Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Top ads in Jobs
Friendly and hardworking
housekeepers are needed for a Hotel in East Rand.
Must have previous
housekeeping experience in a Guest House or Guest Lodge or Hotel.
The following is
essential:
English well speaking
Previous hospitality
experience.
Hard working
Cooking experience a
plus
Must Live in
If you have all the
above please E-mail your CV with your picture to info@africaparadise.co.za
3d
Benoni
Results for lodge in Jobs in South Africa
1
SavedSave
Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
2d
1
SavedSave
NAMIBIAM RESIDENTS ONLY - NO WORK VISA FOR THIS POSITION
Remote lodge in Namibia, requires general lodge manager to oversee both front of house and back of house, operations, including maintenance.
Proven track record of at least 5 years in a similar position essential with contactable references.
FRONT OF HOUSE
Service orientated ensuring excellence in both the product and the guest experience – the guest always comes firstAttention to detail in respect of service and overall presentation of lodge experience and assetsStrong leadership and management skills to coordinate and direct the lodge staffStrong organizational skills to ensure all policies and procedures are strictly adhered to and enforcedComprehensive knowledge of HR and Labour Law practices and the ability to resolve potential employees’ dispute and carry out disciplinary procedures where necessaryOverseeing of daily, weekly and monthly lodge administration and stock controls and reporting to Head Office at month end
BACK OF HOUSE
Responsible for maintenance and repairs of all assets including buildings, vehicles, sewerage system, borehole and solar installation, roads maintenance etc.Ability to coordinate all daily logistics and plan ahead to ensure smooth running of all operations including direct procurement with suppliersSound preventative maintenance skills and ability to proactively identify new maintenance projects and action plans accordinglyGood knowledge of sustainability concepts and eco-friendly practices to be enforcedPosition requires ability to drive 4x4 in sandy and rocky terrainsDriver’s license, PDP and Tax Identification Number are compulsorySolid track record with contactable referencesFluency in German and/or French an advantageFlexible and adaptable to deal with any unforeseen circumstances in a very remote locationThe candidate must be willing to work flexible and long hours according to operational requirements.Remuneration will be market related
Closing date for submissions: 28.02.2023
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTY0MTQ3MzQ1P3NvdXJjZT1ndW10cmVl&jid=1501510&xid=2564147345
2d
1
Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
2d
1
SavedSave
Company based in JHB
Position - Senior Back Office Engineer
Salary Range – R45 000 – R50 000
Must be prepared to travel to lodges on occasion.
Start Date: ASAP
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (AT LEAST 5 YEARS)
Designing, implementing and maintain complex IT systems.
Experience administering Virtualisation technologies (VMWare preferred).
Experience supporting MS 365 environments.
Enterprise Security Services (Endpoint, Server protection).
Experience implementing and supporting Microsoft products including Active Directory, LDAP, Exchange, Remote Desktop Services, and IIS.
Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF).
Enterprise storage management (EMC, EqualLogic, iSCSI, LUN, Load balancing)
Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet), Firewalls.
Strong documentation and policy writing skills.
