Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Results for promotion jobs in General Worker Jobs in Western Cape
1
SavedSave
About our client Our client is the UK’s most awarded VoIP provider for small and growing businesses. As the challenger, they are all about changing the current industry practices, because it’s NOT okay to lock small businesses into 36-month contracts, charge them hidden costs and ugly cancellation fees, raise their in-contract prices, etc. They want to give small businesses a better digital communication product with support than what is traditionally only available to big companies. That’s what inspires them.This is an opportunity to join the senior management team of a leading company with over 8 Industry Awards won in the last 12 months. Their mission is simple - to become UK’s No.1 VoIP and Broadband provider to small businesses with unrivalled service levels.Your Responsibilities: Take full ownership of Service Provisioning and Support teams and report daily metrics to CEO as part of the Senior Management team.Ensure the right team structures, processes and target KPIs are in place and continually review and fine-tune them to ensure bOnline is well positioned to provide the highest customer satisfaction levels and NPS.Maintain an obsessive focus on KPIs/Analytics, automation of manual processes and migrating customers to self-care (customer portal) options. Requires close collaboration with Business Analysis and Development teams.Monitor all team metrics obsessively, set clear KPI targets and meet with each team leaders daily to ensure all teams are on top of their daily Churn Prevention Metrics with actions agreed daily to resolve backlogs and alerts.Coach and motivate Team Leaders to get them to perform at their full potential with effective support, guidance and coaching.Create an energetic buzzing work environment with a passion for delivering outstanding customer service through outstanding NPS and Customer Reviews leading to high customer referrals.Promote a transparent, metrics-driven culture with a strong work ethic and values while creating also a energised and fun environment.Develop future Team Leaders internally by focusing on hiring the right people and creating the right structure and environment to develop them.Work closely with HR to improve current recruitment, onboarding and coaching and also to ensure compliance with company policies and procedures and for all other HR matters.Participate in development Sprint meetings to ensure all operations feature requests and bugs are prioritised to maximise customer satisfaction.Desired skills and character traits: Solid leadership and management abilitiesStrong analytical and problem solving skillsExcellent written and verbal communication skillsEnergetic, dynamic and quick thinkingBusiness or Engineering related degree or equivalentAt least 2 - 3 years of si
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2NzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240335&xid=1108_66735
2y
1
SavedSave
Intelligent Debt Management (IDM) Group, South Africa’s largest and multi-award-winning debt management company, has a position available for a content manager.We are looking for a creative, diverse, intelligent and energetic candidate to join the Brand Marketing Team to conceptualise, create and manage the content as part of the strategy for two of its main brands within the group.Key responsibilities:Conceptualise content aligned with the Brand, Marketing & Communication Strategy, for the main consumer facing brand. This includes but is not limited to blog / website copy, social media posts, email / SMS communications and marketing campaigns.Serve as main copywriter, giving creative/conceptual direction to internal and outsourced graphic, UI/UX designers and content creators (copywriters, multi-media creators, etc.)Apply brand governance by working closely with Internal and external SEO, CRM, digital, design and marketing teams to effectively represent the brand through campaigns and promotions; and Internal clients to deliver on their content and material needs and aligning them with the brandsAnalyse market trends and develop ideas on increasing brand awareness and digital content effectivenessAnalyse campaign results with the aim of yielding better responses/engagement with adapted brand messagingREQUIREMENTS 3-5 years’ experience in the finance industry, preferably within