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Position: Stores Supervisor
Location: Westville, Durban
Industry: Auto Parts
Direct Reports: Procurement Manager
Purpose of the Role:
To ensure that functions of the stores and purchasing activities run efficiently
Required Qualification and Experience:
Microsoft Package (Outlook, Excel, Word)PastelGrade 12Valid forklift licenseCertificate/Diploma /Degree in Supply Chain or Logistics (advantageous)
Key Competencies:
Product Knowledge (advantageous)Good command of EnglishComputer knowledgeTime Management and multitaskingPlanning and organizing skillsUnderstanding of stores function
Roles and Responsibilities:
Check finished goodsAdminister changes on stock listInput stock levels for barsCommunicate stock levels to production and storesDispatch of goodsProvide feedback about dispatch to customer carePurchase order on pastelEnsure sign off purchases by managerSend-off purchase orders to suppliersReceive goodsAssist staff with consumable itemsCheck on stock levels in storesExcel spreadsheet-dispatch-collect all relevant internals for orders being dispatch on the day. Get dispatch signed off by Shona.Copy dispatch & hand out of the factory floor guysWriting out of waybills for time freightPrinting out labels for BullbarsFollow up on dispatch in production with dispatch.Check goods loaded on to the truckDriving of forklift when required to assist with various stores function
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjY5NDA2Mzc4P3NvdXJjZT1ndW10cmVl&jid=1182048&xid=1669406378
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Adapt IT (Pty) Ltd has a vacancy for a Technical Team Lead. This role will report into the Senior Manager: Technical Services. The purpose of this position is to manage the operational requirements of the technical team, project management of technical projects and align service delivery in the support space with the desired service levels.
We are looking for an innovate and talented individual, who has a passion to make a difference in a dynamic environment as part of our efficient and enthusiastic team.
Primary Responsibilities for the Role
Team Leadership
Manages resources through providing guidance, mentorship, and support to aid team members to meet support and project commitments.Provides status reporting inclusive of but not limited to utilisation plans, SLA performance, project updates, process improvements and team initiativesPerform resource and operational management of the team to ensure team members are highly utilized and efficient.Conducts and provides input to the performance appraisals of teamMotivates and inspires team membersAssist with succession planningEnsure compliance with governance frameworks
Project Management
Drives the delivery of technical projects (internal and external)Performs Project management to ensure that the appropriate governance and compliance are followed.Assist with the compilation of quotes, WBSs, PRDs and sign off documents as required.Works with the technical team to extract project plans.Performs resource scheduling and planningWorks together with the Technical Administrator to ensure that projects are completed on time, within budget and with the appropriate level of quality.Performs the function of a Project Owner for internal team Projects.Serves as the primary resource on larger and more complicated projects providing other team members with the necessary documentation that can be followed to implement the project.
Service Delivery
Proficiency in leading both physical and virtual teamsExperience in dealing with third-party-provided servicesOperational ability in a diverse, large-scale environmentExceptional customer-facing skillsReport compilation and analysisIn-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Desired Skills, Experience and Qualities:
Education & Qualification
Relevant tertiary education (BSC or similar)PMP (or similar Project management certification)ITIL certification will be advantageous
Relevant...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjc4NjkxMjI4P3NvdXJjZT1ndW10cmVl&jid=320758&xid=2278691228
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Excellent opportunity for an NPD Co - Ordinator to join a leading provider FMCG to major retailers.
Reporting to the Head of Product Development & Innovation, the successful candidate will be responsible for managing the development of new products to meet technical and process parameters in a profitable manner.
Requirements:
Relevant NPD experience within flour and baking, or FMCG considered.Scientific and Technical SkillsPassion for new product development and food.Ability to communicate with stakeholders internally and externally.Must be passionate about baking and confectioneryCreate and execute NPD projects by understanding the market and consumer needs!Attention to detail
Role& Responsibilities:
Develop and deliver new products in a timely manner to ensure all products are technically compliant to the brand and retailer requirements and codes of practice.Responsible for the input of correct recipes to the company’s recipe management system.Photo shooting of new products and video presentation.Weekly reporting, update sensory analysis recordsAttend internal weekly brand & retailer meetings as part of the internal stage and gate process.Work closely and communicate effectively with the Process Team.Manage the samples that are required for nutritional purposes & for customers efficiently so all are prepared, labelled and dispatched correctly.Continue the rationalization of ingredients and recipes.Provide metric’s on a weekly basis so reporting can drive continuous improvement.Marketing the new productProvide training for the sensory and new product in the factory.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NjM2Nzg5MDE/c291cmNlPWd1bXRyZWU=&jid=1139848&xid=863678901
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Accountable for the general maintenance and service of the ATMs by keeping it clean, packing the cassettes to ensure that assigned machines keep to uptime targets.
