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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/1073947081?source=gumtree
21h
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Registered Nurse - Intensive Care Unit
We are currently seeking a Registered Nurse with a Post Basic Diploma in Critical Care Nursing Science to join our team. The successful candidate will be responsible for ensuring that our Intensive Care Unit conforms to all medico-legal aspects of the healthcare industry, providing the highest quality services to all participating doctors, patients, and staff, and ensuring the smooth running of the nurses station.
Key responsibilities:
Ensuring accurate stock counts are performed when requiredAccounting for stock and maintaining equipmentEnsuring all patient billing is performed accuratelyPerforming all ward dutiesContinually monitoring the smooth running of the wardLiaising with doctors and maintaining inter-departmental relationshipsEnsuring all documentation is correctly completed, appropriately filed, and distributed
Education, experience, and competencies required:
Registered NursePost Basic Diploma in Critical Care Nursing SciencePrivate hospital experience (an added advantage)Proof of registration with the S.A.N.C and proof of personal indemnityStrong interpersonal and communication skills (ability to speak and write English), other languages an added advantageAbility to maintain excellent standards and service levelsCustomer service focusIntegrity and willingness to work flexible hoursMature personality with the ability to assist patients in a courteous and polite mannerPunctual and reliableNeat and tidy in dress codeAbility to work as part of a team and assist where necessaryPrevious work experience in a surgical ward (an added advantage)
If you meet the above requirements and are looking to join a dynamic team committed to providing the highest quality healthcare services, we encourage you to apply for this exciting opportunity.
Apply: clauda@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTkzMDE5MjQ1P3NvdXJjZT1ndW10cmVl&jid=1545471&xid=1993019245
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Job Title: Theatre Nurse
We are currently seeking a highly motivated and experienced Theatre Nurse to join our team. As a Theatre Nurse, you will be responsible for ensuring the smooth running of the theatre while adhering to all medico-legal aspects relative to the healthcare industry. The ideal candidate will have excellent communication skills, be customer service-focused, and able to maintain high standards of service delivery.
Responsibilities:
Ensure accurate stock counts are performed when requiredAccount for and maintain equipment and suppliesEnsure accurate patient billingPerform all theatre duties and take responsibility for theatre instruments used and repacked via CSSDConstantly monitor the smooth running of the theatreLiaise with doctors and maintain inter-departmental relationshipsApply policies for the operation within the healthcare industryEnsure all required documentation is correctly completed, filed, and distributed
Requirements:
Grade 12 CertificateTheatre experience requiredPost Basic Diploma in Operating Theatre Technique (added advantage)Private hospital experience (added advantage)Proof of registration with S.A.N.C. and personal indemnityAbility to maintain excellent standards and service levelsCustomer service focusAbility to work flexible hours, including after-hours call workStrong interpersonal and communication skills (English proficiency)Mature personality with the ability to assist patients in a courteous and polite mannerPunctuality and reliabilityAbility to work as part of a multidisciplinary team
If you are passionate about providing high-quality patient care, possess the necessary skills and experience, and are looking for a challenging and rewarding opportunity, please submit your application today. Apply: clauda@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjkxODI3NDQ5P3NvdXJjZT1ndW10cmVl&jid=1545470&xid=2291827449
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Excellent opportunity for a Merchandiser to join this strong Market leader in the Alcoholic Beverage FMCG Industry! This role will be based in Pietermaritzburg.
Requirements:
Must have a valid drivers licenseMust reside in Pietermaritzburg.Experience within the Liquor Industry is preferable2-3 years experience as a Merchandiser
The Merchandiser is responsible for effectively and efficiently merchandising products to a set standard in order to grow company brands and visibility.Key Responsibilities
OPERATION EXCELLENCE
Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)Count and determine the stock to be merchandised as per SOPDraw stock requirements (e.g. fill the space immediately after entering a store) according to SOPMerchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tagKeep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOPExecute merchandising activities as per cycle brief.Deliver customer satisfaction by managing customer communicationCommunicate and upkeep knowledge of products and promotions according to the cycle briefEffectively record merchandising activities as per standardExecute calls as per the call cycleAdvise Team Leader on identified opportunities in the storeAdvise Team Leader on out of stocks as per SOP
DATA MANAGEMENT AND ANALYSIS
Record relevant metrics and competitor activities as per standard
EFFECTIVE HUMAN CAPITAL MANAGEMENT AND DEVELOPMENT
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintainedPlan and prioritize, demonstrate abilities to manage competing demandsDemonstrate abilities to anticipate and manage changeDemonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needsMake yourself aware of the dress code and adhere to it (smart casual) as per SOP
EFFECTIVE ADMINISTRATION
Submit required documents to the respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOPManage and care for company assets issued to you for business useSubmit all expense reports on time as per SOP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU3OTIwMTg/c291cmNlPWd1bXRyZWU=&jid=1716678&xid=335792018
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LetsLink Recruitment is assisting a Private Hospital Group to employ a Pharmacy Manager to be based in Ballito on the Dolphin Coast in KwaZulu Natal.
