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We are looking for a skilled and motivated Analyst Developer to join our team, specializing in Retirement Fund Administration (FAS) and Benefit Claims (PEP). The Analyst Developer will play a crucial role in designing, developing, and maintaining software solutions to support retirement fund administration processes and benefit claims management.What you’ll do:Build features and applications that exceed the business specifications and requirements.Analyze existing software applications and align with BAU Support and other functional requirements from business users (e.g. legislative requirements).Write and test effective interfaces to other applications and services.Troubleshoot, debug, and upgrade software and assist in defect resolution and testing of applications.Create technical documentation and provide technical direction, ensuring software development tasks align with operational goals.Standby responsibilities, as and when required.Your Expertise:5-8 years’ experience in Mainframe Software Development.Prior exposure to applications in Financial Services will be strongly recommended.Proven record of exceptional work performance.In-depth understanding and knowledge of IBM Assembler and Cobol on themainframe.In-depth understanding and knowledge of XML data (FAS).In-depth understanding and knowledge of the mainframe developmentenvironment. (ROSCOE, TSO, Dumpmaster, IBM debug, etc.)A basic understanding of TP monitors (e.g. IMS and CICS) and Data Management Systems (e.g. QSAM, DB2) will be strongly recommended.Strong technical skills. (MQ, SQL, JCL and VSAM)Sound understanding of the Software Development process and methodology in the IT Organisation.A good understanding of financial products, especially long-term insuranceproducts.Other information applicable to the opportunity:Contract PositionLocation: Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODQxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779027&xid=1108_178412
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Our client is seeking German speakers to fulfil the position of International Assistance Coordinator (ACO).
Job Description
Communicate over the phone and via email with policyholders and a worldwide network of medical providersCo-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situationsWork closely with medical professionals internally and externally
Job Requirements
German speaker with full professional fluency, also in English.Pro-active and performing well under pressureFlexible and open-minded to ongoing changes and trainingPrevious work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantageBachelor’s Degree or higherGood computer user skills in Microsoft Office toolsSA Visa already in placeFSB registered – a big bonus
Hours
They operate local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the worldMust be able to work in shift including some weekends and some evenings/nights per month
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI3NjU4MjYxP3NvdXJjZT1ndW10cmVl&jid=1244260&xid=2827658261
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Our client is the African Medical Assistant branch which is part of a global company providing support to various Northern and International European insurance companies. They handle insurance and assistance claims with high professional standard in an international office environment.
Our client is seeking Danish and / or Swedish native speakers to fulfil the position of Call Centre Agent (CCA).
Job Description
Serviced-minded communication with policyholders and their queries regarding trips around the world via phone / email (tourist and / or corporate clients)Data processing in various Policy- and Claims systemsPossibility of future training specifically within the Assistance team (various 24/7 work set-up´s)
Job Requirements
Danish and / or Swedish native speaker with full professional fluency in EnglishPrevious work experience in Insurance, Medical Assistance or Tourism will be an advantagePro-active and performing well under pressureFlexible and open-minded to ongoing changes and trainingBachelor’s Degree or higherGood computer user skills in Microsoft Office tools
Hours
They operate local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the world.
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to colin@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDkzNTg3OTA/c291cmNlPWd1bXRyZWU=&jid=376322&xid=849358790
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For supporting our growing business we are looking for a Technical Support Engineer (Solar PV Industry) reporting to our Business Development Manager in Cape Town.
