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Au Pair Needed in Camps Bay, Atlantic Seaboard area, R8000/month, Monday to Friday: 13:00 - 19:00, to look after two girls ages 14 and 11. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 26115).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africas most popular au pair service, with over 40,000 family profiles created to date.
Salary: R8000Job Reference #: 26115Consultant Name: Michael Longano
4d
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Hello Camps Bay! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: CampsBay1
4d
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Au Pair Needed in Camps Bay, Atlantic Seaboard area, R50/hour, Monday to Wednesday: 08:00 - 17:00, to look after 3yr old girl and baby brother (newborn). Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 34713).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africas most popular au pair service, with over 40,000 family profiles created to date.
Job Reference #: 34713Consultant Name: Michael Longano
4d
5
SavedSave
Hello Camps Bay! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: CampsBay1
4d
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Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
MatricRelevant culinary certificate / diplomaAt least 2 years experience at a similar level at a 4 or 5 star property
Main duties and responsibilities:
Create menus and recipes using the finest ingredients to create flavorful, colorful and exciting dishes for the restaurantsTrain and develop staff working under youMaintain hygiene standards in the kitchenEnsure your team follow the SOPs as set forth by the companyReporting of IOD and management of the processMenu costingDealing with suppliers to ensure the highest quality and serviceConsistency of food quality and presentationStock controlManage waste management systems within the kitchen
If this sounds like an exciting opportunity to you, please contact us with an updated CV, recent photograph, food portfolio and contactable references.
Due to the high number of CVs received, only successful candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg4NzU5MDQ/c291cmNlPWd1bXRyZWU=&jid=1746047&xid=188875904
4d
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
4d
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Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
4d
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their employee through career development and staff incentives, this is the company for you.
An exciting opportunity exists for a Talent Acquisition Specialist to join their dynamic team.
Main purpose of the position
The Talent Acquisition Specialist is responsible for managing all aspects of staff recruitment. They oversee the process to ensure procedures are followed in a fair and transparent manner. They work closely with the hiring managers and Human Resources department to process forms, shortlist candidates, schedule interviews and communicate with candidates and provide a high quality and professional Recruitment service through the effective administration of all Recruitment systems based on Recruitment policies and procedures for all permanent and part-time employees.
Qualifications and experience
MatricTertiary qualification in Labour Relations, Human Resources or People Management (advantageous)Hospitality experience (beneficial)3-5 years recruitment experienceStrong Administration experienceStrong Social Media experience (LinkedIn, Facebook Business, Instagram etc)Strong Excel knowledgeHR or recruitment software experience (Non negotiable)
Duties and responsibilities
Actively source candidates suitable for the Hospitality IndustrySupporting and participating in all recruitment processes (staff, intern, volunteer, secondment) collecting applications, facilitating the candidate’s assessment (screening and interview), sending reference checks, negotiation, offering and employment contract.Understand the culture and character of each department/entity/property within the Village N Life portfolio in order to match potential candidates to eachAdvertise vacancies by placing ADS internally and externally: listing websites, social media and recruitment platformsEnsure candidates have contactable references to be contacted by ManagementDevelop a database of candidates categorized into levels of employment and qualificationEnsure that recruitment of position is in line with the Man Plan and budget.Ensure that recruitment fees are collected and paid in full, should a candidate break contract.Manage Career Custodians LinkedIn profile to ensure fullest use out of this recruitment functionEnsuring that probations for new staff are set and assessed properly and on timeEnsuring that all required documents are collected from new staff including family book, degrees, ID, proof of bank, vaccine certificate, etc.Creating excitement and team buy-in during the organisation’s restructuring processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODYxMDgxMzc/c291cmNlPWd1bXRyZWU=&jid=1621126&xid=886108137
4d
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
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Head pastry chef needed for a restaurant in Camps bay.. Please apply only if you qualify pastry chef.. Reply with your cv and portfolioVia WhatsApp 0785395440 or chefguy@cbkitchens.com....
