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We have an excellent opportunity for a professional Receptionist to join our wonderful company based in Rustenburg.You will play an integral part in providing an excellent service to visitors and clients that visit the office. This role will suit someone who enjoys a customer facing role within a corporate and professional environment.Duties:Front of house dutiesMeeting and greeting and providing an excellent service visitorsAnswering the phone in a professional and friendly manner and assisting with any queriesHandling deliveries and sorting postAssisting with administrative duties such as scanning and copingProviding adhoc support to the teamEnsuring reception area is presentableRequirements:Previous experience in a similar roleExcellent attention to detailProactive approach to workWhat is in it for you?A professional and friendly working environmentCompany pensionCycle to work schemeWellness programExcellent holiday allowancePlease note this is a permanent role based full-time in the office which is located in Newbury with no parking on site so would be ideal for local residents.What you need to do nowIf you're interested in this role please apply and forward an up-to-date copy of your CV to: nw@ergroupza.co.za
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*Reference: JHB001493-S-1*
*Main purpose / objective of the position:*
To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the buildings income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.
*Decision **making authority:*
1) Total expense account of a building including all repairs and service contracts, Project Management expenses
2) Replacement/selling of equipment
3) Allowances
*Experience / Education:*
3-5 years experience in the property/centre management industry.
Minimum qualification Grade 12.
A Business (marketing) or a property related tertiary qualification would be a recommendation.
Retail experience essential.
*Skills required:*
Budgeting & Financial Management
Business writing skills (specs & house rules)
People management skills
IT literacy (MS Office suite, SAP)
Administration skills
Drivers license
*Knowledge required:*
Property / Centre Management industry (advanced), basic technical knowledge
Contract management
Elementary financial management, workable knowledge of Company policies and procedures
In depth knowledge of GPS lease agreements
Understanding of cost budgeting
Basic knowledge of statutory requirements
General business acumen.
*Competencies required:*
Problem solving & decision making
Customer Relationship Building
Communication
Team leadership
Financial & business acumen
Confidence, Assertiveness
Negotiation Analytical
Thinking
Tolerance for Stress
Resilience.
*Major drivers of work volume:*
1) Vacancies
2) Geographical spread of Cluster
3) Grading and complexity of buildings in Cluster.
4) Lease renewal cycle
5) Level of service required (tenant / building profile)
6) Profile of the centre(s)
7) Number of building owners
*Interface / relationships with:*
Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist
External: Tenants, Local community, Service Contractors, Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.
People Management:
Performance Management
Training & development
Corporate culture change
Work unit climate
Marketing of Space & Renewals:
Ensure correctness of vacancy (stock) list and inform Finance & Operations Managers.
Marketing plan of vacant space.
Marketing plan, based on vacancy list, including determining tenant mix.
Lease Negotiations (according to approval framework & mandate).
Draft motivation for approvals of deals.
Communication with brokers, marketing programme.
Sustainable income stream secured, whilst taking
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