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Results for supervisor in General Worker Jobs in Western Cape
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Good Day Reliable and Dependable professional person available to assist you in your daily business routine .Should you require the above services and need someone who can help you in running andgrowing your operation,please do not hesitate to contact me and the availability is immediate Thanking you for your time and consideration.
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Our client is seeking a highly motivated and skilled Handyman to join their team. The successful candidate will be responsible maintaining buildings and facilities, ensuring they are in pristine condition with minimal disruption to the production process. The Handyman will report to the Technical Services Supervisor and play a crucial role in the upkeep of our facility.Key Performance Areas:Maintain buildings and facilities, including lighting, plumbing, painting, and repairs through visual inspection and MRV system.Conduct monthly site inspections to identify and address maintenance needs.Responsible for general building cleaning and maintenance.Repair and replace floors, stair strips, piping, doors, windows, walls, ceilings, rooves, and other building components as needed.Ensure contractors complete tasks satisfactorily; follow up on any deficiencies for corrective action.Maintain waste and recycling receptacles around the facility.Manage quarterly clearing of the rejects store with the assistance of casual labor.Assist the Tech Services department with ad hoc tasks when required.Skills:Ability to safely use common power and hand tools.Basic plumbing, electrical, and mechanical skills.Ability to work well with others, including contractors.Good communication skills.Self-starter with excellent time management skills.High work ethic, dependable, and strong attention to detail.Good planning and problem-solving skills.Qualifications & Experience:Experience installing and replacing plumbing systems.Minimum of 2 years experience in a similar role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjI4M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774734&xid=1109_182283
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Logistics Supervisor Cape Town AirportWell established exporter is looking for a Logistics Supervisor with Cold-room experience. Must have Airfreight experience. No Criminal Records – due to Airport regulationsSalary: Market Related depends on experienceStart date: ASAP or lates 1 April 2024 Working hours: Tuesday to Friday (must be flexible depends on flights)Requirements:Matric with Relevant qualifications Must have Cold-room experienceMust have Export ExperienceMust have Airfreight experience3+ years as a Supervisor Willing to be hands-on.Willing to work irregular hours.Capable of working under pressure with cut-off times.Sense of urgency, precision, and attention to detail.Key duties:Management of a small team of subordinates – 4 staffCold chain management.Preparation of shipments.Handling of all administration from product arrival to shipping.Stock taking and control.Interaction between the company and freight forwarder.Quality control.Please apply onlineFROGG Recruitment
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The role of a Hydraulic Technician (Offshore) involves crucial responsibilities related to the maintenance and repair of hydraulic machinery and equipment in offshore mining and plant operations.
Duties and Responsibilities:
Safety Compliance: Ensure strict adherence to Group Safety and Security policies to maintain a safe working environment.
Risk Assessment: Conduct comprehensive Risk Assessments for all activities to identify potential hazards and implement necessary safety measures.
Permits: Ensure compliance with necessary permits, including Permits to Work, especially for activities such as Hot Work.
Maintenance and Repairs: Perform safe inspections, maintenance, and repairs on all mining and plant equipment and machinery. Follow instructions provided by the Mechanical Supervisor (MECH SUPV) and Technical Supervisor (TECH SUPT).
Tool Maintenance: Maintain work tools in a safe and properly maintained condition, and ensure they are stored securely.
ROV Support: Assist in the launch and recovery of ROV seabed tools when required.
Housekeeping: Maintain proper housekeeping standards at all work sites to ensure a clean and organized workspace.
Qualifications:
Hydraulics Certificate: Possess a certificate or qualification related to hydraulics to demonstrate expertise in hydraulic systems.
Trade Theory: Strong understanding of trade theory relevant to hydraulic equipment and machinery.
Offshore Experience: Have experience working in offshore installations and performing hydraulic maintenance and repair tasks.
Valid Passport: Maintain a current and valid passport for travel and offshore assignments.
Seafarers Medical Certificate: Hold a valid Seafarers Medical certificate issued in RSA (Republic of South Africa) or Namibia.
