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1
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CCTV TechnicianMinimum of 3-5 years relevant experience with IP CCTV is a definite pre-requisite. Good communicator and professional appearance required as you will be dealing directly with customers on a daily basis. Must be able to work shifts and work standby, PSIRA registered would be advantageous but not a must. Training certificates for Networking or CCTV would be an advantage. Clear criminal record, background check will be done and polygraph is mandatory every 4 months in the company. Valid drivers license. Safe parking for company vehicle. Sober habits. Send your CV to mark.ysgsec@gmail.com
2d
5
I'm a nailtech with 3 years experience. My work is up to standard and I'm able to do all nail art by hand. I'm looking for a part time job for about 3 days in a week. I'm based in randburg Blairgowrie
12d
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• Manage and coordinate the day-to-day operations of the auto body service department, including scheduling and assigning tasks to technicians, estimators, and administrative staff.• Ensure that all repair and maintenance work is completed on time and meets the highest quality standards.• Oversee the workflow within the shop, monitoring the progress of repairs and resolving any issues or bottlenecks that may arise.• Communicate with customers to provide updates on the status of their vehicle repairs and address any questions or concerns they may have.• Collaborate with insurance companies and adjusters to handle claims and negotiate repair estimates.• Maintain accurate and up-to-date records of repairs, inventory, and customer information.• Develop and implement strategies to improve shop efficiency, productivity, and profitability.• Train and mentor staff, providing guidance and support as needed to ensure high levels of performance and customer satisfaction.• Stay up-to-date with industry trends, technologies, and regulations to ensure compliance and the adoption of best practices within the auto body repair field.• Maintain a safe and clean working environment, enforcing safety protocols and conducting regular inspections to identify and address any potential hazards.email : mengemakgate@msn.com
12d
VERIFIED
1
*Reference: JHB001202-CR-1*
Our client, a Construction Engineering company in Randburg is searching for a Project Manager (Pr. Registered Electrical Engineer) responsible for leading and executing Substation (HV and MV) Projects.
Previous experience in design management and design delivery is essential.
Minimum 10 - 15 years’ experience in Transmission and Distribution projects.
Minimum 4 - 6 years’ experience with HV Substation design and Project Management.
*Minimum Requirements:*
* BSc, B-Eng, BTech degree in Electrical Engineering and Professionally registered.
* Minimum 10-15 years’ experience in Transmission and Distribution projects.
* Minimum 4-6 years’ experience with HV Substation design and Project Management.
* Design management and design delivery experience is essential.
* Management experience of medium/large T&D projects.
* Knowledge of QA and OHS requirements applicable to T&D projects.
*Advantages:*
* PMP/SACPMP qualification.
* Specialist knowledge in Substation standards and applications.
* Specialist knowledge/experience in Earthing and Lightning would be beneficial.
*Responsibilities:*
* Responsible for the project management of medium/large projects.
* Responsible for the management and coordination of multi-disciplinary project teams
* Take responsibility for budgets, resourcing and outsourcing of project work within the section, as well as agree project budgets with other sections on large projects comprising multi-disciplinary project teams.
* Author competent technical reports of acceptable technical and presentational quality.
* Check work of all those in the project team and take responsibility for their work.
* Present / represent their technical work.
* Draft successful responses to bids.
* Clear knowledge of work procedures and ability to brief project team on them.
* Assign work to others.
* Regular client contact under direction of more senior manager.
* Build relationships with clients.
* Successful in identifying and following through on leads associated with additional work prospects on the projects they are involved with.
* Clear understanding of local functional business technologies and markets.
* Discuss in detail with clients the business technologies and markets.
* Train others in respective functional field and build a team.
* Market technical capability.
* Supervise Engineers or Technicians in undertaking checks and inspections of constructed works for compliance with design and specifications, including monitoring and proposing remedial actions.
* Development and/or improvement of function group specific design procedures.
* Plan and coordinate investigations and surveys.
* Coordinate work between functions.
*Attributes:*
* Good report writing skills.
* Strong management skills.
* Ability to work under pressure.
* Outcome driven.
* Good communication skills.
* Good planning skills (to meet deadlines).
