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Our Client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Project Manager to join their team.
Job Purpose:
The Project Manager will be someone who is motivated and experienced who can handle complex projects from start to finish. The perfect candidate will have a history of leading well, communicating effectively, and being organised. The position will involve planning, carrying out, and keeping an eye on projects within budget and on time. Will also need to work well with different groups involved and make sure project outcomes meet high standards.
Responsibilities:
• Develop and manage project plans, timelines, budgets, and resources
• Identify and mitigate project risks and issues proactively
• Manage project scope, ensuring it aligns with project objectives and stakeholders expectations
• Lead and collaborate with cross-functional teams, including internal and external stakeholders
• Monitor project progress, track key metrics, and provide real-time updates
• Communicate effectively with stakeholders at all levels, ensuring clear and concise communication
• Manage project documentation and ensure adherence to all relevant policies and procedures
• Identify and implement process improvements to enhance project efficiency and effectiveness
• Conduct project post-mortems and identify lessons learned for future projects Qualification and Experience:
• Bachelors degree in business administration, Finance, or a related field (BCom preferred)
• Minimum of 5 years experience in project management, preferably within the Finance Insurance industry (Essential)
• Proven working experience within a Call Centre / BPO environment (Essential)
• Proven track record of successfully managing and delivering complex projects on time and within budget
• Strong understanding of project management methodologies (e.g., Agile, Waterfall)
• Excellent organisational, communication, and interpersonal skills
• Ability to prioritise tasks, manage multiple deadlines, and work effectively under pressure
• Proficient in project management tools (e.g., Microsoft Project, Asana, Jira)
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team Salary: R35,000 to R40,000 pm CTC, depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202656 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining di...Job Reference #: 202656
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Senior Software Developer Overview Work as part of the software engineering team that: sets the standards for software coding, testing and quality.collaborates closely with the teams BAs and POs on the efficient transition of Behaviour Driven Development and Swaggers as part of the overall workflow.defines the scope, timeline, and goals for the delivery of working software.transcribes comprehensive documentation.provides support with production cutovers and migrations as required.analyses and resolves technical and application problems. Supporting the Scrum Master Participate in and provide support in all scrum related ceremonies.Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software.Assist in setting up a robust out of hours support process.Assist in the prioritisation of bugs and defects. Providing Guidance and Mentoring Participate in peer reviews of solution designs and related code.Provide technical guidance to the teams software engineers through coaching and mentorship.Identify and encourage areas for growth, education and development within the team. General Proven ability to work creatively and analytically in a problem-solving environment.Confidence to express ideas as part of a creative team.Excellent communication (written, oral) and interpersonal skills.A Self-Starter capable of working under pressure.Curious and engaged in Continuous Learning and Professional Development.Excellent coding ability. Experience Minimum of 7 years hands on experience designing and developing microservices.Minimum of 7 years relevant experience with API concepts and technologies.5-7 years of experience with system integration.Experience developing within an agile methodology.Experienced in 3-tier, n-tier, cloud computing, microservices architectures and Service Oriented Architecture.A senior Developer with 7+ years experience with the following skills: Atlassian Suite: Jira, Confluence.Microservices with Spring-boot / Java 8+.Openshift / Kubernetes / Docker.Understanding of API gateways.OpenAPI (Swagger) specification.Understanding of networking concepts.Integration into backends via various protocols (SOAP, REST, YAML etc). CI/CD (Jenkins, pipelines etc). The following additional skills would be advantageous: Spring reactivePivotal KubernetesLinuxAzure PipelinesData Modelling
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2OTYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242353&xid=1108_66962