* Maintain and improve ATM uptime
* Timeous attendance to callout calls
* Timeous repairs of ATM’s in the designated areas
* Weekly servicing of low performing sites
* First time resolution on callout sites no repeat calls
* Ensure quality of new switch-on’s
* Programming and configuring of new sites within the prescribed SLA’s
* Conduct client training
* Stock management
* Ensure optimum boot stock
* Book in faulty parts and replace with fixed parts
* Ensure backup parts are available and in good working order at all times
* Admin
* Complete all job cards timeously
* Complete down time report monthly
* Complete monthly stock take report and submitted before the end of each month
* Ensure open tickets are managed at a minimum
* Comply with assigned project deadlines according to SLA per project
* Follow Field Policy and Procedures in regards to vehicle usage, cellphone usage, petrol card and Tools of trade
* Matric or NTC 3 Electronics Certificate
* A+/N+ Diplomas/certificates or ND Electronics
* Currently working on MS Office (Excel and Outlook)
* Must have a valid driver’s license
* Field Support with a minimum of 2 years on the job driving experience
* Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc.
* Electronic component testing
* Ability to work over weekends, standby and overtime
* English Written and verbal proficient
* Min 1 year Customer Service experience
* Excellent clear and comprehensible communication skills
* Previous experience in training customers on new products
* Experience and or ability to learn new applications quickly – industry software and handheld applications
* Comfortable to work in rural and remote areas
* Able to work extended hours and perform weekend duties when required
* Regional Support - Ability to work and stay in remote areas for periods of up to a week
CTC
Company Vehicle / Petrol card
Cellphone / Laptop
Overtime / Standby
* Matric or NTC 3 Electronics Certificate
* A+/N+ Diplomas/certificates or ND Electronics
* Currently working on MS Office (Excel and Outlook)
* Must have a valid driver’s license
* Field Support with a minimum of 2 years on the job driving experience
* Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc.
* Electronic component testing
* Ability to work over weekends, standby and overtime
* English Written and verbal proficient
* Min 1 year Customer Service experience
* Excellent clear and comprehensible communication skills
* Previous experience in training customers on new products
* Experience and or ability to learn new a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUxMzQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1236860&xid=1555_51347
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Position: Stores SupervisorLocation: Westville, DurbanIndustry: Auto PartsDirect Reports: Procurement ManagerPurpose of the Role: To ensure that functions of the stores and purchasing activities run efficientlyRequired Qualification and Experience: Microsoft Package (Outlook, Excel, Word)PastelGrade 12Valid forklift licenseCertificate/Diploma /Degree in Supply Chain or Logistics (advantageous)Key Competencies: Product Knowledge (advantageous)Good command of EnglishComputer knowledgeTime Management and multitaskingPlanning and organizing skillsUnderstanding of stores functionRoles and Responsibilities: Check finished goodsAdminister changes on stock listInput stock levels for barsCommunicate stock levels to production and storesDispatch of goodsProvide feedback about dispatch to customer carePurchase order on pastelEnsure sign off purchases by managerSend-off purchase orders to suppliersReceive goodsAssist staff with consumable itemsCheck on stock levels in storesExcel spreadsheet-dispatch-collect all relevant internals for orders being dispatch on the day. Get dispatch signed off by Shona.Copy dispatch & hand out of the factory floor guysWriting out of waybills for time freightPrinting out labels for BullbarsFollow up on dispatch in production with dispatch.Check goods loaded on to the truckDriving of forklift when required to assist with various stores function
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyODMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185245&xid=1109_72833
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*KEY RESPONSIBILITIES*
* To sell and promote the products (mainly Adult Incontinence, Underpads, Drawsheets, Gloves, etc) of the Company, to service and train users for the purpose of increasing and expanding the customer base.
* Serving the customer base in the following sales channels: Old Age Homes, Private/Government Hospitals, Distributors and Wholesalers
* Areas of Responsibility: Entire KZN Province
* Establish and maintain strong working relationships with matrons, nurses, distributors and administrative personnel in every account.
* Provide professional and dependable after sale service to ensure customer satisfaction and long term relationships with customers
* Professional presentation of product features, benefits, and application.
* Pursue new leads and customers by listening to customer requirements and presenting appropriately.
