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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
SavedSave
Main Purpose
To provide manage the reception function as well as provide administrative support to the finance department.
Qualifications
Matric / Grade 12Microsoft Office (Email, Word, PowerPoint, Excel)Accounting Qualification (Advantageous)
Experience
2 years in a similar role
Role and responsibility
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.Schedule appointments and maintain and update appointment calendars.Prepare InvoicesReconciliationsPaymentsFile and maintain records.Administrative duties as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM1MjU3NjM4P3NvdXJjZT1ndW10cmVl&jid=1371258&xid=2235257638
2d
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Red Ember is actively recruiting for a Payroll Administrator based in Menlopark, Pretoria.
Suitable candidates must have 3 to 5 years of payroll experience on the Sage (VIP) Premier system.
Key responsibilities:
General monthly payroll for 3 payrollsStatutory paymentsGeneral monthly reportingChecking and Auditing Payrolls, ensuring legislative complianceCalculations, payments, and reconciliation of Payroll tax and Group tax including IRP5Maintain Employee Self Service program and HR PremierProvident Fund, Medical Aid and UIF applicationsManage Company benefit programs
Requirements:
Matric South African CitizenMinimum of 3 years experience in payroll administrationComputer Skills in Microsoft ApplicationsPremier HR ESS
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI5MjIyNzkxP3NvdXJjZT1ndW10cmVl&jid=568087&xid=2829222791
2d
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Qualification: BEng Industrial Engineering / BEng Mechanical Engineering (Experience 0-2 years)
Qualities needed:
1. Self Driven
2. Deadline Driven (Required in automotive world)
3. Very strong organizational
4. Well-Developed interpersonal Skills
5. Administrative skilled
6. Computers Skills (Microsoft Office)
Core Activities:
• Assist timing plans & Gantt charts
• Assist process improvements (factory optimisation, cycle times, packaging, ergonomics etc.)
• Assist with process integration (Developing new product supply chain and process flow)
• Maintain the BOM’s on ERP system
• Assist with new project floor layouts and optimization
• Assist with new project part approval process (PPAP) which includes FMEA’s, Control plans etc.
• Structural Designs and Strength Calculations (Basic knowledge)
• Drive PCR Platform (Continuous improvements, Corrective actions etc.)
• Cost saving - Bins, Process, Floor space, Tools,
• Developing standard operating procedures
• Developing part packaging instructions
• Develop OK-NOK documentation
• Sub-supplier management
Bonus Requirements:
• AutoCAD (2D Layouts)
• Catia V5
• Solidworks
• Knowledge of Syspro (ERP system)
• SQL Programming
• Manufacturing environment experience (Sheet metal)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIxMDcxNzY1P3NvdXJjZT1ndW10cmVl&jid=1268600&xid=4221071765
2d
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Qualification:
BEng Industrial / Mechanical Engineering 3-5 years’ (Batchelor Degree) Experience in automotive manufacturing sector or 5 – 10 years’ experience in the automotive manufacturing environment.
Core Activities:
Monitor Production Performance:
OEEScrap/PPMReoccurrencesDown time
Bonus Requirements:
Knowledge of Syspro (ERP system)Automotive sector: manufacturingRobotic programming (spot welding, MIG Welding)
PLC (Programmable Logic Controller) Programming
Qualities needed:
Self-Driven (Motivated)System DrivenDeadline Driven (Required in automotive world)Very strong organizational skillsWell-Developed interpersonal SkillsStrong leadership/management skillsAdministrative skilledComputers Skills (Microsoft Office)Strong analytical fault-finding skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTM1NzkyMDk0P3NvdXJjZT1ndW10cmVl&jid=1209370&xid=3935792094
2d
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SavedSave
Our client is looking for an HR Payroll Administrator to do their full payroll administration duties on salaries and wages.