Responsibilities
Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspectsTechnical selling, consultation and support of customers and in respect of the company’s Solar PV products and systems in both – commercial and residential marketsTechnical On-Site and telephonic supportRepair and assessment of product in our Service Centre as well as managing of product return processesPreparation of Quotations, Client Follow Up, Product and Stock Consulting and Order Confirmation to ClientsSupport Department Manager when implementing new products and servicesGaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleaguesWorking close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shownPreparing Solar PV designs in the company’s design software PV Manager. Commencement of internal and external trainings hereinDrawing of single line diagramsBeing the main contact for warranty and claim handling of products, especially for those where the company is responsible for the first line service
Qualifications
Bachelor’s Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the SOLAR field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferredMinimum 2 years technical experience in the SOLAR industryExcellent written and verbal communication skills requiredExcellent Afrikaans and English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceProficient with desktop applications such as Windows & Office. ERP System Knowledge is an assetExperience with PV Design Software such as PV Syst, PV Sol etc., is an assetMust have valid state driver’s license
Benefits
Competitive compensationAttractive vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements ...
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Our client is seeking German & English speakers to fulfil the position of Claims Handler
Job Description
Claims servicesAnswering incoming phone and email enquiriesCommunication & claims processing arrangements for medical insurance claimsEfficient start to end claims handling including data entry and invoice assessmentProvide friendly and outstanding customer serviceRespond to enquiries in a timely and efficient mannerWork efficiently in a multi-lingual and multi-cultural team
Job Requirements
German speaker with professional fluency, also in EnglishPro-active and performing well under pressureExcellent attention to detailsFlexible and open-minded to ongoing changes and trainingMatric or higherStrong computer user skills in Microsoft Office toolsSA VISA secured already, ideally
Advantageous
FSB registered – a big bonusPrevious work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
Hours
Local office hours (Monday – Friday 9am – 5pm)
Language Assessments
Please include a written paragraph in German (not using Google Translate) – introducing yourselfA verbal German assessment will be requested after contact has been made with the recruiter
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzM5MjQyMjkwP3NvdXJjZT1ndW10cmVl&jid=1244261&xid=1739242290
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For supporting our growing business we are looking for a Junior Solar PV Engineer reporting to our Business Development Manager in Cape Town.
Responsibilities
Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspectsTechnical selling, consultation and support of customers and in respect of the company’s PV products and systems in both – commercial and residential marketsTechnical On-Site and telephonic supportRepair and assessment of product in our Service Centre as well as managing of product return processesPreparation of Quotations, Client Follow Up, Product and Stock Consulting and Order Confirmation to ClientsSupport Department Manager when implementing new products and servicesGaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleaguesWorking close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shownPreparing PV designs in the company’s design software PV Manager. Commencement of internal and external trainings hereinDrawing of single line diagramsWarranty and claim handling of products, especially for those where the company is responsible for the first line service
Qualifications
Bachelor’s Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the solar field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferredMinimum 2 years technical experience in the solar industryExcellent written and verbal communication skills requiredExcellent Afrikaans and English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceProficient with desktop applications such as Windows & Office. ERP System Knowledge is an assetExperience with PV Design Software such as PV Syst, PV Sol etc., is an assetMust have valid state driver’s license
Benefits
Competitive compensationAttractive vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements and wish to apply, please send your latest CV, qualifications...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM4ODI0NzQzP3NvdXJjZT1ndW10cmVl&jid=1237456&xid=2238824743
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DEBTORS CLERK
Maitland, Cape Town
R 20 – 25 K
Join this leading FMCG manufacturer offering excellent growth opportunities. Responsibility:Take control of downloading claims from various customer portals, ensure efficient collection of outstanding debt, reconciliations, open new customer accounts, capture daily orders / claims, statements etc. and adhoc administration.
Matric and 2-3 years debtors experience collecting from national chain stores is essential.
Please note that only candidates with chain stores experience will be considered.
Please quote ref: A2920
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R20 – 25 KJob Reference #: A2920Consultant Name: Angela Woolf
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Infrastructure & Facilities Coordinator
Description
This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.
MAIN AREAS OF RESPONSIBILITY
ASSET Management
? Ensure that all assets are insured and damages to assets are claimed on time
? Ensure all assets are recorded and barcoded in the asset register
? Perform physical asset verification and submit reports.
