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1
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Are you a retail superstar looking for a dynamic management role? Look no further! Our Brooklyn and Woodlands stores are seeking a results-oriented Manager with a passion for delivering outstanding customer service.As the Cluster Store Manager, youll be responsible for leading a team of 5+ employees and managing all aspects of store operations. You will maximize sales, control expenses, and maintain profitability through effective cost management.Essential Duties and Responsibilities:Maximize Sales and Control Expenses: Ensure efficient sales operations while managing expenses effectively.Stock Control and Inventory Management: Conduct weekly stock-takes to maintain accurate inventory levels.Complete Store Operational Requirements: Schedule and assign tasks to employees, ensuring follow-up on work results.Maintain Store Staff: Recruit, select, orient, and train employees. Provide coaching, counselling, and disciplinary actions as needed.Monitor Employee Performance: Coach and counsel employees, monitor job results, and provide feedback.Financial Management: Prepare annual budgets, analyse variances, and initiate corrective actions as needed.Customer Relations: Establish rapport with potential and existing customers, understanding their requirements.Ensure Merchandise Availability: Approve contracts and maintain inventory levels to meet customer demands.Security Measures: Monitor security systems to protect merchandise and ensure a safe store environment.Compliance: Ensure compliance with legal requirements to maintain store stability and reputation.Marketing Displays: Set up effective marketing displays for sales floors and store windows.Cost Management: Manage controllable costs to maintain profitability.Sales Analysis: Analyse sales figures and forecast future sales to facilitate planning.Customer Service: Address customer complaints and comments promptly and effectively.Market Awareness: Stay informed about market trends and competitor activities in the retail industry.Policy Compliance: Maintain compliance with company policies and procedures.Additional Duties: Perform any other duties as required by the Supervisor.These responsibilities are integral to ensuring operational efficiency, profitability, and customer satisfaction within the store.Minimum Requirements:Matric (high school diploma), business qualification (desirable)5 years of sales experience in high-end retail, 2 years as an Assistant Manager/Manager, solid homeware retail product and visual merchandising experienceSkills & Traits: Demonstrated advanced proficiency in retail management, store sales systems, marketing, leadership, and communication.Strong ability to motivate others, with a customer-focused approach, adaptability, and quick learning ability.Effective team player, dedicated to delivering exceptional results.Join our team and lead two store locations while driving sales and delivering exceptional customer experiences. Apply now and be part of our success story!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjI4OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774693&xid=1109_182289
5h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
14h
1
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We are currently recruiting for a reliable mature individual:50 years or older .
Must have experience in personal chauffeur driving .
*valid code 8 drivers licence
*prior experience as a personal driver is advantageous.
*thorough understanding of road regulations
*Neatly presented and professional
*Excellent interpersonal and organizational skills
*Punctual and reliable
Responsibility:To provide a professional service to customer, thereby meeting the customer personal requirements
Job Reference #: DriverConsultant Name: Renel Pillay
14h
1
SavedSave
Responsibilities:Create real value for Ably. Youll be a key member of the Web tea,m, contributing to strategic initiatives that drive developers to the Ably website, as well as increase sign ups and engagement over time.Deliver quality code. Youll be hands-on with development to build and deliver improvements and new features to Ablys customer-facing and internal frontends.Level up your team. Youll be helping steer the direction of our frontends, including our component library, used by multiple teams to deliver a consistent identity for Ably no matter where people see us online.Collaborate effectively. Youll be working closely with our Product & Design teams towards achieving the strategic goals of the company. Youll also work with people all across Ably as the projects we work on touch many different parts of the company.Focus on continual improvement. Whether its deliberately refactoring code to make our lives easier or updating our processes to be more effective, youll work to improve frontend development through improved engineering practices.Develop effective testing strategies. Youll be expected to test your own work, leaning on automation as much as possible. Youll constantly influence how we can improve our testing setup, helping the team unlock more potential along the way. When needed youll walk your team members and stakeholders through how to best test your work before it goes into production. More generally you willHandle security disclosures. We have an active vulnerability disclosure program, and from time to time youll be responsible for helping to resolve some extremely creative reports from security researchers.Support internal users. We help support our internal users when they have issues with our systems, or if they cant