The Pharmacy Manager will be responsible for ensuring the development and implementation of a strategy for the pharmacy department in line with companies Pharmacy Division’s strategic themes. The incumbent will further manage all related pharmacy services and activities according to the policies, procedures, philosophy, and objective of the organisation.
Key work output and accountabilities:
Manage, advice and influence the delivery of cost effective, quality patient pharmaceutical care in the hospital pharmacy environment.Effective management of the pharmacy within the legal compliance of the South African Pharmacy Council and the Good Pharmacy Practice in South Africa.Ensure that the pharmaceutical standards, clinical pharmacy services, quality assurance and risk management are maintained within the hospital.Exercise the responsibilities of the ‘Responsible Pharmacist’ in the hospital for all areas where pharmaceuticals are stored e.g.: wards, theatres, and the pharmacy department.Act as a custodian for the management of Schedule 5 and 6 drugs as per legal requirements and related administrative and house-keeping tasks.Manage all aspects of case management and application of managed care contracts in the hospital environment.Manage the pharmacy financials as well as understanding the financial fundamentals, indicators, and drivers of the healthcare business.Ensure control over the financial dimensions of the pharmacy, including accurate and timeous reporting of pharmacy financial statistics to Pharmacy and Finance Division Operations Centre.Effective management and audit compliance of the company’s stock system policy and procedure. This relates to all ethical, surgical, and third-party stock.Manage all aspects of the hospital billing department including the timeous billing of discharged files (DNYB) and billing audit resultsFacilitate a culture that is supportive of talent management and the initiation of required implementations to hone pharmacy talent.Facilitate effective change and conflict management.Ensure professional conduct and appearance of staff.Develop talented pharmacy leaders and high performers.Promote staff wellbeing.Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.Foster an effective working relationship with service providers.
Skills Profile
Education
A relevant Pharmaceutical qualification...
https://www.ditto.jobs/job/gumtree/4058335734?source=gumtree
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Position: Flexo Printer
Location: Pinetown, Durban
Industry: Printing
Role Description:
To ensure that all aspects of the job being produced conform to the customer specificationsSetting up and running the printing machine including caring for the assetCoordinating the Print Assistant and Make Ready crew’s activities and ensuring that hygiene and quality standards are maintained.
Minimum Educational and Experience Requirements:
Flexographic Qualification with City and Guilds Certificate or/RPL (or any Internationally Recognized Qualification)Minimum of four year post qualification experience in a similar printing position
Technical Skill Requirements
Reasonable level of numeracy;Accurate record keepingMulti-tasking skillsGood communication skillsAbility to communicate in English including reading and neat handwritingKnowledge of raw materials, mounting, colour-matching including inks solvents and aniloxsLeadership abilities
Behavioral Skills Requirements
Ability to work under pressure and to deadlinesAbility to give attention to detailTake responsibility for impact of poor workmanshipAbility to solve problems and think analyticallyAbility to work smart and efficientlyBe a team playerPossess a high level of concentrationAdaptability; flexibility; positive self-image; self-control; tenacity; thoroughness;
Roles and Responsibilities
Coordinate the activities of the Print Assistant and the Make Ready Crew.Ensure all Health and Safety Rules are complied with at all timesEnsure pre make, make ready and set up processes take place in the shortest possible time to produce products that conform to all specifications at all times at the maximum possible speed whilst minimizing waste.Do running quality checks to ensure products consistently conform to all specifications.Ensure the ISO 22000 (where applicable) Environmental Management Systems policies, procedures and SOPs are adhered to at all timesEnsure all events that occur on and / or affect the machine the machine during a shift are logged accurately (duration and description, product and quality)Ensure that the required machine maintenance is reported and carried out.Ensure machines are lubricated as per scheduled standards.Ensure machine and equipment are kept clean at all times and a full...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDc1NzQzNTU2P3NvdXJjZT1ndW10cmVl&jid=1142200&xid=1475743556
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Position: Stores Supervisor
Location: Westville, Durban
Industry: Auto Parts
Direct Reports: Procurement Manager
Purpose of the Role:
To ensure that functions of the stores and purchasing activities run efficiently
Required Qualification and Experience:
Microsoft Package (Outlook, Excel, Word)PastelGrade 12Valid forklift licenseCertificate/Diploma /Degree in Supply Chain or Logistics (advantageous)
Key Competencies:
Product Knowledge (advantageous)Good command of EnglishComputer knowledgeTime Management and multitaskingPlanning and organizing skillsUnderstanding of stores function
