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1
Client based in Airport Industrial, Cape Town
Please forward your updated CV to kindo.m@abcworldwide.com
Job description
Business to Business Consultants – UK Business Unit (CRC)
My client is looking for a well-versed individual with outstanding business to business client services, to join our exciting international business unit. Are you looking for stability, growth, and a fantastic work environment?
Key Responsibilities & Accountabilities
Managing the day to day running of business-to-business accounts.Speaking to existing clients daily and ensuring they are receiving the best service.Ensuring businesses are utilizing the site effectively and that they achieve the best results.Resolving any queries business clients may have using our product either over the phone, email or Live Chat.Advising clients on how to improve their experience and results.Confidently and effectively dealing with initial complaints.Assisting the Sales Team with business client retention and renewals.Conducting Webinar training sessions.Attending client visits and conducting onsite training sessions.Recognizing up sell opportunities & forwarding sales leads to the relevant teams.Proactively contacting clients in accordance with the companies SLAs/Client Response PromiseOrganization of workload to ensure task lists and targets are achieved.Regularly updating traffic light alerts according to account performance.
Personal Requirements
Experience working in a non-scripted environment.You need the ability to think on your feet and be an exceptional communicator.Extremely organized with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy, and enthusiasm.Highly motivated with a passion for delivering exceptional business client services.Previous business client service experience in an office environmentPolite Telephone MannerExcellent Literacy and numeracy skillsGood PC skills with the ability to learn new systems quickly.Proven experience of client service excellence
Experience and Qualification
Business to business client services experienceWorking experience in a non-scripted office environmentMust have Matric/Grade 12Clear criminal recordExceptional communication skillsComputer literate - familiar with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU1NzQwOTI3P3NvdXJjZT1ndW10cmVl&jid=1529336&xid=2255740927
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13d
1
Looking for an experienced Electrician to join a large heavy equipment material handling company towards Pinetown, reporting into the Operations Manager.
Maintain, service and repair material handling equipment
Service forklifts
Troubleshoot when there is a breakdown of equipment
Vehicle maintenance
Work in accordance to OHSACT
Must have:
Matric or equivalent
Auto electrical trade test certificate
Code 8 drivers' license
Preference for someone with a valid forklift operator licence
Qualified auto-electrician, with experience in electronics at PCB level OR qualified forklift technician
Must have no less than 3 years' working experience with forklifts or material handling equipment
No less than 3 years' experience on mechanical, hydraulic, electrical experience within forklifting
Passionate about their job
Multi-tasker
Independent
Team player
Ability to interpret technical information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTg5MzMyNzc1P3NvdXJjZT1ndW10cmVl&jid=1200099&xid=3189332775
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13d
1
Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Driver's License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
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13d
1
We are looking for an excellent WFM Manager to join the team!
Basic Functions
Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing at all timesCreates, maintains and updates the Capacity plan and ensures that staffing requirements, seat requirements and logistics are being delivered while balancing cost and performanceGenerates/reviews schedules accordingly to meet the business requirements enabling superior customer serviceProvides leadership and supervision to a highly engaged and self-sufficient team of WFMs, ensuring that all SLAs are met across accountsDrives high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutionsProtects the organization’s assets thru upholding the principles of the Quality Information Security Management SystemServes as the main point of contact for all WFM concerns
Essential Functions
Reviews and amends the long term and short term forecasts, schedules, and reports while ensuring accuracy and timelines of deliveryEnsures workforce management process and procedures are in place and followedConducts performance appraisals of direct reports periodicallyMonitors daily, weekly, monthly and the annual center performance and alerts management of any discrepancies or issues around itMonitors daily performance of forecasts and schedules against actual metrics within the center and applies changes to future plansPlans, directs, supervises, and evaluates forecasting and scheduling workflow.Assists in the implementation of a Workforce Management System within the organization to enable effective management of shifts and work patternsPerforms routine audits of call center reports to ensure accuracy and integrity is maintainedEnsures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functionsAble to analyze call center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocationProactively collaborates with other departments to identify opportunities for improvement and provides input on performanceEnsures regular coaching, feedback and recognition is being done with the direct reports
Requirements
Candidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementExcellent skills in forecasting, scheduling and real-time time management a must...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzk2Njc5Nzc5P3NvdXJjZT1ndW10cmVl&jid=1488018&xid=2796679779
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13d
1
Are you an energetic, focused, reliable, Top performing Senior IT Recruiter that is looking for your new recruitment home? Come and be part of the A-Team here in Bryanston at Isilumko.We strive for excellence, quality outputs, being experts in the industry, achieve greatness through ownership!Must have a Bachelor degreeIT recruitment specialistGreat relationship builderPassionate about peopleGreat work ethicsSelf drivenTarget drivenQuality outputsMulti-taskerAble to work under immense pressureClean backgroundContactable referencesPlease send your CV, photo, list of achievements / career highlights and proof of commission earnings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU3OTAxODQ1P3NvdXJjZT1ndW10cmVl&jid=375978&xid=2057901845
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13d
1
IT Operations Lead / Manager:
We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Cape Town
The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes.