Police Clearance Certificate (PCC): Possess a valid Police Clearance Certificate issued in RSA or Namibia.
Seamans Record Book: Maintain a Seamans Record Book issued in RSA or Namibia, as it may be required for offshore work.
STCW Courses: Have completed relevant STCW (Standards of Training, Certification & Watchkeeping for Seafarers) courses to meet industry standards and safety requirements.
The Hydraulic Technician plays a critical role in maintaining the hydraulic systems that are essential for offshore mining and plant operations. Ensuring safety, compliance, and the proper functioning of equipment are paramo...
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Reports to: Regional Credit Supervisor
Purpose of the Job
The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts.
QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree Credit management/finance/accounting managementMinimum of 5 years’ credit control experienceStrong collections experienceExcellent problem-solving skillsCapacity to deliver under pressureGood people skillsAbility to prioritize and meet deadlines and targetsExcellent communication skills, both verbal and written
KEY RESPONSIBILITIES
Policies and Procedures
Ensure adherence to collection policies and procedures.
Collections and Targets
Monitor and manage a debtor’s portfolio of no more than 480 accounts.Achieve and maintain collections and targets set per company protocol.Actively collect payment according to payment termsPerforms reconciliations of allocated accounts daily.
Overdue Accounts
Attend weekly meetings with the credit supervisor to review all defaulting accounts.Ensure the correct escalation process is followed for the Reminder Letters.Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.Inform the credit supervisor of any liquidations, absconded clients and business rescues immediately.
Credit Notes, Invoices and Adjustments
Check that all credit notes and adjustments are raised correctly.Investigate all reasons for credit notes to ensure that they are valid.Submit all credit notes requisitions to the regional credit supervisor.Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
Ensure that all re-allocations of unallocated deposits are completed.Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
Ensure the bank statements deposits are captured and allocated daily.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzg3MTY5Mjc3P3NvdXJjZT1ndW10cmVl&jid=1508225&xid=3387169277
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Supervisor in the Fast Food Industry!
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town.
As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your responsibilities will include managing shifts, coaching and motivating the staff, ensuring adherence to company policies and standards, and delivering exceptional customer satisfaction.
Requirements:
Minimum of 3 years experience in a similar supervisory rolePrevious experience in the Quick Service Restaurant (QSR) industryExcellent leadership and team-building skillsStrong customer service orientationAbility to work flexible hours and shifts
If you are a natural leader with a passion for the fast-food industry, we want to hear from you! Take the next step in your career and join our dynamic team.
To apply, please send your resume and cover letter to clauda@towergroup.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM4NTE3MTM4P3NvdXJjZT1ndW10cmVl&jid=1567634&xid=3838517138
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The successful candidate will report to the Technical Manager, responsibilities will include the following:
Job Responsibilities:
Responsible for all the laboratories (Analytical & Microbiology) equipment & reagents – liaise with old/new suppliersEnsure that Laboratories (Analytical & Microbiology) stock levels are managed within the required budget.Drive annual calibration of all laboratory testing equipment including daily verification and calibration of equipmentAdhere to FSSC 22 000 guidelines and continuous implementation of GLPAssist in Annual Capex application + motivationIdentify resource requirements in the microbiology and analytical laboratory. (e.g., the need for new equipment, upgrading of current equipment or the need for more equipment)Annual ring testing/inter lab testing to verify process equipment reproducibility and personnel repeatabilityDrive the isolation system. Including communication, analytical testing, problem solving, decision-making and statistical trendingResponsible for the warehouse investigation system. Including communication, analytical testing, destructive packaging testing, root cause identification, decision-making and statistical trendingPresent food safety data concerning quality control at the monthly & annual food safety meetingsDrive the E-Mark/SANS 1841 system and E-mark AuditsEnsure that daily quality report is completed, with the focus on quality control, and communication to all relevant departmentsEnsue that daily GMP photo report are completed and communicated to all relevant departmentsAssist with the food safety management system (FSSC 22 000 & ISO 9001) including gap audits, internal and external auditsDrive the concession systems and communication of concession summary to the NPD departmentCo-ordination and improvement of corrective & preventative action systems.Daily product quality evaluations and follow up actionHandling & investigation of customer complaints, drawing up reports, statistical trending, and corrective action implementation.Personnel Management
