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Our client is looking for an Operations Controller to join their team.To agree suitable delivery time frames and confirm by email and accept all feasible client bookings, within 2 hours of receipt, and to capture on the load board.To confirm all document requirements, prior to loading, for all confirmed loads, to ensure there are no unnecessary delays in loading and border procedures. Notify client & Manager immediately of missing / incomplete requirements before allocating of vehicles and provide suitable solutions.To source and allocate suitable vehicles, as per clients requirements, for all Transport Bookings, at least 48 hours prior to loading, for non-adhoc orders. To provide an appropriate vehicle, within 48 hours of a confirmed adhoc order.To Ensure all booked vehicles conform to statutory requirements and customers expectations, and drivers are correctly instructed to carry out successful, efficient deliveries.Undertake regular risk assessments of the Vehicle / Supplier suitability, Suitable Insurance Coverage, Statutory Requirements (Haz-Chem, Import / Export Permits Etc.)Key Skills Technical proficiency.Data processing skills.Product development.Risk analysis.Strategic planning.Budget management.Staff management.Decision-making skills. Job Role: Operations Controller Industry: Manufacturing / Production Salary: Negotiable Required Skills 4 Years of Experience Qualificationso Demonstrated experience as a transport officer in a similar role and preferably cross border operations.o Flexibility to work a range of shifts, unusual hours and occasional weekends.o Superior customer service skills.o Excellent time management skills.o Strong Interpersonal and communication skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg5NzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1223332&xid=1109_89780
2y
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Key Purpose: Accountable for the test process implementation - Testing of the Group’s platform to ensure that a quality system is delivered to their clientsResponsible for identifying test requirementsProject manage the User Acceptance Testing phase for each implementationContribute to the continuous improvement of the testing process and test methodologiesManage activities during testing and ensure resolution of all defects Areas of responsibility may include but not limited to: Develop and contribute to the overall testing strategyParticipate in JAD sessions to extract requirements needed to compile test plansUnderstand the Product and Business specifications and extract test requirementsReview test requirements with the test manager and business analystDesign test cases and test scenarios based on analysis of business specificationsProvide estimates for completing test cases and executionBuild and maintain a repository of regression test casesWork closely with the test manager and systems analysts to co-ordinate test activities and in so doing, ensure quality end results are achievedData capturing of the test cases used for manual testingPerform functional, negative, positive and regression testingLogging, tracking and resolution of defects on JIRAParticipate in reviewing team members’ workEducate and coach junior team membersResolve production queries with little or no support and provide junior team members with appropriate guidance in resolving the queriesPotentially manage a team of testersDevelop load, performance and stress testing plans Personal Attributes and Skills: Strong analytical and problem-solving skillsAttention to detailAccurateAbility to grasp concepts quicklyExcellent written and verbal communication skillsAn ability to prioritise tasks and work under pressureProactiveMust be willing to work overtime when required (including weekends where necessary)An openness to work with others and build on team input.Must have pride in their work and a desire to always deliver perfection. Quality is non-negotiableAble to establish a collaborative relationship with the systems areaThe individual must have a strong desire for self-learningGood work ethic Education and Experience Essential: Grade 12 with mathematics, higher grade (minimum C symbol)English, higher grade (minimum D symbol) – Must be first languageRelevant testing qualificationMinimum 4 years’ experience working as a Test Analyst in the business user testing environment, applied knowledge and solid application of the correct testing methodologies required to perform end-to-end user acceptance testingExperience with regression, usability, sanity and functional testing methodsBasic ExcelComfortable with figures and basic mathematical conceptsExperience with automate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1MjgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126119&xid=1109_55283
2y
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The successful candidate will report to the Regional Support Services Coordinator with an indirect reporting line to the Provincial Support Services Manager and Provincial Director.The successful candidate will be responsible for:Ensuring effective and efficient functioning of the membership system and general administration in the region.Prospective applicants must meet the following requirements:National Senior Certificate or equivalentExperience in an administrative role in an office environment, with a specific focus on datacapturingComputer literacy essentialExcellent organisational abilities and process drivenExcellent communication skillsExcellent administrative skills and attention to detailAn ability to work effectively and energetically around a demanding work scheduleAbility to produce accurate, high-quality work in line with specific standardsSystematic, comprehensive, and displaying excellent attention to detailOutcomes-orientated, not simply task-orientatedWillingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessarySEND YOUR APPLICATION VIA THE LINK BELOW
17d
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I'm looking for job as clerical/filling clerk. I worked as a laboratory support service doing data capturing, client
services giving out results and dealing with incoming
clients being doctors and patients.