* Responsible for the achievement of assigned annual sales targets
* Provide weekly Sales and Trip reports on: customers visited, leads followed, state of the market, competitor activities and new business prospects
* Attend to and handle client queries or concerns in a professional and efficient manner
* To acquire and expand knowledge of all products of the Disciplines as well as the application/uses thereof and to be fully conversant in order to provide excellent and efficient customer coverage and product know how.
*QUALIFICATIONS; SKILLS and EXPERIENCE:*
* A minimum of *2 to 4 years sales experience*
* Demonstrate* previous Sales experience,* customer relationship development, product demonstrations.
* Previous experience as a *Registered Nurse* will be preferred
* Valid driver’s license with own reliable vehicle
* Fluent in *English, fluency in Afrikaans and an African language* is an added advantage
* Excellent sales and negotiation skills
* Good communication and people skills
* Determination and the drive to work towards targets
* The ability to work well on your own and also as part of a team
* Good organizational and time management skills
* High interpersonal skills, good computer literacy, high aptitude for learning
SALARY&BENEFITS: Market related Basic + Travel Allowance + Medical Aid + Commission
*QUALIFICATIONS; SKILLS and EXPERIENCE:*
* A minimum of *2 to 4 years sales experience*
* Demonstrate* previous Sales experience,* customer relationship development, product demonstrations.
* Previous experience as a *Registered Nurse* will be preferred
* Valid driver’s license with own reliable vehicle
* Fluent in *English, fluency in Afrikaans and an African language* is an added advantage
* Excellent sales and negotiation skills
* Good communication and people skills
* Determination and the drive to work towards targets
* The ability to work well on your own and also as part of a team
* Good organizational and time management skills
* High interpersonal skills, good computer literacy, high aptitude for learning
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI5Mzk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203545&xid=1555_29395
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Durban - A Chemical warehouse is looking for a Distribution and Warehouse Coordinator to plan, direct, or coordinate the warehouse and distribution operations within a site.DESCRIPTIONDuties:Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.Plan, develop, or implement warehouse safety and security programs and activities.Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.Track and trace goods while they are en route to their destinations, expediting orders when necessary.Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.Prepare and manage departmental budgets.Evaluate locations for new warehouses or distribution networks to determine their potential usefulness. Interview, select, and train warehouse and supervisory personnel.Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing. Arrange for storage facilities when required.Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate. Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or ecofriendly containers, dynamic distribution networks, warehouse renovations, or fuel-efficient fleets.Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.Plan or implement environmental training programs and activitiesREQUIREMENTSCompetenciesTransport Manage the transportation of goods and supplies for a large organization using existing proceduresReview and recommend improvements to procedures to ensure on-time delivery of goods and supplies. Outgoing goods Improve the packaging process by developing an understanding of packaging needs and ideas for prototypes.Incoming Goods Lead and manage large complex warehouse(s) and stores, reviewing current procedures and develop new procedures when required to ensure all goods and supplies are stored and recorded appropriately.Inventory Manage and recommend improvements to the delivery of part of the organizations inventory control program to identify any issues and solve problems.Sourcing collect and analyze the key cost drive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5NzQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138910&xid=1266_39746
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Innovation ManagerOur well established, highly respected client is looking for an individual to help shape their culture and processes for the success. The successful encumbent will play a critical role in driving change and new growth, cultivating innovation capabilities within the organization, and promoting the value and influencing innovation.Skills Requirements10+ years of relevant experience in innovation, technology, research and development, product development, and/or solutions developmentExperience in managing projects and changeExcellent communication skillsBe a part of groundbreaking innovation that will give this business the opportunity to grow exponentially. If you are looking for a challenge, love learning about new businesses and enjoy seeing the results of driving change and growth this role is for you. Excellent package is offered to the successful candidateCreate an innovation strategy that is understood and endorsed by key stakeholders including executive leadership, employees, customers, and partners.Build a well-balanced innovation portfolio and roadmap that drives investments & growth.Ensure that the company is successful in taking its innovations to market in a timely and scalable way.Responsible for tracking new technology developments in areas of interest to the business to ensure that it maintains a technological edge within the industry, analysing and improving upon technology standards and maintaining organizational awareness of new technologies.Uses innovation to differentiate the company in the market, provide unique value to customers and help build long-term relationships with customers.Follow customer responses to new ideas to track and analyse success.Monitor research and development of other organizations to spot trends in innovation and supplement research findings in the company’s industry.Analyse existing practices to isolate areas ripe for improvement or enhancement.Encourages creative thinking in employees and finds ways to nurture innovative thinking across all areas of the company.Push business boundaries and challenge long-held assumptions.Rethink solutions to emerging business problems.Develop cutting-edge ideas that invite change and differentiation.Keep all new projects in line with the company’s mission and maintains consistency with the company’s vision and brand.Superior research and analytical skills to track and predict trends.Deep understanding of significant aspects of technologies, business models, and regulations relevant for the industry.Excellent interpersonal skills and the ability to persuasively sell ideas.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzMTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1157021&xid=1266_43109