help resolve a customer issue without our intervention.Take responsibility for general maintenance. Youll review and handle dependency updates from Dependabot (both security and general, we like to stay fresh). Deal with Sentry reports that are affecting customers.Background:Strong Ruby & Ruby on Rails skills and significant professional experience using these technologies.Proficiency with modern HTML, CSS and JavaScript. Our frontends are a mix of technologies, and youll be supported by great frontend developers.A full-stack mindset and experience building full-stack applications with CI/CD, as well as understand and promote the importance of the latter.Experience with writing automated tests for software with tools like RSpec, Cypress (or Capybara/Cucumber).Cross-functional team experience. You have worked closely with designers and product managers in short, effective feedback loops.A solid grasp of Agile, Kanban and SCRUM principles and experience working with stakeholders to create and manage backlogs and delivery of work.Experience in dynamic, early stage startups where adaptability and resourcefulness are crucial.A transparent and collaborative build in the open mindset.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjM1NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774638&xid=1108_176354
12h
1
Join a company with a commitment to innovation and excellence, we strive to deliver top-notch solutions that redefine standards and drive success in our field. We foster a dynamic and collaborative work environment where creativity and expertise are valued, offering ample opportunities for growth and advancement.Key Responsibilities:Develop and maintain frontend applications using Angular framework.Collaborate with cross-functional teams to design, implement, and deliver high-quality software solutions.Optimize application performance and ensure scalability.Participate in code reviews and provide constructive feedback to peers.Stay updated on emerging frontend technologies and best practices.Mentor junior developers and contribute to a culture of continuous learning and improvement.Qualifications and Skills:Bachelors degree in Computer Science, Engineering, or related field.Proven experience as a Frontend Developer with expertise in Angular framework (Angular 2+).Solid understanding of web technologies including HTML5, CSS3, JavaScript, and TypeScript.Experience with RESTful APIs and asynchronous programming.Strong problem-solving skills and attention to detail.Excellent communication and interpersonal abilities.Ability to work effectively in a collaborative team environment.Benefits:Hybrid work model offering flexibility and work-life balance.Opportunity to work with cutting-edge technologies and contribute to innovative projects.Comprehensive benefits package including medical aid and retirement savings plan.Continuous learning and development opportunities. Reference Number for this position is DB58494 which is a Permanent position based in Pretoria (Hybrid) offering a cost to company salary negotiable between R600k to R800k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjE0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774218&xid=1108_176141
13h
1
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A well organized Organization in Centurion is Looking for a Dominant Digital Marketing Manager, who will be responsible for the Companys end to end digital Marketing capability in order to enable the Business growth and achieve strategic objectives.
Roles and Responsibilities:
Conceptual, development and implementation of company’s brand’s digital marketing strategySet up a best of breed digital marketing capability distinctive to the companyMedia planning and buying, search optimization, as well as data and analytics to support future business growth.Liaise with Senior Stakeholders in the organization, marketing team, and business unit to develop digital presence that translates into business growthMeasure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)Maximize limited digital marketing budget to create maximum impactLead and drive execution of digital marketing campaigns to drive brand awareness and generate leadsDraft compelling website and social media content in line with marketing, UX, and Search Engine Optimization (SEO) best practicesDevelop web pages, marketing landing pages and other web properties to optimize user experiencePlan, execute, and measure experiments and conversion testsDesign and manage paid and organic search strategies, including SEOCo-ordinate and integration of digital marketing content through a digital marketing schedule and calendar that aligns to the broader marketing schedule
Requirements
Qualification in Marketing, Digital, Communications, Media, or a related discipline preferred10+ years of relevant experience supporting integrated digital Marketing brand presence (social Media/Marketing, web, design, and email)Proficient web content development and social media marketing expertiseStrong grasp of digital marketing best practices across websites, landing pages, social media marketing, email, mobile, banner ads, online video, paid search, SEO, etc. to drive and support both brand awareness and lead generation campaignsExpertise in performance marketingDeep understanding of digital analytics and the ability to translate data into actionable insights; experience using analytics tools to communicate outcomes and ROIUnderstanding and use of major social media marketing platforms, including LinkedIn, Twitter, YouTube, Facebook, Instagram, etc. as part of integrated marketing campaignsTeam management experience crucial.