a content and digital marketing or another relevant marketing roleProven excellent copywriting, communications and presentation skillsExperience and knowledge of SEO and Content Marketing PracticeExcellent MS Office skills and good knowledge of Campaign Marketing Systems, Social Media and E-mail Marketing platformsKey competencies:In-depth understanding of brand and how content, in its different formats, must be aligned and applied to grow and lift the brand(s) within the target audiences (existing clients and the broader market).Ability to adjust messaging for different platforms and audiences Creative yet well-organised personality with a high level of attention to detailResult and objective-driven, with a “can do” attitude and willing to go the extra mileMotivated team player, that can also function well on their ownHigh emotional intelligence
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzMzAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212738&xid=1320_13300
2y
1
SavedSave
Volt Africa has an exciting and challenging position for a dynamic mid-level to senior SEO specialist who will be responsible for optimizing strategies for our client’s search engine results Responsibilities: Develop optimisation strategies that increase the companys search engine results rankingsResearch SEO keywords to use throughout the companys website and marketing materialsSet measurable goals that demonstrate improvement in marketing effortsMonitor daily performance metrics to understand SEO strategy performanceEfficiently communicate with other marketing professionals to align goalsCollaborate with others within the marketing department to manage SEO strategyWrite compelling and high-quality website content, including blog posts and page descriptionsUpdate content and website links for maximum optimisation and search engine rankingsREQUIREMENTS Two to three years of experience in successfully developing and executing SEO campaignsUnderstanding of search engine algorithms and ranking methodsExperience with SEO industry programs, such as Google Analytics or Adobe AnalyticsKnowledge of keyword research and data mining toolsAble to complete competitive analysis of other companies within the industryExcellent written and verbal communication skills (email, phone, etc.)Comfortable analysing high volumes of data on a daily basisFamiliarity with WordPress or other content management systemsExperience with other aspects of marketing, such as customer growth and promotion, is a plus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzMzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212767&xid=1320_13332
2y
1
SavedSave
*Reference: CTF014267-SL-1*
A great opportunity has become available at a leading organization. The right fit would be someone who has worked in either merchandising or is currently a buyer. Your product knowledge is categorized in the automotive or tools sector. Negotiate cost prices during the sourcing process in line with operational objectives.
Planning & stock allocation
Product specification procurement
Manage contracts
Maintain supplier relations
Manage and assist with promotional activities
*
Skills & Experience: *
License & own vehicle (Non-negotiable)
Costing & Pricing
Negotiating
*
Qualification:*
Diploma or Degree
Minimum 4 to 5 years buying experience
Contact* SHAKIRAH LAKAY* on *(slakay@communicate.co.za)(mailto:slakay@communicate.co.za)*, quoting the *Ref:* *CTF014267**.*
Connect with us on *(www.communicate.co.za)(https://www.communicate.co.za)* and *Register your CV* to create a profile and to view all our Financial recruitment vacancies.
Let us assist you with your career. For further Finance jobs, Accountant jobs, Financial Manager vacancies and Management Accountant vacancies. If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database and we will connect with you with any other suitable roles or positions.
R Market Related - Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MjczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187547&xid=1555_25273
2y
1
SavedSave
A vacancy exists for a Registered Nurse (ICU Qualified), based at Life Knysna Private Hospital, reporting to Megan Kruger, Unit Manager. The successful candidate will be responsible for providing holistic and optimal quality nursing care to critically ill patients in order to maximize a positive outcome for the customer in line with Company & Hospital strategic objectives.