Required qualification and experience
Food Technology Diploma or Food Science Degree3 Year Laboratory experienceKnowledge of GLP, HACCP & ISO
Other Attributes would include:
Ability to communicate effectively at all levelsAbility to troubleshootExcellent computer skillsExcellent administrative skills and accuracySelf-motivated and result driven approach
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg3MjA5MzEzP3NvdXJjZT1ndW10cmVl&jid=1695470&xid=1887209313
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Reporting to the Food Technologist – Micro
Job Duties & Responsibilities
Applying all micro procedures.Preparation of agars.Sterilization of micro equipment and area.Sampling, testing and plate counting of all micro samples according to procedures.Weekly CIP micro tests to evaluate effectiveness of cleaning according to procedure.Micro testing of final products after shelf life.Always ensure tests are completed accurately.Maintenance and cleaning of equipment in micro lab.Recordkeeping of all micro results and daily equipment verification.Assistance with shelf-life studies.Assistance with scheduling and completing monthly sterilization tests for lines.Timeously report OOS (Out of Specification) results and deviations to supervisor.Apply 5-S principals in workplace.Assists with incoming inspection when needed.Ensure accurate traceability of raw materials and final product.Assist with GMP and Internal audits.Ad-hoc tasks requested from time to time by the supervisor/department head.
Our ideal candidate must have:
Qualifications – National Diploma Food Technology/ BSc Food ScienceExperience 1-2 yearsBasic course in Microbiology
Other attributes:
AccuracyAble to work independentlyAble to do routine work every dayComputer skillsWork under pressureAble to prioritize workload
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzI3NDk4Nzc4P3NvdXJjZT1ndW10cmVl&jid=1695468&xid=3327498778
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Required:
Matric (Must)Relevant degree or diploma Equivalent (added advantage)A minimum of 3 years’ property experienceStrong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client’s mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly employed Property Service Management.Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #s to the requester.Attending to follow ups and escalations of work orders daily.Accepting and completing of job cards and closing of work orders.Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.Notifying responsible supervisor of work to be carried out.Assist Property administrator with the uploading of tenants on MyBuildings.Send email Broadcasts from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management.
Invoice Management:
Checking/Audit all received invoices daily.All vendor’s invoices received to be checked against
compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card.
Ensuring that correct paperwork is attached to invoice.Follow up and resolve non-complaint invoices.Reconciliation of vendors statements
Reporting:
Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist with accrual report per Service Manager from the system (monthly).
Vendors:
Loading vendors on PIMS2 / MyBuildings.Manage vendor’s documentation are in line with procedure documentation (monthly)Assist contractors on MyBuildings (daily).Assist finance department with SLA invoices (monthly).Update Vendor files with the required documents (monthly).Audit approved vendor list and report noncompliance to PSM (monthly).
Query Resolution:
Escala...
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Our client based at Black River Park in Observatory is seeking to employ x10 DRIVER SUPERVISORS to join the team immediately on a contract basis.
The ideal candidates would be dedicated to ensuring compliance with all regulations and company policies.
Your ability to make quick informed decisions and maintain a calm demeanor in high-pressure situations will be key to your success in this role.
If you are a highly motivated and experienced transportation professional.
Description:A Driver Supervisor 2IC will be responsible for ensuring driver supply and planning for all On-Demand clients.They will identify opportunities for efficiency improvements and further recruitment and addition of driversfor zones.
Essential Responsibilities:
Work with Driver Supervisors on driver planning and supply for problem zones to ensure SLA is metHandle driver behaviors issues.Build relationships with the driver network.Provide handover to Driver Supervisors and support teams.Perform other duties and projects assigned.