Roles and Responsibilities:
Check finished goodsAdminister changes on stock listInput stock levels for barsCommunicate stock levels to production and storesDispatch of goodsProvide feedback about dispatch to customer carePurchase order on pastelEnsure sign off purchases by managerSend-off purchase orders to suppliersReceive goodsAssist staff with consumable itemsCheck on stock levels in storesExcel spreadsheet-dispatch-collect all relevant internals for orders being dispatch on the day. Get dispatch signed off by Shona.Copy dispatch & hand out of the factory floor guysWriting out of waybills for time freightPrinting out labels for BullbarsFollow up on dispatch in production with dispatch.Check goods loaded on to the truckDriving of forklift when required to assist with various stores function
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjY5NDA2Mzc4P3NvdXJjZT1ndW10cmVl&jid=1182048&xid=1669406378
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Mission
To build a global finance centre of excellence delivering operational insights that enable us to achieve an excellent return on investment.
Accountabilities
KPIs
Reconciliation of accountsTimely processingMonthly deadlines met Accuracy of financial information
Key Performance Indicators
Reconciliations completed monthlyEnsures accounting records up to dateMonthly deadlines agreed and metCommunicating accurate information to the business
Culture Fit
Show up, speak out and own your customer experience.Care for our people, our customers, and our communities.Always do whats right.Think like your customer.Small details always matter.
Coaching Competencies
Attention to detail.SupportiveHighly OrganisedInsightfulEntrepreneurial and out of the box thinker
Technical Skills
High Levels of EQCommunication, negotiation and people engagement.Accounting, finance, tax, audit, compliance and risk management.Project management, systems and process automation.Pastel accounting & Sage exposure
Qualifications
Formal qualification in bookkeeping1 - 3 years experience in processing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ5NzU5MDkxP3NvdXJjZT1ndW10cmVl&jid=1152571&xid=2149759091
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To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
* To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
*Knowledge:*
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Sound understanding and application of financial management principles
* Knowledge of competency based interviewing
*Skills:*
* Sound managerial, tutorship and coaching skills
* Results and target driven
* Planning and organizing skills
* Problem-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Computer li
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUxOTA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239506&xid=1555_51907
2y
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Introduction Our client is one of the worlds leading manufacturers of flexible packaging. They are associated with premium positioning, leading technology, customer proximity and highly efficient production facilities both locally and internationally. Our client is currently seeking a skilled Flexographic Operator to join their team. Description Position: Flexographic Printer operatorLocation: Pinetown, DurbanIndustry: PrintingRole Description: To ensure that all aspects of the job being produced conform to the customer specificationsSetting up and running the printing machine including caring for the assetCoordinating the Print Assistant and Make Ready crew’s activities and ensuring that hygiene and quality standards are maintained.Minimum Educational and Experience Requirements: Flexographic Qualification with City and Guilds Certificate or/RPL (or any Internationally Recognized Qualification)Minimum of four year post qualification experience in a similar printing positionTechnical Skill Requirements Reasonable level of numeracyAccurate record keepingMulti-tasking skillsGood communication skillsAbility to communicate in English including reading and neat handwritingKnowledge of raw materials, mounting, colour-matching including inks solvents and aniloxsLeadership abilitiesBehavioural Skills Requirements Ability to work under pressure and to deadlinesAbility to give attention to detailTake responsibility for impact of poor workmanshipAbility to solve problems and think analyticallyAbility to work smart and efficientlyBe a team playerPossess a high level of concentrationAdaptability; flexibility; positive self-image; self-control; tenacity; thoroughness;Roles and Responsibilities Coordinate the activities of the Print Assistant and the Make Ready Crew.Ensure all Health and Safety Rules are complied with at all timesEnsure pre make, make ready and set up processes take place in the shortest possible time to produce products that conform to all specifications at all times at the maximum possible speed whilst minimizing waste.Do running quality checks to ensure products consistently conform to all specifications.Ensure the ISO 22000 (where applicable) Environmental Management Systems policies, procedures and SOPs are adhered to at all timesEnsure all events that occur on and / or affect the machine the machine during a shift are logged accurately (duration and description, product and quality)Ensure that the required machine maintenance is reported and carried out.Ensure machines are lubricated as per scheduled standards.Ensure machine and equipment are kept clean at all times and a full clean to required standards is done when scheduled.Ensure that all tasks allocated by the Production Manager / Overseer to you and your assistan
