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AGENT SHOULD HAVE MORE THAN 6 MONTHS EXPERIENCE.LOCAL CAMPAIGN EXPERIENCE.GENERAL COMPUTER SKILLS.TARGET DRIVEN.BASIC SALARY-R4000 - PLUS UNCAPPED COMMISSION.LOCATED IN PHOENIX.
6d
1
The Role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services.Our employees are always at the forefront of business technology and we count on them to use their knowledge and skills, to move our company from strength to strength.A Compliance Auditor at the Ignition Group will be required to provide compliance related monitoring for the various areas of the business, monitor risk related activities that impact the business, and manage the financial services requirements as laid out by regulatory bodies. Show us what you know and well return the favour. Work with some of the best minds in the industry.The detail: Key Focus and Duties: Coach representatives daily / weekly and monthly, in line with the relevant governing acts.Ensure compliance is met by monitoring a set of campaigns, scripting, and a set of representatives or employees, guided by the legislative requirements.Monitor Quality Assurance reports ensuring the compliance component meets the business requirements.Internal Audits & Reporting Perform internal audits on various parts of the business.Audit Quality Assurance by providing insight in regards to supervisory requirements on calls.Produce feedback and analysis, and provide recommendation in line with legislative and business requirements to respective line managers and Call Centre Managers.Report and manage risk within the business units.Perform a 5 stage Enterprise Risk Management model.Ensure documentation is available for internal and external audits'' & FAIS Guide Team leaders and Campaign Managers along the FAIS supervisory process.Manage FAIS related escalations and provide feedback to line management.Maintenance of the FSB registers for the business unit.Perform call monitoring and group supervision within the call centre environment according to FAIS requirements.Special Skills Analytical and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position.Basic business acumen.Able to discern the material from the immaterial with respect to what is uncovered in findings.Attention to detail.Organizational skills.Accustomed to tight deadlines and able to multi-task.High degree of integrity.Excellent Listening skills.Excellent command of spoken and written home language (Zulu/Xhosa/Afrikaans a bonus).Ability to simplify and communicate problems identified, when recognized.Ability to apply logic to arrive at conclusions when collating insight on investigations, and proactively engage on solutions.Wed love to hear from you if... You have a Matric Qualification.Completed Qualification in Compliance or Management.FAIS RE1 and FAIS recognised qualification.Min 2 years QA experience and/or Min 2-5 years external QA experience.Min
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxMDYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209723&xid=1109_81062
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2y
1
Manage the Learning Strategy Review performance and skill matrix for all trainers, ensuring sufficient learning resources to support onboarding, ongoing learnings and new campaign launchesSupport the development of all E-learning content with measures of success aligning to the standard industry practice like ADDIE or the Kirkpatrick modelDefining processes and revisit the operating model for all levels within the L&D team. Adopt the model to meet specific client expectationsConduct weekly audits to control or mitigate risks during onboarding and the performance management cyclesAttend weekly planning meeting to align L&D resources to business prioritiesContinuously review L&D procedures and processes with the intention to streamline or close identified gaps between Recruitment, Learning and On Job Training.Review and Re-ignite the onboarding, upskilling and performance management learning journeys Learning Curriculum Management Introduce effective learning methodologies and efficacies for LMS developmentMeasure the effectiveness of all learning interventions through feedback and operational performance reportsContinuously evaluate the effectiveness and adoption of learning interventions and implement necessary amendments and changes Job Description Learning and Development ManagerEnsure that detailed skills gap audits are carried out daily, accurately analyzing information to suggest suitable, practical learning solutions to close gaps identifiedConstantly creating new and improved learning and coaching methods for implementation within the L&D structure People Management Design the personal al growth development strategy for direct reports and learners. Conduct weekly discussions to review team and learner performance.Create a solid