receptionist plays a crucial role in creating a welcoming and relaxing atmosphere while efficiently managing administrative tasks.Responsibilities:Greet and welcome guests upon arrival, ensuring a warm and hospitable experience from the moment they enter the spa.Schedule appointments for spa services, including massages, facials, and body treatments, using our booking software.Answer phone calls and emails promptly, providing information about services, availability, and pricing.Check-in and check-out guests, processing payments accurately and efficiently.Maintain cleanliness and organization at the spa including stocking supplies and tidying up as needed.Assist with retail sales of spa products, providing recommendations and answering questions about product features and benefits.Collaborate with spa therapists and other staff members to ensure smooth operations and optimal guest satisfaction.Manage inventoryRequirements:Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.Proficiency in computer skills, including experience with booking software and/or point-of-sale systemsKnowledge of spa services and products is preferred but not required; willingness to learn and educate guests about our offerings is essential.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and why you are interested in this position to 5starhotelvacancy@gmaill.com. In your cover letter, please highlight any relevant experience in customer service or hospitality, as well as your availability to work shifts.
1mo
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JOB LOCATION: NORTH BEACHSALARY: 12K PER MONTHTYPE: CONTRACTJOB REFERENCE: CTP592356NBHOTEL RECEPTIONIST NEEDED FOR A WELL ESTABLISHED HOTEL IN NORTH BEACH.Centrix Pro is recruiting for a prestigious and well-established hotel in North Beach who are seeking a friendly and professional Hotel Receptionist to join the team and provide exceptional service to our valued guests. Our ideal candidate will have excellent communication skills, a passion for delivering outstanding customer service, and a keen attention to detail.Hotel Receptionist Responsibilities:Warmly greet guests upon arrival, efficiently handling check-ins, check-outs, and any special requests.Provide accurate information about the hotel’s facilities, services, and local attractions, ensuring guests have a memorable stay.Answer telephone enquiries and manage reservations in a timely and courteous manner.Maintain up-to-date guest records and billing information using the hotel’s property management system.Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve any issues that may arise.Process payments and maintain accurate financial records.Assist with administrative tasks, such as managing correspondence, filing, and data entry, as required.Adhere to all hotel policies and procedures, as well as local, state, and federal regulations.Hotel Receptionist Schedule:The Hotel Receptionist role is full-time, with a schedule that may include weekends, holidays, and evenings as needed to ensure the smooth operation of the hotel’s front desk services.Hotel Receptionist Requirements:Previous experience in a customer service role, preferably within the hospitality industry.Excellent communication, interpersonal, and problem-solving skills.Proficiency in Microsoft Office Suite and experience with hotel property management systems.Strong organisational skills and the ability to multitask in a fast-paced environment.A professional and friendly demeanour, with a genuine commitment to guest satisfaction.Flexibility to work weekends, holidays, and evenings as needed.What We Offer:Opportunities for professional growth and development within our expanding hospitality group.A supportive and inclusive work environment, where your hard work and dedication will be recognised and rewarded.Hotel EventsIf you are ready to embark on an exciting career in hospitality and join a team that is committed to excellence, we invite you to apply below!https://centrixpro.co.za/hotel-receptionist-north-beach/
2mo
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