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1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
23d
1
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Sandton, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: thembi@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin8472
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
23d
2
We are looking for a strong minded, competent and ambitious Accountant to join our team.Location: Randburg What does the role entail?• Prepare balance sheet reconciliations and attend to reconciling items.• Preparation of budgets and forecasts.• Preparation of financial reports and consolidation of group reporting.• Prepare daily and monthly cashflow projections • Preparing and posting weekly journals and closing off month end reporting deadlines • Preparation and assistance with Internal and External Audits.• Completion and submission of statutory returns by the due date (VAT & PAYE & other returns).• Ensure transaction accuracy and documentational support.• Manage weekly & monthly payment run process for accounts and suppliers • keep financial records.• Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables tasks are completed on time and that they meet appropriate quality standards.• Managing projects and policies ensures that the P&L is accurate costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.• Ensure tax rates used for sales/use tax are current and that the correct amounts are collected and/or accrued.• Ensure compliance with standard and local operating procedures.requirements?• Finance/Accounting Degree (minimum requirement)• At least 3 (three) years financial/accounting experience• Thorough knowledge of accounting procedures and principles Awareness of business trends• Experience with drafting financial statements• Excellent accounting software user skills in SAGE Evolution, Sage Accounting and Microsoft office• Strong attention to detail and good analytical skills• Drivers licence • Own transportJob Type: Full-time, PermanentSuccessful candidate must execute the following responsibilities UFiling submission Coida submission Emp501 recon Payee calculations and submissions Reconciliation of all general ledger accounts Updating trail balance sheet Salary: R11 000 - R 23 000MMG.investments@yahoo.com
5h
1
Qualifications and Experience 5+ years experience in IT platform, storage, networking, and virtualization engineering5+ years experience in the design & implementation of distributed applications (preferred)In depth, practical experience with Cloud methodologies (IaaS, PaaS, SaaS), automation, orchestration, trends and industry-leading cloud vendor offeringsExperience in architecting and implementing cloud-based solutions with robust Business Continuity and Disaster Recover requirements 4+ years practical experience designing, building, and automating solutions utilizing Azure or GCP Services Key Responsibilities ITIL Service Management ExperienceExperience in IT Infrastructure PlatformsProven knowledge of general business principles and practices, including financial and people managementService Delivery and supportIncident and change managementProcess ManagementProject ManagementOperations ManagementCustomer and Stakeholder ManagementPossess a strong understanding of SDLC principles and processesAbility to succeed in a fast-paced, high demand environmentExcellent oral and written communication skillsDemonstrates strong customer service awareness and orientationContributes to and supports the corporate Enterprise Cloud strategy, standards and best practices associated with all aspects Cloud offeringsContributes to and support the corporate adoption of the DevOps methodology and Agile project managementProvides expert level design and engineering support towards the successful delivery of ITs cloud project portfolioContribute towards continual service improvement activities related to the delivery of cloud servicesDevelop and implement internal systems, processes, and best practices to be used by other teams designed to increase productivityParticipate in deep architectural discussions to ensure solutions are designed for successful deployment, security, cost effectiveness and high availability in the cloudDesign, implement, and test disaster recovery and business continuity architectureCreate and implement automation in the form of infrastructure as code for cloud platform solutionsEnsure all infrastructure components meet proper performance and capacity standardsoversee the organizations cloud computing strategy.Analyse in-house systems for potential migration to the cloud
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2y
1
An Exciting opportunity has become available at an IT company in Sandton for a SQL DBA. This is a client facing role and SQL Server experience is a non-negotiable.
* User administration
* Change control
* Database documentation, including database operational standards and policies
* Disaster recovery planning
* Patch management of RDBMS
* SQL Best practice and optimisation.
* Development and testing support
* Performance analysis and tuning
* Diagnosing performance problems
* Optimisation of SQL queries
* Creating indexes for improved performance
* Suggesting table design changes to improve performance
* Creating backups and recovery testing of the backups
* Capacity planning for continued data growth
* Use of change logs to keep remote databases in sync.