transitioning model for new onboards from E-learning, Practical Training to the On-job Training phaseBuild and maintain strong L&D partnering relationships with all external clientsWork with the Sales Operations, QA, Marketing, other support functions and stakeholders to develop relevant learning interventions once specific behaviours of learning needs are identified Management Reporting Review all MI reports, analyse and share insights that continuously drives and meets business outcomes and objectivesManage and maintain all housekeeping requirements i.e. learning areas, equipment and assetsCreate management reports of all activities and monitor, measure, manage ROIOutputManagement and auditing of learning interventions and learning recordsEmployee Skills, Knowledge and Experience Requirements ODETDP Qualification and Professional Training related qualifications essential Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantageA sound understanding of the Contact center operations, policies and proceduresExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183639&xid=1109_72257
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2y
CALL CENTER AGENTS JOIN OUR TEAM Umhlanga Based Lead Generation AgentAre you a Professional individual who is Goal Driven with the ability to Generate leads for leading campaigns and brands.Basic of R4400 plus Uncapped commission and incentives.Training and Support Provided, Experience and Matric advantageous but not Compulsory Contact via whatsapp 0723853016 to set up an interview
13d
1
Are you looking for a change in 2022? Ignition group has some incredible career opportunities for You! Both local and international campaigns Requirements -You Must have at least 3 - 6 months Contact centre experfience or- Retail experience or- Promotions / Field sales experience- Must know how to use a computer.- Must be Fluent in English- Must be able to work shiftswhat we are offering: - A Basic Salary + Attendance bonus - Performance bonus + Uncapped Commission- Medical Aid- Pension Fund- Study assist programmes- Discounts at major retailers and so much more- Growth and stabilityIf you meet the criteria WhatsApp
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5NTU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175788&xid=1109_69554
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2y
1
CALL CENTRE AGENTS REQUIRED WITH 1 YEAR UK EXPERIENCEUK CAMPAIGN (LEAD GEN)WORKING DAYS: MONDAY - FRIDAYNO WEEKENDSONE OF THE BEST COMPANY BASIC SALARYDAILY INCENTIVESWEEKLY COMMISSION PAID OUT EVERY TUESDAYS UNCAPPEDSEND CV TO THROUGH THE FOLLOWING:EMAIL: admin@clearcomsa.comCELL: 061 872 3348 (WHATSAPP OR CALL)
17d
We require team leaders to start immediately;Experience in debt review will be an advantage Team leaders duties ;Attendance Meeting Targets Time Keeping Talk Time Productivity Compliance Motivation of the team Promote diversity within the team Assist team members with escalated queries and on the floor queries Ensure smooth implementation of new policies and procedures Team specific reporting as per campaign requirements Coaching and performance management of team membersOngoing Recruitment email cv to neville@smartdebtadvisors.co.zaSalary : R6000 pm
17d
1
Call Centre Agents - Exp Sales AgentsOpinex Contact Centre is a fast growing company based in Chatsworth, Durban. We areoffering vibrant and goal driven individuals the opportunity to master theirsales skills and further their professional development.Your role will entail cold calling prospective clients to sell our products and generate leads to grow the business.Requirements:A minimum of 6 months Call Centre sales experience with outbound coldcalling (Preferred)·Knowledge of selling vehicle tracking devices will be an advantage. Vehicle related campaigns, also an advantage,· Motivated enthusiastic and financial driven· Excellent communication skills,· Computerliterate (Advantageous) Responsibilities:Ensure a high quality, effective and professional experience is provided to every customer.Maintain high ethical standards in all daily activities,Understand all products and services available to the customer, Understand and know how to work with a variety of customer demographics and profile Foster open communication through active listening Speak clearly, concisely, and effectively Respect other employeesWe Offer: A basic salary of R4000,·Generous weekly / monthly incentives,Training·Uncapped commission structure,·Permanent contract based on performance,·Diverse and accommodating environment full of driven individuals,Application Instructions Email your CV to recruitment1@opinex.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1MjQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167350&xid=1266_45246
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2y
2
Do you have a flair for International Inbound Sales?