R Monthly
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2OTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192751&xid=1555_26923
2y
1
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Auto Motive Body TechnicianOur Client based in Randburg specialises in building luxury vehicles and is looking for two automotive technicians to join his dynamic team.Skills required:Must have a minimum of 4 to 5 years recent experience as an Autobody Stripper & AssemblerMust be able to strip Body panels | Bumpers | Interior panelsMust be able to assemble the panels as factory fittedTrade Test completed will be advantageousA valid Driver’s Licence is requiredMust have Contactable referencesMust have a stable track recordShould be able to provide at least 3 Months PayslipsPerform work in a safe and timely mannerPlease send your application to cv@c-recruitc.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyODU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199023&xid=1266_52855
2y
We are a Randburg based Company looking to Employ an Access Control/ Time Attendance Technician. The job function will be Installations/Maintenance/Fault finding on the Access Control systems and software. Must reside in the Johannesburg, Randburg area with own transport. The following requirements will be needed.- Matric- Computer Literate- Valid Drivers License- Access Control Experience- Networking experience- Prior work experience that is relevant to the job requirements- Time & Attendance Software- Good communication Skills- Must be hands on- Non-smoker and sober habits- Reference and numbers of previous employments- Biometric devices- Must have a good knowledge of Microsoft operating systems- Telephone support- Ability to work under pressureNo chancers, Fluent in Afrikaans and English. Please do not apply for this position if you do not have the necessary qualifications or experience.Please send your full CV to adriang@lantic.net
17d
1
IT Technician position in Rivonia and Randburg
AAEE and Non AAEE position
0 to 1 years experience required
Reliable Car required
A+ or more required
Urgent Position
whatsapp +27828538604
email your cv now to central@techiesit.co.za
17d
1
*Reference: JHB001202-CR-1*
Our client, a Construction Engineering company in Randburg is searching for a Project Manager (Pr. Registered Electrical Engineer) responsible for leading and executing Substation (HV and MV) Projects.
Previous experience in design management and design delivery is essential.
Minimum 10 - 15 years’ experience in Transmission and Distribution projects.
Minimum 4 - 6 years’ experience with HV Substation design and Project Management.
*Minimum Requirements:*
* BSc, B-Eng, BTech degree in Electrical Engineering and Professionally registered.
* Minimum 10-15 years’ experience in Transmission and Distribution projects.
* Minimum 4-6 years’ experience with HV Substation design and Project Management.
* Design management and design delivery experience is essential.
* Management experience of medium/large T&D projects.
* Knowledge of QA and OHS requirements applicable to T&D projects.
*Advantages:*
* PMP/SACPMP qualification.
* Specialist knowledge in Substation standards and applications.
* Specialist knowledge/experience in Earthing and Lightning would be beneficial.
*Responsibilities:*
* Responsible for the project management of medium/large projects.
* Responsible for the management and coordination of multi-disciplinary project teams
* Take responsibility for budgets, resourcing and outsourcing of project work within the section, as well as agree project budgets with other sections on large projects comprising multi-disciplinary project teams.
* Author competent technical reports of acceptable technical and presentational quality.
* Check work of all those in the project team and take responsibility for their work.
* Present / represent their technical work.
* Draft successful responses to bids.
* Clear knowledge of work procedures and ability to brief project team on them.
* Assign work to others.
* Regular client contact under direction of more senior manager.
* Build relationships with clients.
* Successful in identifying and following through on leads associated with additional work prospects on the projects they are involved with.
* Clear understanding of local functional business technologies and markets.
* Discuss in detail with clients the business technologies and markets.
* Train others in respective functional field and build a team.
* Market technical capability.
* Supervise Engineers or Technicians in undertaking checks and inspections of constructed works for compliance with design and specifications, including monitoring and proposing remedial actions.
* Development and/or improvement of function group specific design procedures.
* Plan and coordinate investigations and surveys.
* Coordinate work between functions.
*Attributes:*
* Good report writing skills.
* Strong management skills.
* Ability to work under pressure.
* Outcome driven.
* Good communication skills.
* Good planning skills (to meet deadlines).
R Monthly
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwMTEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139632&xid=1555_10110
2y
1
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Microsoft Office 365 and Cloud computing – if these words excite you, we want to chat to you!