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Purpose of the job: Planet Fitness is looking to employee a new Club General Manager (CGM) for one of our world class gym facilities.The purpose of this role is to take a hands-on approach and drive a culture of high performance and high engagement within our clubs.The CGM will be reporting into a Regional Operations Manager and will form an integral part of the talented team of club general managers and fitness professionals that are already operating within this highly entrepreneurial environment.You will be required to manage your team within your own club and you will be expected to forge close working relationships with other Gym Managers within your region by sharing best practice and leveraging one anothers expertise accordingly. Key Performance Areas include: Driving the performance of your club by investing time in getting into the detail behind your clubs resultsStriving for continuous improvement across your club with clear plans in place at all times to deliver a strong financial and operational performanceFocusing on high service and standards to deliver a best in class member experience in your club at all timesExceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the clubDeliver on brand values to understand the operations of your club and promote all products and services to maximize profit & control expensesRecruit, develop and performance manage a high performing team to deliver high standards in all areas of the businessAim to exceed new membership sales and revenue targets through management and support of the sales teamOperate your club within agreed expenditure budget with focus on payroll costs, operating expenses and stock controlManage all licenses within club and ensure compliance to license agreementsEnsure adherence to cash handling processesAdhere to health and safety standards to all areas of the club at all timesProvide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)Ensure all areas of the club are well presented and maintain high standard of cleanlinessManage operational breakdowns and service issues effectively and efficientlyResolve and respond to member comments and queries promptly Experience & Competencies Required: A true passion for the health and fitness industryPossess a strong track record of people developmentA strategic and commercial growth mindsetYou must have a flair for developing high performing teams and will be able to balance strong people skills whilst positively impacting commercial results of your facilityYou will act as an agent for change, positively bringing out the best in others and will demonstrate a highly flexible style and approachTenacity, high integrity and accountability with a desire to do the right thing to a high standard are a mustAble to work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MTExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126302&xid=1109_58111
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Oversee the purchasing on allocated commoditiesEnsuring availability of equipment and overseeing the maintenance of equipmentScheduling of planned and unplanned maintenanceImplementing and driving continuous improvements initiatives, with a view to increase productivity and reduce cost/ rejects and improve qualitySupervising all technical staff to ensure daily targets and deadlines are metPreventative maintenance through coordination of day-to-day planning of maintenanceEnsuring the implementation of compliance to the OHS act and Group procedures and risk policiesMonitoring and performing within prescribed budgetProviding factory with machines and equipment, manufacturing parts where possible and having critical spares on handRecognizing the need and implementing the decision to build or refurbish machinesFostering Technical innovation to improve efficienciesControlling quality of work done and attention to detailEnsuring in-house training and guidance and multi skilling where possibleOverseeing machines spares inventoryEnsuring critical spares are ordered and replacedResponsible for spares and the control thereofHelp implement world class manufacturing principles such as 20 keys/ lean manufacturingBe able to root causes analysis and implement continuous improvementControlling call out of personnel after hours with a suitable rosterCreating an awareness of the cost of downtimeControlling job cards/ work performance of personnelAdhering to sound labour relations practices and maintaining open communications channelsQualifications Matric (Grade 12)Diploma/ Degree in Mechanical/ Electrical EngineeringRelevant trade test (Essential)Experience 4-6 years technical experience in fast paced industrial manufacturing production environmentMicrosoftExcellent planning, coordination and time management skillsStaff management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQzNzAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125628&xid=1109_43701