* Exposure to working within the framework of accepted project management methodologies
* Willingness to perform tasks not directly related to job function in order to ensure timely and cost effective completion of the project
* Proven ability to assist team with investigation, analysis, design and delivery of solutions
* Ability to ensure delivery across multiple projects simultaneously
* Strong analytical and problem identification skills
* Ability to provide input into technical architecture decisions
* Ability to identify shortcoming and improve on current processes and standards
* Management of bug resolutions with vendor
* Willingness to travel
* Willingness to work after hours and fulfil possible standby requirements
• Minimum 5 years SQL Server database administration experience
• Minimum 3 year working experience with SQL 2012/2014/2016/2019
• Reporting Services/Power BI
• Integration Services
• All forms of SQL Replication
• Always On Availability Groups
• SQL Azure support
• SQL Server 2008/2012/and 2014/2016/2019)
• Transact-SQL
• Replication (Merge and Transactional)
R 60 000 to R 70 000 ctc per month
• Minimum 5 years SQL Server database administration experience
• Minimum 3 year working experience with SQL 2012/2014/2016/2019
• Reporting Services/Power BI
• Integration Services
• All forms of SQL Replication
• Always On Availability Groups
• SQL Azure support
• SQL Server 2008/2012/and 2014/2016/2019)
• Transact-SQL
• Replication (Merge and Transactional)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY1NzkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256476&xid=1555_65792
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2y
1
-Effectively cross-collaborate with multiple stakeholders to define current and future state of business processes, identifying issues, and risks, suggesting mitigation strategies and driving towards sustainable solutions.-Own and drive end-to-end solutions throughout Operations.-Work closely with the key stakeholders to gather customer requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the Operations Steering Committee and Project Portfolio Board to deliver cost-effective solutions.-Collaborate with all of Operations partners to find alternatives and solutions to business challenges.-Identify, understand, negotiate and document business requirements with various groups.-Manage the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.-Act as primary liaison with business functions and solution management during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.-Develop and manage direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.-Clearly understand, articulate and document existing "as-is" systems & business architecture and define strategy for "to-be" architecture.-Developing methods, techniques, architectures and standards for obtaining solutions-Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders priorities within budgetary and product requirements.-Define and gain agreement on project budgets, ensure projects track to the budget.-Provide in-depth business & technical strategy for systems solutions, identify business gaps and correlate to potential solutions.-Drive the prioritization process by which decisions are made around the final project scope.-Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.-Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported.Provide leadership to employees within the organisation, creating a winning culture and high moraleLead as an Ambassador and executor of Change-Act as a change management architect in periods of change to ensure continuity to operations-Manage the integration of CIT and Processing into a seamless end to end solution for customers-Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SMEs (subject matter experts) when required-Facilitate the necessary presentations, workshops or forums in order to ensure consistent and accurate communication is given across ones centre/sRequirements3 years working exper
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUzODgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197084&xid=1108_53883
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2y
1
*Reference: WB003131-DK-1*
Our Client in the Opencast Mining Industry is currently seeking a Responsible Person for their operations in Bronkhorspruit, Gauteng
*Requirements
*
* Opencast Blasting ticket (Rock Breaking certificate)
* Examine and making safe for surface mining(Competent A)
* Blasting Assistant, Blasting practices
* Registration as Magazine master (Explosives)
* Certificate of Registration (USER: EXPLOSIVES)
* Introduction to Samtrac(NOSA),SHE Incident Investigations (NOSA)
* Applying SHE principles and procedures (ASHEP) NOSA
* Surface Blasting competency (BCP)
* Underground Blasting competency (BCP)
* Super Supervisory certificate (Performance Management Institute)
* NOMIS MINI SUPERGRAPH SEISMOGRAPHS
* AEL OVERVIEW; MULTISKILLING LEVEL 2; MAINTENANCE; SHE REPRESENTATIVE
* First Aid training
* 4x4 vehicle training
*By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.*
R
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2y
1
*Reference: PE009620-LM-1*
*Role Purpose:*
As an Information Security Specialist, you'll be responsible for ensuring that our information systems are secure and compliant with industry standards. You will have to demonstrate a thorough understanding of IT security, including the principles of compliance and risk management as well as how these apply to modern business. You should also understand the role of technology in a company's overall operations and how it can benefit your business.
