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Results for junior it technician in Jobs in Johannesburg
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PURPOSE OF THE POSITION
The purpose of this position is to provide assistance, advice, problem solving and technical information to internal and external customers regarding the use of the iManage and Co-Flo software applications.
DAILY RESPONSIBILITIES
Provide iManage and Co-Flo technical support to internal and external clients. Application Support Technicians are members of the customer support team that troubleshoot iManage and Co-Flo applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous improvement.
Primary Responsibilities
Provide 1st line iManage and Co-Flo telephonic and email support to customers.Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.Ensure tickets are logged in the Support System (HALO) and maintain updates and information in line with procedures.Ensure resolutions of tickets on the Support System and other calls assigned.Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.Follow up with customers to ensure the issue has been resolved.Work closely with the management of the business to ensure swift escalation of client issues where appropriate.Research and identify solutions to client technical problems.Perform and complete system health reports.Work with the project team on implementation tasks.Monitors, resolves and escalate iManage and Co-Flo server related active issues on N-Central.
Duties and Accountabilities
Report to and take direction from the Support Manager.Ensure the call queue is managed efficiently and in a timely manner.Respond to issues raised from clients promptly guided by SLA timelines.Engage with our clients in a pleasant and courteous manner.Display initiative in your role.Provide technical training to the other members of the team on key application areas.Document ticket solutions to build the knowledge library
Additional Responsibilities
Occasionally weekend or after-hours work may be required.Respond to high priority calls out of hours if required.
Mandatory Qualifications
MatricMicrosoft Certifications
Microso...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDU2MjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1103789&xid=545624605
11h
1
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My client based in Johannesburg North is seeking an experienced IT Operations Manager to join their team. The successful candidate will be based in Parktown, and will be required to go to site meetings, visits ect.
JOB SUMMARYThe IT Operations Manager will be responsible for overseeing and managing all IT systems and IT operational activities within the company. The IT Operations Manager will play an integral part in the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use at for the organisation and its clients, as well as the operational activities associated with them.
CHARACTERISTICSThis role requires the operations manager to possess the following characteristics:
• Must have a strategic focus and forward future thinking• In a management position, they are expected to possess leadership capabilities and show support to junior technicians within the IT team• Must be willing to work alongside team members to ensure the completion of a job or project• Must be able to handle highly pressurised environments and must be able to have a good sense of judgment when dealing with changing priorities• All members of the team are to uphold the highest standards of accountability, integrity, and professionalism
RESPONSIBILITIESIncludes, but are not limited to:
• Oversee daily IT operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; should be able to troubleshoot and remediate issues that arise• Implement and operationalise information security measures and controls• Develop and manage IT budgets and procure IT equipment and professional services• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments• Ensuring the availability and reliability of systems and networks• Identify and manage operational and information risks• Manage and coordinate IT projects• Ensure effective delivery of services and solutions• Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders• Manage relationships with clients and stakeholders• Develop department policies, process and procedures documentation and provide internal training to department and impacted end users• Ensure compliance of department and organisational polices• Participate in internal and external audits; oversee and coordinate responses to audit requests• Manage department team members, including performance and training assessments, communicating job expectations, appraising team members’ performance, and ensure that day-to-day operations are executed• Align IT infrastructure with current and future business requirements and strategic goals• Evaluate, assess and conduct ongoing research about strategic solutions tha...
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12h
1
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Job Description:
The role has responsibility for managing the Design and Architecture of Infrastructure Servers and Virtual Environments that supports and enables business services across IT at TFM. This role will also be responsible for the design, implementation and management of all Server architecture (Virtual and Physical) for TFM, which includes, the Mine, Lubumbashi, Kinshasa and Johannesburg. This role will also be responsible for our Disaster Recovery planning and backup environments for TFM.
