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** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
1d
Midrand
Results for job seekers sales in All Categories in South Africa
1
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I am Looking for a Job at Any Dealership as a Sales Executive
3h
1
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Looking for a job very hardworking and upselling please don't hesitate to call me
13h
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Do you need an experienced freelance marketing and communications consultant to help you find and connect with more customers, boost your reputation, and make more sales?I am a Cape Town based marketing and communications freelance professional with over 19 years of experience in the traditional and digital marketing, advertising and PR/Strategic Communications industries. This allows me to offer you a unique all-in-one combination of marketing, communications, writing, website development, social media management, advertising campaign management and project management skills - adding value to your business on many different levels.Whether your business is big or small, I can assist you with a complete, all-in-one marketing and communications solution to promote and grow love for your brand.There are many great benefits to outsourcing your marketing or PR requirements. Please call or email me and let's chat about your outsourcing needs.
14h
Dear Hiring ManagerI'm seeking employment in Bookkeeping, Accounts, Debtors and Creditors controlling/Supply chain environment position around Durban.I possesses various skills and experience in Bookkeeping and Accounts currently looking for new challenging position due to my advance skills and experience in Finance and Supply chain Management, I am willing to explore my knowledge to do more in my experience.I'm looking for the position where I can perform my work in various tasks Administration, Bookkeeping, Debtors Creditors/inventory and ad hoc or related duties.My job experience and Responsibilities includes: Bookkeeping to trial Balance, Debtors Functions: Process Sales order link sales order to tax invoice, sales return/process credit, process and Allocate receipts, reconcile debtors Accounts and age analysis, send monthly statement, follow up on outstanding payment and attend to queries.Stock processing, stock taking and evaluation.Creditors Functions: process purchase order, receive stock with Grv, link Grv with supplier invoice, process debit note, reconcile suppliers Age for month end payment and sent remittance advice to suppliers.Vat processing and recons.Computer Skills and Experience is Sage pastel Accounting (Partner and Express) and Sage Pastel payroll, add new staff on staff master file, process pay slips, do payroll run, print payslps and rollover to the next period.I have ability to operate with Management in Accounting Environment/supply chain management, Professional and presentable for my work and Dress code, good work, reliable and trustworthy, meet deadlines for Management Accounts report, work independently and as a team in order to build good work environment and encourage performance, self-motivated and Goal orientated, available immediately and Cv available on request.Thank youBest regards,Gugu 063 855 4987
1d
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Direct
and co-ordinate the activities of workers who prepare, portion and serve food.1. Weekly top
20 line price to be completed.
2. Floor walk
and meeting with store/floor manager.
3. Hold
planning meeting with staff.
4. Ensure
department is ready for store opening.
5. Maintain cleanliness and
hygiene to appropriate standards within the department workstations and whole
shop where necessary.
6. Sufficient
staffing and production for analyzed sales trends.
7. All
display fridges and equipment is clean and in
good state of repair.
8. Temperatures
of the fridges is correct ad logged at least twice a day.
9. Ensure
departments cleaning schedules are followed.
10. Waste,
inter departmental transfers and shrinkage is managed and correctly recorded.11. Analyse
the departments ranking report, GP% and ratio.12. Ensure top
sellers are in stock.13. Check
quality and identify short dated expiring stock.14. Out of
stocks are managed and orders are placed in time.15. Promotion
commitments are honoured and point of sale displayed.16. Ensure all
staff dressed in correct SPAR uniform and protective clothing with name badge.17. Back of
house management must be kept clean and tidy.18. Ensure
full seasonal range is available.19. Receive
all HMR deliveries with the receiving manager to ensure quality and quantity.20. Check that
the scales and front end are updated with the correct prices.21. Ensure all
customers catering orders are communicated to staff and ready for collection.22. Ensure the
correct seasonal merchandising principles are followed.
23. Advance
planning for upcoming events.24.Control Stock.25.Point of Sale and Pricing.26.Hygiene and House Keeping.27.Manage Staff.28.Manage Customers.RequirementsYou must have 5-10 years in managing a HMR department,preferably within a Superspar.Matric NQF
Level 4 equivalentTechnical
Qualifications preparing and cooking food
Recognised Chef apprenticeship/ LearnershipIf you do not hear back fro the company within 7 days your application was unsuccesful.Email CV to FinnC@retail.spar.co.za
1d
12
Mashallah Lifestyle is currently expanding and looking to add more resellers to our roster.