? Establish the asset management capability of the organisation
? Monitor and review the capturing of all physical assets in the physical asset management register
? Monitor and review the allocation of assets in accordance with the relevant policy and procedures
? Manage the determination of the asset allocation according to policy and procedure of the organisation
? Manage capturing of asset information on the inventory list (room list) of the asset holder
? Make follow up on missing assets to ensure that they are accounted for
? Manage the performance of asset verification according to prescribed time frames,
? Compile reports on the state of assets,
? Manage the disposal/returns process.
? Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times.
? Work Closely with IT and Finance managers and regularly update status and report on asset management progress.
INFRASTRUCTURE
? Facilitate all Infrastructure related builds, repairs, changes and general office maintenance.
? Build a database of contacts for services and products for all regions. CPT, DBN & JHB
? Assist in any other Facilities related responsibilities as advised by the Infrastructure Manager
? Daily Floor walks in CPT – weekly with video call to JHB and DBN.
? Ensure that all lights are always in working condition, replace where necessary.
? Ensure that all Doors are locked and in working condition
? Maintain a Health and Safety compliant work environment
PROCUREMENT
? Intermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)
? Validate all procurement requirements based on available stockpiles held on each site
? Validate all procurement requests based on business justification and approval from a senior manager.
? Define procurement process and communicate to all business units
? Work closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordingly.
? ...
https://www.ditto.jobs/job/gumtree/904943294?source=gumtree
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2MjU4Nzk1P3NvdXJjZT1ndW10cmVl&jid=1750600&xid=3976258795
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Purpose of this job
The Office Manager oversees the day-to-day running of the business and the management of staff. The Office Manager is responsible for effective planning, directing, delegating, coordination, staffing, organising and decision making to ensure the smooth running of the business functions and the various roles within the teams/departments. Reports on vital information to the business and overseas key administrative functions for the Business. Reports to General Manager. Number of direct reports - 12
Role and Responsibilities
Staff & Office management
Manage staff, preparing work schedules and assigning specific dutiesBuild a unified team – encouraging and building mutual trust, respect, and cooperation among team members.Oversee, monitor, and evaluate staff performance against job descriptionsMotivate the staffTime keeping & Leave approvalEffective management of workloadsStaff Training & Skills development [WRSETA]Expense Claim approvalOversight and approval of Company shopping, stationery, and consumablesLead weekly team meeting
Human Resources
Employee contractsEmployee filesElectronic Policy Management per staff memberRecruitment – interviews, sourcing, declining candidatesStaff Wellness – Birthdays, Treat days, Flowers and special occasionsStaff Events – Team Builds and End of Year FunctionsBooking time with HR consultantOnboarding and inductionsSetting up of Probation reviewsKPI meetingsPayroll issuesSalary and Review Letters
Warehouse oversight
Overseeing the correct management of stockMaking sure weekly cycle counts are taking placePrompt investigation of variancesMarketing material stock levelsMarketing material distributionWeekly meetings with teams to see what is trending to add to JR orderReport on the above to FM and GM
Properties and Facilities Management Oversight
Facilities management for 3 propertiesTenant liaison and administrator of lease agreementsSecurity GuardsBuilding maintenanceManagement of service providersManagement of key holders and keysAlarm & code allocationFire Hydrant and Lift Servicing
Company Travel Management Oversight
CRM
Oversight of CRM staff engagement and reporting on non-complianceEnsuring staff response times are within agreed time frame
New Salons
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU4NDY4MDMxP3NvdXJjZT1ndW10cmVl&jid=375596&xid=2258468031
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Role Duties and Responsibilities:
3 Way Matching of assigned book – PO, GRV and supplier invoice.In the event of discrepancies, resolve with relevant parties and prepare the required claim documents.Processing/Uploading of Marketing, Transport and ad hoc invoicesMatching and processing of all creditors related Warehouse documentation on a daily basis.Follow up with Warehouse and Marketing relating to documentation and or queries
Role Experience and Qualifications:
A Matric Certificate (with Accounting as a subject advantageous)Previous experience within a similar role within the FMCG environment advantageousAdvanced computer skills, especially in Excel (Pivot/VLOOKUP)Good communication skillsStrong literacy and numeracy skillsAble to work under pressureBe accurate and pay attention to detailKnowledge of creditors invoices reconciliation systems advantageousSAP experience advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTIxOTUxOTIxP3NvdXJjZT1ndW10cmVl&jid=1681988&xid=1121951921
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CLINIC ADMINISTRATOR - CAPE TOWN
Job description:
The Company Clinic currently has a vacancy for an experienced, attentive to detail and, efficient individual to join their team. The successful candidate should have sufficient understanding of all administrative procedures required in order to ensure the smooth operational running of the clinic.