*Requirements*
* Technical & Support of new and existing security tools
* Assist the IT Security Manager with Security initiatives as and when required.
* Ensuring they keep up to date on procedures and best practices relevant to their job responsibilities
* Reporting any possible and actual breaches, errors, or complaints.
* Working with Qualys Vulnerability Management and Web Application Scanning.
* Work with Forti Analyzer critical information on threats across the entire attack surface
* Very good knowledge of Symantec Endpoint Protection and Encryption
* Knowledge of industry frameworks (ISO 27001/2, COBIT, ITIL);
* Ensure that all Information Security policies and procedures are followed according to the Client's requirement.
* Provide sound security advice to Client’s clients
* Creation of hardening Standards for the ICS department
* Assist with Cyber security awareness campaigns
* Assist with ICS Audits and Risks
* Maintain the technical risk register
* Assist departments that are struggling to remediate vulnerabilities
* Enhancements & Implementation
* Deployment of new security solutions to Production.
* Initiate, recommend and implement new solutions.
* Conduct assessment of proposed solutions and existing solutions.
* Training and Knowledge Sharing
* Documenting security processes and storing them in a shared document repository.
*Qualifications*
* Relevant Information Technology Qualification (NQF Level 7) (B-Tech or Degree)
* CISSP
*Role Purpose:*
As an Information Security Specialist, you'll be responsible for ensuring that our information systems are secure and compliant with industry standards. You will have to demonstrate a thorough understanding of IT security, including the principles of compliance and risk management as well as how these apply to modern business. You should also understand the role of technology in a company's overall operations and how it can benefit your business.
*Requirements*
* Technical & Support of new and existing security tools
* Assist the IT Security Manager with Security initiatives as and when required.
* Ensuring they keep up to date on procedures and best practices relevant to their job responsibilities
* Reporting any possible and actual breaches, errors, or complaints.
* Working with Qualys Vulnerability Management and Web Application Scanning.
* Work with Forti Analyzer critical information on threats across the entire attack surface
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY0ODA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256254&xid=1555_64808
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2y
1
Key Accountabilities & Responsibilities: Manage the assigned study team to ensure that studies are completed to the required technical standard.Manage the assigned study team to ensure that the study is completed on time and within budget.Undertake site visits to the project location and areas for project sourcing.Identify local and foreign suppliers and vendors.Identify applicable local laws and rules.Co-ordinates the generation of specifications for inquiries to support the cost estimate.Co-ordinates the compilation of bills of quantities and the issue of tender documents to prospective suppliers.Responsible for study report deliverable structure and content. Qualifications: Degree in EngineeringAs a minimum, 10 years experience in Process Engineering in the Oil and Gas environment. Knowledge, skills, and experience: Good working knowledge of MS Project and/or Primavera planning systemAdvanced MS Office skills (excel, word and power point)Ability to read and understand engineering drawings and interact with design office personnelConversant with the principles of capital and operating cost estimating
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2y
1
