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We are hiring UK experienced call centre agents. Do you have min 6 months UK experience? If so then we need you!! We offer a set basic salary + R1000 attendence Bonus + weekly commission paid every WednesdayWorking hours are Mon - Fri (11am - 9pm) No weekends Come experience a fun and rewarding working environment. We are based in Umhlanga Rocks Come through for a walk in interview with your CV Shop 19 Umhlanga Plaza 4 Lagoon Drive, Umhlanga RocksDirectly across the PearlsPaid Training ProvidedWhatsapp 081 091 54 55
1d
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
3d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
3d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
3d
10
SavedSave
Get paid your worth and embrace your passion for Sales with Ignition Group!
We’re looking for experienced Sales Experts that want to get in on The Sweetest Deal around.
If you’re ready for a BIG career move, send a WhatsApp to Avo on 0835018247 with the reference ‘Sales expert’ to get your application started or please complete the link: https://bit.ly/45POe1v
If you meet the below requirements, get in touch:
· 6 months of Contact Centre sales or face-to-face sales experience.
· Excellent communication abilities
· Computer literacy
We offer:
· A competitive basic salary
· Lucrative commission structures
· Bonuses and allowances
· Paid training
· And so much more!Job Reference #: IGAHIBS2606Consultant Name: Avonette H.
3d
2
Do you have a flair for International Inbound Sales?
Ignition Group is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign. If you feel like you have the talent of talk and conversation, then this new role might be the one for you!
What you get:
- Competitive basic salary
- Lucrative commission structures
- Access to medical aid
- Tenure increases – the longer you stay, the more you earn!
- Nightshift allowances
- Attendance allowances
- Paid training
And so much more!
All you need is:
- 6 Months Sales Experience within a Contact Centre
- Excellent communication skills
- Computer literacy
- The ability to work flexible shifts
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3KNJLDB (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: INT-DBN-SALES-2
3d
2
Are you currently in sales and looking for a company that pays you what you deserve? Join our CX team. A global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and unlimited commission to be made, Ignition Group is the company that has it all.
Ignition Group offers a complete package that includes:
- Competitive basic salary
- Medical aid and pension fund
- Employee rewards
- Bonuses and Allowances
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
All you need is:
- 6 months of Contact Centre sales or face-to-face sales experience
- Excellent communication abilities
- Computer literacy
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3qGTCUU (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: LCL-DBN-SALES-2
3d
SavedSave
Email CV's to nathan@ultrabrokers.co.za Job Specification: Contact Center AgentJob Summary: We are seeking a dynamic Contact Center Agent who has exceptional telephonic communication skills. The agent will be responsible for cold calling, lead generating of medical practitioners for new and existing business. The agent will also be responsible for scheduling appointments for the broker as well as delivering outstanding communication through phone, email, and chat interactions, ensuring a positive experience and providing clients with information regarding the Company policies and services.ResponsibilitiesStrong communication, both written and verbal.Strong telephonic skills.Great active listening skills.Exceptional interpersonal and rapport building skills.A patient and empathetic attitude.Strong time management and organizational skills.Adaptability and flexibility.Comfortable working in fast-paced environment.Troubleshooting skills, either basic or advanced, depending on the situation at hand.Computer literacy - especially outlook.In-depth knowledge of our Company’s products and/or services.Expertise in the customer service area we focus in, such as Wealth portfolio’s, short term insurance, Financial, and other areas of our business.DutiesPitch our business to potential new clients and book appointments with medical practitioners for the financial advisor.Cold calling and sourcing of leads from the different databases - lead generating.Work closely with the financial advisors and their team.Schedule appointments for the financial advisor for new and existing business.Meet daily, weekly, and monthly targets.Know how to speak and communicate with our target market of medical professionals.Make a noticeable contribution to new business revenue.This position is for highly motivated individuals who are target driven.Note: The job specification provided above is a general outline of the requirements expected for a contact center agent role. Actual job specifications might vary based on specific organizational needs and requirements