Responsibilities
Compile and manage the technology strategy in alignment with the business strategy.Must be working in a Call Centre environment Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Email your CV to james@abcworldwide.com
Be so kind and share current salary, updated salary and notice period.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81ODI5OTUxMjI/c291cmNlPWd1bXRyZWU=&jid=1508839&xid=582995122
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13d
1
We are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team.
KEY OUTPUTS
Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers, telephonically and via emailCreative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsSaturday duty on a rotation basisPublic Holiday duty on a rotation basisBackup for colleagues when they are away from the officeExpanding product knowledge through attending training sessionsUpholding the values of the company; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A good knowledge on any of the destinations that the company promote within South, Southern and East AfricaAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaGood understanding of delivering excellent service to agents / guestsAn in-depth knowledge of Tourplan or a similar booking systemA willingness and aptitude to learnGood organisational abilityLateral thinking abilityInitiative
KEY SKILLS REQUIRED
Communication skills and fluent in written and spoken EnglishOrganisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detailComputer literate with experience with Word, Excel, PowerPoint and OutlookWeb reporting portalUnderstanding of travel industry through study or work experienceMarket knowledge and how it operatesAttention to detailWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan, WETU and GDMUnderstanding of quantitative and qualitative dataRelevant understanding of the Business to create strategy and making commercial decisionsSales process and methodologiesSales and Brand representationExperiential creativity (crafting experiences)Guest / Client delightTeamwork and interpersonal skillsConflict management and resolutionSpeed reading and speed typingPaperless filing and Database filing and managementGood organisational abilityInitiativeHigh energy level...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTcyMDk2Njc2P3NvdXJjZT1ndW10cmVl&jid=1503265&xid=3172096676
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13d
1
• The Quoting Specialists contribute to operational sales effectiveness of the Quoting Unit by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Their day-to-day duties include providing quotes for clients either from direct requests or on behalf of the Presales team. This might involve a degree of product pricing where the Quoting Specialist sometimes has the ability to influence the price and margin, by suggesting different products dependent on lead times, promotions and alternative suppliers. Once the order is raised they will check the quotes to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• They manage vendor costs in conjunction with commercial colleagues and ensure access to vendor pricing.
• When sales orders are received they process and administer the sales orders. They administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• They capture data and maintain systems as is required by the sales process and sales team. They will also use the systems and data to produce reports when necessary. In general they provide administrative support to the sales force when it is required. Their success is determined by the client service orientation, their teamwork and management skills and their ability to manage their assigned work processes. © NTT Limited Here’s what we are looking for in candidates Behavioural Skills
• They have a proactive approach, pay attention to detail, have good verbal and written communication skills and have a service-oriented attitude.
• They demonstrate a positive attitude towards work and can manage assigned job processes. They can cope well under pressure and are well organized individuals.
• They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization.
• They contribute to organization effectiveness by establishing and managing relationships with Service Providers.
• They can work with a positive and constructive attitude in an unstable and changing environment.
Key Roles and Responsibilities
• Contribute to organization effectiveness by establishing and managing relationships with vendors.
• Provide accurate and on-time quoting by understanding customer needs
• Administer the sales quote and quoting processes.
• Manage vendor costs ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTk2MDMxMDc/c291cmNlPWd1bXRyZWU=&jid=1201465&xid=819603107
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13d
1
French is taught as a second language from Grade 6 – 12. The high school offering in French from Grade 10 onwards is only for students continuing with the German Matric or combi matric (NSC + German matric), so the person must also speak German. We are currently looking for someone to take on the classes 6 – 9 in French (no German language skills are required).