My client is looking for an Azure Devops Engineer for a 6-month renewable contract. High-Level Responsibilities Of DevOps Engineer Management: The role of the DevOps Engineer involves coordinating the efforts of product design and development with the more business-oriented operations and production to achieve successful new product launches. Design and Development: Design and development of an organizations infrastructure are one of the key responsibilities of a DevOps Engineer, they also deploy automation which reduces risk management and uphold the infrastructure of the organization. Must be done in collaboration with the Agile Chapter, Development & Configuration Chapter and the Cloud and Infrastructure Services team. Collaboration and Support: Extensive collaboration is required to yield good results. Everything ranging from technical analyses to deployment and monitoring is handled, with the focus to enhance overall system reliability and scalability. Must be done in collaboration with the Agile Chapter, Development & Configuration Chapter and the Cloud and Infrastructure Services team. Knowledge: DevOps engineers have to stay on top of industry trends and best practices whilst recognizing opportunities for automation, design development, and other solutions in a comprehensive manner to boost operational efficiency. Versatile Duties: DevOps Engineers have to be adaptive to take on a variety of work. Detailed Responsibilities Of Azure DevOps Engineer All of the following responsibilities must be carried out in collaboration with the Agile Chapter, Development & Configuration Chapter and the Cloud and Infrastructure Services team where applicable. Designing DevOps Strategy Recommend a migration and consolidation strategy for DevOps tools Design and implement an Agile work management approach Make a quality strategy Design a secure development process Create a tool integration strategy Implementing DevOps Development Processes Design a version control strategy I ntegrate source control Manage build infrastructure Implement code flow Implement a mobile DevOps strategy Managing application configuration and secrets Implementing Continuous Integration Manage code quality and security policies Implement a container build strategy Implement a build strategy Implementing Continuous Delivery Design a release strategy Set up a release management workflow Implement an appropriate deployment pattern Implementing Dependency Management Design a dependency management strategy Manage security and compliance Implementing Application Infrastructure Design an infrastructure and configuration management strategy Implement Infrastructure as Code (IaC) Manage Azure Kubernetes Service infrastructure Implement infrastructure compliance and security Implementing Conti
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2y
1
A reputable multinational concern who manufactures, markets, and distributes spices, seasoning, mixes and condiments to food manufacturers and retail outlets is looking for an experienced Commercial Finance Controller to join their team in South Africa. This is a commercial strategic role allowing the individual to partner with the different business units and provide insight. JOB & COMPANY DESCRIPTION The Commercial Finance Controller will be responsible for providing input into key strategic decisions and formulation of business strategies, supporting in sales and marketing department by conducting analysis of commercial opportunities and developing financial plans including budgeting and forecasting. The Commercial Finance Controller will be responsible identifying areas for cost reductions and operational improvements, managing the yearly audit process and assisting operations team in monthly operations review. The successful candidate will be responsible for variance analysis and reporting, ROI calculations, monthly S&OP reporting, price modeling, identify opportunities and strategies to target growth areas within key customers and new customers and business partnering with the supply chain, commercial and finance teams. EDUCATION The successful candidate must have the following qualifications:BCom in AccountingCompleted SAICA/SAIPA articles is preferredCompleted CIMA is preferred JOB EXPERIENCE & SKILLS REQUIRED At least 5 years post article experience in a similar roleAdvanced Microsoft Excel skills is preferredExperience working in a multinational/global FMCG industry is non-negotiableExposure to costing and management of the P&L would be advantageousProven ability to build, influence and sustain relationships at all levels of the organizationAbility to present to senior management using presentation softwareExperience in performing a business partnering function with the commercial, finance and supply chain teamsExperience dealing with pricing cycles and performing variance analysisExperience dealing with margin improvementApply Now!