A position of a Support Technician has become available in our organisation. We are a Cloud-Centric solution provider. The Service Desk Technician’s primary responsibility is to provide support to everything from desktop support to routine network administration and maintenance.
*Only candidates who reside in the Johannesburg and surrounding areas will be considered *
* Client facing Role
* Resolve support requests on-site and remotely
* Software, Hardware and network fault finding and problem-solving
* Administrative support involving Microsoft’s core business applications and operating systems, including but not limited to:
* Microsoft 365
* Microsoft Azure
* Windows 10
* Windows 11
* Server 2016 R2
* Server 2019
* Roll out Hardware and Software on workstations incl. peripheral devices (routers, printers etc.)
* Monitor the remote monitoring and management system and respond accordingly through service tickets
* Participate in Customer IT projects
* VOIP
* Participate as part of a team and individually
* Adhere to internal Administration & Operational processes
* Available to work after-hours if required
* Matric (Compulsory)
* Minimum 3 years experience working as a Support Resource
* Have or be actively engaged in the pursuit of certification in the Microsoft product stack
* Personal skills
* well organised
* good oral and written communication
* Leadership
* Self-motivated with the ability to work with minimal direction
* handle confidential matters, set priorities, work well under pressure with attention to detail
* Emotional Maturity
* Interpersonal skills
* strong people skills, exceptional soft skills
* good telephony skills
* communication skills
* active listening
* a customer-centric approach to business
*Successful candidates MUST have a minimum of 3 years of practical technical experience.*
*Fulltime position*
*Must have a valid driver’s license*
*Office hours: 8:00 am – 4:30 pm*
*Salary dependent on experience*
* Matric (Compulsory)
* Minimum 3 years experience working as a Support Resource
* Have or be actively engaged in the pursuit of certification in the Microsoft product stack
* Personal skills
* well organised
* good oral and written communication
* Leadership
* Self-motivated with the ability to work with minimal direction
* handle confidential matters, set priorities, work well under pressure with attention to detail
* Emotional Maturity
* Interpersonal skills
* strong people skills, exceptional soft skills
* good telephony skills
* communication skills
* active listening
* a customer-centric approach to business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwMjIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248694&xid=1555_60221
2y
1
Retention Manager Online Betting-Be DifferentNail Technician Hours: Job Location:Pretoria East, South AfricaSalary: R5 000 R6 000 per month with commission INTERNAL SALES GAUTENG Hours: Monday FridayJob Location:Johannesburg, South AfricaSalary: salary to be advised Sales Position Hours: Monday FridayJob Location:Randburg, South AfricaSalary: salary to be advised To view the employers contact details, you will first need to become a registered jobseeker. Do not be concerned. Once you have registered and logged in, you will be taken back to this page. Click here to become a registered jobseeker. Click here to login to your jobseekers member area. Johannesburg North Our client a strong and established global betting company is urgently looking for Retention Manager to increase customer engagement, driving down churn and increasing customer lifetime value through the management of the customer retention programme including the customer communication.In order to be considered the following is required:Have proven, relevant work experience, particularly with managing retention teams and promotionsHave deep knowledge and understanding of online sports betting and casino activities, experience in the industry and passion for our products is a mustBe self-motivated, pro-active and have ability to work under pressure and on own initiativeBe able to work at a fast pace, whilst still showing meticulous attention to detailHave excellent pl
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzY2NTk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1373199&xid=2076_66594
1y
1
SavedSave
A position has become available for a *Technician (Solar)* to join our dynamic team.
The solar technician is responsible for assembling, evaluating, testing, and maintaining solar, electrical, or electronic wiring, equipment, appliances, and apparatus while making sure all HSE procedures are followed. Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus. Constructing and fabricating parts, using hand tools and specifications. The technician must ensure maximum availability and performance ratio of the solar installations and draft technical reports on all events
* Fluent in English
* Excellent verbal and written communication skills
* Interpersonal relationship skills
* Self-management
* Planning and follow through of all work related activities
* Ability to analyse problems and strategize for better solutions
* Ability to multitask, prioritize, and manage time efficiently
* Accurate and precise attention to detail
* Ability to work well with management and staff at all levels
* Goal-oriented, organized team player Essential Duties and Responsibilities
* Plan, prepare for, manage and execute activities pertaining to preventative maintenance on the solar plant assuring all HSE procedure are adhered to. Activities include but are not limited to: ? Substation maintenance as per maintenance schedule
* General junction box (GJB), Array Junction box, Reverse Osmoses, Infrared Red scans of panels, transformers, and inverters
* Respond to all alarms triggered on the solar plant
* Resolve all trips on the solar plant as soon as possible
* Attend to all breakdowns, do fault finding/root cause analysis and resolve, fix or replace faulty equipment with minimal energy loss.