To provide quality patient care by· Providing quality basic and specialized nursing care· Continual communication with the patient and family with regards to the patients condition · Administering of medication in accordance to ethical, legal framework· Review and comply with internal policies and protocols· Ensuring quality management systems and initiatives are conducted according to the unit specification· Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations Provide effective people management by · Interacting and communicating with a multi-disciplinary team· Provide training and development to ensure personal and professional growth · Ensure the ICU team works according to the scope of practice in order to ensure the correct skills mix is utilisedProvide effective cost management by· Managing all stock used according to unit specific policies and protocols · Control and manage staff hours leave in accordance with the company policyProvide effective Infection Control and SHEQ by · Maintaining a safe and holistic patient environment in order to enforce infection control· Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator Ensuring effective relationships with internal/external stakeholders by · Conducting in-service orientation on doctor specific preferences· Execute doctors requests and prescriptions after patient rounds· Assisting in multi-disciplinary team members with the execution of their dutiesEnsuring the effective functioning of equipment and instrumentation· Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer· Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentationEnsuring effective record keeping by· Ensuring records and accurately completed and stored in accordance with legal and ethical requirements
· Relevant Degree or Diploma in Nursing· ICU Trained qualification· Nursing experience in ICU (1-2 years)· Strong customer orientation, team player, very energetic and well organised· Must be able to work under pressure in a continuously changing environment· Strong Interpersonal skills required· Must be willing to fulfill a role in the unit according to the flexi-hours system and call system
· Relevant Degree or Dip
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MDIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187398&xid=1555_25023
2y
1
SavedSave
We are currently looking for an enthusiastic, self-motivated marketing assistant to join our full-service in-house marketing team. The marketing assistant will be required to support the brand managers across all marketing activities for a staple of Lighting Brands under The Eurolux Group and to provide general marketing assistance to the Brand management team across all brands.Job description: Add and update all website and portal content .i.e. products, images, CADs, articles etc.Organise and administer events, CSI, promotions and competitionsManage all marketing collateral i.e. POS and promotional/gifting itemsGeneral assistance on checking of marketing collateral, packaging and cataloguesInteraction and liaison with media, service suppliers, marketers and internal departmentsAssistance across all digital and social media platformsAssist sales reps with requests i.e. signage and product information REQUIREMENTS Marketing or related qualification Excellent computer skills (MS Office Suite - Word, Excel, PowerPoint), OutlookGood communication skillsExcellent time management skillsHighly organised with strong administrative skills and the ability to multi-taskMeticulous attention to detail The ability to thrive under pressure and meet tight deadlinesWilling to take direction and able to work independently, demonstrating initiativeSelf-motivatedProactive with a can-do attitude and willing to go the extra mile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwOTc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187185&xid=1320_10979
2y
1
Were looking for a candidate to fill this position in an exciting company.Information Seeking & Analysis Align closely with business and delivery stakeholders around strategic roadmaps. Assist to shape the demand for the specific area.Assist with lean business cases / PAC / Board approvals. Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identifiy high-level impacts and dependencies etc) Ensures E2E processes are documented, understood & aligned with business and architecture. Solid understanding of E2E for area of responsibility.Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products. Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline. Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions. Produces innovative ideas or solutions that challenge traditional assumptions, and approaches ongoing developments from new perspectives. Devises, initiates and drives effective change initiatives in own area or department as well as across various disciplines Leadership, Facilitation & Influencing Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency. Promote best practices and persuade stakeholders to change practises and consider other alternatives.Coaching and mentoring for BAs in BA tools, standards, best practices, processes and delivery.Promoting a culture of collaboration and cross-discipline engagement within the teamEnsures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition. Lead a team of BAs Communication, Building & Maintaining Relationships Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA communityIdentify business and organisational constraints affecting options for change. Align with the PMO and Business on upcoming projects, initiatives and work request, so that we can start planning and communicating this, and anticipate resource requirements to ensure that resources are brought on board / assigned timeously. Collaborating with all disciplines and benchmarking value adding solutions. Evaluate and improve solution assessment and validation. Eliciting and analysing cultural, business and organisational constraints effecting options for change. Continuously support the business environment and provide recom
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxOTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186933&xid=317_201984
2y
1
SavedSave
PostNet Ceres has an opportunity for a creative, professional and dynamic Graphic Designer to join their team. Key Performance Areas Working directly with customers, designers to create promotional materials to satisfy the needs of clients.Design multi-media presentations, banners, newsletters, flyers, signs, posters and business cards.Sales transactionsProcess shipping and packaging requests.Customer assistance.Occasional driving/transport duties REQUIREMENTS: One year’s experience in graphic design and desktop publishing is mandatory.Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe InDesign and MS OfficeMatricValid driver’s licence.Excellent communication skills.Attention to detail is compulsory.Must be responsible and reliable.Good time management skills.Willing to work overtime and on weekends Closing date for applications: 15 FEBRUARY 2024 Only Shortlisted candidates will be contacted.All recruitment procedures comply with The Protection of Personal Information Act, No. 4 of 2013
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM1OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777271&xid=1109_183359
16h
1
SavedSave
Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDg4NzMxMzI0P3NvdXJjZT1ndW10cmVl&jid=1328343&xid=2488731324
16h
1
SavedSave
Description
Financial management and integration with teams from an international point of view. Exposure to UK compliance and/or UK finance experience would be required.
