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Results for night shift call centre in Jobs in Cape Town
1
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Call Centre Agents for a upmarket UK client
Permanent position
1+ year call centre experience (non-negotiable)
BPO experience is advantageous
Night shift only - 2pm - 6am
Monday - Sunday
Clear articulation
Excellent written skills
No credit or criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzM0NTExMTk3P3NvdXJjZT1ndW10cmVl&jid=1740970&xid=3334511197
4d
1
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CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town.
Key Responsibilities:
Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensure optimal campaign execution.Maintain and optimize calling lists, ensuring efficiency and compliance.Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.Generate daily, weekly, and monthly reports using Dialler specific Data.Assist in troubleshooting and resolving any dialer-related issues.
Qualifications and Requirements:
Previous experience working in a contact centre environment.
Knowledge of IT/Dialer systems.
Willingness and ability to work night shifts. (4pm – 4am) – maybe be adjusted.
Intermediate to expert Proficiency in Microsoft Excel.
Proficient in Microsoft Suite.
Experience with Power BI, SQL (Preferable)
Strong analytical skills and ability to read data.
Exceptional communication and teamwork skills.
Detail-oriented and capable of working in a fast-paced environment.
Why Join CallForce:
Competitive salary package.
Opportunities for professional growth and development.
Be part of a dynamic and collaborative team.
Work on an international campaign with a global reach.
https://www.ditto.jobs/job/gumtree/1442476873?source=gumtree
4d
1
Lets do this!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead base of customers using the list of the 3-month free-trial subscribers.
Education and Experience:
MatricEnglish language proficiencyMinimum 1-year outbound sales experience within an international center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Monday to SaturdayRotational shifts from 15h00pm – 04h00am
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
Salary: R6,500 (basic plus commission) and incentives.
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/582954849?source=gumtree
4d
1
We are currently seeking International Inbound Debt Sales Consultants!!!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.
This is a no cold calling center with more of a hot lead base of customers.
Education and Experience:
MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable)
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation
Working Hours:
Rotational shifts from 15h00 PM – 04h00 AM
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Salary: R7,500 (basic plus commission)
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/1567136070?source=gumtree
4d
1
SavedSave
Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day and/or night shifts on site in Cape Town CBD
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1398715299?source=gumtree
4d
1
Lets do this!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead base of customers using the list of the 3-month free-trial subscribers.
Education and Experience:
MatricEnglish language proficiencyMinimum 1-year outbound sales experience within an international center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Monday to SaturdayRotational shifts from 15h00pm – 04h00am
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
Salary: R6,500 (basic plus commission) and incentives.
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/828820672?source=gumtree
4d
1
SavedSave
A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role: The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating Hours Day shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements 5+ years experience in strong Call Centre sales environment 2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3NTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122447&xid=1109_57523
2y
This is an ideal opportunity
for an existing Duty Manager who has worked within an individual style property
where the guest experience is paramount. Prerequisites: ”Minimum
of 3-5 Years as a Duty Manager in a 4 Star Hotel
”Has an excellent eye for attention to Detail
”Is firm and assertive and can make good
business decisions
”Can Implement High Standards, Procedures and Structures
”Must be savvy on Word, Excel, PowerPoint, Training
”Is a Team Leader and earn respect from a dedicated team at the hotel
”Own transport is essential for this position ”Must be able to communicate in English & Afrikaans writing and
speaking
”Person of sober & honest habits
”Prepared to take a random Drug, Alcohol or Poly
Graph test should the company require this to be done.”Extensive
hands-on experience.”Available
to work when needed, including weekends, holidays, and nights.”Not
a Clock-watcher”A CAN-DO attitude”Willing
to be Flexible to the work environment”Good communication skills to find out exactly what
your guests require”Personal charm on dealing with guests
telephonically & face to face
DUTIES AND
RESPONSIBILITIES:-Greets
and assists all hotel guests with day to day operations.-Assists
in arrival & departures at the reception desk.-Checks
cleanliness of hotel and public areas, lights and as well as front office staff
in proper and orderly appearance and behaviour.-Responsible
for accurate and professional shift handovers.-Prepares
and checks all arrivals and assists should a guest need to be escorted to their
room.-Co-ordinates
with all departments concerned in order to maintain smooth day to day
operations in the hotel.-Checks
groups in, ensure switchboard carries out professional & appropriate wake
up calls to guest that request this service.-Handles
guest complaints and other related daily problems and reports back to the
General Manager on all such matters.-Assists
reception, business centre, cashier, concierge and porters during a busy shift.-Attention
to detail is very important in this front line position.Promotes
and maintains good public & staff relations.-Maintains
and be guided of hotel policy on credit/lost and found hotel guests properties.-Conducts
and ensures the staff are neat of appearance as well as correct attitude and
behaviour, discusses problems that encountered during their shift.-Need
to be able to think quickly on your feet and make decisions with problems come
up.-Ensure
full compliance to Hotel operating controls, policies, procedures and service standards.-Ensure
all decisions are made in the best interest of the hotels and management. If you feel you have the
right qualifications and requirements for the above-mentioned position, please
forward your CV with contactable references & ID to Cindi via e-mail
gm@capetownlodge.co.z and quote the reference: DUTY MANAGER
19d
1
SavedSave
A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role:The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating HoursDay shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements5+ years experience in strong Call Centre sales environment2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123481&xid=1266_38045
2y
1
SavedSave
A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role:The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating HoursDay shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements5+ years experience in strong Call Centre sales environment2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123481&xid=1266_38045
2y
1
SavedSave
Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day and/or night shifts on site in Cape Town CBDStrong contact Centre operations know howEffective people management skillsAble to manage to strict SLA requirementsSalary based on industry norms
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210924&xid=1108_57533
2y
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