Apply now!
Email your profile to hr@solicited.co.za
If you meet the above requirements upload your profile to:
https://www.dittojobs.com/company/view/3445125994?join=true&u_id=863515212
Or visit our website for more Opportunities: www.solicited.co.za
Solicited Recruitmen...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODY3MjQ0MzgyP3NvdXJjZT1ndW10cmVl&jid=1202509&xid=3867244382
14h
1
New Vehicle Sales Executive / Pre Owned Vehicle Sales Executive
Duties and responsibilities: Cold calling and finding new business, Follow up on new and existing clients, Presenting vehicle options, Arranging test drives and deliveries.
Requirements:
Minimum of 3 years sales experience with Vehicle Sales – New or Pre-owned vehiclesMUST HAVE EXPERIENCE IN THE MOTOR INDUSTRYExperience in sales within fast selling brands or premium brands, like BMW, Audi, Volkswagen, Toyota, Hyundai, Peugeot, KiaProven sales track record with ability to reach sales targets monthlyValid SA Driver’s license and Clear criminal recordGrade 12 or equivalent
Basic salary plus commission and company benefits
Please email CV:
candices@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/3977582098?source=gumtree
14h
1
Our client in the Automotive industry is seeking a Temporary Group Parts Quality Engineer in Centurion.
To implement the Kassel K –VO-Q Quality Management Objectives in the Group Parts, as well as optimizing and measuring them for conformance to the group quality standards, to meet the Distribution Centre delivery schedules and dealer service levels.Tasks:
Auditing and approval of Local Suppliers.
Manage supplier ratings.
Approval of local supplied parts via BeOn system.
Claim process of quality complaints to local suppliers via KPM-Halle system.
Regression process for claims against local suppliers.
Delivery performance rating of local suppliers.
Escalation process for critical local suppliers.
Establishment of quality targets & Technical Factors with local suppliers.
Conduct Logistics Process audits as Per LoPA requirements.
Ensure sustainability of LoPA standards.
Conduct product audits to ensure early detection of potential claims from dealers.
Carry out regular quality review meetings to focus on reducing claim rates and improve customer satisfaction to dealer network.
Coordinate cross functional activities to improves warehouse efficiency and reducing quality costs
Coordinating top themes / topics affecting customer satisfaction with dealers & driving tangible measures to bring improvements.
Monthly Claims reporting.
Management of QMS system and coordinate internal and External annual group audit.
Qualifications
B-Tech Quality / BSC Degree, Artisan plus a national diploma and 5 years’ experience in quality management.
Requirements:
Minimum of 5 years work experience in the motor industry.
Advantageous:
Competent with the group systems. (e.g. BEON, KPM Halle, Hyper KVS, LIMS, NOLIS, SAP, ISQAD, GAS-TI etc.)
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxMS9BSw==&jid=1805219&xid=E.L002011/AK
14h
1
SavedSave
Responsibilities:Responsible for ensuring existing processes operate on a timely basis.Must be comfortable with external vendor interactions.Manage system upgrades by reviewing pending updates and leading testing for system upgrades.Maintain data pipelines with other systems including AWS, Azure Data Factory, Redshift, Tableau, SSISResearch and recommend innovative, and where possible automated approaches for system improvements and enhancements.Provides direction, mentoring, and guidance to team members.Supports release management, reviews release summaries, and releases readiness documents. from solution vendors.Identifies enhancement solutions and impacts to downstream systems.Partners with technology teams and third-party consultants to develop and deploy data interfaces and systems integrations.Designs and develops user procedures, guidelines, and documentation to support change management initiatives.Background:3+ years of experience working in domain/service area.Exceptional communication and negotiation skills; articulate and able to influence others.Strong leadership, drive, and motivation skills.Able to deliver results independently.Demonstrates sound business judgement and critical thinking.Must have working knowledge of relational database schemes and SQL experience.BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgwNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775709&xid=1108_176806
14h
1
SavedSave
The departments this buyer will be responsible for is Shooting accessories, Air rifles & Air rifle accessories, Self defense and Gun cleaning.