Requirements:
MatricMust be immediately availableExemplary verbal and written communication skills.Attention to detail and reporting.Effective planning and organizing.Capable of handling several different tasks at once and has a motivated attitude.Proficient in Microsoft Excel.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjcyMjUyNzQzP3NvdXJjZT1ndW10cmVl&jid=1746922&xid=4272252743
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Our client, a Financial Services Provider based in Big Bay, Cape Town is seeking a Customer Relationship Manager (CRM) to join their amazing team.
The employee should meet the following minimum requirements:
Tertiary Degree or Diploma with NQFL4Passed the RE 5 FAIS Exam in short term insurance.3 years work experience as a Credit Manager, Credit Supervisor or Trade Credit Insurance BrokerProven customer interaction skillsExceptional queries resolution skillsAdvanced computer skills, especially in ExcelApplicants will be required to attend client meetings and have their own reliable transport.
Duties:
The CRM acts as a Credit Manager, or Trade Credit Insurance Specialist.In the offering of outsourced credit management solutions, the CRM oversees interactions with clients.Provides advice on the customers credit management processes, which typically includes credit assessment, various risk transfer strategies, credit control and external collections associated with credit extension.The position is available immediately, but allowances will be made for applicants who require resignation periods.Initial training will be provided with particular focus on specific systems, as well as ongoing training relating to Credit Management and Customer Relationship Management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTM3MTA1NzY/c291cmNlPWd1bXRyZWU=&jid=1745439&xid=913710576
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Job Title: Credit Controller
Reports to: Regional Credit Supervisor
Paterson Grade: C2
Purpose of the Job
The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts.
KEY RESPONSIBILITIES
Policies and Procedures
Ensure adherence to collection policies and procedures.
Collections and Targets
Monitor and manage a debtor’s portfolio of no more than 480 accounts.Achieve and maintain collections and targets set per company protocol.Actively collect payment according to payment termsPerforms reconciliations of allocated accounts daily.
Overdue Accounts
Attend weekly meetings with the credit supervisor to review all defaulting accounts.Ensure the correct escalation process is followed for the Reminder Letters.Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.Inform the credit supervisor of any liquidations, absconded clients and business rescues immediately.
Credit Notes, Invoices and Adjustments
Check that all credit notes and adjustments are raised correctly.Investigate all reasons for credit notes to ensure that they are valid.Submit all credit notes requisitions to the regional credit supervisor.Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
Ensure that all re-allocations of unallocated deposits are completed.Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
Ensure the bank statements deposits are captured and allocated daily.Ensure that all suspense accounts are reconciled and cleared monthly.Obtain all remittance advices for all deposits received on allotted debtor’s accounts.
Financial & Reporting
Prepare commentary on top twenty clients each month for the region.
Auditors
Assist auditors as and when required.
Meetings
Regular one on one book reviews with the credit...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjQxMDM2MDMwP3NvdXJjZT1ndW10cmVl&jid=1489578&xid=3641036030
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This hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs to place a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining and improving superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career …
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Will you be part of this superb team who delivers excellent service to our guest ...
Are you the one to fill this opportune position…? When can you start, next week maybe, or else maybe next of next week?