Ignition Group is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign. If you feel like you have the talent of talk and conversation, then this new role might be the one for you!
What you get:
- Competitive basic salary
- Lucrative commission structures
- Access to medical aid
- Tenure increases – the longer you stay, the more you earn!
- Nightshift allowances
- Attendance allowances
- Paid training
And so much more!
All you need is:
- 6 Months Sales Experience within a Contact Centre
- Excellent communication skills
- Computer literacy
- The ability to work flexible shifts
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3KNJLDB (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: INT-DBN-SALES-2
23d
Calling all HR Specialists interested in gaining experience in learnerships management, graduate placement programmes, bursaries disbursement. We urgently require your skills to eradicate poverty and unemployment through our 1 Million Jobs campaign. Remote work.Cape TownGautengKwazulu NatalFreestateEastern CapeUrgently contact us on yolanda@iedf.org.za
23d
1
CALL CENTRE AGENTSIConnect International is actively recruiting agents to market our Australian campaign NIGHTSHIFT!!!!Experience Required but not preferred (A 10 day paid training is currently being offered)Competitive Basic, Uncapped Commission, Loads of Incentives!!!!!!!!!!!Friendly working environment, loads of growth potential-Come join us on this journey as we set sail on becoming the biggest call centre in Durban!!!!!CV’s can be emailed toshiven@iconnecti.co.zaNight ShiftMon to Thurs- 1AM to 10AMFri- 1AM to 10AMN.B Call Centre is based in Escombe QueensburghDon’t hesitate, contact us today-let us help you create a financially stable future!!!!#passionatelypioneeringpeople #recruiting #experience #growth
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyMzQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197525&xid=1266_52344
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2y
1
Manage the Learning Strategy Review performance and skill matrix for all trainers, ensuring sufficient learning resources to support onboarding, ongoing learnings and new campaign launchesSupport the development of all E-learning content with measures of success aligning to the standard industry practice like ADDIE or the Kirkpatrick modelDefining processes and revisit the operating model for all levels within the L&D team. Adopt the model to meet specific client expectationsConduct weekly audits to control or mitigate risks during onboarding and the performance management cyclesAttend weekly planning meeting to align L&D resources to business prioritiesContinuously review L&D procedures and processes with the intention to streamline or close identified gaps between Recruitment, Learning and On Job Training.Review and Re-ignite the onboarding, upskilling and performance management learning journeys Learning Curriculum Management Introduce effective learning methodologies and efficacies for LMS developmentMeasure the effectiveness of all learning interventions through feedback and operational performance reportsContinuously evaluate the effectiveness and adoption of learning interventions and implement necessary amendments and changes Job Description Learning and Development ManagerEnsure that detailed skills gap audits are carried out daily, accurately analyzing information to suggest suitable, practical learning solutions to close gaps identifiedConstantly creating new and improved learning and coaching methods for implementation within the L&D structure People Management Design the personal al growth development strategy for direct reports and learners. Conduct weekly discussions to review team and learner performance.Create a solid transitioning model for new onboards from E-learning, Practical Training to the On-job Training phaseBuild and maintain strong L&D partnering relationships with all external clientsWork with the Sales Operations, QA, Marketing, other support functions and stakeholders to develop relevant learning interventions once specific behaviours of learning needs are identified Management Reporting Review all MI reports, analyse and share insights that continuously drives and meets business outcomes and objectivesManage and maintain all housekeeping requirements i.e. learning areas, equipment and assetsCreate management reports of all activities and monitor, measure, manage ROIOutputManagement and auditing of learning interventions and learning recordsEmployee Skills, Knowledge and Experience Requirements ODETDP Qualification and Professional Training related qualifications essential Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantageA sound understanding of the Contact center operations, policies and proceduresExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183639&xid=1109_72257
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2y
2
EC3 has a lucrative position available in our local and International Campaigns. If you are in the job market, send me a message to our Recruitment What’s App Line: 0745576863We look forward to hearing from you soon! Subject: GUM21
3d
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