Duties and responsibilities include:
Work closely with Medical staff to plan, coordinate and deliver quality healthcare servicesScheduling and diary management of nursing staff in terms of consultations with internal staff members for various Occupational & Primary Healthcare needsMaintaining schedules of legislative medical requirements in terms of annual and periodic medicals for the relevant staff membersCreate, prepare, update and maintain patient foldersComplete and submit WCA/COIDA claim formsKeep detailed records of, order and maintain all medical supplies as well as medicationManaging the reception area, welcoming patients, taking/diverting calls, managing queries.Liaising with external service providers i.e. optometrists, pathology services, specialists, hospitals, pharmacies, public clinicsMultiple administrative tasks e.g. typing referral letters, creating and maintaining spreadsheets and information on various office packagesDevising and maintaining office systems to efficiently deal with the paper and process flow of the clinicAdhoc duties include filing, verifying time and attendance, drafting, verifying and editing clinical documentation, processing of invoices on an in-house payment system, ordering stationary on in-house system
Qualifying Experience:
Grade 12 or equivalentSecretarial/Office Administration course Diploma/ CertificateAt least 5 - 8 years’ experience in a similar role
Qualifying Attributes
Excellent planning, organisational, and decision-making skillsExcellent oral and written communication skills on all levelsProfessional attitudeConfidentiality, tact and discretion essential when dealing with peopleComputer Literacy viz. Microsoft Office SuitAbility to work within a team and independentlyAbility to multi-task and manage demanding workload in a pressurised environmentDisplay a professional work approachLogical and detail orientated methodologiesExcellent standards in executionCommitment to a strong business ethic and integrity
Job title: Clinic Administrator
Reporting to: Healthcare Coordinator and Divisional Director
Job type: Permanent position
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjQyMTI4MDA/c291cmNlPWd1bXRyZWU=&jid=1691518&xid=764212800
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JOB DESCRIPTON
The Payroll Team Leader is responsible for supervising, motivating, leading and coaching the salaries and wages team. The successful incumbent will be responsible for overseeing and directing all payroll processes and procedures and ensuring all relevant and necessary payroll compliance, legislation, laws and tax obligations are met. The Payroll Team Leader is methodical, attentive to detail, efficient and displays and promotes accuracy in all business dealings.
RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO:
Ensure payroll staff performance by daily management of job results by planning, monitoring, and appraising job resultsMaintains payroll information by designing systems; directing the collection, calculation, and entering of data as per deadlinesUpdates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfersPays employees by directing the production and issuance of accurate salaries and wages paymentsPrepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wagesBalances the payroll accounts by resolving payroll discrepanciesProvides payroll information by answering questions and requestsMaintains payroll guidelines by writing and updating policies and proceduresComplies with statutory regulations, and legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actionsMaintains employee confidence and protects payroll operations by keeping information confidential.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesCompletes operational requirements by scheduling and assigning employees; following up on work resultsContributes to team effort by accomplishing related results as needed. Auditing and of weekly, fortnightly and monthly payrolls for the SA Metal Group (Pty) LtdCalculate Cost to company & proposals and supply management with accurate and up to date informationWeb register management – maintaining, updating all aspects of systemManage Bargaining council and union administration and paymentsManage provident fund administration and processing – i.e. withdrawal applications, funeral and death claims
QUALIFYING CRITERIA
Diploma in PayrollMinimum 10 years working experience on payroll systems, Accsys PeopleWare experience advantageousComputer literacy essential (Microsoft Office) – create spreadsheets, communicate with e-mail, compile reports and present data in tabulated form...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA0MzM1MjQ0P3NvdXJjZT1ndW10cmVl&jid=1690604&xid=3404335244
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Our client is looking for a Commercial Refrigeration Technician to manage and maintain the refrigeration lab within their Refrigeration Manufacturing Plant. Assist with problem solving and site commissioning. Constantly evaluate opportunities to improve energy efficiency and reduce cost while improving quality and longevity. Assist the Sales Team with technical information.