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Job Objective: To coordinate and supervise design functions within a project/study context.Ensure that designs are in accordance with project / study requirements and company objectives and are produced in a timely and cost-effective manner.To work in a safe manner, complying with and actively contributing to the Company Health, Safety and Environmental HSE policies, manuals, and procedures. At all times considering the health, safety and welfare of fellow workers, visitors, clients, community, and the environment. Key Accountabilities & Responsibilities: Prepare piping technical specifications, calculations, reports, design criterion and other documents as required by the project.Responsible for piping engineering content, discipline design drawings and technical documents within a project / study.Required to serve as discipline lead engineer from time to time depending on operational requirements.Produce designs in accordance with project, discipline, statutory regulations, good practice, and company procedural requirements.Produce project filing system which is maintained and kept up to date in a discipline or project system, which all project design personnel utilise.Engineering input into PFDs, P&IDs, line lists, valve lists and SPI lists.Ensure the that designs produced support the method of construction and ease of plant maintenance and operations.Ensure piping design engineering standards are maintained and adhered to on all projects.Provide technical guidance to Project staff on various aspects of design.Review piping installation contract tenders and produce technical adjudications / recommendations.Review and comment on design documents and drawings from own discipline and from other disciplines.Review vendor documentation for compliance with project / study specifications.Compare procurement costs against budget and provide feedback to estimating.Review vendor documentation for compliance with project specifications.Estimate, control, and review design scope changes and key quantities.Provide feedback on the quality, use and value of design systems used in design.Assist with plant installation and commissioning of piping.Liaise with client to ensure that design is in accordance with agreed requirements.Liaise with Site construction staff on resolution of piping engineering design issues.Conduct regular piping engineering/design group meetings within a project context.Provide timely reports regarding all discussions held and progress made. Ensure all correspondence is recorded.Provide input into progress reports, including listing achievements and highlighting issues as required.Provide engineering support to construction team during plant installation and commissioning of pipingEnsure compliance and take initiative for safety and environmental aspects.Keeping up to date with developments in the piping field e.g., updates
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2OTIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242304&xid=1108_66921
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Here is an opportunity for you to join the largest open medical scheme in South Africa, with over 3.3 million beneficiaries. A Senior Java Developer is required at this Sandton-based establishment to perform high-level impact analysis, establish Scope and provide estimates based on technical requirements.If you are looking to join a fast-paced and dynamic environment that enables smart, self-driven people to be their best, this is the role for you. Send your cv.Essential requirements: 3-year university degree in computer science or business informatics, or similar qualification, is highly preferable6 or more years’ experience in developing Java applicationsJavaSpringHibernateJunitSOAMicroservicesDockerData ModellingUMLSQLSOAP UI / RESTJSONArchitectural StylesKafkaZookeeperZuulEurekaObsidianElasticsearchKibanaFluentDReference Number for this position is MK53941. This is a 12-month contract position based in Sandton offering rate of R950 per hour negotiable on experience and ability. Email Mojo on mojok@e-merge.co.za or alternatively call her on 011 463 3633 to discuss this and other opportunities that you may be seeking.E-Merge IT recruitment is a specialist niche recruitment agency with a wide range of positions available. We offer our technical skilled candidates’ options so that we can successfully place the right developers with the top companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!https://www.e-merge.co.za/careers/referralprogramme/
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNjA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213527&xid=1320_13606
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New work, new challenges. Join one of the most exciting top companies in the eyeglass manufacturing industry.This role requires an individual who’s Hands-on and has practical approach with attention to detail. Must be able to Produce new initiatives/processes to improve on all-around effectiveness and performance.You will be required to identify and scope opportunities for improvement/innovation; Ensure extensive testing of new and regular testing of existing solutions to ensure quality and accuracy of BI deliveredYou will need to have extensive knowledge in CRM, service desk, product owners and Microsoft SQL Server 2016 and upwards.Apply now if this is you.Requirements: Degree in IT or equivalentMinimum of three years working experience with C#SSRSSSISSSAST-SQLC#.Net Reference Number for this position is FM53848 which is a p ermanent position based in Johannesburg offering a cost to company salary of R700,000 per annum negotiable on experience and ability. Contact Fhumudzani on fhumudzanim@-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNDM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213370&xid=1320_13438