Duties and Roles
Financial Planning and Analysis: The FD is responsible for developing and implementing financial plans, budgets, and forecasts to guide the companys operations. This includes analyzing financial data, identifying trends, and providing insights to the CEO/COO and other executives.Financial Reporting: The FD is responsible for ensuring the accuracy and integrity of the companys financial statements and reports. This includes overseeing the accounting and financial reporting functions, ensuring compliance with relevant accounting standards, and communicating financial information to stakeholders.Cash Management: The FD is responsible for managing the companys cash flow and ensuring that it has sufficient funds to meet its operational and strategic objectives. This includes managing banking relationships, overseeing credit and collections, and managing investments.Risk Management: The FD is responsible for identifying and managing financial risks facing the company. This includes developing and implementing risk management strategies, such as hedging and insurance, and ensuring compliance with relevant regulations and standards.Strategic Planning: The FD plays a key role in developing the companys overall strategy. This includes providing financial insights and analysis to support strategic decision-making, identifying growth opportunities, and evaluating potential mergers and acquisitions.Investor Relations: The FD is responsible for communicating the companys financial performance and strategy to investors. This includes preparing and presenting financial reports and presentations, and participating in investor meetings and conferences.Team Leadership: The FD is responsible for leading the finance team and ensuring that it has the resources and capabilities to support the companys objectives. This includes recruiting, training, and developing finance staff, and promoting a culture of accountability, innovation, and continuous improvement
Requirements and skills
Proven experience as director of finance or similar roleIn-depth knowledge of corporate finance and accounting principles, laws and best practicesSolid knowledge of financial analysis and forecastingProficient in the use of MS Office and financial management software (Xero)An analytical mind with a strategic abilityExcellent organizational and leadership skillsOutstanding communication and interpersonal abilitiesBComm/BAcc in accounting, finance or relevant field; CA (or equiva...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMyNDQzOTY2P3NvdXJjZT1ndW10cmVl&jid=1529332&xid=1232443966
16h
1
SavedSave
We are looking for a passionate language teacher who:
has a relevant teaching degree (BEd.; BA + PGCE, Master)has minimum of 3 years of teaching experience in the subject of Afrikaansbeing interested in lower grades (6-7) is advantageousis SACE registeredIEB experience is a mustteaches a relevant second subject (LO, History, English or Science)has a passion for teaching and very good referencesable to promote a high standard of teaching and learninghas experience with modern technology (Teams, Smartboard, Outlook, iPads, etc.)Applicant has to be a South African citizen and/or permanent residence holder
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NjMyNDE3MTM/c291cmNlPWd1bXRyZWU=&jid=1302179&xid=663241713
16h
1
SavedSave
PURPOSE OF THE JOBPromoting and marketing the products and services of First Orion through websites, graphics, video,animation, and other multimedia projects. You will help educate and engage prospects and customersthrough useful, user-friendly digital and interactive content. You will also play an integral part in takingFirst Orion’s marketing content to the next level, across all digital platforms.