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2y
1
You will be responsible: To support, motivate and lead a team of Client facing, super organised Project ManagersTo drive the commercial success of your client portfolio by contributing positively to managing the P&L and ensure profitability on assigned work.For the Client relationship and any assigned work working alongside other Client Leads and PMs.Contribute to the strategic direction of the business ensuring client strategic objectives are understood and delivered against and as well as encourage strategic client engagement.ANDExpected to have a complete overview at all times of clients campaigns (SOW and expectations) within your Client portfolioManage all briefs within your portfolio and ensure you provide support for your teamEnsure briefs are aligned to client strategic objectives and output results in superb delivery to clientWork with the creative teams to provide excellent solution for your client''s needs Your experience A sound knowledge of the structures and processes in the agency Minimum of 6 years experience operating at a senior/managerial level- managing teams and large accountsMinimum 10 years experience working in a Marketing/Consulting environment at a Senior levelAt least 10 years having been directly accountable to work with client, liaise and engage on budgets, price quotes/CEs and invoices
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2y
1
Overview To manage, lead and direct the entire process of procurement and sourcing, inventory management and control, logistics and warehousing, and all associated supply chain activities. Collaboration with Strategic Business Sector GMs and lead the development and implementation of planning, sourcing, logistics and procurement strategies that meet the businesss requirements. Responsible for the development and implementation of frameworks, procedures, and processes that provide guidance and direction to supply chain functions across the business.Qualifications University / Post Graduate in Supply Chain or related qualificationExperience General Experience: Wide and deep experience providing expert competence (10 years + experience in a senior Supply Chain leadership role)Managerial Experience: Experience with interpreting strategy and policy in order to set and deliver against objectives.Duties Take responsibility for setting and managing departmental budgets so they align with organisational strategy.Take responsibility for developing and delivering change management plans and achieving outcomes that support the organisation''s overall strategy.Develop and obtain approval for annual business plans for a function or substantial business area, ensuring alignment with overall company business strategy; quantify business outcomes; detail expense and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration.Communicate the function''s strategy and its relationship to the organisation''s mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these to achieve the organization''s business goals.Manage strategic customer and customer relationships.Support the overall organisational strategy by developing and delivering operational plans and acceptable outcomes for supply chain across the business.Identify and manage stakeholders to top management level, establishing needs/issues/concerns and responding to these in the required manner. Lead and coordinate the development of supply chain stakeholder engagement plans to support the communication of business information and decisions.Identify the capabilities needed to meet the current and emerging business needs of supply chain. Evaluate current capabilities, identify gaps, and prioritise development activities. Motivate others to develop their capabilities and fulfil their personal potential. Build capabilities elsewhere in the organisation through mentoring and other informal methods.Take overall responsibility for designing, developing and delivering the organisation''s supplier management strategy. Personally manage one or more strategically important supplier relationships.Lead and review planning activities for the overall supply chain in a complex manufacturing business, including all applicabl
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2y
1
The Role: We are looking for a BPM Designer for a Permanent Opportunity for our client in the Automotive Industry.Dynamic Team and company culture......You will be responsible for designing, developing and implementing business processes on Metastorm MBPM. Skills and Experience: Education and Experience: 3 Year B-degree or equivalent NQF level (8) qualification in Information Technology , Business Process Management, Commerce, or requisite experienceBPM methodology principals and best practicesSQL, JavaScript and C# experience essential.Metastorm MBPM experience essential (OpenText)Knowledge Skills: Communication skills - verbal and writtenFacilitationChange managementAnalytical skillsPresentation skillsReport writingRisk managementExecutionCompetencies: Business AcumenAchieving personal work goals and objectivesAdhering to principles and valuesDeciding and initiating actionDelivering results and meeting customer expectationsPlanning and organizingPresenting and communicating informationRelating and networkingStrong listening and execution skillsKey Accountabilities: Interpreting Business RequirementsAbility to draw up functional and technical specifications according to business requirements.Process Mapping / DocumentationDesigning and developing processes in the BPM DesignerDelivering the designed process into the BPM SystemMaintaining the Code and ScriptsManaging the versions of the processes, table and relationship design.Report WritingEnsuring best practices are followedCreates and executes project work plans and revises as appropriate to meet changing needs and requirements.Manages day-to-day operational aspects of a project and scope.Effectively communicates relevant project information to superiors.Possesses general understanding in the areas of application programming, database and system design.Understands Internet, Intranet, Extranet and client/server architectures.Maintains awareness of new and emerging technologies and the potential application.Continuous improvement to existing processes Roll out of new processes to drive efficiency and control