DESIRED EXPERIENCE & QUALIFICATION
VMWare certified, MCSE, CCNP, ITIL certified
Microsoft 365 certified, MS Azure, SharePoint
Project management experience
Experience with Disaster Recovery
Experience in administering cloud platforms
PERSONAL ATTRIBUTES:
Willingness to find valuable work and pursue positive outcomes without instruction
Able to work fast and accurate
Able to navigate complex challenges and implement strategic solutions
Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzA4NDE2NDU/c291cmNlPWd1bXRyZWU=&jid=1322400&xid=170841645
2d
1
SavedSave
KEY OUTPUTS
Meet and greet all guests, say goodbye to all guests, know all guests by nameUnderstand personal guest needs through interactionWhen required to do so, conduct thorough orientation of new guests on arrival and inform the kitchen of any dietary requirements, liaise with guides and butlers with regard to any special requestsTransmit guest information to other lodges and get information from other lodges before guests arrivalCover all daily and weekly requirements of the Lodge Manager, especially budget control and guest delight activitiesWhen required to do so, assist with room allocation and planning for future bookings well in advance – read all day sheets thoroughly and plan for any special requests, requirements or occasionsBe present at all morning meetingsWhen required to do so, plan all tomorrow’s activities and transfer activities with the guides/trackers/driversEnsure that all rooms are checked by Guest Relations – Housekeeping Manager before the guest’s arrivalIn co-ordination with other management, host guests at all mealsManage check-outs and invoices when Lodge Administrator is on leave or needs assistanceAssist with monthly planning – training, guest requirement and staffing levelsFamiliarise yourself and adhere to the Company Policies and ProceduresSit in on Disciplinary procedures – sound knowledge of all policies and procedures and labour relationsEnsure that minimum standards as per BOPs are adhered to in all departmentsPromote and instil a passion for Going the Extra Mile throughout all departmentsClosely manage all guest delight activities together with other management, butlers, guides, housekeepers and other staff as necessaryAttend any departmental and finance meetingsOversee stock takesSpot check equipment, replace and improve when necessary. Manage annual on on-going maintenance and deep cleaning of furniture etc.Welcome packs for new staffOrganise training workshops with the lodge managerCheck uniforms are correct, name badges are worn etc.Ensure monthly operational stock takes are done and that you order up to parMaintain par stock of crockery & cutlery, linen, operational smalls, and guest amenities in the store rooms. Ensure the store rooms are kept neat and tidyRegular “walk-about” the office, stores, laundry and workshop - tidy, dusted, clean, including toiletsHelp drive:Company LifeNew “stories of the Company”Community involvementTraining and records of suchStaff delightGuest Delights, Uniform, Cut & Crock, Ops Smalls and GA
PREVIOUS WORK EXPERIENCE REQUIRED:
2 years’ experience ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTI1NzczNTMzP3NvdXJjZT1ndW10cmVl&jid=1209462&xid=1125773533
2d
1
SavedSave
KEY OUTPUTS
Managerial
Overall responsibility for the effective management on all levelsOverall management of all operational management at the Tented Camp and direct support to the Management Team including Security, Chefs and Guiding TeamDevelopment, Training and relief schedules of all direct reports managementOverall responsibility for all permanent and seasonal staff at KTTC and the creating of an environment of learning and development within the company valuesOverall communication between General Management, HOD’s and general staff departments through all levelsManaging HR issues and industrial relations proceduresManaging the Tented Camp in absence of General and Assistant General Manager
Financial
Assisting in creation of lodge budget in conjunction with the General Manager and Lodge accountantActive management of stocks in the Camp such as crockery and cutlers, linen, operational items, spa stocks and safari shop stocksCreate an environment of care for equipment, saving and sustainability
Operational
Management of all Guests areas and exceeding of guest expectationsOverall accountability of following up on all maintenance in ALL front of house areasOverall accountability to live the company behaviours and implement a culture of care and learningDaily, monthly and weekly training of Housekeeping, Butlers, Cleaners etc.Daily, monthly and weekly training of all Service departments within company standardsAssist with daily hosting during mealtimes, welcome, check in etc.Coordinating of reception for day sheets, reservations, VIPs, special requests and guest movementsAssist with daily/weekly/monthly departmental meetingsProvide support and guidance to the Head Housekeeper with Rooms checks, room maintenance and upkeep of company standard in the roomsProvide support and guidance to F&B Supervisor and Service Teams with Main area checks and upkeep of company standards in serviceImplementing and follow up on Development plan and performance management of F&B Supervisor and Lodge StaffCoordinate and actively oversee the exceeding of guest expectations and guest delightsOverall accountability for Leave cycles of Service staff, Reception and Safari ShopDaily and weekly meetings with Assistant GM and GM for smooth operations and updates at the CampDaily and weekly feedback to Reservations on Agents, bookings etc.Implementing of new standards, equipment and active participation into the company cultureImplementing of Fox Browne feedback, regional feedback and adhere to the company standards at all timesCreating an en...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDkyODI4NTgyP3NvdXJjZT1ndW10cmVl&jid=1157606&xid=1492828582