The ideal candidate
has a teaching diploma/degree for the subject French (B.Ed. / PGCE)additional subjects are advantageous (e.g. English, Music, German)is SACE registeredhas a min. 3 years working experience as a French language teacher; ideally on mother tongue levelhas experience with DELF (Diplôme d'Études en Langue Française)is passionate about Frenchhas excellent language skills in French and English; other language skills are advantageous
The successful applicant must
be a dynamic educator with leadership qualities and excellent interpersonal skillsbe South African or have a valid South African work visa or permanent residence status
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDUwNzAzNzA/c291cmNlPWd1bXRyZWU=&jid=1508838&xid=145070370
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13d
1
In-Contract Trainer
Position: Full-time, Office-based
Location: Bellville, Cape Town
Please send your latest CV to Michelle - kindo.m@abcworldwide.com.
COMPANY PROFILE
Our client is a leading independent provider of IT infrastructure services, with about 18 000 employees worldwide. They work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures.
About the role
Our client is looking for a Training Specialist to enhance the competencies of individual employees by designing and conducting training programmes that will boost employee’s workplace performance in alliance with our company’s core values and customer’s requirements.
Tasks and Responsibilities
Deliver In-Contract training
Identify training needs by evaluating strengths and weaknesses.Translate requirements into trainings that will groom employees for the next step of their career path.Build training programs and prepare teaching plans specific to the Customers and our client’s requirements.Develop handouts, instructional materials, aids, and manuals.Acclimate new starters to the designated Service DeskDeliver training coursesAssess training effectiveness to ensure that the taught skills and techniques are embedded into employees work behaviorPeriodically evaluate ongoing programs to ensure that they reflect any changesStay abreast of any new trends specific to the Customers estate as well as learning techniques and technologiesProvide input into the larger Service Desk on-boarding programme - identify areas of improvement, etc.
Manage Relationships
Collaborate with Team Members, Customers and Service Management teamsLiaises with Service Desk Team Leaders to ensure alignment to the Customer and ContractIdentify trends and drive areas for improvement
Lead
Take accountabilityProvide mentoring, advice, and guidance to peersLead by example – Punctual, role model etcStrong sense of maturity towards work and colleaguesSupportive and Customer CentricTrustworthy, Enthusiastic and Confident
Essential Knowledge/Skills
Proven experience in designing multiple training events in a corporate settingExtensive knowledge of instructional design theory and learning principlesProven ability to master the full training cycleFamiliarity with traditional and modern training methods, tools, and techniquesFamiliarity with talent management and succession pla...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTEyMzA4OTAwP3NvdXJjZT1ndW10cmVl&jid=1545836&xid=2112308900
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13d
1
Looking for a Generalist recruiter to help build our team. The ideal candidate will be responsible for recruitment working closely with the Gauteng team. Must have extensive recruitment experience in both perm and contract desk.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODQ4NzE0OTg1P3NvdXJjZT1ndW10cmVl&jid=375443&xid=3848714985
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13d
1
A top bank is looking for someone with a CA degree to fill the role of Management Information Reporting Accountant who will be responsible for all financial management reporting to EXCO and Board. The candidate needs to be strong, energetic and ambitious to work with the CFO.
Responsibilities
- financial management and reporting including interpretation
- liaise with management accountants
- Liaise with IT financial information development team
- reporting on financial risks
-monitor competitors
- analyses
- improve productivity
-refresh policies and frameworks
- budgets and forecasts
Skills required;
- banking knowledge
-finance and finance risk management
- detail and accuracy
- work under pressure with deadlines
- work in a team
- communication skills, problem solving skills
At least 2 years post articles of experience in Financial Services ie banking
Experience on SAP advantageous
MS packages
Market Related remuneration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU5MDI4NjM2P3NvdXJjZT1ndW10cmVl&jid=1194668&xid=3959028636
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13d
1
We are looking for a passionate language teacher who:
has a relevant teaching degree (BEd.; BA + PGCE, Master)has minimum of 3 years of teaching experience in the subject of Afrikaansbeing interested in lower grades (6-7) is advantageousis SACE registeredIEB experience is a mustteaches a relevant second subject (LO, History, English or Science)has a passion for teaching and very good referencesable to promote a high standard of teaching and learninghas experience with modern technology (Teams, Smartboard, Outlook, iPads, etc.)Applicant has to be a South African citizen and/or permanent residence holder
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NjMyNDE3MTM/c291cmNlPWd1bXRyZWU=&jid=1302179&xid=663241713
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13d
1
Purpose of the Role
As a Growth Manager, you will be responsible for conducting discovery and demo calls and for signing new accounts.