I worked for NHLS for 27yrs. Now I'm just looking for
any job to keep my child in school.
I am willing to do any kind of domestic work or housekeeping pls. Start immediately
Whatsapp and call 0678973082
21d
1
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Are you driven by excellence, willing to work hard and passionate about beauty and skincare? Kick-start your career with an incredible entry-level opportunity - earning a competitive salary with fantastic benefits - within a renowned, growth-orientated organisation!
Isabella Garcia International is an established cosmetics company that creates premium Skincare, Make-up and Fine Fragrances for thousands of clients each month. At IG, we are looking for motivated individuals to join our dynamic team and to help us reach new heights.
* National Senior Certificate
* Additional qualification (beneficial but not essential)
* Must be computer literate.
* Proficient in English
* Proficient in another South African language (beneficial but not essential)
* Transport to and from our offices in Sandton
* Target-driven and ambitious
* Work well under pressure
* Excellent telephone manner
* Confident communicator
* Integrous and honest
* Proficient in capturing data on a computer
* The opportunity to enrol for an MBA Degree after one year of employment
* Continuous growth opportunities
* Pension Fund, Cancer Policy and Disability Cover
* Shuttle service to and from the Sandton Gautrain Station
* 60% off products from the IG website
* No work on weekends, public holidays or Jewish Holidays
(T&C apply)
* Target-driven and ambitious
* Work well under pressure
* Excellent telephone manner
* Confident communicator
* Integrous and honest
* Proficient in capturing data on a computer
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExODM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148141&xid=1555_11834
2y
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Key Purpose: Accountable for the test process implementation - Testing of the Group’s platform to ensure that a quality system is delivered to their clientsResponsible for identifying test requirementsProject manage the User Acceptance Testing phase for each implementationContribute to the continuous improvement of the testing process and test methodologiesManage activities during testing and ensure resolution of all defects Areas of responsibility may include but not limited to: Develop and contribute to the overall testing strategyParticipate in JAD sessions to extract requirements needed to compile test plansUnderstand the Product and Business specifications and extract test requirementsReview test requirements with the test manager and business analystDesign test cases and test scenarios based on analysis of business specificationsProvide estimates for completing test cases and executionBuild and maintain a repository of regression test casesWork closely with the test manager and systems analysts to co-ordinate test activities and in so doing, ensure quality end results are achievedData capturing of the test cases used for manual testingPerform functional, negative, positive and regression testingLogging, tracking and resolution of defects on JIRAParticipate in reviewing team members’ workEducate and coach junior team membersResolve production queries with little or no support and provide junior team members with appropriate guidance in resolving the queriesPotentially manage a team of testersDevelop load, performance and stress testing plans Personal Attributes and Skills: Strong analytical and problem-solving skillsAttention to detailAccurateAbility to grasp concepts quicklyExcellent written and verbal communication skillsAn ability to prioritise tasks and work under pressureProactiveMust be willing to work overtime when required (including weekends where necessary)An openness to work with others and build on team input.Must have pride in their work and a desire to always deliver perfection. Quality is non-negotiableAble to establish a collaborative relationship with the systems areaThe individual must have a strong desire for self-learningGood work ethic Education and Experience Essential: Grade 12 with mathematics, higher grade (minimum C symbol)English, higher grade (minimum D symbol) – Must be first languageRelevant testing qualificationMinimum 4 years’ experience working as a Test Analyst in the business user testing environment, applied knowledge and solid application of the correct testing methodologies required to perform end-to-end user acceptance testingExperience with regression, usability, sanity and functional testing methodsBasic ExcelComfortable with figures and basic mathematical conceptsExperience with automate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1MjgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126119&xid=1109_55283
2y
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Pretoria (MUST LIVE IN PRETORIA) Training Immediately (after hours & weekends)Start Date Last week of FebruaryDetails of the position are as follows:The position requires strong inter-personal, organisational, admin and multi-tasking skills.Road- sales experience and nail experience essentialMust have own car, valid drivers licence, insurance for rental in the case that their car is not drivable (accident or engine issue)She would have an existing client base and be responsible for managing and growing the client base as per her SOPs and KPIsFirst appointment begins at 8.30am and last appointment ends at 4.45pmThere should be between 5 - 8 visits a day depending on the area she is working in on that day.Orders are taken during clients visits and captured during the day and if necessary after hours using our online ordering portalIn an addition to taking orders, store visits will include product launches, kit checks, merchandising of retail and professional stock, troubleshooting (but not training), product spotlights and general value adds.All visits are to be booked in advance and rebooked for the following 2 months.Must be capable of managing their online diaryMust be computer literate - Software used: Online ordering portal, Skynamo tracking system, One Drive - file share, Outlook emails & online calendar, ExcelNo additional work, beauty salon or otherwise, is permitted during the week or weekend.Smoking is not allowed.Earning potential between R15 000 and R30 000 (to discuss in interview)Petrol card given for work related travel onlyPhone & Tablet supplied (Minutes & data included) for work calls and use only