HIGH-LEVEL JOB OBJECTIVESGenerates high quality, engaging and visual content (graphics, videos, animation, websites)that drives conversations through the creation of targeted multi-media content from conceptto execution for all platforms and audiencesDesign graphical and animation assets to create brand awareness and drive sales growthCreate concepts and execute graphics and motion designs based on data and performancePlans and develops video content of all formats (words, videos, animation, audio, graphics,presentations, webinars etc.)Utilize creative copywriting skills to write and support short-form copy creation for digitalads, emails, websites, and moreWork closely with design leadership to help define, develop and maintain design systemsWork with marketing teams to gather insights on content performance and constantly testnew ways to improve conversation and generate qualified leadsCollaborate with product management and engineering to define and implement innovativesolutions for the product direction, visuals, and experienceConceptualize original ideas that bring simplicity and user-friendliness to complex design roadmapsCreate wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideasServe as a reliable point-of-contact for content contributors and leaders across First OrionPerform research on current benchmark trends and audience preferencesUnderstand First Orion’s products and servicesContinuously learn new technologies and techniques, including staying up-to-date with the latest design and social trendsOther interactive media duties as needed/requested.
Level of tertiary education
· Grade 12
Job–related work experienceExperience in digital design with motion graphicsKnowledge of concept development and production experience for creative content (i.e. graphicdesign, photography, video production, web development, motion graphics, digital art, andanimation)Adobe Creative Suite experience, including Photoshop, Sketch, InDesign, Illustrator, and InVision
Experience in digital design with motion graphics
Job KnowledgeComfort producing content about more technical topicsSolid understanding of best practices with digital andsocial deliverablePro-active approach to problem-solving w...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjg3NTczNDkzP3NvdXJjZT1ndW10cmVl&jid=1156158&xid=1687573493
16h
1
SavedSave
Inbound Sales Executive
Location: Johannesburg
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Sales Executive will hold the responsibility for development of top line revenue for the company’s Southern and East African lodges. The focus will be on sales through Inbound and Retail channels to sell and promote our Southern and East African lodges. The sales executive reports into the Inbound Sales Manager and will work closely with the reservations team towards the ultimate goal of generating bed nights and revenues into the lodges within a narrowly defined operating framework.
KEY OUTPUTS
Understanding and full utilization of travel sales network
The Sales Executive will require an understanding of the travel sales network and the role the inbound market plays in a multi-channel business, including but not limited to:
Understand the complex relationships and buying patterns;Create and Implement sales plans to generate revenue and bed nights into the lodges within a narrowly defined operating framework;Identify prospective clients in the geographies of focus (Johannesburg and surrounds, Mpumalanga and Kwazulu Natal) and Botswana , with the ability to network with and develop these relationships where clients operate in the company’s targeted international markets;Represent the brand at a consultant and business level
Revenue Generation and Strategic Responsibilities
Sales developmentSales / Brand Representation
Develop a detailed understanding of the marketing drivers that drive revenueCreating and conducting presentationsConducting appropriate follow up
Finance
Achieve assigned revenue targets
Responsibilities
Input and execute the sales plan in Johannesburg, Mpumalanga, Kwazulu Natal and Botswana;Search for appropriate and pre-agreed sales leads and prospects;Assist in the development of marketing plans as neededEffectively...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU1MjY4ODYxP3NvdXJjZT1ndW10cmVl&jid=1057614&xid=2055268861
16h
1
SavedSave
With a stunning selection of brands in the form of hotels, vibrant bars, spas and boutiques, our client is one of the trendiest hospitality groups in Cape Town, South Africa. They are looking for a Marketing Coordinator to join their creative team.