2d
1
SavedSave
Lodge Manager
Location: Northern KZN, South Africa
OUTPUTS
Meet every guest and ensure they know who is looking after themEnsuring all organizational requirements around delivering the best guest experience at the Lodge is planned for and executed on a daily basisEnsure our brand standards are always maintained in all areas that make up the guest experienceRepresent the company’s brand in appearance and behaviourCreate an environment where the company culture is fosteredInnovate new ideas and ways to edge the brand and improveEnsure that our culture of rewarding and recognizing of staff is followed through all levels of the lodgeEnsure that training & development of staff is coordinated and planned according to your budgetsEnsure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resourcesEnsure the company’s Hospitality DNA is known by allRelieve for the General Manager when on leaveHostingTaking the lead on groups, VIP repeat guests and host all agents and operators
KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)
At least 5 years relevant experience in a 5 star operationManagerial experienceCompany KnowledgeValid unendorsed SA driver’s license essential
SKILLS REQUIRED
MS office knowledge is a requirementCommunication skills - with guests and fellow staff membersLateral thinking abilityInitiativeMust be able to cope under pressure to meet guests needsLeadershipOrganizational abilitiesHonest, have good integrity, proactive and driven person who has career ambitionsGood interpersonal skillsPassion for guest delight
This is a permanent live-in position, based at a Lodge in Northern KZN, South Africa
Should you wish to apply for this position, please email your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjk2NDY2ODkxP3NvdXJjZT1ndW10cmVl&jid=1299009&xid=2696466891
2d
1
SavedSave
Financial Manager
Location: Arusha, Tanzania
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
CHARACTERISTICS
Hands-on, self-driven and motivatedOrganised and results orientedExcellent problem-solving skillsComfortable in dealing with and tolerant of diverse cultures, languages and environmentsHighly numerate and accurate, with an eye for detail on numbers and analysis of financial resultsHighly ethical and integrous with the ability to be principled when necessaryBe open to and adapt to the very specific company culture of tolerance across the regions we operate
RESPONSIBILITIES
Finance reporting function for all business units
balance sheet reconciliations and process monthly journalsmonthly management account reporting for regional business units and variance analysisquarterly forecasts, annual budgets and high-level forecastsTreasury management and cashflow forecastingFixed asset register maintenanceDebtors age analysis and bad debt provisionRevaluation and authorisation of all bank reconciliationsReview and approval of payment obligations (creditors)
Maintain commercial focus through preparation & review of detailed budgets, forecasts and input into management decisionsInvestigate and report variances and implement controls to reduce variances where relevantPlan, direct and coordinate the responsibilities of subordinates to ensure they are performing in line with expectations, including regular lodge visitsManage External Audit and field queries with Audit TeamCo-ordinate regional annual budgeting and quarterly forecastingCompletion and submission of relevant tax returns, including VAT, Income Tax, PAYE and Withholding TaxMaintain procedures for custody and control of assets and records in order to ensure safekeepingEstablish and maintain...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80ODYxODg5NjQ/c291cmNlPWd1bXRyZWU=&jid=1057613&xid=486188964
2d
1
SavedSave
KEY OUTPUTS
Kitchen Hygiene standards setResponsible for training chefs & implementing kitchen standardsAbide by the 7 day Menu set according to Food Styling Guide and approved by the company’s Food FundiWork with the company’s training chef when visits are conducted and be feedback fitPresentation as discussed and according to Styling GuideUp to date with What’s Hot & What’s Not for the company’s FoodThrough the Tummy of the Guest BopsCreative Bush Banqueting according to Food Styling GuideProactive MaintenanceGood communications with:All chefsAll camp managersHeads of DepartmentLodge ManagerSuppliersGood stock controls and stock rotationResponsible for all food orders, storerooms and fridge and deepfreezes in absence of the executive chefAll food going out to guests at any time to be checked in absence of the executive chefChef to check buffets/dinner/breakfasts
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightAttention to detailDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
PREVIOUS WORK EXPERIENCE REQUIRED
At least 2+ years Chef experiencePassion for kitchen management – including all kitchen administration, general hygiene and people managementPassion for training staff, creating fabulous food, and new ideas
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTUwOTM3NTM4P3NvdXJjZT1ndW10cmVl&jid=1157608&xid=1550937538
2d
1
SavedSave
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Senior Back Office Engineer will report to the IT Manager. The Senior Back Office Engineer fulfils
a multifaceted role and is responsible for maintaining the company’s Systems and ICT Infrastructure.
