Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Results for no experience needed in General Worker Jobs in Western Cape
1
SavedSave
PostNet Ceres has an opportunity for a creative, professional and dynamic Graphic Designer to join their team. Key Performance Areas Working directly with customers, designers to create promotional materials to satisfy the needs of clients.Design multi-media presentations, banners, newsletters, flyers, signs, posters and business cards.Sales transactionsProcess shipping and packaging requests.Customer assistance.Occasional driving/transport duties REQUIREMENTS: One year’s experience in graphic design and desktop publishing is mandatory.Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe InDesign and MS OfficeMatricValid driver’s licence.Excellent communication skills.Attention to detail is compulsory.Must be responsible and reliable.Good time management skills.Willing to work overtime and on weekends Closing date for applications: 15 FEBRUARY 2024 Only Shortlisted candidates will be contacted.All recruitment procedures comply with The Protection of Personal Information Act, No. 4 of 2013
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM1OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777271&xid=1109_183359
2h
We are looking for young male with matric certificate and have computer skills, who can work with hands and willing to learn. No experience needed as we will provide training. Please forward your CV to lisbeth@laserpac.co.za
2h
1
SavedSave
Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookingsHave an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same timeThe ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focusStrong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a hig...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM0NzU4OTE5P3NvdXJjZT1ndW10cmVl&jid=1484183&xid=2534758919
3h
1
SavedSave
PURPOSE OF THE JOB
Provide data and analytical support to manage and improve Confluents sales processes and cycle, as well as utilizing pipeline data to help report, analyse and forecast the companys current quarters business.
HIGH-LEVEL JOB OBJECTIVEs
· Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)· Work with the (A)VP of Sales, RSDs and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process· Proactively identify issues and solutions to improve the efficiency of the sales force· Participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics· Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts· Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows· Own communication to the field and maintain calendar of communications from a global to subregion standpoint as well as sales process adoption· Manage all daily ad hoc requests from all business units (Finance, Compensation, AE’s, Data Science, etc.)· Work closely with other Sales Operations Managers to share knowledge, best practices and facilitate standardization across the whole sales organization
4.1 Level of Education Level of tertiary education Grade 12 Essential BA/BS degree Desirable
4.2 Professional Membership or Registration
4.3 Job - Related Work Experience
Job – related work experience 3-5 years of Sales Operations experience preferably in a SaaS/cloud company Experienced working with a Partner Channel Team is a plus
4.4 Job KnowledgeDeep understanding of Salesforce best-practices and functionality Comfortable engaging at all levels in an organization to deliver resultsExcellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
Advanced excel skills requiredEndless curiosity and a need to dive deeper for understandingAbility to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partnersKnowledge of Tableau and Anaplan is a plus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzEzMDUwMjkzP3NvdXJjZT1ndW10cmVl&jid=1156161&xid=2313050293
3h
1
SavedSave
Key Responsibilities & Accountabilities
Managing the day to day running of business-to-business accounts.Speaking to existing clients daily and ensuring they are receiving the best service.Ensuring businesses are utilising the site effectively and that they achieve the best results.Resolving any queries business clients may have using our product either over the phone, email or Live Chat.Advising clients on how to improve their experience and results.Confidently and effectively dealing with initial complaints.Assisting the Sales Team with business client retention and renewals.Conducting Webinar training sessions.Attending client visits and conducting onsite training sessions.Recognising upsell opportunities & forwarding sales leads to the relevant teams.Proactively contacting clients in accordance with the companies SLAs/Client Response PromiseOrganisation of workload to ensure task lists and targets are achieved.Regularly updating traffic light alerts according to account performance.
Personal Requirements
Experience working in a non-scripted environment.You need the ability to think on your feet and be an exceptional communicator.Extremely organised with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy, and enthusiasm.Highly motivated with a passion for delivering exceptional business client services.Previous business client service experience in an office environmentPolite Telephone MannerExcellent Literacy and numeracy skillsGood PC skills with the ability to learn new systems quickly.Proven experience of client service excellence
Experience and Qualification
Business to business client services experienceWorking experience in a non-scripted office environmentMust have Matric/Grade 12Clear criminal recordExceptional communication skillsComputer literate - familiar with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI1OTMwMzI2P3NvdXJjZT1ndW10cmVl&jid=1538838&xid=2825930326
3h
1
SavedSave
Urgently looking for GAP Cover (Medical AID) Sales Consultant.Who are we? Financial Service Industry that is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. This role is within the financial planning business, which comprises a large force of both tied and independent intermediaries as we as the staff who support them. We are dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients through intermediaries and directly. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer lifes financial questions. Ultimately, we grow and protect wealth.