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209638&xid=1108_57127
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2y
1
Our client, a metal industries manufacturer on the East Rand, is looking for an energetic, experienced Site Mechanical Engineering Manager to manage the maintenance department including but not limited to daily preventative maintenance, maintenance utilities including maintenance and scheduled/unscheduled maintenance repair functions to planned and or regular schedules. The successful candidate will also conduct special inspections on all work carried out by maintenance personnel including local projects. Responsibilities include energy conservation and cost containment.The potential candidate must deliver best in class service to support the business needs and continuously improve manufacturing efficiency, reduce cost and maintain compliance of all assets with applicable legal and or company standards. The potential candidate needs to lead a team of maintenance staff, skilled and unskilled.Responsibilities:Repairs and Maintenance: Manage all areas of Repairs and Maintenance (subject matter, organizational and administrative) to optimum use of personnel and means available.Achieve maximum plant availability and reliability.Apply best practice and continuous improvement programs.Ensure production plant "customer" service and compliance with production plant requirements in all areas of site maintenance and engineering.Establish and maintain contact with the relevant authorities pertaining to Environment, Safety, machinery regulations.Provide leadership to site maintenance team, assessing, coaching, motivating and qualifying staff. Be the contact person for external parties with regard to technical issues.Ensure compliance to EHS standards such as ISO, and any related standards. Fulfil project engineer tasks and activities as per specifications.Projects and Capex Planning: Coordinate Projects and Capex Planning for the site short and long-term.Ensure compliance of plant and assets with local regulation and norms as well as internal guidelines and best practices.Implement and apply engineering structure and procedures compliant with standards of global engineering and best practices.Coordinate Projects and Capex planning for the site - Producing and coordinating Capex plan for site (5y plan, SAP).Ensure the commissioning and handover of assigned projects to production. Execute maintenance planning strategy according to factory lifecycle.Responsible for the operation, maintenance and continuous improvement of machinery, all maintenance utilities and energy supply.Ensure continuous improvement to achieve higher plant availability and reliability.Controls and Budgets: Ensure the Repairs and MaintenanceManage technical services to achieve maximum plant reliability and availability at best cost. Draft, controls and manage budget for the cost centre in your scope of responsib
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MTE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209631&xid=1108_57117
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2y
1
Strate is currently recruiting for a Business Analyst to join their dynamic team. The purpose of the role is to translate business needs into detailed business requirements, functional and process, data , people and workflow specifications in relation to change initiatives to deliver and l enable change initiatives within Strate.
*Business Process*
*(Internal Process)*
* Facilitate the business case development process in collaboration with the business sponsor and business manager
* Facilitate partnerships between business and IT to ensure most appropriate business solution are agreed upon
* Facilitate completion of gap analyses of business requirements and technology solutions
* Analyse new business requirements in order to develop effective and professional Business Requirement Specifications (BRS)
* Develop design principles based on the initial brief and scope provided by the Business and/or Owner
* Collaborate with IT to ensure all BRS documentation is understood and adequately satisfied through Technical Specifications
* Investigate and perform business needs analysis, interview product / business process owners to determine business requirements and identify alternatives
* Liaise with Systems Analyst/s to ensure the BRS/Functional Specification(s) is understood
* Support and enable IT in order to ensure that appropriate standards and solutions are identified and implemented across all business areas
* Develop the testing pack and ensure system testing is effective (ie that requirements have been met)
* In collaboration with internal stakeholder’s design fit for purpose training and presentation for new and enhanced solutions for product, services and system solutions
* Support and enable the business to prioritise business requirements for system development or implementation
* Documentation of business processes in UML in functional specifications
* Validate and sign off business requirements with applicable stakeholders
* Identify and promote optimisation, re-use and standardization opportunities within the Business to provide effective solutions to requirements