Develop and maintain good relationships with new and existing local and international suppliersNegotiate prices and delivery dates with suppliersNegotiate payment terms and exclusivity deals with suppliersIdentify opportunities in current range and source accordinglyIdentify ranges that are too wide and reduce the offering to achieve better sellthrusCompetitive shop outs to identify if our pricing is competitiveSource new brands and ranges applicable to the industryManage and create stock file and product statuses of allocated departmentsManage GPsForecast and place replenishment ordersPlacing of all orders for allocated departmentsFollow up on outstanding ordersWriting and reporting on sales details to managementDrive promotions, identify items that will go onto promotion and supply all details to the marketing departmentSchedule in store training with suppliersGive instructions to store rooms for (IBTs) inter branch transfers to ensure the balancing of stockWork closely with planner according to a predetermined budgetWork closely with operations manager & space planner when opening a new store
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDkyMjI1MT9zb3VyY2U9Z3VtdHJlZQ==&jid=1228477&xid=80922251
14h
1
SavedSave
Our client, a Leader in the National Engineering industry is seeking to URGENTLY appoint a suitably qualified and experienced Senior Engineering Business Analys to be based at their Operation based in Johannesburg.PLEASE NOTE:This is a contract role (12-months contract) MAIN PURPOSE FOR THE ROLE:To identify, analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function to enhance process and system functionality, identifying the current operating functionality, and providing recommendations for the future. To collaborate with business stakeholders to priorities transformation initiatives and deliver future relevant technology solutions, processes, and capability development in align with CIB Operations strategy.KEY COMPETENCY REQUIREMENTS:At minimum an NQF Level 7 or equivalent relevant experience.At least 4 years of relevant working industry experience.At least 3-4 years of experience to demonstrate an ability to gather, review and analyse information from relevant sources and identify insights to inform Problem solving or solutioning across part of the value chain. Demonstrate an ability to position recommendations with stakeholders through data visualization and storytelling.At least 1-2 years of experience to an understanding of project and change management principles and methodologies and applying this across different types of projects to drive tangible business value.At least 3-4 years of experience to demonstrate curiosity within area of expertise which inspires investigation into trends and new developments to inform thought leadership with stakeholders.At least 1-2 years of experience coordinating and facilitating teams and groups of stakeholders to understand the pain points, investigate solutions and achieve common goals.At least 1-2 years of experience in the ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution. Able to provide evidence of continuous improvement projects driven through data analysis and lessons learned.KEY ROLES AND RESPONSIBILITIES: Work closely with business stakeholders to understand their needs, objectives, and challenges. Elicit, document, and analyse business requirements, processes, and business requirements into clear and concise functional specifications for technical teams.Translate the CIB Operations and business strategies into work packages and manage delivery of initiatives.Serve as a liaison between business stakeholders and technology teams.Provide input and influence into the verification of business cases and business priorities to ensure decisions align to the transformation roadmap.Plan, coordinate and manage hand over and adoption activities to facilitate solution ownership within production to deliver business value against agreed thresholds.Participate in system testing, user acceptanc
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU1NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775067&xid=1108_176555
14h
1
SavedSave
My client is currently looking for a Management Accountant to join the baking team. The role will be based in Pretoria and will report to the Commercial Manager. The role requires an analytical individual with commercial and operations experience The Management Accountant will be dealing with key issues in providing support and technical input to the commercial and ops teams to deliver insightful analysis, drive process improvement (operations and reporting) in line with the RCL strategy and ultimately maximize business value
Minimum Requirements:
Minimum B.COM Accounting/Management Accounting (non-negotiable)At least 5 years operational cost and management accounting experience, including commercial costing At least 3 years working experience in a plant/factory environment Manufacturing or complex plant experience requiredSyspro or SAP experience ideal