KEY OUTPUTS
Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environmentConfigure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls, Telephone systemsDesign and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirementsMonitoring systems and services to ensure system availability and sufficient capacity existsMitigate risks in the server, storage, and network environmentApply operating system patches, hotfixes, service packs, and hardware updatesIdentify opportunities for increased reliability, availability, supportability, performance, and securityInvestigate higher tier incidents and resolve problemsImplement, maintain, and monitor IT security standards and best practicesBuild out and maintain Backup\Disaster Recovery and High Availability capabilitiesContribute to developing, documenting, implementing and upholding IT policies and proceduresContribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement planContribute to maintaining ICT technical documentation
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (AT LEAST 5 YEARS)
Architecting, planning and implementing complex IT systemsFirewalls (Palo Alto and/or SonicWALL preferred)Virtualisation technologies (VMWare preferred)Enterprise Security Services (Endpoint and Server protection)Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange Remote Desktop Services and IISMessaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing)Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)Strong documentation and policy writing skills
DESIRED EXPERIENCE AND QUALIFICATION
VMWare, MCSE, CCNP, ITIL, Microsoft 365, AzurePr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODUzMjI2NDIzP3NvdXJjZT1ndW10cmVl&jid=377550&xid=1853226423
2d
1
SavedSave
Responsibilities
Acting as the first point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all administrative dutiesConclude on all aspects of the post confirmation of the bookingEnquiry warming (to be handed over to Senior Consultant)Sales Quotes as first point of contact to support Senior Sales ConsultantWork directly with Sales Managers to resolve client travel issuesCustomer service-related responsibilities from client and perform other office duties as assignedWork with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolvedWork with our rates team to resolve rates-related tasks and communicate with consultantsLog all required tickets relating to rates and productTimeous turnaround time (Sales Consultant request to be actioned within 24hrs)Ensure Concierge dashboard is updated and reporting done with sales managers
Requirements
Our ideal German Concierge Specialist will possess:
A National Senior Certificate/Matric1 year of experience in a Concierge or Sales Administrative Assistant roleThe successful candidate must be based in Cape Town.Fluent in speaking and writing in the German language.Great communication skillsWillingness and drive to learnExcellent problem-solving skills and the ability to think creatively and strategically.Ability to work in a fast-paced, deadline-driven environment
Not essential but advantageous:
Degree/Diploma in TourismExcellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTY4ODY0MTU4P3NvdXJjZT1ndW10cmVl&jid=1507625&xid=1568864158
2d
1
SPECIALIZED DUTIES
You would be required to be proficient and have substantial experience in the following:
Fields, Painter, Carpenter, Aircon/Refrigeration, Electrical wiring, Plumbing, Diesel Mechanics, Quad Bike Mechanics, Reserve Management, project management, solar farm and ring main maintenance, water and sewerage maintenance
General
You would report to the Lodge ManagerYou will assist in all the maintenance at your Lodge – including plumbing, electrical (domestic), refrigeration and air conditioning, building, carpentry and general maintenanceSolar and Hot Water will be your responsibilityWater Treatment and Sewerage will be your responsibilityYou will be responsible for all routine and preventative maintenance, generator maintenance, fleet maintenance, road maintenance, annual fire break burning and maintaining of the fire breakYou will be liaison between NSE and the lodge for the upkeep of the solar plantProject management and managing large teams of staff will be a requirement
Stock and Tools
You will endeavour to keep a par stock of spares that will allow you to affect emergency and other repairs efficientlyYou will ensure that tools and spares are neatly stored and packed awayYou will perform a stock take of tools monthly and report any shortfalls to the manager
Communication