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ4OTk5MDMzP3NvdXJjZT1ndW10cmVl&jid=1578537&xid=2148999033
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Basic Function
This role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the Organization through the. To ensure:
Smooth Functioning of the various channels of Recruitment
To mentor the Executives, in respective Teams
Essential Functions
Ensure that the process transactions are processed as per policy / proceduresEnsure that the assigned targets are met in accordance with SLA and Internal standardsEnsure that the quality of transaction is in compliance with predefined parameters as defined by Process ExcellenceEnsure adherence to established attendance schedulesEnsure adherence to Company Policies and Procedures
The performance parameters include the following:
Development and management of New and Existing vendorsCost effectiveness of hiring through that channelQuality parametersCompliance adherence in process and auditsNumber of defects made against the Offers rolled outAttain consistency in time to hire of candidatesOffer to Joining Ratio
Primary Internal Interactions
Team for the purpose of coordinationManager for escalations, unresolved issues, appraisals and reviewsSAVP / VP for solving the issues unsolved by the immediate supervisorOperations and Support hiring managers – for the purpose of Recruiting candidates for their processes and for calibration purposesFinance and Commercial departments for settling vendorCustomer Experience Analysts and Trainers for the purpose of Voice Capability assessments
Primary External Interactions
Vendors for:
Hiring candidates, Lining up candidates for interviews and also assessing their performanceGiving AdvertisementsPreparing promotion material
Skills
Process Specific Skills
- Interviewing skills
- Feedback skills
Soft skills (Minimum)
- Excellent Communication skills – written and oral
- Should be confident and willing to work in shifts and travel
Should display sufficient flexibility and urgency to handle pressure in a cross- cultural environment
- Computer proficiency – MS Office
- Team handling skill
- Should be able to take decisions in all kind of situations
- Orientation towards data and MIS
Soft Skills (Desired)
- Self starter
- Good Listening skills
- Dependable
- Matured to carry out assessments
Education Requirements
Matric (Passed)Appropriate Tertiary Qual...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTY0NjQzODUwP3NvdXJjZT1ndW10cmVl&jid=377549&xid=3564643850
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Position: Registered Nurse Theatre Scrub Cardiac Surgery
Location: Cape Town
Closing Date: 12.09.2023
Are you a passionate and dedicated Registered Nurse looking for a rewarding career opportunity? We are seeking a skilled healthcare professional to join our team and provide exceptional patient care. If you are committed to delivering quality healthcare, we want to hear from you!
Key Responsibilities:
As a Registered Nurse, you will play a crucial role in delivering high-quality patient care and maintaining hospital standards. Your responsibilities will include:
Audit health records to ensure compliance with hospital standards.Ensure efficient control and management of medical stock, including accurate charging and crediting.Stay updated with the latest research in the nursing discipline to enhance your knowledge and skills.Administer patient care according to your Scope of Practice and take full responsibility for these activities.Contribute to holistic patient care and participate in shift handover reports.Communicate effectively with patients, addressing their care needs and promoting their health and well-being.Follow infection prevention principles and standard precautions rigorously.Maintain positive relationships with patients, their families, and visitors.Execute all procedures in compliance with hospital standards.Refer patient and doctor complaints to the units sister-in-charge.Fulfill all departmental duties as assigned by supervisors.Provide and oversee evidence-based nursing care, ensuring patients have appropriate care plans.Communicate any changes in patients health status to healthcare practitioners.Administer and store medication in accordance with company policy.Scrub in theatre
Skills Profile:
Education:
Registration with the South African Nursing Council as a Registered Nurse/Midwife or equivalent NQF 7 qualification.A Diploma in Operating Theatre Nursing would be advantageous.
Work Experience:
Relevant experience in the nursing discipline.Capacity to implement and maintain standards of health practice required by accredited bodies and appropriate health legislation.Experience in cardiac surgery is preferred.Ventilator experience is advantageous.
Knowledge:
Proficiency in scrubbing techniques.Knowledge of post-anesthetic recovery techniques.If you are a dedicated Registered Nurse who is committed to providing exceptional patient care, we encourage you to apply. Join our team and make a meaningful impact on the lives of our patients.
To apply,...