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Our Client a Global Tech firm is seeking a Business Analyst/Project Coordinator to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and a great working environment.The Business Analyst/ Project Administrator/Coordinator provides project administrative assistance to a Project Management team during the delivery of simple and complex projects and programs. The Project Administrator/Coordinator works under the guidance of a Project Manager and may also be responsible for delivery of transactional and standard/coordinated project.Key Roles and Responsibilities:Manage and update the backlog (support or projects) between PMO and VendorCommunicate activities, progress and manage dependenciesFacilitate and perform testing and validation to ensure change and meets requirementsAssisting with resource scheduling so that team members have the resources they need to complete their tasksScheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycleManaging project management or work package documents such as the project plan, budget, schedule or scope statement, as directed by the project managerExecuting a variety of project management administrative tasksSupport team members when implementing risk management strategiesKnowledge, Skills and Attributes:Must have technical background, needs to have more BA and day to project managementSAP experience not needed but will be beneficialWill be working on SAP CataloguesCoordinator/business analystsDay to day leading of cataloguesStabilization of these catalogues3 - 5 years experienceDiploma\Bachelors degree in business administration, management, IT or a related fieldProject Management CoursesWorking knowledge of project management software (e.g. MS Project, Dynamic or similar)Proficiency with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777621&xid=1108_177693
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Must have at least 7-10 years experience as a Process Engineer involved with assessing, mapping and optimizing business processes. Experience in facilitating workshops with business users (up to executive level) in order to gather requirements, generate ideas and validate designs. Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies.Migration process to core for the product environments include:Product Migration to CORE Product Migration to ECLIPSE CORE Banking TP product Upgrades and Regrades Online and CR3 Retail Investments products upgrade to GNBA V2 This position requires an experienced person who has a solid understanding of Enterprise Business Processes and business analysis. Responsibilities include assessing, analysing, optimising, documenting, implementing and testing end-to-end enterprise business processes of a multi-skilled team. The candidate must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end user training to leading presentations to senior management and executive. To work with stakeholders throughout the organisation; to build a holistic view of the organisations strategy, processes, information and information technology assets. The Process Engineer links and aligns the business mission; strategy and processes of an organisation to its information technology strategy. He or she documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient; sustainable; agile and adaptable manner. To bring business needs, capabilities, technology and process together in an efficient and effective manner. The Process Engineer has mastered the industry recognised knowledge areas for Process Engineering and works at the highest levels of abstraction, ambiguity, and complexity within the organisation. He or she performs business analysis tasks to connect information. Technology, processes and business needs in varying levels of detail within an area of speciality; and can perform all process engineering tasks at both ends of the detail spectrum. Transactional banking products, and experience in enterprise credit, collections, client & product risk management is a preference. Candidates must have worked on agile projects, understanding of the SAFe framework, and the use of agile tools like Jira and Confluence and process mapping tools like Aris. Experience in applying process modelling standards such as, BPMN. Knowledge of and exposure to business process transformation, including process enabling and integrating technologies: Business Process Reengineering Workflow / Workflow management / Process automation Business Rules Engines (Business Rules Processing) Enterprise Application Integration Business Intelligence, Analytics and Reporting
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzYwMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777139&xid=1108_177601
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Description:To manage and deliver medium to large projects from commencement to completion within the scope, budget and time agreed in line with the business strategy. The Agile Project Manager will play an active role in providing mentorship and coaching on agile best practices to teams. The Project Manager will also ensure the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team. * SAFe certification and experience essential * Project Management certification and experience essential * AGILE Project Management experience essential * Scrum Master certification and experience essential * Jira, Confluence and Microsoft Project skills essential * Financial Services experience preferred * EE candidates encouraged
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzU5OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777136&xid=1108_177599
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Scope of position
Customer Service Team Lead acts as the contact point for all team members hence excellent communication skills is required. You need to act proactively to ensure smooth team operations and effective collaboration. You will be responsible for supervising, managing and motivating team members on a daily basis by optimizing group dynamics and team composition. Ultimately, you should lead by setting a good example and engage the team to achieve the necessary KPIs.