Maintain open communication channels with the General or Lodge Managers and Guest RelationsManagers and ensure that clear feedback loops are in place to ensure that status reports on problems are fed back to those who have reported themHold frequent meetings with Lodge Managers and the Regional ManagerAttend and partake in the lodge morning meeting dailyConduct morning meetings with the other maintenance staff and make sure that good team work exists within the teamProduce Reports on status of projects and reports on monthly spendProduce in depth maintenance plans for routine and preventative maintenance
Guest Relations
You will be required to assist in hosting guests from time to timeEnsure that when interacting with guests in the lodge environment that you are well presented(Uniform), friendly and courteous
DAILY AND WEEKLY DUTIES
Ensure that the following duties are performed by yourself and your teams at the lodge:
Daily Duties
Swimming Pools & PathwaysClean poolCheck timerBackwash Pool and Clean filterMake sure the chairs are neat and tidyTake pool ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjYxMDU5Mzc1P3NvdXJjZT1ndW10cmVl&jid=1209463&xid=2261059375
2d
1
Areas of Responsibility
Camp Management
Responsibility for the Guest Experience while travelling in the campResponsibility for the management of your camp within the minimum standards of the companyResponsibility for the financial performance of the campResponsibility for the welfare, safety and management of all staff employed within the campResponsible for implementation of the company environmental and social standards in the camp
Guest Experience
Ensure that a service which exceeds their expectation is always offered to guests travelling in the campConstantly develop and improve on the activities and guest experience in the campEnsure standards are in place for the camp as defined by the company brandingEnsure that the standards are constantly adhered to and maintained in the campManage the service delivery concept in camp
Administration
Manage the camps performance against the agreed annual budgetsManage the order process as defined by procurement proceduresOverall responsibility for all expenses incurred and goods received in the campEnsure correct financial process are in place in the campEnsure that all month end procedures are attended to and provided to the Financial Department within time frames as stipulatedEnsure corrective management of all camp assets including those in the staff village
Human Resources
Ensure employment of suitable junior staff in campEnsure all company HR policies are followed in campEmployment proceduresCounselling and disciplinary proceduresPolicies and proceduresEnsure that payroll and other HR procedures are attended to and provided to the HR department within time frames as stipulatedEnsure succession planning for your camp with assistance from CM and/or HREnsure a process of evaluation is implemented for all camp staff to monitor performance and fair pay processEnsure the ongoing training of the camp staff to ensure adherence to the company standards as well as their personal development
Environment
Ensure that the camp operates in compliance with the environmental policies of the companyEnsure that the environmental strategy is implemented in the camp as defined
Social
Ensure that the camp operates in compliance with the social policies of the companyEnsure that the social strategy is implemented in the camp as defined
Safety and Hygiene
Manage all...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzk0NDI4ODM5P3NvdXJjZT1ndW10cmVl&jid=1484492&xid=3794428839
2d
1
SavedSave
KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at mealtimes and check smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany Knowledge (as well as Africa Foundation)Valid unendorsed SA driver’s license essential
PREVIOUS WORK EXPERIENCE REQUIRED
Experience in the service industry especially in dealing with guests and staffPrevious camp manager experience and advantagePrevious experience in working with children an advantage
This is a permanent live-in position, based at the lodge.
Transport to/from leave cycles is the successful candidate’s own responsibility.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjk2MDY4MTI/c291cmNlPWd1bXRyZWU=&jid=1503280&xid=329606812
2d
1
SavedSave
Inbound Sales Executive
Location: Johannesburg
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Sales Executive will hold the responsibility for development of top line revenue for the company’s Southern and East African lodges. The focus will be on sales through Inbound and Retail channels to sell and promote our Southern and East African lodges. The sales executive reports into the Inbound Sales Manager and will work closely with the reservations team towards the ultimate goal of generating bed nights and revenues into the lodges within a narrowly defined operating framework.