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzMDc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212038&xid=1109_83079
2y
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Position: Stores SupervisorLocation: Westville, DurbanIndustry: Auto PartsDirect Reports: Procurement ManagerPurpose of the Role: To ensure that functions of the stores and purchasing activities run efficientlyRequired Qualification and Experience: Microsoft Package (Outlook, Excel, Word)PastelGrade 12Valid forklift licenseCertificate/Diploma /Degree in Supply Chain or Logistics (advantageous)Key Competencies: Product Knowledge (advantageous)Good command of EnglishComputer knowledgeTime Management and multitaskingPlanning and organizing skillsUnderstanding of stores functionRoles and Responsibilities: Check finished goodsAdminister changes on stock listInput stock levels for barsCommunicate stock levels to production and storesDispatch of goodsProvide feedback about dispatch to customer carePurchase order on pastelEnsure sign off purchases by managerSend-off purchase orders to suppliersReceive goodsAssist staff with consumable itemsCheck on stock levels in storesExcel spreadsheet-dispatch-collect all relevant internals for orders being dispatch on the day. Get dispatch signed off by Shona.Copy dispatch & hand out of the factory floor guysWriting out of waybills for time freightPrinting out labels for BullbarsFollow up on dispatch in production with dispatch.Check goods loaded on to the truckDriving of forklift when required to assist with various stores function
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyODMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185245&xid=1109_72833
2y
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Our client in Pinetown, KZN is looking for a highly skilled, qualified motor vehicle technician.Job Responsibilities: To carry out diagnostic and electrical work and support junior mechanicsTo take steps to ensure servicing of the vehicle remains within the targeted percentages of the manufacturer timeTo discuss technical matters with service advisors and customers To ensure standards are maintained with vehicle care and safety whilst performing functionsTo ensure vehicles are returned to the customer after service in a neat and clean condition Qualifications / Requirements: Trade Test Certificate (Automotive)Franchise dealership working experienceValid Drivers LicenseClear criminal recordRemuneration: R16 500 Basic salary per month + Incentives (R6 500) + BenefitsAPPLY NOW!Visit our Website for more opportunities:
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2y
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Durban - Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds?Minimum requirements:Ms OfficeMatricDiploma in Slaes Management or similar field3+ year slaes experience1 + year client servcies experienceOwn reliable vehicle and valid driver license.Duties:Create, negotiate, and close on sales opportunities to drive overall company revenue growth via phone,•• • • • •• • ••• • • • •• • •Are there any specific skills and attributes required?Entrepreneurial mind-set (must be able to work independently);Exceptional Interpersonal skills and ability to network;An established network of clients and ability to prospect for new business;Innovative in finding new ways to market and obtain clients;Unrivalled sales ability;Ability to apply tenacity;Effective planning, organising and time management skills;Take a look at the what the requirements for this amazing job isComputer literate with knowledge in Excel, Word and MS Suite;Grade 12;Diploma in Sales Management or similar field;3 years+ Sales experience;1 years+ Client Services experience;Own reliable vehicle and valid driver’s license.DutiesCreate, negotiabe and close on sales opportunities to drive overall company revenue growth via phone, vidoe conference and in person meetingsDesign and do presentations to all prospective sources of clients in order to source new prospective clients;Collaborate with quoting, operations, quality and sales management to maximize revenue;Create forecasts, target customers, and customer growth plans;Clearly define sales goals along with a strong commitment to their execution;Create your own schedule for sales calls and the ability to work independently;Assist in company marketing efforts – direct sales programs, digital marketing campaigns;Build new customer relationships and the ability to turn cold calls into face-to-face meetings;Support our culture of continuous improvement by managing projects in a matter that advances ourcompany’s ability to meet our strategic goals;Prospect and source new viable business deals in all business sectors for all the various lending products in theregion;Assist prospective clients to complete the on-line application form;Ensure that applicants provide all the information required in order to process a loan application;Do after-care visits on all clients in order to ensure that they are on track and progressing well;Follow-up on clients who pay late or are in arrears;Design and implement promotional events in order to ensure good public relations and to source newbusiness;Submit a daily Sales Call Report to Head Office;Submit a monthly Sales Report to Head Office indicating sales calls made and deals approved and disbursed;Perform any other tasks as requested by Executive Management