Key responsibilities
To motivate, develop and mentor team members in a dynamically changing environmentDrive process performance to achieve and exceed SLA deliverablesLead and deliver complex client engagements that help identify, design and implement creative business solutions for the companyProvide excellent customer service and determine the needs of the client.Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performanceManage Shrinkage, Productivity and control attritionManage dips in performance with adequate reinforcement plans proactivelyPeople management and associated responsibilities like performance and development managementAbility to communicate well and Manage relationships with internal and external contactsManage & delegate daily volumes within team and coordinate activities to ensure daily BAU delivery is in line to customer KPIsUnderstanding of processes run by team and ability to bring in improvements and efficiencies within operationsCreate a mode of operations to be adhered to by team members in order to maintain good routine and orderlinessConduct Team Huddles to discuss process updates, feedbacks and key focus points for the dayAnswer and manage client queries/complaints across LOBs, rectify issues and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutionsAble to mentor team in process & quality parametersPerform Root Cause Analysis to identify key AFIs and create action plans / goals to improveProvide Direct Customer Support, answer live chats or/and social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member.Create, Publish and Maintain operations related reports on timely mannerDiscover training needs and support in training to provide the necessary coaching on groundCollaborate with the different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performanceAny additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPIAdh...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI0ODI0ODAyP3NvdXJjZT1ndW10cmVl&jid=370510&xid=1224824802
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Our Client a Global Tech firm is seeking a Project Coordinator to join their team in Johannesburg on a contract basis for 3 months with possible renewal. They offer stability, growth, attractive rates and a great working environment.Note candidates will be working 3 days onsite at the Rosebank office.A project coordinator is a member of the project management team who runs small-medium sized projects or supports senior project manager by overseeing administrative tasks, communicating with stakeholders and ensuring resource availability for the project team.The project coordinator will coordinate the schedule, budget, issues and risks of the project. This includes the project management framework is well-organized and that it runs smoothly. This can include communicating with various departments in the organization to make sure everyone is on the same page.Key Roles and Responsibilities:Manage and update the backlog (support or projects) between PMO and VendorCommunicate activities, progress and manage dependenciesFacilitate and perform testing and validation to ensure change and meets requirementsAssisting with resource scheduling so that team members have the resources they need to complete their tasksScheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycleManaging project management or work package documents such as the project plan, budget, schedule or scope statement, as directed by the project managerExecuting a variety of project management administrative tasksSupport team members when implementing risk management strategiesKnowledge, Skills and Attributes:Diploma\Bachelors degree in business administration, management, IT or a related fieldProject Management CoursesWorking knowledge of project management software (e.g. MS Project, Dynamic or similar)Proficiency with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzU2N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778265&xid=1109_183567
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Our Client a Global Tech firm is seeking a Cloud Data Engineer to join their team in Randburg on a contract basis.They offer stability, growth, attractive rates and a great working engineering.Note this position is required to work fully onsite.The Data Engineer is responsible for the transformation of data into a structured format that can be easily analysed in a query or report. The role is responsible for developing structured data sets that can be reused or compliment other data sets and reports. The individual analyses the data sources and data structure and will design and develop data models to support the analytics requirements of the business which includes management / operational / predictive / data science capabilities. The Cloud Data Engineer, AWS Data Pipeline, AWS Storage Gateway and Digital Assets will work on the Amazon Web Services (AWS) infrastructure team. The engineers primary focus is to provide data services that enhance our clients businesses. Youll be a key member of the data pipeline team helping us deliver these solutions quickly and efficiently while ensuring theyre reliable and scalable.Key Roles and Responsibilities:Create data models in a structured data format to enable analysis thereofDesign and develop scalable extract, transform and loading (ETL) packages from the business source systems and the development of ETL routines to populate data from sources, Participate in the transformation of object and data models into appropriate database schemas within design constraints. Interpret installation standards to meet project needs and produce database components as requiredCreate test scenarios and be responsible for participating in thorough testing and validation to support the accuracy of data transformationsDevelops and maintains mission-critical information extraction, analysis, and management systemsProvides direct and responsive support for urgent analytic needsTranslates loosely defined requirements into solutions.Uses open source technologies and tools to accomplish specific use cases encountered within the projectUses coding languages or scripting methodologies to solve a problem with a custom workflowPerforms incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered Knowledge, Skills and Attributes:Seasoned in the definition and management of scoping requirements, definition and prioritisation activitiesGood understanding of database concepts, object and data modelling techniques and design principles and conceptual knowledge of building and maintaining physical and logical data modelsSpecialist either in Microsoft Azure Data Factory, SQL Analysis Server, SAP Data Services, SAP BTPGood understanding of data architecture landscape between physical and logical data modelsAnalytical mind and business acumenProblem-solving aptitude Academic Qualifications and Certifications:Bachelors degree with 3 years related professional ex