Responsibilities:
Manage and maintain our clients test labProcess, interpret and prepare test date to compile test reportsDesign and improve refrigeration systems and componentsEnsure swift and efficient product qualificationManage site testing and data logging programsManage and maintain test equipmentLead new Research and Development projectsAssist with refrigeration design for new productsDo compressor, liquid line component and controller selectionsManage setup parameters of refrigeration productsManage technical database for productsLiaise with consulting engineers and attend site meetings as requireLiaise with refrigeration contractors and provide appropriate technical solutionsBuild strong relationships with contactor partners and provide technical support and training as requiredProvide customer and on-site support as required to end userLead and manage certain project warranty processes and supplier warranty claimsProvide technical supportDevelop technical specifications documentationProvide technical assistance to spares departmentDesign new optimized versions of products in the existing product portfolio for continuous product improvementAssist management by providing technical solutions and quotations as requiredPrepare engineering instructions, technical manuals and laboratory testsSupervise commissioning of new control systems on display cabinetsSource cost efficient components and materialsRequisition special bought out components that are not in stockAssist with engineering change proceduresAssist with engineering instructions
Requirements:
National Diploma in Refrigeration Technician, Mechanical Engineering or any related qualificationValid SAQCC Authorized practitioner’s card (Category C-Inspector)Minimum 5 years with hands-on experience and strong fault-finding skillsPreferably 2-years’ experience in CO2 Transcritical System Installation, commissioning and maintenanceExperience in design and application of refrigeration systemsMust be willing to travel oftenComputer literate, especially MS ExcelAssertive, detailed and able to motivate and lead othersProactive and have th...
https://www.ditto.jobs/job/gumtree/3000229497?source=gumtree
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PURPOSE OF ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
WALK IN MEMBERS
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.Advise member of any outstanding documentation or what will affect the delay of the claim.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
REPORTING AND ADMIN
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt
RELATIONSHIP MANAGEMENT
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidel...
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Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.Advise member of any outstanding documentation or what will affect the delay of the claim.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time management.
Flexible and ability to work under pressure and multitask.
KPI :
No quality assurance failures on new claims submittedFeedback from members, colleagues and employers on employee performanceAll claims initiated on EPIC will have complete documents and ready for processingUnpaid claims outside of SLA timeframes that have been escalated for paymentsUnattended claims with proof of escalationsIdentified discrepancies between work done by yourself and your colleagues.Members assisted are correctly captured an...
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Responsibilities
Process daily cashbooksPrepare daily and monthly bank reconciliationsReporting on transactions to managementQueries resolutionReconcile cash salesAssist with general admin and reconciliations such as fuel cards, reimbursement claims and petty cash etc.