DUTIES WILL INCLUDE
Menu updates: co-ordinating all suppliers up to deliveryEvents & Activations: Assist with conceptualisation of Events & ActivationsExecute the marketing campaign around any event or campaign and set up a tracking system for all marketing initiativesRequesting quotes from external suppliers and submitting for approvalFollow-up on deadlines with suppliersOversee the reviews to ensure that all is responded to timeouslyMarket research and evaluating market trendsWebsite Updates (outsourced): Copy / content updates, Menu updates & promotions
REQUIREMENTS
Marketing background in a similar environmentAble to multi-taskGood communication skillsVery computer literate – comfortable with technologyEnergetic and willing to go the extra mile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU3MzQ0ODE3P3NvdXJjZT1ndW10cmVl&jid=1303213&xid=3357344817
16h
1
SavedSave
RESPONSIBILITIES & DUTIES
Handling of safari requests from agents with planning, costing and accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation, complete the safari file and all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targetsHandling of safari requests from agents with costing and accurate information within the required turnaround time
REQUIREMENTS & QUALIFICATIONS
Experience in, and knowledge of Safari Sales is requiredExperience in, and knowledge of East African Safari Sales is an advantage10 – 15 Years’ experience of the broader industry sector (hospitality & tourism)Experience and good understanding of the safari tourism environmentExperience of as many aspects of the industry as possible, more than one side of the fenceExperience of dealing with and delivering on western business demandsExperience with travel & reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated, and experience of delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
REQUIRED WORK PRACTICES
Across all interactions, promote the image of the sales team as a best in c...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDU3NDQ3OTI0P3NvdXJjZT1ndW10cmVl&jid=1371281&xid=3457447924
16h
1
The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:\
Create seamless service delivery through regular correspondence with guests during their stay.?Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile?
Qualification:
Matric certificate –?with maths?(minimum standard grade or above)??Tertiary certificate in Travel & Tourism/hospitality.??
?
Experience:
Min 5 years’ experience at a?Senior?level in Reservations.??Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.?Computer Literate (Microsoft Office, email, Internet)?Proven English literacy.??Working knowledge of?TourPlan?and WISH or similar booking/operating system.?General destination knowledge on Southern & East Africa.??Personal and work travel experience in Southern and East Africa.??Problem solver and good with guest interaction??Excellent attention to detail.??
?
Skills:??
Excellent communication skills both written and oral, in English.??Foreign language skills advantageous??Ability to multitask and ensure good time-management?Extremely proactive with an outgoing, charismatic, and approachable character.
?
Personal Abilities:????
Creative, organized, and excellent communication skills. Ability to work under ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTYyNDIxMzI/c291cmNlPWd1bXRyZWU=&jid=1305130&xid=956242132
16h
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the German market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and German is required. Excell...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQzNTUyNj9zb3VyY2U9Z3VtdHJlZQ==&jid=1296771&xid=53435526
16h
1
Our international Travel client is looking for a “Jack of all trades” within the Travel consultancy position. The successful individual will be tasked with assisting in operational duties and communication with clients on travel information.
Job description:
Understanding and operating company quoting systems and other travel-related programsHave good product knowledge and sound geographical knowledge of Southern and East AfricaTime management: ability to prioritize, plan and meet deadlinesEffective communication – internally as well as externallyBe professional and offer high service levels at all timesAbility to handle pressure and volume – multitaskingEmergency phone dutyDo various quotations for agentsObtain and where possible negotiate ratesEnsure these rates are sent to be loaded in the operating systemUse preferred suppliersEnsure get to visit the preferred suppliers and get to know the productsPut in place and manage provisional bookingsRun all aspects of tours within budgetProduce guide manuals and ensure a smooth operation of the tourEnsure agent’s information and tour information correspondAssist with the handling of complaints by gathering feedback from suppliers, guides, etc.Assist with management and training of junior consultantsBe on constant look out for new venues and activities – advise team & rest of officeTake responsibility for all aspects of tours being runDoing necessary admin in order for the Accounts department to do their part on your toursMeet given targetsAny other reasonable work-related assignments being given to you by you direct, or another managerCreate invoices for agents and keep track of payment of the tourProofreading marketing materials sent by the agent for promotion of the tourDouble check guides booked for the tourRequest sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDM5NTE0Nzc/c291cmNlPWd1bXRyZWU=&jid=1303214&xid=903951477
16h
1
SavedSave
Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM0MzI5OTE2P3NvdXJjZT1ndW10cmVl&jid=1295736&xid=4134329916
16h
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Flemish/Dutch market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Flemish/Dutch is re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA2NjY3NDgxP3NvdXJjZT1ndW10cmVl&jid=1296773&xid=2106667481
16h
Save this search and get notified
when new items are posted!