* Diagnose and replace PV panels, cables, cable inter-connections, PV junction/ string boxes, connectors and fuses in PV systems
* Maintain solar/diesel Hybrid system, including batteries
* Apply root cause analysis technique on all major and reoccurring faults
* Investigate technical failures and prepare formal technical report
* Perform standby duties
* Record keeping and management of spare part movements
* Report significant events to Project manager
* Enforces safety regulations, rules, and working conditions, to ensure the Company complies with Health & Safety requirements
* Grade 12 Post School
* Qualified Electrician (N6/ National diploma in electrical Engineering)
* preferred Successfully trade tested, Red Seal certified
* Valid Unendorsed Code 08 Drivers License
* Thorough knowledge of the occupational hazards and safety precautions of the work Simotion and Sinamics experience is an added advantage PLC troubleshooting and maintenance is an added advantage Experience : Minimum 3 years’ experience
Market Related
* Grade 12 Post School
* Qualified Electrician (N6/ National diploma in electrical Engineering)
* preferred Successfully trade tested, Red Seal certified
* Valid Unendors
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3NzUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193967&xid=1555_27750
2y
1
*Ref: RB 400666 - Senior Control and Instrumentation Technician – Johannesburg*
*Employer Description*
Our client is a market leader for intelligent solutions in the fields of combustion technology, emission & environmental monitoring, and radiation detection & measurement.
*Job Description*
Reporting to the MD, You will be responsible for providing solutions to current and new clients in the combustion and emission fields, across various industries.
* Facilitate deals and negotiate with suppliers
* Maintenance and service of field instruments within the industries including but not limited to; Power Generation, FMCG, Oil and Gas, Paper & Milling, Mining, Cement, etc
* Performing instrument troubleshooting, calibrations, and configurations of the field instruments i.e., flame monitors, dust monitors, ignition systems, gas analysers
* Responsible for all installations and maintenance on all instrumentation and analysers including but not limited to flame monitors, analysers, combustion control, emissions control etc.
* Compiling reports, documentation and doing technical presentations to the MD
* Provide sales support to front sales stuff, agent and customers by managing and processing all sales related enquiries and RFQ’s, preparation of professional quotations and subsequent handling of sales orders
* Analyse and identify customer requirement for instrumentation and control products or solutions
* Guide customers in product application, escalate technical queries and request for solutions to product specialists
*Qualifications*
* BTech/ND/N6 Electrical/Process Instrumentation
*Skills*
* At least 5+ years’ experience in the *Combustion* and *Emission* fields
* Understanding if various emission monitoring systems (CEMS and Video thermography)
* Strong interpersonal, communication and stakeholder management skills
* Good computer skill (MS Office - Excel, PowerPoint and Word)
* Ability to travel – own vehicle will be an advantage
*Salary / Package*
R420K - R540K CTC per annum
*Qualifications*
* BTech/ND/N6 Electrical/Process Instrumentation
*Skills*
* At least 5+ years’ experience in the *Combustion* and *Emission* fields
* Understanding if various emission monitoring systems (CEMS and Video thermography)
* Strong interpersonal, communication and stakeholder management skills
* Good computer skill (MS Office - Excel, PowerPoint and Word)
* Ability to travel – own vehicle will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQwOTdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135282&xid=1555_4097
2y
1
SavedSave
Essential Functions:
Works closely with upper-level engineers to design machines using industrial automation and ECAD software
Troubleshoots production problems in manufacturing and assembly of components used in electrical designs
Performs detail drawing and drafting of electrical schematics
Confers with other engineers and technicians to clarify or resolve problems
Prepares or directs preparation of product and user documentation
Minimum Qualifications:
5 – 10 Years’ experience with programming PLC’s, specifically Allen-Bradley.