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4MjAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219744&xid=1109_88201
2y
1
Bookkeeper/Office Administrator (JB4246)Industria, Johannesburg (Office Based)R24 000 - R28 000 CTC per monthPermanentSeeking an experienced Bookkeeper/ Office Administrator who would like to join a company that is making a positive impact on the environment.Previous experience within the recycling industry would be a huge advantage.Due to the nature of the business, weekend work will be required.Minimum Requirements:Completed Grade 12.A completed Bookkeeping certificate or Diploma would be advantageous.5 or more years experience in a Bookkeeping/ Accounts related roleProficiency in accounting software such as Pastel or Sage is essential.Strong understanding of accounting principles, capable of preparing accounts to trial balance.Excellent organizational and multitasking abilities.Duties and Responsibilities:Handle day-to-day financial tasks, including account reconciliations, bank payments, and capturing bank statements.Full-function debtors and creditors.Provide support for sales administration, assisting with order processing and customer inquiries.Perform general office administrative duties to ensure smooth operations.Please email your comprehensive CV to resumes@kontak.catsone.com and quote JB4246 in the subject lineFor full JD & to apply online https://www.kontak.co.za/vacancies.phpPlease do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.IMPORTANT: We specialize in specific niche fields. We regret that we are unable to assist in any fields outside of this scope. Fields can be viewed on our website.Kontak Recruitment Disclaimer:Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.Job specifics: Requirements mirror advertisement, duties may adjust for client needs.Fair process: Fair assessment, only shortlisted candidates contacted due to volume.Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
1mo
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Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/469251521?source=gumtree
2d
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://www.ditto.jobs/job/gumtree/4115920781?source=gumtree
2d
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://www.ditto.jobs/job/gumtree/3153491299?source=gumtree
2d
1
SavedSave
Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/1099133981?source=gumtree
2d
1
Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environmentMust be able to work weekends and overtime as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAzNzYwODE4P3NvdXJjZT1ndW10cmVl&jid=1719491&xid=2103760818
2d
1
SavedSave
Title: Social Media Support Customer Service Representative Role description and duties: Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data Requirements: Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per monthDays & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkwMjkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1224224&xid=1109_90291
2y
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket dataEducation and Experience: MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.Days & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201688&xid=1109_78558
2y
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket dataEducation and Experience: MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.Days & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201691&xid=1109_78559
2y
1
SavedSave
Le Bonheur Reptiles and Adventures offers quality experiences and overnight stays to a broad spectrum of visitors, and have been doing so for 40 plus years. The reception desk/ticket counter constitutes the core of our center, and the person(s) manning it maintains the heartbeat of our offering by being the visitor's first contact. The position encompasses reception, client communication, capturing and maintaining reservations, internal communication with team members, retailing, cash ups (ticket counter is stationed inside our gift shop). It also requires administrative duties (maintaining attendance register, data entries onto internal control forms, filing, stock checks). CORE COMPETENCIESExcellent command of English ( written and spoken)Customer serviceExcellent communication skillsConfident team player/leaderComputer skills and POS skills'Cash up' reporting skillsAct in the best interest of the Company at all timesProfessional demeanorAbility to work weekends and public holidaysBENEFICIAL SUPPLIMENTARY SKILLSRetail experience - pricing / floor displayHospitality booking experienceMarketing REMUNERATION: R7000 - R11000 p monthPlease send cv to info@lebonheuradventures.co.zaC
4d
