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Results for spanish in Jobs in KwaZulu-Natal
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
1d
1
The CSC role is a Call Centre based role, Excellent English and French needed, coupled with advanced computing capabilities, willingness to work shifts and a keen interest in the medical industry.
The WorkSafe Centre of Excellence provides global medical compliance management of essential health screening and vaccination support services to multinational organisations with expatriate populations (employees and dependents) who are required to travel frequently or are assigned to work in foreign countries and frequently in remote locations.
Main duties:
Provide telephonic support to clients regarding medical issues/queries.Provide the day-to-day operational and administrative work effort required to deliver the WorkSafe services in line with client service agreements, while adhering to the WorkSafe policies and procedures.Manage Health Checks cases for specific client programmes in line with the relevant operations procedure documentation.Issuing of Health Passports and Fitness Certificates.Get to know emergency procedures and the location of the first aid kit and AED.Ask questions to check or clarify any issues relate to OH&S training, tasks or any issue that may affect safety in the workplace.
Must have the following:
HSC or equivalentTertiary Qualification preferable.Demonstrated understanding of working within a professional/general Customer Service focused environment – 1-2 years experience, preferably in a medical/healthcare environmentExperience within International SOS advantageous.Fluent, written and spoken English and French is an explicit requirement of the role.Portuguese or Spanish a requirementShift work in accordance with a pre-published duty roster (24 hours a day, 365 days a year).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI2NTcyNDMxP3NvdXJjZT1ndW10cmVl&jid=1413831&xid=1326572431
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1
Pasta Specialist : Research and Development ManagerThe Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D).Education:Bachelors degree (B.S.) or equivalent combination of education and experience.B.S. degree in nutrition, food science, or food technology is preferred.Minimum 5-7 years related experience in Research and Development or related field.Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantageTravel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.Conduct production trials to ensure successful launch of new and revised products.Monitor production to confirm plant capability and conformance to design criteria and train plant operation.Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.Report and present oral and written updates including product demonstrations to team and customers.Prepare all necessary document such as, but not limited t...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTAyNzE2Njg0P3NvdXJjZT1ndW10cmVl&jid=1208924&xid=1502716684
1d
1
SavedSave
Pasta Specialist : Research and Development Manager
The Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .
Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D). Education: Bachelors degree (B.S.) or equivalent combination of education and experience. B.S. degree in, Food science, or Food technology, Chemical engineering is preferred.
Minimum 5-7 years related experience in Research and Development or related field. Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantage Travel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.
Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.
Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.
Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.
Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).
Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.
Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.
Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.
Conduct production trials to ensure successful launch of new and revised products.
Monitor production to confirm plant capability and conformance to design criteria and train plant operation. Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.
Report and present oral and written updates including product demonstrations to team and customers.
Prepare all necessary document such as, but not limited to, test report, Standard Formulation, Standard Process, any other n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjM3NDk5Nzc/c291cmNlPWd1bXRyZWU=&jid=1210242&xid=963749977
1d
1
CompanySuperprof is a private tutoring platform that connects those who want to learn with those who wish to teach and pass on their knowledge to others.
Our knowledge-sharing platform allows tutors and students to find each other easily and to connect in total confidence.
Superprof was founded in France in August 2013 and is now present in 37 countries and territories.
Today, there are millions of registered community members worldwide, and our tutors offer help in more than 1 000 subjects, including music (guitar, piano, etc.), languages, sports (golf, sports coach, swimming, etc.) and school subjects (Maths, Accounting, Life Sciences, etc.).
Job DescriptionSuperprof is offering you the chance to become a private Spanish tutor in Richards Bay.
We are looking for motivated and passionate people from across South Africa (both with tutoring experience and without) to teach in 1 000+ subjects, including academic support, languages, music, sports, arts, hobbies, etc ...
Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others.
With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability.
Teach online from wherever you are, or meet students face-to-face.
Join the Superprof team by applying here, and start offering private lessons to students of any age, at any learning level, located near you and overseas.
The ideal profile:
-You have a particular skill, a flair for languages, or an aptitude for certain subjects
-You want to pass on your knowledge to others
- You have experience or a qualification in the subject or discipline you wish to teach
- You are patient, punctual and a good communicator
- Like us, you think everyone has something special to share.
Create a tutoring advert for each subject you wish to teach, we’ll publish it on our website and students will reach out when they’re ready for a lesson.