What will you do?
Perform outbound dialing on specified campaigns as contractedHandle online applications received via the websiteContact interested clients and present the product to the clientAchieve contracted performance targetsSubmit applications for fulfillmentMaximize business opportunitiesQuality delivery /Recorded customer informationEnsuring ongoing business relationships with clients
What will make you successful in this role?
Qualification & experience
Grade 12 qualification2 years inbound/outbound experience in a call centre environment1 year medical aid gap cover experience preferableClear criminal and credit record
Knowledge and skills
Good understanding of Financial Services Industry related legislation and regulationFluent in both English and AfrikaansCommitment to the FAIS Act and meeting Fit & Proper qualification requirementsWillingness to work overtime
Personal qualities
Selling skillsComputer literacyCommunication skillsPlanning and organisingBuilding and maintaining relationshipsTreating Customers FairlyInitiativeContinuous learningTenacityDecision makingProblem solving
Core Competencies
Cultivates innovation - Contributing independently Customer focus - Contributing independentlyDrives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently
Build a successful career with us Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great thi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzY0NjI2MjQ3P3NvdXJjZT1ndW10cmVl&jid=1246663&xid=2364626247
3h
1
SavedSave
About the Role:
Reporting to the Software Development manager, your role is to maintain the current software infrastructure and to consult on and develop future software infrastructure. You’d also be responsible to develop solutions through the involvement of various aspects of the software development lifecycle including design, implementation, testing, installation and support.
Requirements:
Degree in Computer Science/Information technology or relevant tertiary qualification2 - 4 years development experienceKnowledge of Amazon Web ServicesExperience and knowledge of Python, HTML, JavaScriptMust be completely comfortable using various IT tools to perform the key functions of the job
Tech Stack:
DB: PostgreSQLETL: PythonInfra: AWS (Lambda, Route53, API Gateway, CloudFront, S3, SES)Dev Tools: Git, Bitbucket, Pipelines, Slack, GitkrakenOS: Ubuntu or Windows 10Apps: SagePay, SalesForce, JiraDashboards: Dash / PlotlyReporting: MS Office
Duties:
First Line operational support handling queries resulting from the application of the above both internally and from partnersBackup for Systems Development for running procedures or process associated with the aboveDeveloper resource for revision of processesFull working knowledge and understanding of the technical infrastructures and decision logic related to partner based interfacesMeet programming standards by following production, productivity, quality and customer-servicestandards, identifying work process improvements, implementing new technologyPlans programming projects by confirming program objective and specifications with clientsArranges program specifications by confirming logical sequence and flowcharts, researching and employing established operationsVerifies program operation by confirming testsUpdates job knowledge by participating in educational opportunities, reading professional publications and maintaining personal networksAccomplishes department and organisation mission by completing related results as neededSoftware Architecture Design, Software Development Fundamentals, Software Documentation, Software Testing, and Debugging, Software Maintenance, Software Algorithm Design and Software Performance Tuning
Benefits:
Medical Aid company contributions through Discovery Health for main members100% contribution to group risk benefits with Discovery Health (Income Protection and Life Insurance Cover)Study Assistance ProgramsWellness Programs and initiativesAccess to excellent Emplo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjk1MDAwNzc/c291cmNlPWd1bXRyZWU=&jid=908514&xid=429500077
3h
1
SavedSave
An exciting opportunity has just arrived!Our client is actively seeking a dedicated individual to join their team, where excellence in products and service is paramount. They are currently in search of a dependable and well-organized candidate to fill the position of Stores/Dispatch Manager. If youre prepared for a hands-on role where your contributions can truly impact operations, this opportunity may be just what youre looking for.Responsibilities:Managing Component Stores: Youll be in charge of making sure our component stores are running smoothly. This means making sure we have enough of the right parts every day to keep our factory humming along.Invoicing and Shipping Coordination: Youll handle the paperwork for customer orders and make sure they get sent out on time. This might mean working with courier services or trucking companies to get things where they need to go.Team Management: Youll lead a team of 8-10 staff members. Your job will be to make sure everyone knows what theyre doing and that things are running smoothly.Customer and Supplier Interaction: Youll be the point person for our customers and suppliers. That means answering questions, solving problems, and making sure everyones happy.Qualifications:Matric Certificate or equivalentDiploma/Degree in the relevant fieldPrevious experience in a similar role preferredGood communication skillsAbility to stay organized and keep track of detailsComfortable working with computers and basic software
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzY2M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778328&xid=1109_183663