5d
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
9d
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Au Pair Needed in Camps Bay, R8000/monthAu Pair Needed in Camps Bay, Atlantic Seaboard area, R8000/month, Monday to Friday: 13:00 - 19:00, to look after two girls ages 14 and 11. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 26115).TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africas most popular au pair service, with over 40,000 family profiles created to date.Salary: R8000Job Reference #: 26115Consultant Name: Michael Longano Website:https://www.aupairsa.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150325&xid=1266_41503
2y
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If numbers make you tick, we have an opportunity for you. Based in Camps Bay, our client needs the position filled soonest.About the jobResponsible for providing financial control support (typically in the form of data capturing & processing, cost control and reconciliations) to the assigned financial manager of the business unit. Assume the primary day-to-day processing and control responsibilities of financial-related activities within the business unit. Ensures financial practices and information are in line with company policy.Key AccountabilitiesKey ActivitiesSupplier Invoices· Ensure all invoices have approved orders attached before processing· Full audit performed on invoices preformed before processing· Capture invoices on Sage Evolution and Materials Control· Ensure all invoices are captured within deadlineSupplier Reconciliations· Perform monthly supplier reconciliations on all suppliers in age analysis· Ensure all reconciling items are sorted out within one month· Follow up with managers and suppliers to sort out reconciling items· Ensure all suppliers are reconciled before preparing for paymentPayment to suppliers · All suppliers to be added as beneficiary on Nedbank site· Create payment requisitions and attached invoices, recon and supplier ledger to payment batch· Load payments into bank and send to authorised managers to check and release (weekly and monthly payments)· Once paid, all invoices to be filed in correct files· Remittance advices to be emailed to supplier to ensure accurate allocations· Ensure aging on supplier age analysis is correct after cash book has been updated· Ensure suppliers are not double paid and follow up with any debit balances if neededCash Control & Banking· Petty cash count & reconciliation on a monthly basis· Updating the Sage Evolution control accounts and reconciliations on a weekly basis with Opera receipts and refundsPayroll· Providing assistance with accurate and timely submission of timesheet information to payroll department on a monthly basisAccounts receivable· Preparing ad-hoc Customer invoices and ensuring the monthly annuity billing cycle is done accurately and timeously· Assist with the follow-up relating to outstanding Debtors as part of the monthly review processFixed Assets· Assist with performing monthly spot checks on operational asset register listsStatutory Requirements· Sound knowledge of VAT processing and the implications thereof· Ensure all invoices have VAT numbers if registeredControls· Ensure all ordering processes are followed as per the company financial manual· Audit, control and process all supplier invoices as per the financial manual· Payment controls to be adhered to as per the financial manualExternal Audit· Preparing full creditors audit file to be reviewed by the Financial Manager and Balance Sheet manager before external audit commence· Assist with compiling the monthly Balance Sheet reconciliation file, to ensure the integrity of financial statement line items pres
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzMDU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1156976&xid=1266_43056
2y
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Are you passionate about Finance and Human Resources? Our client in Camps Bay has the perfect opportunity for you. Job Description Requirements: Grade 12 or equivalent is essentialRelevant Finance qualification an advantage2 to 3 Years Pastel Partner ExperienceProficient in MS Office (Word, Excel and Email)Previous experience with HR related matters essential Skills & Abilities: Excellent Verbal & Written communication skillsDeadline OrientedWillingness to work necessary hours to get the job doneAbility to work in a fast-paced environmentOrganizedAttention to Detail Responsibilities: Provide support for the daily, weekly & monthly accounting functionsProcessing relevant cash booksProcessing of foreign paymentsMaintain general ledger accounts by monitoring journal entry preparationComplete special projects giving insightful analysis as requiredUpdating & Controlling Operational AssetsProvide support to the Senior HR ManagerAssist with recruitment, interviews and on-boardingManage the performance reviews process and ensure they are submitted by the deadlineEnsure monthly probationary reviews take placeEnsure leave planners and policies are followedEnsure regular communication on HR Services to operational managersEnsure induction protocol, monthly testing and dress code policy is followedParticipate in HR networks and community programsDevelop PR publications on the benefits and opportunities available for staff members To apply for the position, please forward an updated CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3MTE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121451&xid=1109_57114
