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1
The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Dealing with Guest queries and arranging assistance as needed.Prepare for arrival one day in advance; be on top of bookings made.Assist guests with information they need about services at the hotel & surrounds.Liaising all the necessary communications via telephone, email or verbal to all the applicable departments and ensuring that it is attended to timeously.Work hand in hand with the other Hotel departments.Maintain communication within the Hotel, other departments, as well as security with regards to guest’s movement,Ensuring the Front Office is staffed at all times to ensure Guests are attended to whilst browsing through the Curio Shop.Build relationships with all Guests and team members in Front Office.Ability to take initiative and make judgement calls re complaints (adequate gifting / room drops / vouchers).Constant monitoring of PMS and Guest profiling to ensure that the team is updating required information; nationalities, address, remarks, preferences, contact details, etc.Ensuring day-to-day Guest services such as admin, emails, wake-up calls etc; are all handled timeously and accuratelyTimeous execution of key responsibilities as set out by the Head of Department.Recite, understand, apply and live the Purpose and Value statement.
REQUIREMENTS & QUALIFICATIONS
Must have at least 2 years’ experience in a 5* Hotel environment.Must have at least 1 year's experience in a Front Office environment.Demonstrate excellent written and verbal communication skills.Opera (Property Management System) knowledge at Operator Level; computer literacy.Ability to multitask with excellent time-management.Strong administrative experienceKnowledge of the Hermanus and surrounding areas activities, attractions and venues is essential, so living locally is a distinct advantageProven job reliability, diligence, dedication and attention to detail.Degree or Diploma in Hospitality will be an advantage.Must be flexible and willing to work shifts, weekends & public holidays.Knowledge of Hermanus & surrounding areas, attractions and other venues.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are n...
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13h
1
Shambala Wellness Spa, The leading Day Spa in Port Elizabeth, and Voted the Top Day Spa 2021 in the Les Nouvelles Awards, is seeking a Qualified Therapist to Join our large team.The Positions available will require our qualified candidate to perform Massage, Manicure, Pedicure, Waxing and Tinting, Body and Facial treatments.We require a minimum of 2 years experience in the beauty industry with a formal qualification. No candidates will be considered without the relevant qualifications and experience required.The current needs of the spa require candidates to work over weekends on a Saturday and Sunday, Public Holidays and additional days during the week as needed by the business.The employment, although starting at a 3 month contract may have the opportunity to become Permanent.Remuneration includes a basic salary, as well as a commission for services and retail from Rand 1. There are also added incentives to maximise earning potential.Candidates who meet the above requirements will be contacted for an in-person interview. The interview process will take place ASAP.Job Types: Full-time, Part-time, Temporary, Temp to permContract length: 3 monthsSalary: R25,00 - R35,00 per hourExpected hours: 27 – 45 per weekEducation: Diploma (Required)Experience: Beauty: 2 years (Required)Ability to Commute: Port Elizabeth, Eastern Cape (Required)EMAIL CV TO: MANAGER@SHAMBALA.CO.ZA
20d
3
Shambala Wellness Spa, The leading Day Spa in Port Elizabeth, and Voted the Top Day Spa 2021 in the Les Nouvelles Awards, is seeking a Qualified Therapist to Join our large team.The Positions available will require our qualified candidate to perform Massage, Manicure, Pedicure, Waxing and Tinting, Body and Facial treatments.We require a minimum of 2 years experience in the beauty industry with a formal qualification. No candidates will be considered without the relevant qualifications and experience required.The current needs of the spa require candidates to work over weekends on a Saturday and Sunday, Public Holidays and additional days during the week as needed by the business.The employment, although starting at a 3 month contract may have the opportunity to become Permanent.Remuneration includes a basic salary, as well as a commission for services and retail from Rand 1. There are also added incentives to maximise earning potential.Candidates who meet the above requirements will be contacted for an in-person interview. The interview process will take place ASAP.Job Types: Full-time, Part-time, Temporary, Temp to permContract length: 3 monthsSalary: R25,00 - R35,00 per hourExpected hours: 27 – 45 per weekEducation: Diploma (Required)Experience: Beauty: 2 years (Required)Ability to Commute: Port Elizabeth, Eastern Cape (Required)
23d
1
Spa
Therapist – Port Elizabeth R25-R35 Per Hour plus 10
commission.
Do
not apply if you do not have a Beauty Spa Therapist Qualification and
at least 2 years Experienced
in Massage,
Manicure, Pedicure, Waxing and Tinting, Body and Facial treatments.
Excellent
communication skills and customer service skills are a must.
Do
not apply if you are not already located in Port Elizabeth as a
practical is required during your interview.
Well
established Client in Port Elizabeth is looking for a Full time Spa
Spa Therapist in P.E. to fulfill the following tasks.
The
Positions available will require our qualified candidate to perform
Massage, Manicure, Pedicure, Waxing and Tinting, Body and Facial
treatments.We require a minimum of 2
years’ experience in the beauty industry with a formal
qualification. No candidates will be considered without the relevant
qualifications and experience required.The current needs of the spa
require candidates to work over weekends on a Saturday and Sunday,
Public Holidays and additional days during the week as needed by the
business.The employment, although
starting at a 3 month contract may have the opportunity to become
Permanent.Remuneration includes a basic
salary, as well as a commission for services and retail from Rand 1.
There are also added incentives to maximise earning potential.Candidates who meet the above
requirements will be contacted for an in-person interview. The
interview process will take place ASAP.Job Types: Temporary, Temp to
perm, Part-time, Full-timeContract length: 3 monthsSalary: R25,00-R35.00 per
hour depending on experience, 10% commission on services and retail
from Rand 1Ability to commute/relocate:Port Elizabeth, Eastern Cape:
Reliably commute or planning to relocate before starting work
(Required)Education:Certificate (Required)Experience:Beauty: 2 years (Required)
service
are a must.
Other
perks and incentivesSales
Commission 10% on Services and Retail
Salary offeredR25
– R35 per hour depending on Experience (Plus 10% commission on
Services and Retail from R1.00)
Working Hours
45
hours per week.
Monday-Sunday
2
days off per week, and 1 weekend off per month.
Shifts
are either 8am-5pm, 9am-6pm, 10am-7pm.
Start
date
Immediately
Interested applicants who are qualified Spa Therapists can send their CV and Spa Therapist Qualification to:CeraoRecruitmentAgency@mweb.co.za
2mo
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