* Create test cases and functional, integration and user acceptance testing activities
* Set up and facilitate workshops with stakeholders to gather, identify and document the project and business owner requirements
*Product Development Support*
* Provide relevant information and motivate initiatives to IT change forums in terms of feasibility of the requests, ensuring timeous submission of required documentation
* Document all findings and research as per the defined templates and ensure documents are stored on SharePoint
* Deliver product design papers to define the operational practicality of the proposed products / services, for recommendations to EXCO
* Deliver feasibility studies as to define the operational viability of initiatives for recommendations to EXCO
* Provide input to project mandates as project implementation validation to EXCO for approval
* Research and pre
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY1OTc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256591&xid=1555_65978
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2y
1
The Role: We are looking for a Support Engineer to testing software releases for all products as per product feature, specifications and/or test instructions procedures. Duties / Responsiilities: Implementation of minor software updatesSoftware Technical supportWork within various programming languages and protocolsExecute full software development life cycleWrite well-designed, testable codeProduce specifications and determine operational feasibilityDevelop software verification plans and quality assurance proceduresDocument and maintain software functionalityTroubleshoot, debug and upgrade existing systemsDeploy programs and evaluate user feedbackDay to day client managementSkills and Experience: Qualification Required: Computer Science, Engineering or relevant field IT Diploma/Degree or relatedIntermediate Java script Preferred Qualification Advanced in SQL developmentExcellent customer serviceVBCrystal reportingC#Proficiency in TFS, Visual studio or related Experience required: Proven track record with SQL developmentExperience with databases and frameworksAbility to configure software in a variety of programming languagesExcellent knowledge of relational databasesAbility to document requirements and specificationsKey Accountabilities: Proven track record of ability to work under pressure and deliver according to tight deadlines.Take full accountability for end to end resolution / resultsAbility to work independentlyProactive approach, seeking innovative ways to find solutionsStrong attention to detailStrong interpretational abilityDecisiveness with accuracyOther: Work environment: Work from home/hybrid Travel: Limited
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MTQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209655&xid=1108_57143
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2y
1
Role Tasks : Development and maintenance on platform/applicationReview and present proposed system solution to IT Project Manager / Leader and User Management or System ownerDevelop systems solutions in line with quality and delivery requirementsPreparation of system/technical documentation (as per ISO standards)Meet with end users and gather requirementsFacilitate daily stand-upsAbility and willingness to coach and give training to fellow colleagues and users when requiredUser trainingCompiling of user and operational manualsSystem audits
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU1Mjg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201550&xid=1108_55286
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2y
1
The Role: We are looking for a BI Developer for a 6 month contract for our client in the Automotive Industry.Dynamic Team and company culture......You will be responsible for the overall designing and developing of business intelligence and analytics for our client... Skills and Experience: Education and Experience Required Essential 3 Year B-degree or equivalent NQF level (8) qualification in Information Technology Business Management, Commerce or requisite experienceSQL and SSRS experienced essentialUnderstanding of Syspro database structure (Syspro 7/8)Understanding of Data-Warehouses and ETL transactions essentialKnowledge Skills: Communication skills - verbal and writtenCoaching, team building and leadershipFacilitationChange managementTalent managementAnalytical skillsPresentation skillsReport writingRisk managementOrganisation developmentConflict managementLogical thinkingCompetencies: Business AcumenAchieving personal work goals and objectivesAdhering to principles and valuesDeciding and initiating actionDelivering results and meeting customer expectationsPlanning and organizingPresenting and communicating informationRelating and networking Key Accountabilities: 1 Reporting Participate in business analysis activities to gather required reporting and dashboard requirements Translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources Transition developed reports and dashboards to the Operations Support teamProvide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal usersEnsure proper configuration management and change controls are implemented Provide technical assistance and cross training to other team members.Provide training and assistance to users for generation of adhoc reportsDesign and implement technology best practices, guidelines, and repeatable processesDocument all new procedures.Must be able to perform duties with moderate to low supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MDI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209560&xid=1108_57026
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2y
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