Must be able to travel to USA
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yNTE0NDI5MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=379558&xid=25144291
2y
1
SavedSave
Minimum requirements: Grade 12 with tertiary qualification in Electrical Computer literate Minimum of 3 Years experience working as a Service Technician within the Mining Environment Consultant: Unice Masombuka - Dante Personnel Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzODQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240470&xid=1109_93840
2y
1
Tracker requires the services of an Agent: Installation Support in their Installation Logistics – Scheduling division, at their Head Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
* Marketing of Tracker to both existing and prospective clients.
* Establishing, building and maintaining relationships with our various partners.
* Contract administration, feedback and daily statistical reporting.
* Ensure that Customer Service standards are maintained in a highly pressurized environment.
* Provide service within the region as well as other departments/regions/staff within Tracker.
* Meet/exceed targets.
* Data capturing.
* Follow up leads/queries.
* Scheduling fitments of Tracker units.
* Liaising with technicians regarding appointments.
* Rescheduling of appointments.
* Checking/Maintaining high Quality of schedules.
* Monitoring effective utilization of Tracker technicians.
* Outsourcing of work to Fitment centres.
* Maintain local and regional Scheduling Relationships.
* Management of potential cancellations.
* Taking ownership of all queries received and calls taken and assisting the client within our SLA’s
* Matric with at least 1 year Contact Centre experience.
* Bilingual (English and Afrikaans) advantageous.
* Computer literacy.
* Excellent typing and accurate data capturing skills.
* Excellent communication skills including excellent telephone manner.
* Analytical skills.
* Ability to work under pressure.
* Feel confident to have all calls voice recorded.
* Excellent time management - Work with time controls.
* High levels of self-discipline.
* Be able to work independently.
*Benefits*
* Medical Aid
* Provident Fund
NB: Should you not receive a response from us within 3 weeks, kindly consider your application unsuccessful.
* Matric with at least 1 year Contact Centre experience.
* Bilingual (English and Afrikaans) advantageous.
* Computer literacy.
* Excellent typing and accurate data capturing skills.
* Excellent communication skills including excellent telephone manner.
* Analytical skills.
* Ability to work under pressure.
* Feel confident to have all calls voice recorded.
* Excellent time management - Work with time controls.
* High levels of self-discipline.
* Be able to work independently.
*Benefits*
* Medical Aid
* Provident Fund
NB: Should you not receive a response from us within 3 weeks, kindly consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4NDUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235393&xid=1555_48450
2y
1
Maintenance Technician (Manufacturing) - RandburgPiping / Plastics ManufacturingA global leader in the manufacturing of conduit piping for underground applications requires the technical skills of an experience Maintenance Technician to join their manufacturing plant in Kya Sands, Randburg (Shifts / overtime)Duties:Attending to all breakdowns during or outside of normal working hoursEnsure adherence to the OHSACT and company policies and proceduresHands on practical approachInspect all machinery, equipment and buildings of the facilityMaintaining a record of all the maintenance work that has been conducted on the machineryMaximise machine efficienciesMust be a self-starter with the ability to work as part of a team in a fast paced environment with minimal supervision.Overseeing tool changes, ensuring all tooling and equipment is properly maintained and available prior to tool changesPerform scheduled and unscheduled maintenance on machinery and equipmentReduce machine breakdown timesRefurbishment of machineryRequired to work overtime as and when requiredRequired to work weekly standbyStrong mechanical and electrical problem solving skills.Strong understanding of control systems and machine operation with hands-on experience.To ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe conditionComplete any other duty or tasks assigned by Plant Manager. Qualifications,:Willing to do extra in order to meet goals i.e. going the extra mileQualified Maintenance Electrician and/or Maintenance Millwright with minimum 10 years practical experience.AC and DC drive experienceBasic PLC and electronic experienceExcellent communication skills, proficient in the English Language Written and Oral - must be able to legibly read and write reports.Knowledge and skill Requirements:Strong organizational and time management skillsStrong knowledge in operating maintenance tools and equipmentPunctuality - having an excellent attendance track recordIn procession of a valid drivers licence - LDVA good knowledge of maintenance planning methodologies and the control thereofProblem solving; identifying and solving all technically related problemsExperience in the ordering of spare parts, interaction with suppliersTeam member -ability to encourage or influence others to work together within the groupFlexibilityConceptual/ analytical thinkingAttention to detailR110.00 to R120.00 per hour (with night time, overtime and shift allowances applicable)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4Mzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182948&xid=1266_48375
