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The Graduate Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require.
Customers are effectively supported through efficient SLA managementWe can meet the return on investment to the customerWe are recognized as the trusted advisor across our software solutions.
Primary Responsibilities for the Role
Delivers and executes quality Support to the customer as per the SLA/Contract
Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team.
Project implementation
Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments.
Consulting and customer engagement
Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented
Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are eviden...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzU2NTk1MDg0P3NvdXJjZT1ndW10cmVl&jid=1297989&xid=2756595084
33min
1
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Desired Experience & Qualification
20-25 years oldMaleMatric QualificationComputer literate (Word/Excel/Pastel)Previous sales experience will be advantages.Must have a driver’s licence and own transport will be a bonus.
Package & Remuneration
R10 000 – R15 000 dependant on previous experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTc2ODAyNzY/c291cmNlPWd1bXRyZWU=&jid=1567684&xid=917680276
2h
1
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Part Time Sales Consultant Position Available with immediate effect.Retail experience essential. Houseplant knowledge highly beneficial. Rate R40ph Should you be interested you are required to hand deliver your CV to Folha Plant Shop 18 Hudson StreetDe waterkant 8001Do not call or whatsapp
16d
CONSULTANT/ INSPECTER
In this
position you will be responsible for onsite inspections and creating a word
document report with written descriptions and photos of houses/properties that
are for sale to determine the structural integrity and functionality of
components, this includes giving advice on maintenance and repairs needed.
Responsibilities
·
Interface
with clients to discover concerns regarding the property.
·
Transport
to site and onsite inspections.
·
Creating
word document reports.
·
Insurance.
·
Workspace
and internet
Qualifications
·
Strong
analytical, communication and quantitative skills
·
Strong
presentation and communication skills
·
Experience
in the construction industry regards construction of domestic housing,
maintenance and repairs.
·
Demonstrated
proficiency in MS Excel/word.
·
Good
physical health and condition.
1mo
1
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Justine is looking for sales people to earn extra income. Become an independent
Justine Consultant and sell our premium products to your family, friends and
colleagues. You even have the opportunity to buy discounted Justine Products
for yourself. Earn 25% on al tissue oil sales, and free products in your
first 4 months. Training fully provided. WhatsApp Ami on 072 612 3166.
2mo
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