Job Responsibilities:
Always adhere to safety requirements as set out by the Safety department and contribute to a safe work culture.This role will be responsible for the following areas:
Active Directory services ( including DCs, Azure etc.)SolarWinds MonitoringMimecastEntire Exchange EnvironmentDFSProxy Services (Forcepoint)SCCMSCOMBackup, Recovery and DRP Planning service across TFMEnterprise Vault servicesAntivirus management across the entire company (TFM)
Ability to establish work priorities and ensure that Junior and Senior Technicians are completing work in a safe, timely manner.Creating standards and configuration templates for Server engineering teamHigh Level Engagement with suppliers regarding outages and Incident reportingTroubleshoot issues as they arise - from the simple to the complexPerform scheduled maintenance and upgrades on Virtual Environments and standalone serversProvide support for Server infrastructure in an on-call rotationWork with multiple teams to identify bottlenecks and other Server configuration issues.Document Server Infrastructure, such as Server Room Layouts, Virtual Hosting Designs, backup plans and DR configurations, and other systems deemed to be critical.Experience instrumenting and monitoring Servers along with knowledge of advanced and leading Server technologies.Demonstrated experience with network architectures and security vulnerabilities associated with Servers.Maintain and organize reporting information and documentation for Management review.Ensuring Servers and VM environments are protected at all times via patch updates, Server Room/ Disaster Recovery site management.Ensuring business related services are maintained adequately including Exchange, domain controllers and critical business systems such as SAP, mining systems and plant systems.Mentoring junior and senior team members is criticalMaintain systems security, systems backup, and systems redundancy strategies according to MIS policies and ensuring that procedure is created and improved.
Required Skills and Qualifications:
A relevant degree or diplom...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDMxNzY3MDk0P3NvdXJjZT1ndW10cmVl&jid=1627303&xid=1431767094
13h
1
An exciting opportunity exists at an International manufacturing concern for an experienced IT Manager to lead and manage the IT department and implement the strategic global plan for the organisation.
The candidate will lead the strategic plan as well as implement the full IT governance strategy for the group.
This candidate will be responsible for managing the local and global IT function. This role forms part of the global Manco. Syspro experience in non-negotiable.
* Lead the full IT projects.
* Define and implement the IT strategy and processes.
* Formulate and implementation of the IT budget.
* Management of the IT department including the Junior IT Manager, Network Administrators and IT Technicians
* Ensure the IT department delivers to the strategic global plan
* IT Strategy development
* Business process , application and technology architecture
* Operational and strategic planning
* Manage, develop and maintain the servers for the logistics, warehouse and sales teams
* Project management
* 10+ Years’ experience as an IT Manager
* Manufacturing experience
* Global experience
* Experience working at a strategic/Manco level
* Strong knowledge in Project Management, IT strategy development, application and technology architecture
* Experience using International drives
* Syspro experience
R950 000 CTC to R1.25 Million CTC per annum based on qualifications and experience
* 10+ Years’ experience as an IT Manager
* Manufacturing experience
* Global experience
* Experience working at a strategic/Manco level
* Strong knowledge in Project Management, IT strategy development, application and technology architecture
* Experience using International drives
* Syspro experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMxMjU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206257&xid=1555_31259
2y
1
Our client, a prominent law firm based in Sandton, has a vacancy in their I.T Department for a *Software junior Helpdesk Assistant*
*Key areas of responsibility include:*
* Answering telephonic and email support queries
* Assigning helpdesk requests to IT members
* Setting up meeting requests and assigning them to the technicians
* Provide basic software support where proficiency allows
* Assisting with daily administrative tasks ie: BBBEE administration
* Dealing with supplier collections and deliveries
* Ordering and keeping track of consumables such as USB Drives, CD’s, printer cartridges, Dictaphones, transaction sets, ect.
*Requirements:*
* 1-2 years work in IT, admin or secretarial environment
* Training skills will be an advantage
* IT Skills at least on a basic level required (further training will be provided)
* Basic understanding of Microsoft Office Suite (Word and Outlook)
*Competencies:*
* Friendly and helpful attitude
* Good interpersonal skills and ability to work well with others
* Proficient in English
* Strong Communication and listening skills
* Ability to problem solve
* Present a calm, courteous and professional manner at all times
* Desire to learn new IT Software support skills and to extend knowledge
A market related salary is offered.
Only shortlisted candidates will be contacted
*Requirements:*
* 1-2 years work in IT, admin or secretarial environment
* Training skills will be an advantage
* IT Skills at least on a basic level required (further training will be provided)
* Basic understanding of Microsoft Office Suite (Word and Outlook)
*Competencies:*
* Friendly and helpful attitude
* Good interpersonal skills and ability to work well with others
* Proficient in English
* Strong Communication and listening skills
* Ability to problem solve
* Present a calm, courteous and professional manner at all times
* Desire to learn new IT Software support skills and to extend knowledge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzMDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181752&xid=1555_23066
2y
1
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You will be responsible to work with the business to help them improve their processes and systems. You will be conducting research and analysis in order to come up with solutions to business problems and help to introduce these systems to businesses and their clients.