We currently wholesale to 35 resellers , who are either reselling on a full time basis or as a side hustle.
We are looking to add more members to our wholesale group , who will use the opportunity to make extra income as well as push to be business owners.
Mashallah Lifestyle allows all resellers to work for themselves. We supply goods in bundles at whole prices. Each member is their own boss. You market for yourself , you run your own system. You control your mark ups on all items.
If you're interested in reselling apparel to earn extra income , please drop us a message via whatsapp on 067 303 6643 with a message with your name and reseller. We will then invite you to join our resellers channel.
You can also google us Mashallah Lifestyle. visit our website at Mashahallifestyle.co.za
1d
VERIFIED
1
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Hello my name is james 28 years old from Lesotho I'm looking for a job..work experience supermarket and hardware for 6 years,car sales and gardening for 3 years and constructions for 2 years..but if you have any job I'm up for it..I'm very a hard working,honest,reliable person and a fast learner please call or WhatsApp me on this 067 323 8277
1d
1
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We looking for agents all over south Africa this is the best opportunity to make extra cash you can make about 5 to 10 thousand a month if you feel that you are that person please WhatsApp me on the number given on pamphlet
1d
2
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I am Zethu Ntleko and I have graduated from Walter Sisulu University with a Diploma in Information Technology.My other education qualifications are Introduction into Networks CCNAv7, Introduction to Cybersecurity Clothing Manufacturing processes level .My work expirience- I worked as a Receptionist in Icesa Durban Campus under Educor company , As a Servisant in Inkosi Yamakhosi Clothing Factory and as a Gardner in 2017.I have experience with admin and sales consultant job.I am willing to relocate for an opportunity , always willing to learn with excellent communication skills.
1d
1
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** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
1d
1
Good Day, I am a 37 year old white female urgently seeking a permanent admin or admin job in PE. Currently employed and have over 7 years reception / admin experience with them, but looking for growth within a company and open to new challenges / opportunites. CV available upon request at bronwynclark8@gmail.com OR contact 067 342 7770. Only will reply to serious job offers.
1d
White male seeking a sales representative/manager position. Have experience in the automotive, pump, workshop equipment and tools, automotive workshops, automotive and truck parts. Been in transport running long distance trucks and handling breakdowns. I am prepared to relocate if needed and willing to travel. Been in the pump industry, selling pumps to winery and wine farms. I have a valid driver's license. Have 15 years SAPS experience. Available immediately.
2d
Good dayI am an white lady looking for permant employment vacancy in Helderberg area as soon as possible. I have exsperience in Administration, Sales and marketing and also willing to learn. Need the oppertunity as soon as possible.Your feedback will be much appreciated.Kind regards Maureen
2d
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Greetings fellow employers and recruiters,
i am currently looking for temporary or permanent employment in pinetown, queensburgh and surrounding areas, willing to travel further depending on the salary offered monthly, despite attempts to earn a living through freelancing services, it's not working as well as it should, so will gladly take on a position as it is at the point where i desperately need an income
i have experience in the following:
administrative positions:
invoicing, quoting, ordering stock, stock taking, processing of payments and cash ups
sales positions:
sales of various products
analysis of fast sellers compared to slow sellers
display of products in a shop
online marketing:
creating ads
running google and facebook ads
creation and setup of facebook, instagram, tik tok accounts for social media
creation of websites through wordpress website builder only
updating a wordpress website
recruitment experience:
online recruitment and interviewing of english tutors for a taiwan based english tutoring company
adminstrative duties involving the recruitment process
customer service:
assisting with instructions on how to navigate an online shopping website
assisting with billing queries and requesting reversals of duplicate charges
use of internet, various software programs, the telephone and various cellphone apps
designing:
drawing furniture designs and kitchen layouts for customers seeking a new kitchen or a custom piece of furniture
for my full curriculum vitae you can contact me on, or whats app me on 073 147 0762
i will gladly take a position i am able to fill with the above experience, as i have no income at all at the moment
many thanks, michelle
2d
I'm looking for work, Internal Sales Man \ External \ Buyer \ Stores Control. I have 18 years experience plus refs around Durban. I work very closely with the sales & marketing manager to design effective strategies & implement them efficiently. I can step in the absents of manager to supervise Junior sales staff & marketers. I'm available immediately, contact details: 068 406 6880.