2y
1
Job brief We are looking for a qualified Client Service Manager to take responsibility for leading the technical support team to provide excellent customer service and resolve all technical issues. The Client Service Manager should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate the team to achieve specific goals are essential skills to perform well in this position. Requirements Proven work experience as a Help Desk/Client Service Manager;Hands on experience with help desk and remote control software;Solid technical background with an ability to give instructions and guidance to a non-technical audience;Customer-service excellence oriented with a problem-solving attitude;Excellent written and verbal communications skills;Team management skills;BSc degree in Computer Science, Information Technology or relevant fieldFamiliarity with traditional and modern support methods, tools and techniques;Sound decision making, planning and organisational skills;Ability to present complex information to support staff and clients alike;Proficiency in MS Office and support experience in a Software as a Service environment;General knowledge of and experience in a Software as a Service environment (5 years minimum);Technical qualification would be advantageous.Primary Responsibilities Managing the help desk team and evaluating staff performance on an ongoing basis;Ensuring customer service is timely, accurate, of the highest standard and within the parameters of agreed to SLA’s;Recruiting, training and supporting help desk representatives and technicians;Setting specific customer service standards and continually striving for customer service excellence;Contribute to improving customer support by actively responding to queries and handling complaints as well as support escalations;Establish best practices through the entire technical support process;Follow up with customers to identify areas of improvement on a one-on-one basis and through online customer satisfaction surveys;Develop daily, weekly and monthly reports on help desk team’s productivity and report back to the appropriate internal teams, like product developers, as well as senior management;Deliver face to face as well as online client support, as and when required, whichever appropriate;Act as a conduit between customers externally (brokers, administrators, UMAs and insurers) and teams internally, to ensure optimal client service levels;Work with the support and business teams to plan for forthcoming implementations, managing the customer’s expectations during the set-up, implementation and training phase, until handover to the support team;Escalate, where necessary, to the development teams to ensure customer business priorities are understood and delivered upon;Work with business,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164253&xid=1108_47592
2y
SavedSave
Senior Service Controller As a service controller, you will be representing our business as the first point of contact for incoming customer service calls. You will also be responsible for coordinating and managing the entire service call process from logging the call, managing the technician who visits the site, and ordering the necessary parts and spares. We are looking for an organised and detail-oriented individual who thrives on customer satisfaction, to play a crucial role in providing quality service delivery to our valued client base. Your Key Duties: · Receiving, logging, managing and closing service calls on the system · Processing quotes and invoices for chargeable calls · Efficiently resolving customer queries, ensuring that they are updated throughout the process, and that service delivery is in line with their SLA · Scheduling and managing technician callouts to client locations for on-site repairs and maintenance · Maintaining accurate records of service requests, repairs, and customer interactions via our software systems · Working with management to identify areas for system improvement, optimisation and automation Minimum Qualifications: · Minimum 2 years proven experience in a service controller role within the office automation industry · National Senior Certificate/Matric · Excellent communication and interpersonal skills to interact with clients and technicians · Strong organisational and time management skills with the ability to prioritise and solve tasks effectively · Good understanding of photocopier and printer functionality and maintenance procedures · Proficient in English · Excellent PC skills including use of Microsoft Office · A positive and proactive customer-centric attitude
· Attention to detail and ability to multitask in a high-pressure customer service environment
Further Advantageous Skills:
· Knowledge of and experience using CO3/BPO · Experience in CRM systems · Proficiency in other languagesEmail fin@saicgroup.co.za
1mo
1
A modern and well located salon have a nail technician work station available for rent @R2000 monthly. Are you a good nail technician and you need a salon to work? We got you covered. You can check out our page on Instagram for a clear idea of what the salon looks like @carvingbest_aalon.
To apply, please send a WhatsApp message to 0848954738
2mo
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