*Educational: *
* Degree in either Statistics, Econometrics, Mathematics (or similar)
* Degree in Information Science
*Experience: *
* 3 to 5 years experience in data-driven projects
* 3+ years experience in SQL development projects
* Strong handle of:
* Microsoft Excel
* SQL
* PowerBI or similar (Advantage)
* Project management skills
* Must be able to set tasks with deadlines and work towards delivering within timeframes
* Strong cross-functional skills (matrix structure)
* Strong communication skills
* Attention to detail
* Retail / commercial experience favourable
*Responsibilities:*
* Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
* Leading ongoing reviews of business processes and developing optimisation strategies.
* Staying up-to-date on the latest process and IT advancements to automate and modernise systems.
* Conducting meetings and presentations to share ideas and findings.
* Performing requirements analysis.
* Documenting and communicating the results of your efforts.
* Effectively communicating your insights and plans to cross-functional team members and management.
* Gathering critical information from meetings with various stakeholders and producing useful reports.
* Working closely with clients, technicians, and managerial staff.
* Providing leadership, training, coaching, and guidance to junior staff.
* Allocating resources and maintaining cost efficiency.
* Ensuring solutions meet business needs and requirements.
* Performing user acceptance testing.
* Managing projects, developing project plans, and monitoring performance.
* Updating, implementing and maintaining procedures.
* Prioritising initiatives based on business needs and requirements.
* Serving as a liaison between stakeholders and users.
* Managing competing resources and priorities.
* Monitoring deliverables and ensuring timely completion of projects.
*Key Competencies:*
Flexibility – Being able and willing to adapt to a variety of different situations and changes.
Disciplined Approach– Punctual, Strong Attendance Record, Getting back to Customers and returning calls.
Efficiency – Meet and Exceed all that is required of you in your job function and perform the job at a high standard.
Proactively identify risks - Be aware and report any issues that might put the Business at Risk
*Educational: *
* Degree in either Statistics, Econometrics, Mathematics (or similar)
* Degree in Information Science
*Experience: *
* 3 to 5 years experience in data-driven projects
* 3+ years experience in SQL development projects
* Strong handle of:
* Microsoft Excel
* SQ
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3ODEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193993&xid=1555_27812
2y
1
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Job Requirements:- Must have a drivers licence and a reliable vehicleMust be willing and able to travel 60% of the time to clients (1 3 consecutive hours of driving time to get to clients)Have a National Senior Certificate (Grade 12) or equivalent qualificationStrong math and mechanical skillsHave 3 5 years of working experience in a technical field/industry or on conveyor beltsAble to use welding equipment and power toolsBe physically fit to perform work in and around a conveyor structure and chutes, on surfaces and underground operationsNot have a fear of heights or claustrophobia (fear of confined spaces)Be well spoken as this position requires the candidate to engage with the end user staff and train them on installations and maintenanceBe ambitious and able to perform duties without constant supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0NTc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126058&xid=1109_54574
2y
1
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Job & Company Description: My client is a leading, multinational financial services provider. This Support Technician role offers a career-launching opportunity to work with experienced and competent professionals to provide first-line support to internal clients on general IT issues and be a coordinator / facilitator on new and existing client solutions.It involves support and maintenance of key Windows and Linux server environment, and daily monitoring of trading and network infrastructure and related software platforms. Education: A Degree (BCom / BTech / BSc) or Diploma in IT, Information Systems or equivalent.CompTIA A+ & N+ Certification. Job Experience & Skills Required: 2+ Years of Technical Support Experience Financial Services experience (highly advantageous with familiarity of the associated jargon)Programming / Coding experience.Own Reliable Transport. Technical Skills & Experience Required Computer networkingFIX (Financial Information eXchange) protocolCybersecurity best practices and threat awarenessScripting with Bash, Java, Python, or similarSQLDo not miss out on this opportunity to make your mark Apply Now!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY0NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155293&xid=1109_64614
2y
1
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Our client is looking for young unemployed people between the age of 22 to 28 years to fill their Junior technician Position in GautengRequirements Must have matricMust be located in the area mentioned aboveMust be interested in ITSkills Good communication skillsAttention to detailAbility to handle pressureProblem solvingAbility to work in high pace rapidly changing environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY1ODg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159430&xid=1109_65886
2y
1
Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown, Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best-practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best-practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profi
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2y
1
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Minimum qualifications: (Please do not apply if you dont have experience on the below) A Qualification in Broadcasting, MediaExperience with streaming software solutions (Wowza etc.)Familiarity with Google Docs and ExcelExperience with Windows, Mac OS and/or LinuxExperience with various Computer hardware Preferred qualifications: 1-2 years of experience in a Technical and IT field directly related to Broadcast and MediaIntermediate understanding of Broadcasting and streaming video delivery and transmission workflowsJob duties This position will be responsible for the technical support of the Head of Department. The Media Services Technician must be a technically oriented, customer focused individual with a strong knowledge Broadcast equipment, desktop/laptop computers, most common desktop operating systems, desktop software and network interfaces.The job includes: Installing and testing new facilities and equipment,Trouble-shooting technical issues under time sensitive and stressful circumstances.Analysing and repairing technical faults on equipment and systemsMinimising loss of service when equipment fails by quickly identifying and implementing alternative methods of service provisionKeeping up to date with the industry and changes in technology by building and maintaining a network of contacts and investigating new systems and techniques.Provide first line IT supports to staff during working hours and after hours.Perform maintenance and repair of the server and computer hardware.Perform maintenance and fault finding of the IT network.Although this position typically staffs during normal business hours, the schedule must be flexible to work in the evenings or weekendsThis position will be in-person and may have a virtual (work from home) aspect at times.REQUIREMENTS Knowledge, skills, and abilities: Excellent IT skillsfault-finding skills and the capacity to solve technical problems in a creative wayAble to learn new technologies and ask pertinent questionsMust be self-motivated and responsible.Must be detailed and have good organizational skills.Must be able to solve problems as challenges arise, so productivity is not diminished.Should be able to handle multiple tasks at the same time.Ability to keep a schedule, be punctual, and work without direct supervisionEffective communication skills (written and oral) and English proficiencyAbility to follow up with customers, provide feedback and see problems through to resolutionOutstanding problem-solving skillsAbility to install peripheral equipment, such as computer, printers and scannersAbility to lift heavy stuff when needed to move equipment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg5MTVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1155684&xid=1320_8915
2y
1
SavedSave
Junior Helpdesk Technician Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4MTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1200714&xid=1109_78100
2y
1
Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown – Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, Monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your prof
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMzk4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1372778&xid=1109_123988
1y
1
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Our client requires a skilled Field Consultant / Technician to join their dynamic team. You will be required to travel all over inland area (Mpumalanga, Limpopo, Freestate, Northern Cape, Northwest, and Gauteng) to assist clients with Windows10 reloads, and assist with onsite troubleshooting as well as calls. Requirements:Minimum of years’ experience required: 2 years.Minimum Education: Matric, A+, N+ or any other computer related qualification a bonus.Computer packages required: A+, N+, Fundamentals, Degree in Computing, Microsoft courses.Working and reliable vehicle is a must with a valid drivers license.Adhere to strict SLA’s.Good track record of previous employment.Junior guys welcome, provided they have some sort of measurable knowledge of the industry and can demonstrate it.Weekend work required.Holiday work required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ4OTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130121&xid=1109_48970
2y
1
Our client a Global Tech firm is seeking a Senior Cisco Implementation Engineer to join their team in Johannesburg. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.The primary responsibility of the Senior Cisco Implementation Engineer is the installation, configuration and faultmanagement in highly complex environments within a technology domain. This includes remotely supporting clients within service level agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.Responsible for setup and installation of technical systems, applications, or process designs for clients purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotelyKey Roles and ResponsibilitiesInteract with clients on highly complex requirements of a solution.Escalate unresolved problems and issues to the relevant third parties or specialists.Assume responsibility for the co-ordination of the activities of the engineers, in line with performancetargets, leading by example and monitoring the quality of engineers and technicians work when required.Write reports and complete and maintain project documentation.Recommends improvements to standard operating procedures relating