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ISP looking for a First Line Support Technician / Field TechnicianDuties & Responsibilities Field Technician Duties- Installation of brackets, microwave antennas and routers in Malgas, Bredarsdorp , Witsand and Infanta areaFully capable of configuring routers, radios, (Mikrotik, Ubiquiti, etc.)Take Pride in your work ( cabling , installation and crimping)Fault finding/troubleshooting. Installation and configuration of PTP and PTMP links.Antenna alignment.High site construction.No fear of heights Medically clear. No health issues.Skilled to work with power tools.Drivers license compulsorySober of HabitsNon field working days must work from home and help the rest of the team with Helpdesk Support • Logging Support Calls on Helpdesk ticketing system• Assisting Customers with First Line Support Issues Fibre, and Wireless.Whatapp and Phone support• Assisting Installers with Installations (Remote Support) if needed.• Escalating Calls to Second Line Support • Data Usage Reports.• Following and Maintaining call logging procedures.• Fault finding reports, incident reports etc.• Adhering to our internal Support SLA.Matric certificate.A+ or N+ certificate Must have excellent communication and interpersonal skills.valid Drivers LicenseHelpdesk experience.TeamViewer and Anydesk support experience.starting Salary R8000 pm
7d
1
Junior Wireless Telecoms Technicians Required...Two positions available in Somerset-West.Two positions available in Swellendam.Positions are for permanent employment. 1 Year minimum experience in the Wireless industry is desirable but applicants without experience will also be considered based on meeting the below minimum required skills.Responsibilities and Required Skills...*Drivers license compulsory.*Ability to work at heights.*Working at heights certification desirable.*Medically clear. No health issues.*Skilled at working with hand tools and power tools.*Basic computer literacy.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, required skills, will not be considered.
1mo
1
Senior Wireless Telecoms Technicians Required...One position available in Swellendam.Position is for permanent employment. 3 Years minimum experience in the Wireless industry compulsory.Responsibilities and Required Skills...*Installation of brackets, microwave antennas and routers.*Fully capable of configuring routers, radios, VOIP phones. (Mikrotik, Ubiquiti, etc.)*Cable management.*Fault finding/Troubleshooting.*Installation and configuration of PTP and PTMP links.*Antenna alignment.*High site construction.*Working at heights certified.*Medically clear. No health issues.*Skilled to work with power tools.*Advanced understanding of DC electrical circuits/solar systems. 24V and 48V battery systems.*Advanced understanding of AC power circuits.*Admin duties. Completing of job-cards. Keeping logbooks up to date. Following company policies.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)*Ability to apply proper time management.*Team player and skilled to manage a small team.*Store management.*Drivers license compulsory.Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, relevant experience will not be considered.
1mo
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