2d
4
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Good day all ....My name is Nicole Peake i am 23 years old. I am from East London, Eastern Cape anddesparetly looking for work I will take anything available and I am hard working I love challenges I am a very determined indivual I have experience in the following fields●Bartender( cashups, served customers, stocked fridges, general work)●Junior Sales Person( cashups, handled customers, received new stock in,general work, did customer queries)●Receptionist( served customers, answered inbound telephonic calls , dealt with customer care, general duties ,filing, invoices ,job cards ,printing and faxing emails and much more)I will take anything available or that anyone can help me with I reside in East London area willing to travel if need be. Contact me for my CV.Looking forward to hearing from you soon.Nicole Peake074 849 8968
2d
1
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I am driven and motivated professional with MBA ,Bcom in finance , certified accountant ( I can sign financial statements ) , ACCA (applied stage )and with several diplomas in accounting. With over several years of success linking finance, corporate governance , strategic plans , investment planning, mission and vision to business operations, the value I bring in South Africa Connection extends far beyond that of typical Chief Financial Officer or Chief executive officer. Not only am I effective in developing strategic plans,corporate governance plans, investment , divided planning, planning growth ,innovation , budgets and forecast, I know what it will take for operations, marketing and sales to successfully execute on them to deliver strong sustainable revenue, profit and performance results. I can perform any of the following tasks:Prepare and interpret monthly management accounts and annual reports Implement financial plans Assess and manage risks Reconcile balance sheets Analyse margins Manage budgets Handle debtors Monitor cash flows statements and predict future trends Conduct reviews and evaluations for cost-reduction Develop external relationships, for example; solicitors, bankers, Inland Revenue Liaise with auditors to ensure annual monitoring is carried out Arrange new sources of finance and debt facilities Ensure that all transactional, payroll and VAT/ taxation requirements are met Keep on top of changes in regulation and legislation and new industry developments Monitoring business performance Monitoring cash flow Overseeing the budgets and that everyone is sticking to them Working with departments and teams Supervising your own accounts team Preparing accounts Developing financial models Planning for the future Competitor analysis Strategic planning,Ensures staff and Board have sufficient and up-to-date information Looks to the future for change opportunities,Interfaces between Board and employees,Interfaces between organization and community
2d
1
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Greetings. My name is Dumile Ntuli. I am a 30 year old experienced male salesman. I have recently relocated to Glen Hills, Durban North. I would like to put forward my application for the sales vacancy you have available. I have extensive sales and marketing experience, coupled with strong administrative and communication skills. I'm well experienced with customer service, new business acquisition and relationship building and retention. I have most recently worked as an external sales representative for a pharmaceutical company based in Pietermaritzburg, with my allocated geographical area being the province of Mpumalanga. I have attached my resume for your review and I look forward to hearing from you.Kind regards, Dumile Ntuli 0678827096
2d
1
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Growth In Visionaries Marketing we are seeking for enthusiastic and driven individuals to join our growing sales team for our well-established client. The perfect person will be eager to learn and motivated to help grow the business.Responsibilities:Actively sellingPitch retainer model to suitable clientsProspecting and converting new business from own activityResolving problems within a typical workflowIdeal Candidate:Must be self-motivated and ability to manage own time effectivelyUnderstanding of basic Sales processesAbility to think outside the box when presented with problems and be a solution orientated person
2d
1
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Good Day, I am a 37 year old white female urgently seeking a permanent admin or admin job in PE. Currently employed and have over 7 years reception / admin experience with them, but looking for growth within a company and open to new challenges / opportunites. CV available upon request at bronwynclark8@gmail.com OR contact 067 342 7770. Only will reply to serious job offers.
2d
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