Advantages- Free to join
- No user fees (we do not take any commission!)
- Set your own rates and working hours
- Be your own boss
- Teach from home, in your local area or online
- Thousands of potential students.
Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX185NDhfMTUyOTNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1207777&xid=948_15293
2y
1
SavedSave
Pasta Specialist : Research and Development ManagerThe Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D). Education: Bachelors degree (B.S.) or equivalent combination of education and experience. B.S. degree in, Food science, or Food technology, Chemical engineering is preferred.Minimum 5-7 years related experience in Research and Development or related field. Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantage Travel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling. Role and Responsibilities:Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.Conduct production trials to ensure successful launch of new and revised products.Monitor production to confirm plant capability and conformance to design criteria and train plant operation. Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.Report and present oral and written updates including product demonstrations to team and customers.Prepare all necessary document such as, but not limited to, test report, Standard Formulation, Standard Process, any other necess
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3Njc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211515&xid=1108_57678
2y
Ads in other locations
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the ...Job Reference #: 202416
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202423
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
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POSITION AVAILABLE IN WESTLAKE, CAPE TOWN OR RIVONIA, JOHANNESBURG
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the Retail Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company ... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousPrevious experience working with the Latin American Market (clients)Spanish/Portuguese advantageousA good knowledge of South Africa, Southern and East Africa advantageousA willingness and aptitude to learn
SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and the companyProduct destinationsUnderstanding of travel industry channelsExcellent computer skills Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest/Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
Personal growth
Excellent communication skills (E.g. verbal, written, reporting and body language)Time managementTeamwork and interpersonal skillsConflict management and resolutionAttention to detailAdministration and organization skillsPaperless filingSpeed Reading and Typing
PREVIOUS WORK EXPE...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE3MDM2MjY0P3NvdXJjZT1ndW10cmVl&jid=1305128&xid=2517036264
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KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the Retail Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company ... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa and SouthernKnowledge of East Africa advantageousA willingness and aptitude to learnFluent Spanish - written and spoken (mother tongue professional working proficiency)
SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and the companyProduct destinationsUnderstanding of travel industry channelsExcellent computer skills Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest/Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
Personal growth
Excellent communication skills (E.g. verbal, written, reporting and body language)Time managementTeamwork and interpersonal skillsConflict management and resolutionAttention to detailAdministration and organization skillsPaperless filingSpeed Reading and Typing
PREVIOUS WORK EXPERIENCE REQUIRED
Minimum of 2 years previous inbound tour consulting experience required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzU2NTYwMzcyP3NvdXJjZT1ndW10cmVl&jid=1418194&xid=3756560372
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KEY OUTPUTS:
Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliersUpholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED:
Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product knowledge of South, Southern and East AfricaA willingness and aptitude to learnFluent in both verbal and written Spanish preferably South American Spanish
SKILLS REQUIRED:
Communication skills and an excellent command of the English language (spoken and written)Fluent in both verbal and written Spanish preferably South American SpanishTime & desk management including working in an orderly focused mannerThe ability to work under pressure and show initiativeUnderstanding of the travel industry - inbound Tour Operating specifically would be preferableAttention to detailElaborating in writing explanations or descriptionsExceptionally client/guest focusedMust be computer literate and have an in-depth knowledge of Word and ExcelCalm and professional manner of servicing agents/guestsAn independent, curious and “can do it” nature
EXPERIENCE REQUIRED:
Must have at least 3 - 5 or more years inbound tour operating experienceExtensive DMC knowledge of at least 2 of the 3 regions that we work i.e. South Africa, Southern Africa or East Africa
The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU1MTAyMTk/c291cmNlPWd1bXRyZWU=&jid=1503281&xid=105510219
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Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Spanish & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Spanish language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI3NTAxMDEwP3NvdXJjZT1ndW10cmVl&jid=1529337&xid=4127501010
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An international company that is specialist in network products would like to hire a Telemarketing Executive that is skilled in the niche. The role is for their SA operations based in the Pretoria.