https://www.ditto.jobs/job/gumtree/335644114?source=gumtree
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Guest Relations
Meeting & Greeting of Guests & VisitorsCheck-in of Guest into accommodationsHosting guestsMaintaining standardsCoordination of all guest activities with relevant staffEnsure the highest standard of serviceMaintaining a productive & happy work environmentFollowing standard Operation Procedures
Food and Beverage
Efficient Breakfast, lunch & dinner table serviceWorking on the Point - of - sale systemInvoicing of GuestsAssisting with Weekly & Month - end stock takesFood & Beverage issuing and invoicingAssist in the ordering of supplies for Bar/RestaurantEnsure that all items are charged, and the Cafe?/Restaurant outlet is profitableAssist wedding planners & CoordinatorsOn the ground coordination of service providers
Housekeeping and Maintenance
General upkeep of facilitiesAssisting with housekeeping standards & hygiene in Guest accommodationAssist with room checksReporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
Assist with conferences and special eventsAssist with weddings.Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.Representing the company in a professional manner at all times.Providing the Guests with an unforgettable experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI2NTk4MTA3P3NvdXJjZT1ndW10cmVl&jid=1370208&xid=2126598107
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Basic Function
This role is primarily responsible for front-line hiring for Voice & Non-Voice processes at the executive & support level in the organization
Essential Functions
Ensure that the process transactions are processed as per policy / proceduresEnsure that the assigned targets are met in accordance with SLA and Internal standardsEnsure that the quality of transaction is in compliance with predefined parameters as defined by Process ExcellenceEnsure adherence to established attendance schedulesEnsure adherence to Company Policies and Procedures The performance parameters include the following:
Meeting set targets on a monthly basisOffer to Joining Ratio of the Offers madeQuality of candidates hired and on-boardedNumber of defects against number of Offers made100% adherence to compliance requests and policyDeliver on intakes within timelines and at high quality levels
Primary Internal Interactions
Team for the purpose of coordinationAssistant Manager for escalations, unresolved issues, appraisals and reviewsManager for solving the issues unsolved by the immediate supervisorOperations and Support hiring managers – for the purpose of Recruiting candidates for their processes and for calibration purposesCustomer Experience Analysts and Trainers for the purpose of Voice Capability assessments
Primary External Interactions
Vendors for:
Hiring candidates, Lining up candidates for interviews and also assessing their performance
Timeous feedback to vendors around candidate success and offer opportunities Giving Advertisements
Preparing promotion material
Excellent communication with external candidates around feedback
Skills
Process Specific Skills
- Interviewing skills
- Feedback skills
Soft skills (Minimum)
- Excellent Communication skills – written and oral
- Should be confident and willing to work in shifts and travel
Should display sufficient flexibility and urgency to handle pressure in a cross- cultural environment
- Computer proficiency – MS Office
Soft Skills (Desired)
- Self starter
- Good Listening skills
- Dependable
- Matured to carry out assessments
Education Requirements
Minimum MatricQualification (or working towards) in related field will be preferred
Work Experience Requirements
Minimum 12 months of work experienceVolume Recruitment Experience in a BPO/agency environment will be preferredhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc4NjA0OTQxP3NvdXJjZT1ndW10cmVl&jid=377548&xid=2578604941
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BASIC FUNCTION
Responsible for updating and compiling of people policiesStaying abreast of all legal changes and government updatesResponsible for 3rd Party liaison with employee benefit providersYou will be responsible for an ER forum where all cases, internal and external are discussed with insights to the Sr leadership team regarding the trendsYou will support the HR business partners with ER related casesIndependent grievances and harassment cases to be handled by youYou will ensure 100% business compliance with no penalties as your prime deliverableD&I activities and wellness calendar managementMonthly reports to be shared with the business on all ER related activities
Performance parameters
100% Company compliance with changes to all legislative requirementsPolicies and processes updated within the given timeline and ensuring communication to all staff on changesAchieving a Customer satisfaction score of 80%+ (internal) based on communication, closure of projects in given timelines and achieving full compliance100% closure ER forums and meetings, ensuring full compliance on administrationAchieve a 100% compliance and attendance related to all external casesAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Plan and execute ER strategy to meet the given level targetsDevelop and update HR related policies to ensure business compliance and in line with the HR strategy to support HRBP to communicate policies and updates to all staff membersMonthly and Quarterly forums and documented minutes circulated to relevant partiesMonthly ER related interventions review and reports to relevant partiesDrive D&I activities and initiatives in alignment to the HR strategyMonthly 3rd Party liaison meetings on project closures and business updatesManage internal and external relationships to ensure complianceDrive process improvement as part of the overall HR StrategyEnsure all administrative duties are performed with 100% compliance and recordkeeping as per agreed by business and governmentCompile communication briefs related to D&I activitiesCommunication from HR to staff (Compile and share)