Duties & Responsibilities
Through close interaction with senior management, commercial and financial accounting teams, operations and other functional stakeholders, deliver on the following:
CAPEX MANAGEMENT
Overall responsibility for the Capex process and adherence to the relevant Limits of Authority for the Division.Review all capex applications prior to submission and provide commercial / business case input as appropriateCalculation of return on investment for proposed business plan capital projects in order to assist management with prioritisation of Capex, and ensuring that capital business plans are aligned with group allocation of fundsCoordinate post capex implementation reviewsManage actual vs target vs forecast spend monthlySubmit all required capex-based reporting to HO in accordance with the national time scheduling and guidelines
COST CENTRE MANAGEMENT / SYSTEM MAINTENANCE
Overall cost centre management and maintenanceCost reviews and Variance analysisEmpower cost centre owners to manage their spend through maintenance, development and monitoring of appropriate trackersIdentification and management of cost saving opportunities Tracking cost and efficiency initiatives Month-end close reviewsReview and maintain rate tables in the ERP where required
REPORTING
Weekly performance Dashboards & TrackersDrafting inputs to flash reporting, dashboards, variance analysis reports & commentary Savings pipelines tracking and reportingDraft deliverables including quantitative analysis and explanations for deviations against demonstrated normsDriving the month-end timetable i.e. stock countsAd hoc reporting where required
BOM MANAGEMENT
Maintain product costing system.Develop, oversee and drive momentum of continuous BOM and routing audit processes to be conducted by Processing and QA resources.Support initiatives designed to control costs and maximise profitability.Review and provide insight ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODk5NTE2MTA1P3NvdXJjZT1ndW10cmVl&jid=1537474&xid=1899516105
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
14h
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
14h
1
SavedSave
Our client is seeking to employ a Registered Nurse to work in the Pretoria and surrounds area.
The Nurse will provide primary healthcare to the elderly at home.
Minimum requirements:
Must be registered with SANC as a Registered NurseMust have 2 to 3 years relevant experience (Primary healthcare and care for the aged).Must have valid drivers license, company vehicle will be providedMust be willing to drive around Gauteng as the Nurse will be visiting patients in their homesWorking hours Monday to Friday and on call to assist Care Workers when needed.The candidate must be fluent in English an Afrikaans
Perks
Cell phone allowanceCompany vehicle
To apply for this opportunity please contact Colleen on 0110261907 or email a detailed CV to ( colleen @ LetsLink . co . za )
Job Types: Full-time, Permanent
Salary: Negotiable
Please view our website: www letslink .co .za
https://www.ditto.jobs/job/gumtree/3086306522?source=gumtree
14h
1
SavedSave
BUSINESS ANALYST
IntroductionAn innovative medtech company is seeking a passionate and versatile Business Analyst to join their dynamic team of professionals.
Job purpose:The Business Analyst takes ownership of assigned products and keeps a handle on product and project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving product success by designing efficient and scalable systems/products and ensuring on-time and on-budget delivery thereof.If you have a passion for systems and sustainability and working in tech, then this role is ideal. We leverage smart tech and give people the gift of hearing.
REQUIREMENTSMinimum education (essential):• For senior position: BEng (Industrial).• For junior position: a qualification is not necessary.
Minimum education (desirable):• Bachelors of Engineering (Industrial) or similar
Minimum applicable experience (years):• For senior position: 5 years minimum• For junior position: No experience necessary
Required nature of experience:• Business Analysis within the IT, software or medical device field• Development of project, product and system specifications• Requirement gathering and documentation• Project Management
Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design
Skills and Knowledge (desirable):• Agile Project Management• BPMN or UML Knowledge
COMPETENCIESEssential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals
Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESBusiness Analysis 60%• Full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.• Multi-task on a suite of projects and products, all within different stages of development and implementation.• Compile intuitive system and product requirements and specification design, in terms of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjAwNTU0Mzc0P3NvdXJjZT1ndW10cmVl&jid=1194906&xid=2600554374
15h
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