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2y
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Durban - Renowned Medical Company is in search of a Sales Consultant, who will be servicing the Kwa-Zulu Natal region.Minimum requirements:Matric is required A tertiary qualification in Medical Management or Marketing will be highly advantageous 5+ Years Experience in Medical Device Sales is required Previous experience in Urology or Critical Care will be highly beneficial Knowledge regarding Targeted Customers will be an added advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4ODk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185409&xid=1266_48894
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The Main Purpose of the job
The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits and industrial relations related issues in the designated areas. Managing operational costs
Education and Experience required:
* Grade 12
* Minimum 5 Years experience in cleaning and health care is compulsory
* A valid drivers license
* Experience in highly commercial and sensitive markets is compulsory
* Project Management experience in cleaning would be an advantage
Knowledge and Skills:
* Knowledge of the relevant cleaning sector
* Knowledge of South African and industry-specific laws
* Customer service skills
* Management skills
* Communication skills
* Ability to balance the budget and save on soft costs
* Ability to draft and extract reports
Competencies required:
* Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.
Key areas of responsibility:
* Employee management
* Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
* Ensure that all subordinates adhere to working standards as per the respective service level agreement
* Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
* Arrange counselling and effect wellness campaigns within each site
* Monitor and verify employee time schedules as per shift agreements
* Employees leave management
* Regularly communicate changes and general information to all employees per site
* Industrial relations support
* Maintain discipline by using the companys disciplinary code and procedure, as well as attending to grievances.
* Preparation of contingency plan for strikes and stay away.
* Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
* Adherence to company policy and procedure
* Recruitment
* Efficiently source temporary employees in accordance with labour legislation and internal process and policy
* Ensure that employee head count on site is in line with the agreed head count costing
* Approval process to be followed when hiring new staff
* To ensure that staff members sign their engagement contract before they start work on site
* To ensure that all onboarding forms are submitted to payroll on time
* Systems and Process
* Ensure that PRP hours are approved on time
* Adhere to on time salary payments
* Site management
* Ensure that correct resources and employees are transported to site
* To carry out regular inspections
* To be responsible for the prompt attention to the communications book procedure.
* To attend certain regular meeting with clients, where
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2y
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Marketing
& Customer Service AssistantWe
are seeking an energetic and vibrant individual to join our dynamic Marketing
Department. The successful candidate
must have the following: Minimum Requirements·
Matric + Qualification in Marketing ·
2 – 3 years marketing experience - retail
experience advantageous·
Willing to work flexible retail hours when
necessary and required.·
Knowledge of stock rotation, spices and cooking·
Customer relationship building·
Articulate, good, clear modulated voice and
mannerism.·
Driver’s License advantageous ResponsibilitiesProvide excellence with regards to customer care,
inclusive of reviewing, investigating, and responding timeously to all
queries, complaints and requests. Attend to all Social Media messages and comments in an
articulate and professional manner. Attend to Admin duties – processing and placing orders,
completing supplier documentation, updating inventory lists, general adhoc
admin duties like filing etc. Ensuring marketing material is readily available at all
stores, including visiting of stores, ensuring displays are aligned to
marketing strategy and attending to promotional activities at stores. Assisting with new store openings, by ensuring that
hampers, vouchers, etc are available for smooth operations. Kindly forward your cv to recruitment@gorimas.co.za
Should you not
receive a response within 3 days of our application, please consider your
application as unsuccessful. All
positions will be filled in line with the company’s EE goals and objectives.
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Nail And Beauty salon requires a professionally qualified nail technician with minimum 3 years experience in acrylic and gel nails systems, aswell as waxing and massage skills. Candidate should also have good customer care skills, is responsible and punctual and is passionate about her job. If interested, please watsapp your enquiries and CV to 084 782 5589.