3h
1
SavedSave
JOB SUMMARY
The Accounts Payable Clerk is required to:
Process/post invoices and credit notesReconciliation of creditors accounts and resolving queriesPaying creditors on time (according to payment terms)Confirmation of Intercompany balances
DUTIES & RESPONSIBILITIES
Invoice processing, payments and reconciliations
Receive and verify invoices and all relevant documentation to process payments for creditorsFollow up on all missing documentationEnsure that payments have been authorized according to the required financial proceduresPerform the day-to-day processing of accounts payable transactions according to the relevant accounting system for payment authorizationValidate, approve and post invoicesPrepare vendor reconciliationsResolve all vendor queriesPrepare the paperwork/backup documents for payment runEnsure suppliers are paid on pre-determined payment termsMonitor vendor accounts to ensure that payments are up to dateForward proof of payments to suppliers when requiredMaintain a current and accurate filing system for the creditors functionAssist with general administration and financial dutiesConfirm the Intercompany balancesMake sure that the vendor age analysis has no queries (especially no debit or old outstanding balances)Verify B-BBEE status with vendorsAccurately capture company credit card transactions within the correct periodPurchase order maintenanceOpen receipt maintenance
MINIMUM QUALIFICATIONS
Relevant Diploma or degree – preferred but not necessaryExperience in Financial administration or in a financial support role
MINIMUM WORKING EXPERIENCE
5 years relevant experience
TECHNICAL COMPETENCIES / KNOWLEDGE (What you need to know)
Computer literateProficient in Microsoft ExcelFinancial background
SKILLS & ABILITIES (What you must be able to do / display)
Ability to work well under pressureEffective written and verbal communication skillsWork independently as well as in a teamEffective prioritization and quick problem-solving orientation are requirements to achieve multiple departmental deliverables on a timely basis in a fast-paced categoryHighly organized, with the ability to adapt to change
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODM0MjczNTg3P3NvdXJjZT1ndW10cmVl&jid=1180746&xid=1834273587
4h
1
Responsibilities and Duties
Handling of safari requests from agents with planning costing an accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation complete the safari file with all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manger immediately on discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
Requirements and Qualifications
Experience in and knowledge of Safari Sales is requiredExperience in and knowledge of East Africa Safari Sales is an advantage 10-15 years of experience in the broader industry sector (hospitality & tourism)Experience and a good understanding of the safari tourism environmentExperience as many aspects of the industry as possible, more than one side of the fenceExperience in dealing with and delivering on western business demandsExperience with trave l& reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g., complaints, last-minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
Required work practices
Across all interactions, promote the image of the sales team as a best in class externally with our clients and internally with key stakeholdersAs a key point of contact and the fa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU0OTQzNjA/c291cmNlPWd1bXRyZWU=&jid=1470663&xid=105494360
4h
1
We Urgently in need of a Senior Assistant Vice President for IT Operations
Basic Function:
End to end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.RespResponsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal ,external , client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Contact Person
James Knoll
james@abcworldwide.com
Business WhatsApp
074 644 4500
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ3NjQ5NjMyP3NvdXJjZT1ndW10cmVl&jid=1315933&xid=2847649632
4h
1
SKILLS & EXPERIENCE REQUIRED
Strong administration and organizational skillsMeticulous attention to detailExcellent communication skills, a service delivery mindset and a strong customer service focus both internally with colleagues and externally with suppliersMust work well under pressureExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeAbility to work independently as well as within a broader team setupGood computer literacy including use of inhouse sales systemsStrong administration and organizational skills with great attention to detail with desire for continuous improvementCreative, problem-solving mindsetExperience in and willingness to handle issues outside of office hours with requiredSelf-starter and the ability to work independently as well as within a broader team setupEnergetic and eager to learn
SKILLS & EXPERIENCE ADVANTAGE
Experience in, and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania) – at least 3 years’ experience of East Africa, and 5 years’ experience in the safari industryExperience working in a sales team environment and/or operations backgroundStrong sales and customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
RESPONSIBILITIES & DUTIES