The main focus is to generate new accounts as a result of the company’s outbound activities:
Reach out to prospects who responded to our outbound campaigns (we don’t do cold calling) and establish, develop and maintain positive business and customer relationshipsArrange discovery or demo calls with potential clientsConduct discovery and demo calls with prospective clients once enough experience has been gained. This means you’ll be consulting and negotiating deals with potential customers. Be comfortable to deal with successful, hardworking people who are looking for solutions that will make their life easier.You will be responsible for your own sales pipeline to get the most out of the contacts assigned to you: learn hunting practices to enable growth.Work as a team: You’ll be part of a fast paced Growth Team but will also work closely with the delivery Delivery team support them on tactical and strategic growth opportunities arising from existing accounts.Career path: We offer an opportunity to become a client service director and service our biggest clients with all their projectsYou will be reporting directly to the CEO and will gain invaluable insights and learnings into the business and all facets of sales and marketing
The Company
We are a Tech Start-Up of 20 people with offices in Switzerland & Cape Town. Our Solutions help CMOs and marketing professionals who mainly meet their customers online, to produce digital assets 30% faster & 50% cheaper.
Each month we help our clients to simplify creative production at scale while increasing their conversion rates driving ROI for our clients. We service large accounts such as MIGROS, kaiser + kraft or Liechtensteinische Landesbank.
We are part of 1% for the Planet and as a company are thus contributing to the wellbeing of the planet and nature giving back.
If you can check the following boxes, we would love to hear from you
You have a Client-oriented A-Level personality - You are motivated by helping and making a difference for other people.You have experience in sales and/or account management (preferably in digital marketing)You complete tasks on time and voraciously hit targets yourselfYou have excellent written and verbal communication skills in German and EnglishYou are a strong communicator who is patient and kind and not afraid of difficult conversations.You can learn with ease and hold the capacity to manage a lot of informationYou have a results-driven mindset and the ability to consistently meet or exceed sales targets
If this describes you and gets...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU0NDc1ODU4P3NvdXJjZT1ndW10cmVl&jid=1507626&xid=3954475858
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13d
1
Are you looking at joining an NGO that keeps growing and offers you a new challenge in the new year? If you have the following experience, you should apply immediately:
Ability to Interpret data and advise stakeholders on decision making
Able to oversee donor evaluations, the designs, data collections processes and techniques
Ensure that donor reporting requirements are met
Involved with the development and promotion evaluation knowledge that influences business decisions
Implement research agenda
Responsible for identification of needs and opportunities of the business
Effective management of program staff capacity
Refine the Monitoring and Evaluation strategies and frameworks , systems and processes
Drive best practice in program teams for the best health related results
Ensure that field visits are conducted
Use geospatial data and program data to influence program analysis
Responsible for quality when implementing M&E strategies
Monitor and report on performance indicators and variables
Work hand in hand with IT department when it comes down to the design and functionality of business electronic systems
Drive compliance for research related ethics
Work hand in hand with Operations and Program department when implementing internal quality assurance and improvement plans
Offer guidance in the design and implementation of data quality assurance training and procedures
Analyse field generated data to match demand with services
Form part of the preparation and development of funding proposals
Develop fund strategic plans
Set annual performance goals
Management of staff - 7 Data Capturers, 2 M & E Officers, 1 Advisor
Budget management
Supporting program areas
Represent the company at stakeholder meetings and external forums at international and national level
Must have:
Relevant Masters' degree - Public Health
No less than 10 years' working experience in the M&E field - focussed on strategy implementation and data interpretation, of which 5 years' should be senior management level, been head of department for 2-4 years'. Must come from a medical background
Must submit examples of document written
Successful track record of building teams and implementing SOE's
Born leader - excellent leadership skills, able to lead a very difficult team
Data analytics skills
Experience in statistical applications
Presentation skills
Must have experience in presenting at international level to audiences
Program design skills
Research formulation, dissemination and conduction skills
Technically strong
Super confident
Self-starter
Excellent report drafting skills
Proactive
Able to work under extreme pressure
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NzgxMzgzNzY/c291cmNlPWd1bXRyZWU=&jid=753910&xid=678138376
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13d
1
IT Operations Lead / Manager:
We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Johannesburg, Durban, Cape Town and Gqeberha.