8d
Experienced Call Center Agents Required.A Lead Generation company based in Umhlanga is seeking top achieving call center agents for local campaigns. Working hours are Monday to Friday - 8am to 5pm or as per campaign requirements. THIS IS OFFICE BOUND - NOT REMOTECampaign 1:Basic - R4500Attendance Bonus - R500Campaign 2:Basic - R7000Attendance Bonus - R1000Agents will be given an interview which determines the campaign that they are successful to begin. Training is paid for.The ideal candidates must have a proven track record, able to meet expectations and KPI's and deliver quality transfers. Email your cv to: recruitment@dsamarketing.co.zaWhatsapp your cv to: 065 842 8066 No Calls
11d
1
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To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups
*Key Responsibilities: *
* To work with the project manager and relevant Seta to understand the programmes and the project deliverables
* Design, develop, facilitate training programmes based on the needs of the Seta and the company
* Be able to develop, update and arrange material fit for new starters and also existing employees
* Delivery of all required tasks in the specified timescales aligned to business objectives
* On the floor coaching and floor support to the Operation where necessary and when required
* Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager
* Adhere to all Departmental policies and procedures
* Ensure company values and standards are portrayed through effective management of training groups
* Motivate and develop trainees to perform at the required standards for both existing and new trainees
* Manage training groups aligned to HR policies and procedures
* Communicate feedback on training groups and material effectively
* Work closely with Skills Development Managers to ensure continuous personal development
* Familiarise yourself with all content changes/training design and methodology
* Knowledge of Skills Development Legislation
* Flexibility to accommodate a 24/7 365 day working environment
* Manage and maintain in-house training facilities and equipment
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
market related
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxOTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176915&xid=1555_21983
2y
1
Do you have what it takes to join our team?
ATTENTION ALL CHATSWORTH, SHALLCROSS & DURBAN CENTRAL JOB SEEKERS!!!
We seek vibrant, energetic,
motivated, team players with a
“can do” attitude and excellent
communication skills to join our
dynamic Call Center Team.
UK OUTBOUND EXPERIENCE PREFERRABLE.
We offer:
- Flexible working hours
- Guided training ☎️
- A Stable salary
- And a great team to work with
OUR OFFICE IS BASED IN: 19 Umhlanga Plaza 4 Lagoon Drive ,Umhlanga Rocks
SEND US YOUR CV's @ careers@televate.co.za
or contact Natasha Junior on 069 126 7650
This your opportunity to build your career.
14d
SavedSave
based in the heart of Umhlanga, DigiCall contact centre is looking for sales agents to join our growing companymust be computer literatehave at least 6 months Call Centre experience Basic salary and lucrative commission. flexible working hoursemail us at goundec3@telkom.co.za
15d
1
Looking for UK campaign experienced call centre agents who are motivated to earn money and well spoken. We offer an attractive salary and comm structure with plenty of incentives for the go getters. Flexible working hours on UK life Insurance and Housing Disrepair Claims
16d
SavedSave
Are you a charismatic communicator with a passion for sales?
Do you thrive in a fast paced environment where every call is an opportunity to
shine? If yes, then we want YOU to join our dynamic team!
As a Sales agent, you will:
Engage with customers
over the phone to promote and sell our incredible products and servicesUtilize your persuasive
skills to overcome objections and close salesMeet and exceed sales
targets, earning lucrative incentives along the way
Requirements:
Proven track record in
sales (call centre experience preferred)Outstanding
communication skills with a knack for building rapport over the phoneResults-orientated
mindset with a hunger for exceed targetsAbility to adapt quickly
in a fast-paced environment and thrive under pressureMatric certificate
What we offer:
Competitive base salary
with uncapped commission structureComprehensive training
program to equip you with the tools for successOpportunities for career
advancement and personal growth within our rapidly expanding companySupportive team
environment where hard work is recognized and rewarded
Ready to take your sales career to new heights? Apply now
and seize the opportunity to unleash your full potential as a call centre agent
with Urban Lifestyle rewards. Don’t miss out your chance to join a dynamic team
where your success is our priority.Basic Salary : R5000Please email your CV : natasha@urbanrewards.co.za
18d
SavedSave
Operational Accountant
Are you ready to join a growing call centre and be part of a
dynamic team?