Qualifications and Experience:
1 -2 years’ experience Lead generation – use of social media for lead generation will be an advantageExperience in Networks or SecurityFluency in foreign languages is an advantage, in particular French, Arabic, Portuguese, SpanishMS Office Excel, Word & OutlookFamiliar with SQL or MS Access to run basic queries
Key Responsibilities:
Well-developed telesales skills. Candidate should show evidence of previous success in a telesales environment with strong sales skills and the ability to present a convincing argument for our products and to ensure prospective clients are interested in learning more. Highly personable and able to relate to people on the phone. They should be an excellent speaker and be able to read the tone of each prospect’s voice to follow the best approach for each prospect.Drive, energy, tenacity, and commitment to excellence – our sales challenge can be tough, so they’ll need to be highly organised, self-managing and disciplined to maintain activity levels and achieve targets in the face of rejection.Team leader experience – ideal candidate will have experience managing, mentoring, and motivating a team. *Excellent communication skills – both written and verbal. Ability to communicate to prospective clients based on where they are in the pre-sales cycle. The ideal candidate should also be able to relay key information to the sales team when handing over well-developed leads.Excellent teamwork – a good team player, will contribute to creating this new team that supports one another and drive each other to excel. They’ll need to be able to work closely with other teams to gather and share info.Significant B2B experience, particularly in IT and even more particularly in Networks or Security. They’ll understand how B2B sales cycles differ from B2C and the impact that has on the type of sales interventions required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM2NjgwNjM1P3NvdXJjZT1ndW10cmVl&jid=1486905&xid=2236680635
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CompanySuperprof is a private tutoring platform that connects those who want to learn with those who wish to teach and pass on their knowledge to others.
Our knowledge-sharing platform allows tutors and students to find each other easily and to connect in total confidence.
Superprof was founded in France in August 2013 and is now present in 37 countries and territories.
Today, there are millions of registered community members worldwide, and our tutors offer help in more than 1 000 subjects, including music (guitar, piano, etc.), languages, sports (golf, sports coach, swimming, etc.) and school subjects (Maths, Accounting, Life Sciences, etc.).
Job DescriptionSuperprof is offering you the chance to become a private Spanish tutor in Bhisho.
We are looking for motivated and passionate people from across South Africa (both with tutoring experience and without) to teach in 1 000+ subjects, including academic support, languages, music, sports, arts, hobbies, etc ...
Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others.
With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability.
Teach online from wherever you are, or meet students face-to-face.
Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad.
The ideal profile:
-You have a particular skill, a flair for languages, or an aptitude for certain subjects
-You want to pass on your knowledge to others
- You have experience or a qualification in the subject or discipline you wish to teach
- You are patient, punctual and a good communicator
- Like us, you think that life is a continuous learning experience.
Create a tutoring advert for each subject you wish to teach, we’ll publish it on our website and students will reach out when they’re ready for a lesson.
Advantages- Free to join
- No user fees (we do not take any commission!)
- Set your own rates and working hours
- Be your own boss
- Teach from home, in your local area or online
- Thousands of potential students.
Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX185NDhfMTU2NjdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1227083&xid=948_15667
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CompanySuperprof is a private tutoring platform that connects those who want to learn with those who wish to teach and pass on their knowledge to others.
Our knowledge-sharing platform allows tutors and students to find each other easily and to connect in total confidence.
Superprof was founded in France in August 2013 and is now present in 37 countries and territories.
Today, there are millions of registered community members worldwide, and our tutors offer help in more than 1 000 subjects, including music (guitar, piano, etc.), languages, sports (golf, sports coach, swimming, etc.) and school subjects (Maths, Accounting, Life Sciences, etc.).
Job DescriptionSuperprof is offering you the chance to become a private Spanish tutor in Midrand.
We are looking for motivated and passionate people from across South Africa (both with tutoring experience and without) to teach in 1 000+ subjects, including academic support, languages, music, sports, arts, hobbies, etc ...
Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others.
With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability.
Teach online from wherever you are, or meet students face-to-face.
Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad.
The ideal profile:
-You have a particular skill, a flair for languages, or an aptitude for certain subjects
-You want to pass on your knowledge to others
- You have experience or a qualification in the subject or discipline you wish to teach
- You are patient, punctual and a good communicator
- Like us, you think that life is a continuous learning experience.
Create a tutoring advert for each subject you wish to teach, we’ll publish it on our website and students will reach out when they’re ready for a lesson.
Advantages- Free to join
- No user fees (we do not take any commission!)
- Set your own rates and working hours
- Be your own boss
- Teach from home, in your local area or online
- Thousands of potential students.
Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX185NDhfMTYwODVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1227479&xid=948_16085
2y
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