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODE1OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778433&xid=1108_178159
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We have an exciting career opportunity for an Administration Officer with great scope and the potential for rapid advancement based on performance. The successful candidate will be responsible for providing key administrative functions within our head office. This role requires the ability to work under pressure and a continuous display of a high level of attention to detail.What you’ll do:Answer Switchboard and manage calls/ messages.Monitor and coordinate customer purchase orders, place stock orders, follow up with suppliers for ETAs, and monitor supply and delivery.Manage stock in the storeroom – liaise with technical staff.Source equipment and obtain costing from suppliers where necessary.Manage and check deliveries.Coordinate and oversee packing of orders and prepare equipment for installations.Manage and ensure site sign-offs for projects completed are received from the technical division for invoicing.Manage follow-ups with customers, providing ETA’s, etc.Weekly project report/ order book.Manage scanner repair desk.Manage customer fault logging desk.Arrange couriers/ freight forwarding agents for sending out equipment (to customers) and receiving equipment (from suppliers).Book flights, accommodation, and rental vehicles.Manage provisions for the office, stationery, and office supplies.Banking/ Post office/ Printers, etc.General admin duties and filing.Receive visitors and handle in professional manner, and offer refreshments.Perform other duties as and when assigned.Maintain Company’s best interest at all times.Use initiative.Manage time effectively, meet personal goals, and work effectively with other members.Maintain proficiency in using personal computers, data entry terminals, and other common office equipment and software.Follow company policies and procedures.Present a professional image at all times to customers and suppliers.Your Expertise:Must be dynamic self-motivated and energetic.Must have a sense of urgency.Must have an eye for detail.Must have Pastel experience.Office Admin experience.Must be organized and be able to work under pressure.Must be well presented and able to communicate well, verbally and writtenOwn vehicle.Driver’s License.Qualifications Required:A minimum of a high school diploma or equivalent is typically required.Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Strong typing and data entry skills.Other information applicable to the opportunity:Fixed-term contract with the potential to go permanent.Location: Johannesburg, Fourways - (Onsite).Office hours – 8:00 am – 5:00 pm, with 1 hour lunch.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzQ5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777049&xid=1108_177492
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We have an exciting career opportunity for an Administration Officer with great scope and the potential for rapid advancement based on performance. The successful candidate will be responsible for providing key administrative functions within our head office. This role requires the ability to work under pressure and a continuous display of a high level of attention to detail.What you’ll do:Answer Switchboard and manage calls/ messages.Monitor and coordinate customer purchase orders, place stock orders, follow up with suppliers for ETAs, and monitor supply and delivery.Manage stock in the storeroom – liaise with technical staff.Source equipment and obtain costing from suppliers where necessary.Manage and check deliveries.Coordinate and oversee packing of orders and prepare equipment for installations.Manage and ensure site sign-offs for projects completed are received from the technical division for invoicing.Manage follow-ups with customers, providing ETA’s, etc.Weekly project report/ order book.Manage scanner repair desk.Manage customer fault logging desk.Arrange couriers/ freight forwarding agents for sending out equipment (to customers) and receiving equipment (from suppliers).Book flights, accommodation, and rental vehicles.Manage provisions for the office, stationery, and office supplies.Banking/ Post office/ Printers, etc.General admin duties and filing.Receive visitors and handle in professional manner, and offer refreshments.Perform other duties as and when assigned.Maintain Company’s best interest at all times.Use initiative.Manage time effectively, meet personal goals, and work effectively with other members.Maintain proficiency in using personal computers, data entry terminals, and other common office equipment and software.Follow company policies and procedures.Present a professional image at all times to customers and suppliers.Your Expertise:Must be dynamic self-motivated and energetic.Must have a sense of urgency.Must have an eye for detail.Must have Pastel experience.Office Admin experience.Must be organized and be able to work under pressure.Must be well presented and able to communicate well, verbally and writtenOwn vehicle.Driver’s License.Qualifications Required:A minimum of a high school diploma or equivalent is typically required.Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Strong typing and data entry skills.Other information applicable to the opportunity:Fixed-term contract with the potential to go permanent.Location: Johannesburg, Fourways - (Onsite).Office hours – 8:00 am – 5:00 pm, with 1 hour lunch.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzQ5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777050&xid=1108_177493
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Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop, Wifi Dongle or Internet Allowance provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202366 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202366
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Main Responsibilities
Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope
Main Purpose of Job
To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data
Key Competencies/Skills
Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466
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Salary: R15 000 – R20 000 basic plus on target commission, company car, laptop, cell phone and company contributions
My client, a distributor of electrical and mechanical equipment, used in industrial applications seeks a dynamic, intelligent and professional individual, able to forge strong personal client relationships.
Requirements:
Grade 12 / Matric
Qualification in Electrical or Mechanical Engineering, highly advantageous
Fluent in both Afrikaans and English
Excellent customer service and telephone etiquette
Computer literate and familiar with various computer applications
Drivers’ license
Experience:
Minimum of 3 years technical sales experience
Proven track record of successful client retention and growth.