DUTIES AND RESPONSIBILITIES:
Processing all input data of payroll on SAGE;Clearly understanding the system and administration requirements;Knowing and understanding the company policies for administration and adhere to them;Ensuring that all employees have their files;Ensuring that all limited duration of employment are signed;Ensuring that all core employees have signed a contract of employment as permanent employees;Ensuring that all new employees are having bank accounts and assisting them to open bank accounts if they do not have; Make accurate head counts of employees on SAGE payroll system;Add new employees on SAGE payroll system for the current processing period;Ensure that processing dates on SAGE System are correct;Ensuring that all hours are correctly dated and recorded on SAGE and they are also signed by line manager before payroll;Overseeing that all employees have been paid;Responsible for the SAGE payroll to run smoothly without delays every month;Assist any payroll queries with the payroll manager on time;Print pays-lips on SAGE payroll system and distribute them to line managers for all employees;Conduct audits of wages costs and wages pay out by reconciling monthly costing, checking for duplicates and unallocated wage packets;Ensuring that all annual and sick leaves updated accordingly;Responsible for any changes made on SAGE, medical aid tables received from Medical Aid Scheme;Recommend measures to help protect workers from potentially hazardous work methods, processes, or material;Calculate payroll deductions by accurately using SAGE and process payroll to meet preset requirements;Submit reports on payroll activities for the month;Verify and submit timekeeping information for accurate and efficient payroll processing;Manage payroll data entry and processing for employees to comply with predetermined company guidelines;
REQUIREMENTS:
Proficient in ExcelMust be SAGE Payroll system literateRelevant tertiary qualification (Human Resources, Payroll)MS Office literacy5-10 years experience Must preferably reside Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTAwMjQ0ODc5P3NvdXJjZT1ndW10cmVl&jid=1175669&xid=3500244879
2d
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Minimum requirements:• Matric• Previous admin or retail experience would be beneficial• Ideal position for school leaver, 1st or 2nd job• Friendly and out-going type of person• Computer Literate• Fast learner• Driver’s license and own car
Purpose of position:• General administration and running of the shop• Stock Control• Cashier duties• Attending to customers • Other duties as given by management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg2ODUzODcyP3NvdXJjZT1ndW10cmVl&jid=1691496&xid=3586853872
2d
1
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Our client in the Centurion area is recruiting for a Snr Manager: Property Development, who will be responsible to ensure that company objectives for Profit, Program, Quality, Safety and Environmental performance for each property development project are achieved.
The focus will be on strategic planning, evaluating preliminary feasibilities, concept design & planning and development management.
Strategic Planning- Develops strategies for further review.
Preliminary Feasibilities
- Evaluates market sectors in terms of emerging opportunities and monitors market/competitor trends.- Defines and reviews project goals and constraints.- Defines and evaluates best use options for properties
Concept Design and Planning- Develops design briefs with external consultants.- Arranges site audits.- Develops budget estimates /cost plans
Development Management- Liaises with approval authorities and relevant parties.- Negotiates/gains approvals in a timely and cost-effective manner.- Advises and liaises with all other stakeholders. Development.- Obtains senior management approval for development strategies.
FUNCTIONAL KNOWLEDGEReal estate asset management; Property Market & Property Asset Management; Risk Mitigation; Tendering; Contracting/ Legal; FacilitiesManagement, Real Estate and Workplace industry best practices and trends; Procurement tender and negotiation processes
FUNCTIONAL SKILLSComputing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project). Presenting & Communicating Information Real estatecontract management; Lease administration; Real estate leasing documents and contracts; Property Quantitative Methods; Property Developmentand Management; Real Estate Finance; Real Estate Market Analysis; Commercial Real Estate Investments; Real Estate Valuation, Development andbrokerage; Appraisal development for evaluating projects; Project Management & Planning; Business Acumen and insight into operationalmanagement; Financial Acumen including budgeting; Change management; Financial Modeling
QUALIFICATIONSBSc Property Studies/ QS, Engineering - Construction Management (NQF level 7), or 4-year degree relevant to Construction Economics & ManagementEXPERIENCE8 Years experience of which at least 2 years on management level, in Commercial, Retail, Construction & Property Direct Input, including small or largeprojects.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjYwOTQ2MDM4P3NvdXJjZT1ndW10cmVl&jid=1080523&xid=3660946038
2d
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM1MjE5MjU1P3NvdXJjZT1ndW10cmVl&jid=1474552&xid=2835219255
2d
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An exciting position has become available with our client based in Centurion for a Senior Manager: Key Accounts Management, who will be responsible for the relationship management between the company and clients in respect of real estate and related services company offers. Primarilyfocuses on the strategic development and implementation of space demand requirements for clients, resulting in optimized and cost effectiveaccommodation occupancy costs.