Competencies & Skills
People management and leadership skillsAbility to communicate at all levels in the businessNegotiating and influencing skillsCapability and knowledge of SA legislation to ensure business complianceCapability and experience in Labour law regarding employee relations casesExtensive CCMA experience and knowledge...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjc0NjY0Mjk4P3NvdXJjZT1ndW10cmVl&jid=1184982&xid=1274664298
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Key Responsibilities:
Assume accountability for meeting all requirements associated with electrical power system to enable overall organisational (or system level) objectives are achieved. This may also include ensuring that construction activities are carried out in accordance with the design (NEC4 Supervisor Duties).Make technical and operational decisions independently of higher-level authority based on sound knowledge of organizational processes, directives and guidelines and applicable laws.Mentor team members and transfer specific technical knowledge.Ensure the availability and reliability of electrical plant through effective planning, maintenance, and repairs in accordance with standards, procedures, policies, directives and work practices.Oversee the construction, from a client perspective, related to establishment, upgrades and expansion of the electrical network both in the Karoo as well as Cape Town (if required)Oversee maintenance and repairs of electrical distribution equipment.Assume professional responsibility for providing proven specialist/technical expertise and leading a diverse team and resources including external suppliers/stakeholders to achieve relevant objectives.Lead a team of engineers/technicians to develop solution(s) to fulfil requirements at subsystem and system levels and take professional responsibility for these solutions.Innovate and perform parallel trade studies towards providing optimal solutions - including compliance with relevant statutory laws and regulations.
Key Requirements:
B. Tech with 13 years working experience, or B. Eng./BSc. Eng./MTech with 9 years working experience, or M. Eng. with 7 years’ experience, or PhD with 5 years’ experienceGovernment Certificate of Competency (GCC) in Electrical EngineeringRegistered with ECSA either PR.ENG or PR. Tech or PR cert Eng.Experience in the construction, operation, maintenance and repair of Electrical Distribution systems and renewable energy installations, up to and including 132 kV.Preferably come from a consulting engineering background.Previous experience on multi-disciplinary projects (Conceptual Stage to Construction Close-out)Held position of responsibility and accountable for designs and project deliveryExperienced with complete project lifecycle from inception to close-outExperience of working in the Karoo is desirableConstruction of major electrical projects covering large geographical areasRenewable energy installation and designs, particularly solar PV and Battery Energy Storage SystemsProject Management:
Monitoring and reporting of technical progress and cost against project schedules, risk dentification, planning, management ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDU3MzkzNzc2P3NvdXJjZT1ndW10cmVl&jid=1322918&xid=3457393776
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In need of Advisor/ SME Trainer (Call Centre) (George Area)
The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing assistance in the following: developing and improving the process-specific curriculum, conducting training needs analysis, creating content to meet the client-set updates, organizing cross- and up-skill training, and reporting to process owners
Needs
Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agentsMonitors and completes daily attendance tracking during the entire process training until nestingCampaign experience - Insurance or Utilities Formulates effective activities, exercises or assessments for learning improvementMonitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvementEnsure compliance to client and organizational policies and proceduresMaintains consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agentsDeliberate to identify new hires’ needs in training and nestingMonitor trainees’ post-nesting performance for the first 3 months after being endorsed to operationsDeliver the training content/context based on the agenda/curriculumDemonstrate effective leadership to individuals including new hires and tenured agentsImplement and demonstrate efficient training methodsCollaborate with the team for effective knowledge and skills transfer indispensable to the process and business needsParticipate in client calls and visits with the supervisor’s guidanceCollaborate with the quality and operations teams for process improvementConduct team huddles and provide floor and online support on process updatesDevelop and implement an effective system for process updates as and when required by the process/clients
Education
Matric and above
Experience
At least 12 months in BPO/ Call Centre environment
Please send contact details to
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjcyODMwNTM/c291cmNlPWd1bXRyZWU=&jid=1321142&xid=527283053
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