KEY OUTPUTS
Understanding and full utilization of travel sales network
The Sales Executive will require an understanding of the travel sales network and the role the inbound market plays in a multi-channel business, including but not limited to:
Understand the complex relationships and buying patterns;Create and Implement sales plans to generate revenue and bed nights into the lodges within a narrowly defined operating framework;Identify prospective clients in the geographies of focus (Johannesburg and surrounds, Mpumalanga and Kwazulu Natal) and Botswana , with the ability to network with and develop these relationships where clients operate in the company’s targeted international markets;Represent the brand at a consultant and business level
Revenue Generation and Strategic Responsibilities
Sales developmentSales / Brand Representation
Develop a detailed understanding of the marketing drivers that drive revenueCreating and conducting presentationsConducting appropriate follow up
Finance
Achieve assigned revenue targets
Responsibilities
Input and execute the sales plan in Johannesburg, Mpumalanga, Kwazulu Natal and Botswana;Search for appropriate and pre-agreed sales leads and prospects;Assist in the development of marketing plans as neededEffectively...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU1MjY4ODYxP3NvdXJjZT1ndW10cmVl&jid=1057614&xid=2055268861
2d
1
SavedSave
Our client is one of East Africa’s long-standing safari companies. They are looking to employ a professional Chef Trainer to be responsible for managing all chef training and Foods & Beverages (F&B) operations and for delivering an excellent guest experience across all their lodges in Tanzania. The successful candidate will be able to forecast, plan, manage and approve all F&B orders in accordance with set par levels and menus.
As the Chef Trainer, you will be tasked with helping to trouble shoot any problems across the lodges, whilst setting and maintaining the F&B standards.
The Chef Trainer is a member of the training team and indirectly the F&B department. The objective of the training department is to constantly train skills in order to improve the quality of service to our guests. As part of the F&B department we aim to offer wholesome lovingly well-prepared meals while ensuring that we engage with our guests to ensure what we offer is well received.
Reporting Relationships
Position Reports to: Group Head Chef Trainer
General Profile
As a chef trainer you will lead by example and must always remain professional. This includes your attire as well as your attitude. A chef trainer is responsible for improving the skills and efficiency of our kitchens while indirectly improving the overall food offering at our camps. He/she will observe all aspects of the F&B offering while in camp and report any irregularities or concerns. While in camp the chef trainer will engage with guests at mealtimes to ensure that meals are well received.
Health & Food Safety
As a trainer he/she will be knowledgeable of food safety guidelines and procedures and will ensure that these guidelines are trained and adhered to. This will include assisting management & camp chefs with cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas at all times. Report maintenance problems, breakages, fire and health hazards, security risks, accidents, lost and found, shortages and any unusual happenings.
Training
As a chef training your main function is to train set curriculum as set out by the group head of training. This training will be reported on a monthly basis. As a trainer you will be asked to assess the progress of each individual and assist in managing their progress.
Enforcing company rules and regulations
It will be your responsibility to ensure that recipes, portion controls, food safety and presentation specifications are adhered to in order to remain consistent. While in camp you will assist with receiving of food items, stock counts and food orders and report any discrepancies to the camp management.
Communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTQzNTQyNTQ/c291cmNlPWd1bXRyZWU=&jid=1209461&xid=614354254
2d
1
SavedSave
Camp Manager
Location: KZN
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose individuals very carefully – they are the strength and the future of this business.
KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at meal times and ensure the smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany KnowledgeValid unendorsed SA driver’s license essential
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg0MDY0MDU1P3NvdXJjZT1ndW10cmVl&jid=1057612&xid=1484064055
2d
1
SavedSave
CHARACTERISTICS
Hands-on, self-driven and motivatedOrganised and results orientedExcellent problem solving skillsComfortable in dealing with and tolerant of diverse cultures, languages and environmentsHighly numerate and accurate, with an eye for detail on numbers and analysis of financial resultsHighly ethical and integrous with the ability to be principled when necessaryBe open to and adapt to the very specific &Beyond culture of tolerance across the regions we operate
RESPONSIBILITES
Finance reporting function for all business unitsbalance sheet reconciliations & process monthly journalsmonthly management account reporting for regional business units and variance analysisquarterly forecasts, annual budgets and high level forecastsTreasury management and cash flow forecastingFixed asset register maintenanceDebtors age analysis and bad debt provisionRevaluation and authorisation of all bank reconciliationsReview and approval of payment obligations (creditors)Maintain commercial focus through preparation & review of detailed budgets, forecasts and input into management decisionsInvestigate and report variances and implement controls to reduce variances where relevant.Plan, direct and coordinate the responsibilities of subordinates to ensure they are performing in line with expectations, including regular lodge visitsManage External Audit and field queries with Audit TeamCo-ordinate regional annual budgeting and quarterly forecastingCompletion and submission of relevant tax returns, including VAT, Income Tax, PAYE and Withholding TaxMaintain procedures for custody and control of assets and records in order to ensure safekeepingEstablish and maintain relationships with internal customers and provide assistance when problems may be encounteredMonthly preparation of Rwanda payroll and reviewing regional payrollSecuring relevant permits and park fees
AD HOC TASKS
Consider review and support investment and commercial opportunities that arise from time to timeAd hoc projects as required from time to time
QUALIFICATIONS & EXPERIENCE
Qualified Chartered AccountantMust be proficient with MS Office Packages and be able to demonstrate superior MS Excel abilitiesExperience in Accpac or Tourplan a plusMust be able to work in a challenging environmentEast African Tax & Accounting experience an advantageInternational experience is a plusLuxury lodge and / or Touring finance experience an advantageRwandan National is preferredhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82Mzg3OTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1508287&xid=63879915
2d
1
SavedSave
EAST AFRICA SALES SPECIALIST
Century City
R 35 K + US$ incentive
Join this leading international safari / lodge company and be responsible for sales and guest services for the international market. Responsibility:Handle all communication from initial enquiry, advising and consulting to find the best itinerary and guest service at pre/ during / post – travel.
5 years’ experience selling East Africa Safaris and clear criminal record is essential.
Fully COVID vaccinated preferred.
Only candidates with East Africa Safari experience will be considered.
Please quote ref: A2866
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R35 K + US$ incentiveJob Reference #: A2866Consultant Name: Angela Woolf
2d
1
SavedSave
East Africa Global Concierge
Location: Arusha, Tanzania OR Nairobi, Kenya
BRIEF
The Company’s Global Concierge service is a personal, bespoke global ‘access platform’ for direct, indirect guests, and travel partners, for guests travelling with the company in Africa. It provides information and assists with travel requirements pre, post, and during travel with the company – ensuring guests and trade partners receive a personalised, worry-free experience. The in-country support service will operate seven days a week.
KEY OUTPUTS
Upholding the values of the company ... Care of the people, Care of land and Care of the wildlifeCalm and professional communication skills in order to service travel partners, direct and indirect guestsConsistent and clear communication with trade partners, direct and indirect guests, sales teams, preferred supplier partners and colleagues where requiredProactive selling of the company’s Africa products and services ensuring the best suitable safariMeets people and responds to a variety of situations with poise, patience, and discretionMust have patience, tact, a cheerful disposition and enthusiasm, as well as a willingness to serveHave a strong knowledge of the company and the regions and territories it operatesAn independent, curious and “can do it” nature
ADDITIONAL DUTIES
Attend and participate in continuing educational programs and training webinarsSupport and Assist other departments and offices during leave cycles
QUALIFICATION REQUIRED
High School Qualification, 3 year University/College Qualification advantageous4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or Lodge Management Experience or a Concierge Service Experience
KNOWLEDGE REQUIRED
An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, the company’s Guest Information System - training provided)Good destinations knowledge of East Africa preferableA willingness and aptitude to learn
SKILLS REQUIRED
Experience with multi-currency with an understanding of the principles of foreign currencyWorking in an orderly mannerMust possess multi-tasking skills with constant interruptionsMust readily resolve challenges to the satisfaction of guests and travel partners. If not able to resolve, take ownership to ensure it gets to the appropriate person/department for assistanceCustomer Service and Relationship focusedWorking under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NzgwMTQ3NjQ/c291cmNlPWd1bXRyZWU=&jid=1508286&xid=978014764
2d
Save this search and get notified
when new items are posted!