Property Market & Property Asset Management; Deep and proven knowledge of Facilities Management, Real Estate and Workplace industry best practices and trends; Procurement tender and negotiation processes; Continuous Improvement; Operational Excellence; Analytical skill and to understand and manage budget and expense accounts; Understanding of project management
Operational management; Financial Acumen including budgeting skills; SLAs - setting of customer service metrics and managing service delivery; Performance Monitoring - setting and measurement of key performance indicators; Change management; Real estate business strategy compilation; Real estate contract management - Familiarity with lease administration and real estate leasing documents and contracts; Established experience utilizing Real Estate IT platforms and systems
Accountable as the central point of business engagement to interact regularly with client representatives, executives and senior leadership in order to gather and understand short, medium and long term business strategy.Maintain strong relationships with customers and business stakeholders and understand the business context in which they work.
Responsible for the strategy, design and implementation of client accommodation plans in collaboration with the client and their representativesDevelop and maintain key performance indicators (customer satisfaction, cycle times, cost, and service levels) and uses analytical tools to understand performance gaps.Become a strategic partner that remains closely connected with client representatives, executives and senior leadership as well
Oversee Key Accounts Management team, gather, understand and translate business strategies into implementation and client relationship management plans.Ensure that new requirements from business raised are captured, analysed and prioritised to ensure alignment with client projects and service roll out strategies.Identify best practices across the spectrum of facilities & workplace matters (internally and externally) and recommends and implements innovative opportunities to drive operational performance and cost reduction for clients.
Relevant 3 year degree/ diploma (NQF level 6), preferably in built environment field, Business/ Commerce or related field
Experience
7 Years relevant experience, of which at least 2 years on management level
Special Requirements
Execution Excellence, f...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUwMDkzMTY4P3NvdXJjZT1ndW10cmVl&jid=1149799&xid=2950093168
2d
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Sage 300 People is a must.Must be able to process weekly and monthly payroll of +-4000 per week from 20 Franchisees.Bargaining Council experience will be advantageous.Batch Importing, tax and exceptions including new and terminated employees, transfers and leave calculations.Must be able to work individually and in a team.Must be able to work under pressure.Advanced Excel skills are a must.Must have own transport and willing to work overtime from time to time.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMxMjE3Njk5P3NvdXJjZT1ndW10cmVl&jid=1124209&xid=2431217699
2d
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Looking for a passionate Junior Merchandiser who is interested in learning more about buying and planning and is passionate about product development and outdoor retail markets
Duties will include:
Assisting buyer & product developer with everyday administrative tasksPresentation and quotations of new products to customers and managementPlacing purchase orders and signing sales contracts with overseas factoriesPlacing purchase orders with local suppliersOrder and sample tracking and ensuring on time supplier shipmentAnalysis of orders with ME Excel spreadsheets and administration of orders, from placement to final store deliver including quality control (sample approval)Assisting in management of pre-production samples through to production approval, within company policy and proceduresResponsibility for recovering and monitoring any claims from factories for any losses incurred, due to defective quality or late deliveryQuality control specifications
Requirements:
MatricRelevant Diploma or Degree will be an advantageMinimum of 1-2 years experience in product developmentDrivers license and own transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjY4MDgyOTU4P3NvdXJjZT1ndW10cmVl&jid=1228476&xid=3668082958
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Responsibilities:
Request commercial stop order deductions (TCF).Retrieve deduction request files from Aims.Extract different deduction requests from Aims reports and prepare them for submission to various institutions via email.Follow up on deduction requests distributed by Hyphen.Reconcile commercial stop order receipts.Request feedback from different institutions to support the deposits made into the CSO bank account (TCF).Perform a reconciliation between the deduction requests submitted and the feedback received from different institutions, ensuring that the feedback aligns with the amount deposited into the bank account.Update any differences identified through this reconciliation in Aims to ensure accurate reflection of receipts (TCF).Allocate deposits in FNB Deposit account and bank account journal(s).Investigate the system-generated exception report concerning deposits that couldnt be allocated in AIMS.Conduct monthly reconciliation between the bank statement and transactions allocated on AIMS (both system-generated and manual) to ensure completeness and accuracy.Prepare the journal to be posted to Sage.Calculate amounts to be refunded to policyholders (TCF).Process refund requests that have been received.Identify all Aims transactions related to the refund.Perform calculations based on the number and value of premiums received, taking into account any applicable premium increases.
Requirements:
Formal Education:
Matric with mathematics and accounting.
Technical/Legal Certification:
National diploma (an advantage).
Experience:
1 Year of finance experience (an advantage).Exposure to the insurance industry would be beneficial.A working knowledge of AIMS is preferred.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTQzNTg3MzcwP3NvdXJjZT1ndW10cmVl&jid=1741906&xid=2543587370
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One of our clients in the insurance industry is looking for someone to join them in their financial administration department.
Requirements:
Must have Grade 12 with mathematics and accounting.1 year finance experience (advantageous).Insurance industry (advantageous). A working knowledge of AIMS.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU2OTQxMzI2P3NvdXJjZT1ndW10cmVl&jid=1741902&xid=1056941326
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JOB ROLE REQUIREMENTS QUALIFICATIONS • Recognized degree or equivalent • ITIL Service management Basic Guidelines for IT Services and Management
EXPERIENCE • 5 Years in IT Management • Experience in dealing with teams within a geographical and technical complex environment • Work experience within the retail and manufacturing environment (desirable) would be an advantage
KNOWLEDGE REQUIRED • Strong organizational and interpersonal skills • Strong project management skills • Ability to conduct research into issues and products as required • Ability to make fast and logical decisions • Ability to handle constantly changing flow of requests, multitask during busy times and remain productive during slow times • Take ownership and responsibility of issues from start through to successful resolution • Understanding of Active Directory • Hands-on experience with computer networks, network administration and network installations • Ability to manage personnel and the ability to work with or without direct supervision • Friendly presence, helpful attitude, and ability to work in a team environment
SKILLS REQUIRED • IT Security • Windows Server 2012/2016/2019 and Windows 10/11 • Microsoft 365 as a suite (Office, SharePoint, Teams etc) • Excellent knowledge of technical management, information analysis and computer hardware/software systems
JOB ACTIVITIES 1. Role-Specific Strategy: • Assist and involved in IT strategy development • Actively implement IT strategy Architecture: • Ensure alignment with the overall IT strategy • Manage the environmental changes • Own the IT architecture: Application, Infrastructure, and Information Governance• Compliance • Setting and enforcement of policies and procedures • Change management • ITIL and best-practice alignment • Audit engagement Business Systems• Troubleshooting • Operational excellence • Liaise with user community and application owners around performance and variation requests • SLA Management: Performance, Availability and Capacity Planning • Attend and participate in user forums Infrastructure and Operations: • Networking • Assists in the planning and implementation of additions, deletions, and major modifications to the supporting infrastructure company wide • Implement network security at the corporate level as established ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODA3MDQ5NTQ0P3NvdXJjZT1ndW10cmVl&jid=1285570&xid=2807049544
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