Responsibilities:
Daily activity will be split 50/50 between developing new business and maintaining existing business. As time progresses, naturally a greater amount of the daily activity will be spent on maintaining customers.
To provide excellent technical advice with a high aptitude for all things
Must be target driven and motivated.
Ability to identify, assess, confront and resolve opportunities and challenges.
Able to handle high work load and long-term projects, managing client relationships while finding creative solutions to a wide scope of market requirements.
If you have read through and meet with the required criteria, then send your application together with relevant qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTg2MzAxNzY/c291cmNlPWd1bXRyZWU=&jid=119325&xid=958630176
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Permanent position for a Registered Nurse - Midwife in Pretoria North.
Minimum Requirements:
•Registration with the South African Nursing Council as a Registered Midwife•Previous experience in a similar position in private healthcare•Ensures that patient records and registers meet legal requirements•Competent in demonstration and assessment of all clinical procedures and management of risks•A good understanding and application of the nursing scope of practice and knowledge of patient care.•Basic knowledge of stock control principles•Knowledge of clinical procedures, scientific nursing process and BCA principles•Sound knowledge of nursing activities and procedures as per Scope of Practice of a Registered Nurse.•Ability to identify and report near-misses and adverse events•Be able to function as an effective member of the nursing team by facilitating team effectiveness
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzEzNjc2OTQxP3NvdXJjZT1ndW10cmVl&jid=376292&xid=2313676941
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Permanent position for a Registered Nurse who is ICU trained.
Requirements:
•Registration with the South African Nursing Council as a Registered Nurse•Must be ICU trained•At least 2 years previous experience as Registered Nurse in ICU•Previous experience in a Paediatric or Neo-Natal ICU will be an added advantage•Nurse and monitor critical care patients, including ventilated patients•Ensures that patient records and registers meet legal requirements•Competent in demonstration and assessment of all clinical procedures and management of risks•A good understanding and application of the nursing scope of practice and knowledge of patient care.•Basic knowledge of stock control principles•Sound knowledge of nursing activities and procedures as per Scope of Practice of a Registered Nurse.•Knowledge of clinical procedures, scientific nursing process, and BCA principles•Ability to identify and report near-misses and adverse events•Be able to function as an effective member of the nursing team by facilitating team effectiveness•Must be prepared to work shifts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODUyMDE0MjU/c291cmNlPWd1bXRyZWU=&jid=376288&xid=285201425
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an exciting role for a Snr Manager: Facilities Management exists with our client based in Centurion.
Responsible to optimise the life span and integrity of the buildings, masts and towers and related assets by determining the maintenance requirements, creating maintenance plans and managing maintenance and building related operating and capital expenditure activities within budget and allocated timeframes.Create and Manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire processCreate and Manage Manuals, Standards, Policies, Scopes of Works relating to Facilities & Utilities ManagementCompile and manage Business Cases and the capital expenditure budget as well as track variances/savingsManage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring these items are fixed and billed accordingly and the property is reinstated to an approved quality and standardLeasing agreements and integrated facilities management; Market trends; People and time management; Practical building maintenance; Safety, fire and emergency procedures; Occupational Health and Safety Act and relevant legislation; SLAs and lease agreements; Basic technology inbuilding (electrical, plumbing and construction); Mechanical and air-conditioning systems; Day-to-day operations (cleaning, security, gardening); Contract management; People management; Utilities Management
Computing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project); Presenting & Communicating Information; Real estate contract management; Real estate leasing documents and contracts; Property Development and Management; Real Estate Finance; Real Estate Market Analysis; Real Estate Valuation, Appraisal development for evaluating projects; Project Management & Planning; Business Acumen and insight into operational management; Financial Acumen including budgeting; Change management; Budget management; Conflict management; Report writing; Project management; Negotiation
REQUIRED CERTIFICATION/PROFESSIONAL REGISTRATIONCertified Facilities Practitioner (SAFMA) (IFMA) - Preferable
QUALIFICATIONSRelevant 3 year degree/ diploma (at least NQF level 6) (B.Com, B.Sc. Property Studies, QS, Engineering).
7 years experience in the Facilities Management field with at least 2 years on management level
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDE0NjE4MDI4P3NvdXJjZT1ndW10cmVl&jid=375956&xid=3014618028
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY0MjYxNzU/c291cmNlPWd1bXRyZWU=&jid=1080504&xid=296426175
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