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Im looking for a full time personal assistant who hasexperience within the hospitality industry, the following qualities are a must.· At least 3 years experience workingas a PA or in a similar role.· A good credit rating (Credit checksand reference checks will be done)· A good command of the englishlanguage, written and spoken· Working closely with our accountantand staff to make sure all figures match up.1. Communication skills: Theposition requires communication skill to create partnerships, adapt to anysituation, ensure that managers are informed of important information in atimely manner, you will need to liaise with many stakeholders, and being ableto disseminate and absorb communication and information is a necessity.2. Interpersonal skills: Therole will include secretarial duties to learning about their managers personallife, you will need to easily interact with a large range of people in order tosupport their manager in a range of situations.3. Time management skills: You willneed to have the ability to organise and plan how to smartly divide timebetween specific activities is a key skill, you are not just responsible fortheir own time, but for managing the time of their senior managers to enablethem to complete their business duties.4. Strong organisational skills5. Ability to multitask6. Attention to detail7. Prioritise well You willneed to be the main pillar of business support, prioritise well, get to knowyour manager and the business inside out, be proactive, keep topping up yourknowledge and skills. You will need to have a car andbe able to drive. Please send your CV to: tino@royalboutique.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzMjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1157109&xid=1266_43212
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Job Description & Requirements : To ensure measured, calculated and complete effective ownership of all departments in the Hotel. Information required for Performance Management includes performance contracting, performance review, rating, individual learning plans (training and development) and career development.Please note : Minimum of 2 years experience Hospitality Experience AdvantageOpera knowledge Requirements & Skills : To create sustainable tourism ventures.To match exceptional opportunities with exceptional people.Combining expertise in property, tourism and finance with entrepreneurial management systems. To ensure effective liaison between reservations and host staff with other departments.To ensure effective and accurate information is relayed to guests.To ensure company policy is maintained within HousekeepingTo carry out systematic checks of staff areas, GuestsOpera knowledge (essential)Guest profile capturing vital with all notes and interaction.Understand the ownership roles and levels of responsibilities Manage your staff through their HR files Please update your Aesthetics and Facilities files monthly for anyRegularly check that the Key Procedures, Store-keepingKnow the difference between dress code, personalized dressWork in conjunction with HR to ensure the most effectiveMaintain uniform standards of all departments.To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is effective.Implementation of Company Standard Operating Procedures and ensure it is maintainedTo carry out or ensure that regular On-the-Job training is taking place to agreed standardsConduct regular staff meetingsParticipate in progressive discipline in conjunction with HumanMonthly and weekly rosters and follow-up on time attendance and leave formsMaintain a high standard of customer service and excellent communication skillsMarket surveysAdopting a “can do” attitude with regards to customer enquiriesGuest feedbackManage, investigate and resolving customer complaintsLooks for opportunities that will make a difference in the long-term thinkingEvaluates large or complex situations in a logical and systematic way and to identify the mostDuring times of confusion, behave with a sense of personal authority and responsibility that creates order, calmness and clarityCoaches others on how to anticipate, define and solve problemsCommunicates changes in priorities up, down, and across the chain of commandConveys information clearly and succinctlyConsiders impact on bottom lineGathers all the facts, understands their causes and presents themReviews all information to identify critical issues and applies these to decisionsSelects the best option based on analysis of all the
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QualificationMinimum matric.Preferably a diploma or degree in marketing related field ExperienceMinimum of 6 year’s work experience.Minimum of 3 years in marketing or loyalty.Travel & tourism preferable not essential. DUTIES & RESPONSIBILITY LC Sales & Marketing strategyContinually evaluate and update LC customer value proposition.Ensure the property websites are always current and maximize visability and user experience in order to maximize sign up.Ensure all communication and sales channels are trained and motivated to drive LC membership sign up, Hotel front desk reservation and check-out staff.Travel support.Manage activity calendar and content for marketing LC across all channels, Instagram,Facebook,Linkedin,Google Ads,Ensure return and retention strategies are in place to keep LC members active. Direct marketing campaignsDevelop strategic special offers as the business requires and ensure timely delivery of direct marketing offers to LC and total guest database. Database managementWork with IT to ensure system and procedures are in place to maintain LC and Guest CRM Database in Oprah.Ensure the LC and guest databases are regularly scrubbed and kept clean. Reporting and performanceEnsure LC sign on and sales performance is reported and managed weekly.Design and implement incentives to maximise LC sign on. Property KnowledgeEnsure you have property knowledge pf al VNL properties and products.Ensure you have knowledge of all policies and procedures for each product. Guest relationsManage and resolve any issues with a guest when an issue is escalated relating to LC. Internal communicationTo Exco & staff.Travel support.Hotel staff. GeneralOverall responsibility is to:Build loyalty, increase frequency of visits and general incremental sales revenue by maximizing the value proposition of the LC product and maximizing the number of guests signed-up.Maximise revenue by well-constructed special offers distributed via email/other means (sms/whatsapp) directly to our guest databases.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MDkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248162&xid=1108_68091