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STUDY COORDINATOR 12 MONTHS J52, GROOTE SCHUUR, OBSERVATORY The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa. We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations exciting future.This 12 month contract position that will be based at Groote Schuur Hospital Old Main Building J52 Trials Unit, Cape Town. The main purpose of this position is to manage the projects including site processes and managing the team in carrying out administration and logistics for studies at the J52 Trials Unit at GSH.Requirements: Matric + Bachelors Degree in Health related field; preferably in Nursing.Minimum of 1 year working experience as a Study Co-OrdinatorProficiency in MS Office (Word, Excel, Powerpoint, and Internet)Excellent communication (verbal & written) skillsAbility to build interpersonal relationships and use these to manage study and site structureStrong administrative and logistical skillsPlanning and organisingInterpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work under pressureAbility to maintain effectiveness during changing conditionsDetail-orientedAble to work later hours including weekends (may be required to work on Saturdays; substitute with week days)Ability to work independently and as part of a teamExperience in Project ManagementThe following will be advantageous: Certificate in Good Clinical Practice (GCP)Post graduate qualification in project management or related coursesKnowledge of quality control, activities, systems and processes (QA/QC)Valid drivers license with own transportAbility to speak isiXhosaValues fit: Passion Innovation Progress Integrity Respect Excellence Responsibilities Study implementation within areas designated for the projects in Cape TownProgram administration support, including day to day management of project related activities, compilation and analysis of project reports, maintenance of project files and documents, and liaison with project stakeholders, and project event planning support.Coordination of site specific tasks in coordination with other site leaders and senior project teamManagement of an on-site resource and working centre, which caters to project participantsCoordination of project and logistics managementData capturing quality control checks on data capturedResponsible for ensuring that all study related data is entered accurately and timeouslyResponsible for creation and maintenance of Investigator Site FilesResponsible for QA/QC o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYxNjAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143182&xid=1109_61600
2y
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Position: Payroll Officer - Stanger
Food Franchisee
Company based in KZN seeking a full payroll administrator.
Duties and Responsibilities:
Duties and responsibilities include but are not necessarily
limited to the following: • Fulfilling payroll responsibilities from managing
rosters, working hours, biometrics, processing payroll on the Payspace payroll
system, administration of a provident fund, managing leave and EMP501
submissions etc.
• Maintenance of employee data on the payroll system .
• Extraction and reporting of absenteeism and late coming
daily and notifying CEO, HR and Operations Managers • Attending to pay queries
from staff
• Check Employee working hours weekly which includes
following up on high hours, absent days of leave and obtaining authorization to
ultimately avoid adjustments after the payroll is finalized.
• To calculate
travel, shift-allowance and all other benefits / deductions weekly and ensure
Operations , Restaurant and Finance Cluster Managers have signed-off
• To capture Rewards,
Incentives, Relocation Fees, Loans and late payments.To maintain a record of
adjustments that accurately reflect payroll amendments required. this will need
to be maintained daily.
• To ensure that ESS works correctly and is being utilized
i.e., Leave and employees accessing Pay slips.
• Process and review of payroll on Payspace and ensure meets
the Labour laws and company policies Reports to be sent to the CEO and Finance Manager
• Daily checking of shifted hours vs clocked and approved
hours.
• Daily checking of staff late-coming and absenteeism.
• Weekly late-coming and absenteeism trends.
• Daily Labour Costs
Trends.
• Weekly Labour trend
reports.
• Sales vs Labour. Required Competencies:
• Excellent
communication and interpersonal skills.
• Excellent attention
to detail and time management.
• Ability to work under pressure and meet deadlines. Minimum
Requirements:
• Human Resources Qualification/ or extensive experience in
Payroll and Exposure to Payspace a added advantage • Minimum 3-4 years Payroll experience
• Competent with Microsoft Office.
• Experience with a payroll and biometric software system.
• Working knowledge of Labour Law and best practice
• Own vehicle and
willing to travel. Working Hours:
• Monday to Friday, 8am – 5pm
• Will be notified on time should we be having strategies
over weekends
Please forward a
detailed CV with traceable references, ID and qualifications to
dawn@wedynamic.co.za
Should you not receive communication within 15 days of
application please be advised that your application is unsuccessful.
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Data Captures position available to start immediately Criteria Must have matric (Grade 12)Must have at least 2 years data capturing experienceMust Type 30 words per minuteMust have an Accuracy of 98%Willing to work weekends Clear criminal recordSober habits Must live in Cape TownMust email CV to email address provided belowPLEASE EMAIL CV TO: jeanine.retief@isilumko.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUzMDIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199810&xid=1266_53022
2y
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