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Durban - A Chemical warehouse is looking for a Distribution and Warehouse Coordinator to plan, direct, or coordinate the warehouse and distribution operations within a site.DESCRIPTIONDuties:Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.Plan, develop, or implement warehouse safety and security programs and activities.Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.Track and trace goods while they are en route to their destinations, expediting orders when necessary.Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.Prepare and manage departmental budgets.Evaluate locations for new warehouses or distribution networks to determine their potential usefulness. Interview, select, and train warehouse and supervisory personnel.Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing. Arrange for storage facilities when required.Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate. Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or ecofriendly containers, dynamic distribution networks, warehouse renovations, or fuel-efficient fleets.Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.Plan or implement environmental training programs and activitiesREQUIREMENTSCompetenciesTransport Manage the transportation of goods and supplies for a large organization using existing proceduresReview and recommend improvements to procedures to ensure on-time delivery of goods and supplies. Outgoing goods Improve the packaging process by developing an understanding of packaging needs and ideas for prototypes.Incoming Goods Lead and manage large complex warehouse(s) and stores, reviewing current procedures and develop new procedures when required to ensure all goods and supplies are stored and recorded appropriately.Inventory Manage and recommend improvements to the delivery of part of the organizations inventory control program to identify any issues and solve problems.Sourcing collect and analyze the key cost drive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5NzQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138910&xid=1266_39746
2y
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Job AdvertisementPosition: Female Sales Representative (Textile Industry)Location: [Pinetown] Are you a dynamic and driven individual with a passion for
sales in the textile industry? We're seeking a talented Female Sales
Representative to join our team and contribute to our company's growth and
success. Responsibilities:Develop and maintain
relationships with existing clients while actively seeking out and
establishing relationships with new clients in the textile industry.Conduct market research
to identify potential leads and opportunities for growth.Collaborate with the
marketing team to develop strategies to promote our products effectively.Attend industry events,
trade shows, and conferences to network and showcase our products.Provide exceptional
customer service and support to clients throughout the sales process.Meet and exceed sales targets
and objectives.Requirements:Previous experience in
sales, preferably in the textile industry.Strong communication and
negotiation skills.Ability to work
independently and as part of a team.Proven track record of
achieving sales targets and driving revenue growth.Excellent organizational
and time management skills.Bachelor's degree in
Business Administration, Marketing, or a related field is beneficial.Benefits:Competitive salary with
commission-based incentives.Opportunities for career
advancement and professional development.Dynamic and supportive
work environment. If you're a motivated and enthusiastic individual with a
passion for sales and the textile industry, we want to hear from you! Please
submit your resume and cover letter detailing your relevant experience to send your CV to:- sales@rainbowgrp.co.za Rainbow Group is an equal opportunity employer and values
diversity in the workplace. We encourage applications from all qualified
individuals regardless of race, ethnicity, gender, sexual orientation, age,
disability, or religion.
1mo
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A dynamic Managed IT Services Provider in Durban seeks technically strong and ambitious IT Desk Technician. Your role will be to schedule callouts, site visits and provide emergency support to customers in a customer facing and highly visible role as part of the job function. Based on the information provided in the support tickets the Field IT Technician will either accept and resolve the incident or identify it for escalation to the relevant team for resolution. In addition, the candidate will assist with the sales cycle and other support where required.Duties:Handling responsibilities – Review all assigned tickets and ensure scope is present in ticket and is clearly understood.Request clarification if anything is unclear.Correctly log incidents, categorising and prioritising them while ensuring to have a clear understanding of the problem.Monitor assigned tickets to ensure no scheduled callouts or visits go unnoticed.Effectively manage customer expectations with timeous updates, clear telephonic communication and direct updates to the clients’ nominated point of contact throughout the support process.Co-ordinate all scheduled activities with the Service Co-ordinator.When no callouts are scheduled the Field IT Technician will be required to assist other areas in clearing ticket queues.Sign off’s always to be obtained and notes reinterred into the ticketing system.Effective log time and mileage.Proactive Tasks - Complete routine proactive maintenance where needed.Maintain and develop own knowledge and skills to assist with first time fault resolution.Communicate critical site issues to the company’s Account Management team when and as needed.Teamwork - Collaborate with the team to ensure that tickets are closed timeously, and queues are not unwieldy.Attend monthly team meeting with team and be prepared for queries on tickets.Update the company Knowledgebase and Documentation as information is gained or where needed.Customer Relationship Management - Promote and represent the company’s brand and values at all times.Respond to clients’ requests as quickly and efficiently as possible.Drive the development of strong relationships between company and its clients at all times.Contribute towards client satisfaction wherever possible.Take every opportunity to help colleagues delight clients at all timesAssist Sales Team where required and escalate sales opportunities by recommending technical resolution where issues are systemic or chronic.Additional Responsibilities - Identify areas for improvement and make constructive suggestions for change.This job description is not exhaustive and may be subject to change depending on business requirements.All works to be completed as set out by Ways of Work provided.Requirements:Qualifications – Grade 12 Senior Cert
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214736&xid=1320_14053
2y
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