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As a Rooms Division Manager, you will be responsible for the management and coordination of all Rooms area departments and managing staff. Plans, develops, implements, and evaluates the quality of propertys guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brands standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department..Requirements: Diploma in Hospitality ManagementMinimum of 5 years’ experience in a similar roleDriver’s License with own reliable transportResponsibilities: Aesthetics Ensuring that all the furniture is skillfully placed in each area of the hotel and complies with the agreed specs of the Chairman.All the décor, painting, sculptures etc. are positioned so that the best aesthetic look for the area can be achieved.Ensure all furniture and accessories are always maintained and clean up to standard.All the aesthetics files are kept up to date and monitored.Flowers are fresh and attractive daily in all public areas. Housekeeping: Ensure that rooms are serviced and maintained to the standards laid down by the company.Make sure all front of house areas is always clean and tidy.Ensure all cleaning equipment is correctly maintained and stored.Ensure the smooth operation of Housekeeping daily.Daily spot checks of suites and rooms to ensure 5-star standards.Checking of all monthly stock takes for amenities, chemicals, and linen for Housekeeping. Facilities: Regular checking of the property in general and rooms and ensure that all maintenance items are attended to.Reporting and follow up of all maintenance issues pending or outstanding.Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.Planning of hotel projects in conjunction with the Chairman and Facilities Manager Guest Relations Be readily available to deal with problems and complaints.To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staffEnsure all enquiries are dealt with efficiently and courteously.Dealing with, following up on and documenting any guest related incidents arising in the hotel Front Office: Ensure smooth operation of the reception area.Ensure guests are greeted, checked in and allocated rooms promptly and courteously.Ensure check in procedures are strictly adhered to.Ensure maximum occupancy with agreed overbooking policy.To ensure reservations are taken correctly and courteously.Ensure credit control procedures are st
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMTk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125889&xid=1109_51194
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Group Bookings Travel Consultant.MINIMUM REQUIREMENTS: Matric CertificateTertiary Qualification in Hospitality and tourism not essential, but preferred.Minimum of 2 years’ experience in the same or similar positionLevel 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular) DUTIES & RESPONSIBILITIESS: Product KnowledgeProperty Knowledge Ensure property knowledge is distributed in organization Property details obtained from Management – property, marketing, sales, directorsEnsure details updated/loaded on PMSCommunicated to relevant personnel Policies and Procedures Ensure superior knowledge of all policies and procedures as below (but not limited to) Child/Sharing policiesGeneral reservation and booking terms & conditions – per productRefund policy and procedureCommission terms & conditionsSpecial offer termsSub BrandsDetails/terms of sub-brands within the Village & Life portfolioSuperior product knowledge is vitalProduct knowledge is a responsibility not a function Management of Property Management System (PMS) - OperaAuthorization of all staff on PMSManagement and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracy Management of specials and promotions :Special offer details (referred from Sales Director/Executives) communicated accurately to reservations staffmanual record kept of all offersAccuracy and professionalism is vitalDue to the sensitivity and confidentiality of negotiated rates, these need to be loaded with precisionSpecial Requests – AccommodationManaging the leisure club data baseEnsure the bookings for peak are followed up on and continuously monitoredManagement of all complimentary (educational, prize, voucher, staff) stays as per V&L guidelines and ensuring no opportunity costsCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersManagement and assistance with all “directors friends” reservationsManagement and record keeping of all accommodation trade exchangesManagement and record keeping of all accommodation barter agreements Reservations ManagementSupervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales. Entering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsUtilizing special remarks option,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186267&xid=1109_73274
2y
1
Technical and Distribution Assistant Administrator will assist with setups for Own Website Booking engines, third-party sites and all distribution sites.Assist with loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.Assist with loading of new features and amendments of properties on all distribution’s sites.Assist with loading rates and distribution from Opera to channel managers. Competencies Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication. Unique Competencies: Trouble shooting of issues. DUTIES AND RESPONSIBILITIES Ensure up-to-date with new industry technology available for optimal digital sales.Assist with rate parity throughout all booking channels.Communicate with Travel Support & properties on new rate codes, room types.Assist supervisor with all projects that require quick turnaround time.Rate plan clean ups on channel managersSetup all integrated rate codes and packages for distributionFactual checks are done on distribution third partiesLoad rates on Nightsbridge and SiteminderWork and communicate with all distribution partners i.e Hospitality SolutionsLoad room types and map rates on new distribution sites.Assist with internal queries regards to rates, room types not being loaded.Maintain a high level of destination knowledge and tourist informationMaintain knowledge of special/rates/offers/promotions for all market segmentsResolve any rate parity issues raised by suppliersMaintain knowledge of PMS and channel management systems.Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.Uploading of new images to distribution sites.Maintenance on GDS platform. Administration Assist with monthly account recon on suppliers i.e. Nightsbridge, Siteminder, Hospitality Solutions.Assist with setup monthly history and Forecast reports for the group.Login Sheets updated and secured.Profile Opera Maintenance. To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3MjA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244061&xid=1108_67205
2y
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