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A position is available for a dynamic, enthusiastic, well presented individual with strong interpersonal skills and a passion for people. As a member of the team you would be responsible for delivering high quality medical reception and administrative duties and providing assistance with ophthalmology pre-screening, while developing good patient relationships.Willing to travel (Own car preferred )as you will be required to travel between two practices based in Newlands and Ballito Operating hours are Mon-Fri 8-4:30, and some Saturdays 8-12You must be professional, dependable, exhibit excellent communication skills and be motivated to learn and excel, be capable of multitasking and be able to prioritize and juggle responsibilities Key Performance Areas:1. Professional, friendly customer service and patient care 2. Medical reception, Administration and office management3. Ophthalmic Assistant4. Equipment and stock managementRequirements:· Grade 12 matric minimum · Computer literacy· Knowledge of basic medical terminology· Experience in an ophthalmic or optometry setting will be preferred Willingness to travel and own car preferred Pay: R 7000 per monthPlease Email your CV to Drleraj@yahoo.comApplication Deadline: 30 April 2024
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Were looking for a candidate to fill this position in an exciting company.Job Duties/Responsibilities will include: ?Ensure that the financial targets of the hotel are met.Ensure that your costs are monitored and remain in line with company and industry standards (e.g. food and beverage costs, staffing, etc.).Ensure that your debtors are managed and collected per company policy and procedure.Implement adequate controls within the framework and requirements of the companys policies and procedures.Ensure that turnover growth exceeds inflation.Forward and follow up on all potential business sent to the sales department daily.Partake in marketing communication and initiatives and involve marketing in the areas related.Plan your cash flow to ensure monies are available for expenses.Develop a project plan on refurbishments, operational equipment replacement programs and general improvements.Ensure that all projects have a proper plan with costing and timelines attached.Ensure all financial regulations and standards are adhered to.Ensure compliance with the Standard Operating Procedures and policies of the company and evaluate the need for further policies / procedures.Ensure that the required standards are in place and being adhered to consistently by conducting departmental audits on a monthly basis.Maintain property in a clean and cared for condition.Develop relationships with regular customers.Ensure vehicles are maintained and cared for as per company standard.Ensure a monthly operating equipment stock take is done and results are monitored, keeping losses to a minimum and employing a replacement strategy.Efficiently and promptly respond to guest complaints and requests and ensure that they are resolved satisfactorily.Candidate Requirements/ Experience: Hotel School Qualification.?-Sound experience of the full hotel operationStrong business sense.Guest focused.Target driven and resilient.Self-motivated.Strong managerial, communication and negotiation skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNTUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225748&xid=317_202552
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Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds?Minimum requirements:Ms OfficeMatricDiploma in Slaes Management or similar field3+ year slaes experience1 + year client servcies experienceOwn reliable vehicle and valid driver license.Duties:Create, negotiate, and close on sales opportunities to drive overall company revenue growth via phone,•• • • • •• • ••• • • • •• • •Are there any specific skills and attributes required?Entrepreneurial mind-set (must be able to work independently);Exceptional Interpersonal skills and ability to network;An established network of clients and ability to prospect for new business;Innovative in finding new ways to market and obtain clients;Unrivalled sales ability;Ability to apply tenacity;Effective planning, organising and time management skills;Take a look at the what the requirements for this amazing job is Computer literate with knowledge in Excel, Word and MS Suite;Grade 12;Diploma in Sales Management or similar field;3 years+ Sales experience;1 years+ Client Services experience;Own reliable vehicle and valid driver’s license.Duties Create, negotiabe and close on sales opportunities to drive overall company revenue growth via phone, vidoe conference and in person meetingsDesign and do presentations to all prospective sources of clients in order to source new prospective clients;Collaborate with quoting, operations, quality and sales management to maximize revenue;Create forecasts, target customers, and customer growth plans;Clearly define sales goals along with a strong commitment to their execution;Create your own schedule for sales calls and the ability to work independently;Assist in company marketing efforts – direct sales programs, digital marketing campaigns;Build new customer relationships and the ability to turn cold calls into face-to-face meetings;Support our culture of continuous improvement by managing projects in a matter that advances ourcompany’s ability to meet our strategic goals;Prospect and source new viable business deals in all business sectors for all the various lending products in theregion;Assist prospective clients to complete the on-line application form;Ensure that applicants provide all the information required in order to process a loan application;Do after-care visits on all clients in order to ensure that they are on track and progressing well;Follow-up on clients who pay late or are in arrears;Design and implement promotional events in order to ensure good public relations and to source newbusines
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175897&xid=1109_69685
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