Minimum Requirements
Grade 12Finance Diploma advantageous1 - 2 years relevant experienceProficient on MS Office Suite
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTg0MDU1ODQyP3NvdXJjZT1ndW10cmVl&jid=1696119&xid=3984055842
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Minimum Qualification: Grade 12Degree or Diploma in Agriculture a MUSTMinimum two years’ experience in fruit export industryQMS – Internal auditingQMS principlesValid driver’s licenceMinimum Requirements: Strong administrative and time management skillsTable grape, Stone fruit, Pome fruit, Citrus, Avocado & Blueberry products knowledgeUnderstanding the dynamics and interaction of fruit production, Packaging, Logistics and MarketingAttention to detailValid driver’s licenceMS Office, Office 365 Outlook Responsibilities: Full quality control management on pre-shipment inspections and arrival reports including third party claims and logging all data onto ERP system.Account sale and invoice verification against quality rating.Quality and trend analysis of data for Grower Review document and other reporting structures.QMS – Internal auditing and general liaison with QMS principlesVarious ad hoc administrative and operational duties.Excellent interpersonal and communication skillsComfortable working over multi-cultural boundariesMulti-tasking skillsStrong analytical ability and attention to detailsPro-active and energeticTeam player skillsDisciplined and focusedAbility to work under pressure and within time constraints but also when the work requires additional time to complete the task
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2NzYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240357&xid=1108_66761
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Our client has a position available in their organization for a Helpdesk Administrator based in Cape Town. Minimum Requirements: Matric / Grade 12.Minimum of 2 years relevant work experience.Basic knowledge of Microsoft products – Outlook, Word, Excel, Access, Internet Explorer, Windows OS.Knowledge of Auto Task.Good knowledge of Desktops, Laptops, Printers, Network Copiers.Own reliable transport.This position requires working overtime when required; when monthly report is not completed on time.Clear credit record.Clear criminal record.Desired Attributes: Detail orientated.Task focused.Proactive. Disciplined. Main Duties: Call logging process on Auto Task.Distribute tickets to engineers and technicians.Assist with fieldwork as requested by engineers.Maintain a log of all work performed and processed.Manage client retainer and tickets.Validations of engineer travel claims.Prepare quotes for technical.Keep record of project hours. If you are not contacted within two weeks of applying, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4NzUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220851&xid=1109_88753
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Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Brand: Clicks Group Introduction We are looking to recruit a permanent Departmental Manager: Inbound & Outbound to work within the Operations department. The role will be based at the United Pharmaceutical Distributor (UPD) in Cape Town and will report to the Operations Manager.Job Purpose: To manage the inbound & outbound activities, which includes receiving, stock control, supplier returns, order assembly, checking, dispatch and POD, in a professional, effective and efficient manner to ensure an optimum customer service experience thus increasing company sales, minimizing cost and maximizing revenue. Job Objectives To ensure that stock is received in line with the departmental targets and SOPTo ensure that orders are assembled and checked in line with operational SOPTo ensure that orders are dispatched, as per allocated routes, on time and in fullManage inventory to ensure stock correctness. This will include blocked stock SOP.Manage supplier returns. Ensure claims are raised according to SOP and returned to supplierTo manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action and employee wellness.To manage the reverse logistics process by ensuring that pick-ups are done as per SLAs and that credit is processed as per SOP.To ensure that customer queries are authorized/rejected on a daily/weekly/monthly basis and that credit is passed where dueTo develop customer relationships in order to maximise the customer experienceTo ensure that individual and departmental operational and cost targets are met/adhered toTo ensure that the department comply with Good Wholesale and Distribution practice; adhere to UPD SOPs Record, rectify and report errors to the Operations Manager Qualification & Experience: Degree/diploma in Warehousing / Transport/ DistributionEssential: 3 Years experience in receiving, inventory, order assembly, checking and dispatch3 Years Industrial relationship management (desirable) Job related knowledge and skills: Excellent communications skills and telephone etiquetteGood Knowledge of warehouse operational procedures.Knowledge of industrial relation managementKnowledge of Pharmaceutical industryKnowledge of GWPKnowledge of HR Processes and ProceduresComputer SkillsConflict and Dispute management skillsCommunications skillsFinance skillsLeading and SupervisingDelivering Results and Meeting Customer ExpectationsDeciding and Initiating ActionFollowing Instructions and ProceduresWorking with PeoplePersuading and Influencing Do you require help with the registration process?
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAzMTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1237655&xid=317_203195
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