to installationsAct as coach and mentor to junior engineers.Included in highly complex design work, with input to the design expected.Expected to work independently and take ownership of relevant technologies according to domain orspecialization.Monitors the quality of work produced by junior engineers and makes recommendations forcontinuous improvement.Knowledge, Skills and Attributes:Deep understanding and appreciation of technical design and business principlesSound project skills which are demonstrated in the execution of installations and other assignmentsDemonstrate customer engagement skillsDemonstrate relevant domain specialist knowledge and expertiseExcellent verbal communication skillsClient focused and display a proactive approach to solving problemsAbility to coach, mentor and provide guidance to team membersExcellent understanding of project management principlesRequired Knowledge and ExperienceExtensive work experience in an implementation engineering role (+8 years)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzczMDMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1266787&xid=1108_73033
2y
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Senior Lab Technician (JB1694) Germiston, JohannesburgR25 000 per month, negotiableDuration: Six-month contract (with possibility of extension)OverviewThe Senior Lab Technician will form part of a Research and Development team who will be focused on optimizing the cultivation of microalgae. Minimum Requirements: BScHons/MSc in Biotechnology, Microbiology, Biochemistry or similar fieldPreferably 3 to 5years relevant industry experience in microalgae cultureProficient in the maintenance of axenic cultures and maintaining sterile culture conditionsComputer literate, proficiency with Microsoft Office programs, specifically Excel, with experience in data collection and analysisAbility to follow SOPs and make recommendations for changes when necessary; experience developing SOPs a plus.Experience with basic analytical chemistry methods and microscopy techniques for identification of microalgae cultures is required. Knowledge of analysis of lipids and lipid profile analysis with gas chromatography is a plusMust be able to work independently and flexibly and to adapt to changing prioritiesStrong critical thinking and problem-solving skillsGood communication skillsStrong organizational skillsAbility to work in a team environmentDiscretion when dealing with disclosures of sensitive and proprietary information. This contract will include strict non-disclosure termDuties and Responsibilities: Responsible for the preparation and maintenance of microalgal cultures for scale-up, up to 10L photo-bioreactors, maintaining sterile and axenic culture conditionsResponsible for running experiments with laboratory scale bioreactors and/or scaled photobioreactors to optimise cultivation of microalgaePerform testing for various physical, chemical and biological parameters, including, but not limited to:Perform routine water chemistry analysisPerform routine measurements for characterizing algae productivity and process yieldAnalyze data generated from sample streamsDaily microscopic evaluations of culturesIdentify and characterize bioactive ingredients of interest, gather and present data that can be used for potential commercial scale up.Make and record detailed observations, analyze data, and interpret results; validate data and ensure careful maintenance and timely entry of data in electronic databaseReport on findings and confirming when critical parameters are reachedDevelopment and Implementation of new assaysPrepare samples in spray dryer for offsite analysisSupervise the preparation of standards and solutions by junior laboratory staffPerform routine maintenance and calibration of all lab equipment and instrumentationMaintain a stock of lab supplies, working with procurement to forecast supply needs and order suppliesAssist with training of junior lab personnelPerform
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Job & Company Description: A progressive company who is a major manufacturer of electrical equipment and services by combining manufacturing, services, repairs and maintenance to several branches throughout Africa is looking for a Toolmaker to join their leading team. You will be required to modify, produce and repair precision tools as required. If this is the position for you apply today. Education: Qualified certification as a DraughtsmanN3 Mechanical Engineering Job Experience & Skills Required: One-year experience as a Mechanical Design Draughtsman.Updating of existing drawings.Assist technicians with drawings.Assisting Senior Draughtsman with designs and drawings for clients.Assisting with filing of drawings within drawing office.Assisting in designing of mechanical parts of electrical equipment.Complete drawings for manufacture of electrical equipmentSheet metal, fabrication and machining drawings.Completion of pre-order materials needed for manufacturing.Computer Literate with experience on: InventorApply now!
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Our client a Global Tech firm is seeking a Senior Cisco Implementation Engineer to join their team in Johannesburg. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.
The primary responsibility of the Senior Cisco Implementation Engineer is the installation, configuration and fault
management in highly complex environments within a technology domain. This includes remotely supporting clients within service level agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely
Key Roles and Responsibilities
* Interact with clients on highly complex requirements of a solution.