Working closely alongside East Africa Specialists to manage some of the administrative and operational tasks of the sales process – from quote stage through to client travelChecking availability at the company and 3rd party properties through various online platforms as well as email requestsCompiling options for Africa Specialist to present in a quote based on client requirements, with the desire to present upsell opportunities or alternatives when the original request is not possibleProvisionally holding options with 3rd party suppliers, amending as required during requote phases and ensuring timely release of options no longer in playProvisional holding of the company’s accommodation on inventory management systemConfirmations of all services upon guest confirmation, checking for accuracyChecking invoices match costs in quote system and flagging discrepancies to East Africa SpecialistLiaising with finance team to ensure efficient allocation of deposit to bookingPre-travel reconfirmations with all suppliers including checks on dietary requirements, rooming allocations are accurate as per client needsUpdating systems with timings and booking references on behalf of the East Africa Specialist at reconfirmation stagePreparation of final documents for ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDAyMDc3MjU/c291cmNlPWd1bXRyZWU=&jid=1222474&xid=940207725
4h
1
What Youll Do
Bringing the brief and concept to life based on the client’s needs and vision.Keeping budget, time and production constraints in mind.Preparing mock-ups and presenting to clients before deciding on a final design/concept.Editing proofs to client’s specifications and getting signoff/approval before finalising artwork.Working and collaborating with art directors, copywriters, photographers and other designers.Adapting and rolling out approved concepts to various media, above and below the line.Adhering to a client’s brand identity and guidelines.Communicating with internal and external stakeholders about progress of projects and any issues that may arise.Working with external departments to extend concept and visuals to other internal and external marketing-related material.Making sure artwork is correct and supplied in the right format/sizes/colour codes before being sent to press and production facilities.Work on multiple briefs at the same time.
What Youll Need to Succeed
Bachelor’s degree or higher within Design3 – 6 years of relevant working experience, of which at least 3 years in a client-facing position at senior level or similar / 3 – 5 years of working experienceExcellent German & English verbal and written communication skills, good at presenting ideas and discussing solutions in large groupsPassion for creativity, from conceptual thinking to final output including, digital advertising, illustration and motion designPortfolio demonstrating big, campaign-able thinking and high level of craft Passion for creativity, from design concepts to the final outputSelf-motivation to work in a remote environment with the ability to build trust Positive attitude towards figuring out and learning new thingsCustomer-obsessed, detail-oriented, and enthusiastic team playerUpdated knowledge of market and design trendsAbility to multitask with efficiency, overview, structure, and attention to detailsStrong people development skills, ability to mentor others on craft, process and leadership
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83ODIyMjQ5NzQ/c291cmNlPWd1bXRyZWU=&jid=1163823&xid=782224974
4h
1
SavedSave
Lifestyle Manager – Japanese Speaking
Location: Cape Town, WC, South Africa (Hybrid / remote option)
Located in safe and secure offices situated in the Foreshore, with off-street parking. Our client is a global travel and lifestyle concierge company, a market leader in the tourism industry, and they wish to employ an Japanese-speaking Lifestyle Manager.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookings.Have an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level.1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centerExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same time.The ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focus.Strong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a high level and proficient with all Microsoft Office programmes (Excel, Word, PowerPoint)Possess good communication and interpersonal skillsHaving knowledge and experience in working in the travel sector such as firsthand experience booking flights, hotels and making other travel reservations and have confidence in issuing tickets, making changes and amendments is a plusExperience with GSDC systems would be advantageoushttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkxNzc1MDYyP3NvdXJjZT1ndW10cmVl&jid=1481592&xid=3391775062
4h
1
SavedSave
Guest Experience Liaison
LEVEL: Senior Travel Designer
REPORTS TO: Guest Experience Manager
LOCATION: Johannesburg, Cape Town or Nairobi
Primary Purpose
Proudly born and bred in Botswana over 39 years ago, the company remains dedicated to pioneering authentic and sustainable ecotourism in Africa, whilst making a positive impact on conservation, and driving community empowerment.
The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:
Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile
Qualification: Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Experience: Min 5 years’ experience at a Senior level in Reservations.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system. General destination knowledge on Southern & East Africa.
Personal and work travel experience in Southern and East Africa.
Problem solver and good with guest interaction
Excellent attention to detail.
Skills
Excellent communication skills both written and oral, in English.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MzU0NzYxNDE/c291cmNlPWd1bXRyZWU=&jid=1305396&xid=635476141
4h
1
QUALIFICATIONS NEEDED:
Bachelor’s Degree or Diploma in Microbiology / Biotechnology/Engineering/Chemical, Pharmacy or equivalent.
NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE
At least 5 years’ experience within the pharmaceutical/ biotech/API manufacturing industry.Technical and process knowledge in controls for aseptic manufacturing, inspection, packaging and manufacturing process principles. Understanding of process to manage and coordinate the implementation of changes within a manufacturing facility as a function of the Quality Management System.Understanding of Project management principlesInteraction and understanding of quality role in the dynamic pharmaceutical manufacturing environment. Sound application of risk management and technical report writing.Understanding of Validation & Qualification principles, Quality by design principles.Quality and Regulatory compliance knowledge, i.e. SA GMP, PIC/S and WHO as well as application.
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
Independently participate in projects and Technical activities as QA SME as defined by QAO Manager Participate in projects and ensure project deliverables delivered as per agreed timelines and quality. Key decision maker on quality aspects of allocated projects.Participate and perform independently as a key component to the wider project team.Where required, participate and drive with other project team members to ensure the delivery of the required key deliverables.Ensure quality by design, risk-based approach and risk assessments conducted and mitigated where appropriate in accordance to project timelines.Ensure Change management, Risk management are incorporated into all allocated projects Ensure projects integrate into the Quality management systemReview and Approval of all operational documents and records in the projects e.g. System and Component Impact Assessments, GMP reviews, Design Qualification, IQ, OQ, PQ, functionality testing, Aseptic Process Validation, Process Validation, Analytical Method Validation, Cold-chain Packaging validation and Cleaning Validation documents, including both Protocols and Reports to ensure compliance with site approaches, cGMP and regulatory agency requirements.Ensure compliance to quality systems is monitoredAssist QA Operations team where SME input is requiredIntroduction and coordination of QMS principles as a key component of cGMP in the design and development of expansion facilities and the associated new technologies.Drive understandin...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDIyMDIxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=377096&xid=30220215
4h
1
SavedSave
Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
3-5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDMzNjkyNz9zb3VyY2U9Z3VtdHJlZQ==&jid=1517929&xid=50336927
4h
1
Requirements
Have appropriate professional qualifications and experience in remedial teaching / special needs (‘Sonderschullehrer’), masters or equivalent in education necessaryFocus areas are ‘language’, preferable mathematics and ‘learning’Excellent skills in communicating with children between the ages of 6 – 10 and the ability to utilise different methods of skills trainingHave an in-depth knowledge of individual education programmesStrong interpersonal skills with the ability to engage and participate in multi-disciplinary team is essentialApplicant must be fluent in both English AND German
Responsibilities
Remedial classes and support for Grades 1 – 4 as focus areaSupport for students with diagnosed special needsWrite the “Nachteilsausgleich” for Grade 1 – 12 German streams in collaboration with a psychologist and inform the relevant partiesLiaison with other professionals, such as teachers, language therapists, physiotherapists and educational psychologistsWork closely with parents and guardiansDevelopment of individual education programmes / remedial plans with / for learner, teacher and other partiesAssessment of children who have long- or short-term learning difficulties and working with colleagues to identify individual learners’ special needs
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDYxNzQyMjAzP3NvdXJjZT1ndW10cmVl&jid=1312881&xid=4061742203
4h
1
About the Role
Our client is looking for passionate, motivated and resourceful individuals to join their Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our Scandinavian based members, including luxury journeys on behalf of high-net-worth members, complex flight inclusive itineraries covering several destinations within Scandinavia and world-wide.
Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of the company for travel and other jobs throughout the business.
The role will require some evening and weekend shifts.
Are you…..
A travel consultant who loves working in the travel industry?The person your friends always turn to for suggestions on their holiday destinations?Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?Someone who thrives in a fast-paced and fun working environment?
REQUIREMENTS
We are looking for:
Energetic and motivated team players who enjoy the challenge of meeting and beating targetsPeople who are passionate about delivering high quality personalised customer support and have excellent research skillsPeople who can use their initiative and creativity to best meet the needs of our membersProven track record in Scandinavia leisure sales as well as worldwide itinerariesPrevious experience working with view data is preferable but not essentialExperience in a retail environment or Tour operator essentialPrevious experience working with Amadeus is preferable but not essentialFluency (both written and spoken) in Swedish and English. Norwegian and Danish is a big plus.
Benefits
Too many to mention!!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTUxNDk3MzA/c291cmNlPWd1bXRyZWU=&jid=377163&xid=695149730
4h
1
SavedSave
Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMjcxNjg/c291cmNlPWd1bXRyZWU=&jid=1320671&xid=307327168
4h
Save this search and get notified
when new items are posted!