Roles and Responsibilities
Working in close collaboration
with the CEO
Full Debtors and Creditors
Function
Load supplier payments on the
online banking
Load GRN for stock
Excellent Reconciliation ability
Billing Analysis
Ability to implement internal
control checks
Ad hoc office requirements
Requirements
Diploma/ Degree – Accounting (or
studying towards a degree)
Minimum 2 year working experience
Systematic, comprehensive and
displays excellent attention to detail
Pastel Partner/ Evolution (Compulsory)
Technical knowledge of ERP systems
To perform this function
successfully the candidate must have the following:
Pastel Knowledge
Analytical thinking
Excel knowledge Salary : R8000 - R10 000 pmPlease email your CV to:natasha@urbanrewards.co.za
18d
1
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Established company based in Umhlanga is seeking an experienced Team Manager who will be Responsible for implementing and managing an effective complaints resolution methodology within the company in response to Business requirements.Education / Experience: Relevant qualification in legal, insurance or business studies is required.At least 5 years’ related experience working in a Complaints team or similar experience in a financial services/call centre environment is required.At least 2 years’ managing a team or departmentExperience working within the insurance/financial industry is required.Experience in and understanding of legal terminology and legal agreements would be highly advantageous.FAIS accredited with RE 1 Certificate (Regulatory Exam Certificate) would be advantageous.Proficiency in Excel.Strong communication skills which include written and report writing skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4MTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181564&xid=1266_48135
2y
SavedSave
SUPPORT AGENT VACANCY: We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to our clients. Support Agents are assigned a Network or Multiple Networks based on network size and complexity.
They are individually responsible andaccountable for the overall support management of their network/s. Support Agent Responsibilities includes: Using and maintaining various Software CMS programs
Calling stores to remotely troubleshoot
Communicating with on-site technicians to troubleshoot.
Adhering to the network budget for on-site technicians. Support Agents will be required to provide feedback on amounts spent per month on technicians. Support Agents will be required to provide feedback on stores with repeated calls and call-outs. Support Agents will be required to provide feedback and suggestions regarding "problem" stores. Support Agents will be required to keep network/s details up to date on the various software CMS programs, Asana, Freshdesk and Vodacom Spend Manager. Key Performance Indicators will be based on the Freshdesk ticketing system SLA and the maintenance of network details. The Company's SLA is currently in line with the Freshdesk ticketing system SLA. APPLICANT REQUIREMENTS: A Matriculant senior certificate (mandatory) Min. 2 years of work experience Computer literate (mandatory) Excellent telephone skills Well-spoken and well-written Systematic way of workingHigh level of efficiency Work well under pressure Capable of handling tasks without micro-management Ability to speak Zulu or Afrikaans is advantageous Call centre experience advantageous Experience with Freshdesk, Asana software is advantageous Email CV to: Hello@bbmdigital.co.zaWebsite: www.bbmdigital.co.za
25d
1
SavedSave
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
2y
1
Team Leader required with experience in Managing and Leading a Team of Short Term Insurance Telesales Agents
Lead Team
Motivate Team
Drive sales and performance
Coaching and mentoring
Ensure team meets target
Matric
FAIS Credits
RE Certificate
Class of Business Personal Lines
Over 3 years experience managing a team Short Term Insurance sales agents
Call Centre experience essential
Lucrative Basic salary plus Lucrative Commission Structure
Matric
FAIS Credits
RE Certificate
Class of Business Personal Lines
Over 3 years experience managing a team Short Term Insurance sales agents
Call Centre experience essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4NzFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135631&xid=1555_4871
2y
1
SavedSave
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
2y
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