* Escalate unresolved problems and issues to the relevant third parties or specialists.
* Assume responsibility for the co-ordination of the activities of the engineers, in line with performance
* targets, leading by example and monitoring the quality of engineers and technicians work when required.
* Write reports and complete and maintain project documentation.
* Recommends improvements to standard operating procedures relating to installations
* Act as coach and mentor to junior engineers.
* Included in highly complex design work, with input to the design expected.
* Expected to work independently and take ownership of relevant technologies according to domain or
* specialization.
* Monitors the quality of work produced by junior engineers and makes recommendations for
* continuous improvement.
Knowledge, Skills and Attributes:
* Deep understanding and appreciation of technical design and business principles
* Sound project skills which are demonstrated in the execution of installations and other assignments
* Demonstrate customer engagement skills
* Demonstrate relevant domain specialist knowledge and expertise
* Excellent verbal communication skills
* Client focused and display a proactive approach to solving problems
* Ability to coach, mentor and provide guidance to team members
* Excellent understanding of project management principles
Required Knowledge and Experience
* Extensive work experience in an implementation engineering role (+8 years)
* Specialist Networking knowledge and experience esse
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxMjQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268368&xid=1555_71246
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Description
Analysis, planning, provisioning, testing, implementation and maintenance of all Internet, fiber and IP Related products. Perform Installations & Training. Provide 1st line support to customers.
Responsibilties
* Install, configure and maintain network services, equipment and devices.
* Support and administration of FTTX and PBX systems and processes.
* Manages all system back-up and restore protocol.
* Plans and supports network and PBX infrastructure.
* Perform troubleshooting analysis of networks and associated systems.
* Documents network problems and resolution for future reference.
* Monitors system performance and implements performance tuning.
* Manage user accounts, permissions and security at all levels
* Taking ownership of all complaints till resolution
* Helpdesk management, which requires wonrking on an online CRM system
Requirements
* Certifications: A+, N+, MCSE, or related network or telephony qualifications
* Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS
* A successful track record in a support environment.
* High level of integrity, professionalism and trustworthiness
* Team player, good communication
* Cooperative and empathetic to colleagues and customers
* Own transport
* Requires a thorough knowledge of networking essentials.
*Desired Skills: *
* Attention to detail
* Network Support
* Customer Care
* Analytic
*Desired Work Experience: *
* 1 to 2 years
*Desired Qualification Level: *
* Diploma
*About The Employer: *
We believe that customer service is key and that working efficiently as a team is what gives us our edge. All members of our team learn all they can about the various aspects and thus become a friendly trove of information for our clients.
*Employer & Job Benefits: *
* Mobile Phone
* Internet Allowance
* Fuel Allowance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzk5MTdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1184373&xid=1554_9917
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Our client a Global Tech firm is seeking a Senior Cisco Implementation Engineer to join their team in Johannesburg. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.The primary responsibility of the Senior Cisco Implementation Engineer is the installation, configuration and faultmanagement in highly complex environments within a technology domain. This includes remotely supporting clients within service level agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.Responsible for setup and installation of technical systems, applications, or process designs for clients purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotelyKey Roles and ResponsibilitiesInteract with clients on highly complex requirements of a solution.Escalate unresolved problems and issues to the relevant third parties or specialists.Assume responsibility for the co-ordination of the activities of the engineers, in line with performancetargets, leading by example and monitoring the quality of engineers and technicians work when required.Write reports and complete and maintain project documentation.Recommends improvements to standard operating procedures relating to installationsAct as coach and mentor to junior engineers.Included in highly complex design work, with input to the design expected.Expected to work independently and take ownership of relevant technologies according to domain orspecialization.Monitors the quality of work produced by junior engineers and makes recommendations forcontinuous improvement.Knowledge, Skills and Attributes:Deep understanding and appreciation of technical design and business principlesSound project skills which are demonstrated in the execution of installations and other assignmentsDemonstrate customer engagement skillsDemonstrate relevant domain specialist knowledge and expertiseExcellent verbal communication skillsClient focused and display a proactive approach to solving problemsAbility to coach, mentor and provide guidance to team membersExcellent understanding of project management principlesRequired Knowledge and ExperienceExtensive work experience in an implementation engineering role (+8 years)https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2NzAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240304&xid=1108_66700
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