The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes.
Responsibilities
Compile and manage the technology strategy in alignment with the business strategy.Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Send your CV, current salary, updated salary and notice period to James Knoll.
James@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI0MzY0MTIwP3NvdXJjZT1ndW10cmVl&jid=1501509&xid=2624364120
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13d
1
Business Development Assistant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
Our client is looking for a graduate/junior role employee to assist the Business Development team in the property space, with a long-term goal to mentor the successful candidate into a Business Consultant role.
Key Responsibilities
Assisting all property BCs with leads and client admin.Will be required to attend presentations/events.
Key Competencies
Must be able to work under pressureFast Learner with a passion for salesGood communication skills (verbal & written) as well as excellent phone mannerWell spokenCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly, and approachable with excellent interpersonal skillsOrganized with excellent diary and time management skillsNeat, tidy, presentable, and professional in appearance and mannerDisplay gravitas & emotional maturity
Qualifications and Experience
Qualifications – MatricAdministrative experience in a small medium enterprise advantageous
Working hours
Monday – Friday at 08h00-17h00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE5NTgzNTE5P3NvdXJjZT1ndW10cmVl&jid=1545841&xid=2519583519
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We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
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Do you enjoy interacting with people from different cultural backgrounds? Would you help others realize their travel dream and experience the best that a destination has to offer? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?
Overview
Our client is currently recruiting a Travel Coordinator | Destination Specialist to join their team. The role of a trip coordinator is to manage and coordinate trips for our international guests while they are travelling with the company, with the aim of bringing alive the magic of travel through a well-organized and seamless trip. Specifically, the responsibilities would include:
Working closely with their partners to confirm ground services the moment a booking comes inReconfirming all services with relevant partners before the start of a trip to ensure everything is booked as per what has been promised to the guestLiaising between their guests and the partners to execute trips and deliver on the experiences promised by their travel consultantsProviding prompt, courteous service to guests by applying critical thinking and problem-solving skills to their problemsUnderstanding the guests’ requirements and coordinating with different departments to prepare necessary arrangements pre and post the guests’ travelBriefing guests about their upcoming experience in Africa and EuropeActing as the single point of contact for guests on his or her trip and providing 24hr support throughout the duration of the trip - this would include availability over weekends and holidays in case of emergencies or crisisIssue handling, catering to special requests, planning surprises and special activities, and regular follow-ups with guests by negotiating with partners for freebies or special rates
? We are looking for a more tailor made Senior consultant.
? Experience working with Southern Africa product.
? TourPlan knowledge preferable not a must.
? Has 4-5 years DMC (Destination Management Company) experience Knowledge on Southern Africa product.
? Experience working with US/UK markets
What do they expect from you?
You love interacting with and helping people and have a passion for delighting guests and making their travel dreams come true. You are willing and keen to go the extra mile to support our guests and comfortable with flexible working hours including evenings and weekends if necessaryYou are an excellent communicator in the English language, both verbal and written. This entails st...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc4NDEyMTM2P3NvdXJjZT1ndW10cmVl&jid=1299012&xid=3578412136
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13d
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Our client is looking for a FMCG Sales Representative to sell their range of household products. To target the retail sector, this person must be a self starter, ambitious, hunter with an out going personality who makes connections and builds relationships easily.
Managing & achieving sales volumes, targets & KPIs.Cold calling, sourcing & acquiring new business.Negotiating sales/pricing.Implementing sales drives activities.Maintaining recommended selling prices.Educating & presenting to outlet owners.Ensuring customer satisfaction. Building & maintaining relationships.Achieving targets.Travelling to various customers daily.General Administration.
Qualifications:
Matric with relevant qualification.Must have at least 1 - 2 years’ experience in the Food Service industry.Strong general knowledge of industry.Must have own transport and valid driver license.Must have excellent communication skillsOutgoing and confident.Business driven.Candidate needs to be very competitive, and results driven.Tech Savvy.Must have their own car
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDU0MzY0NjA5P3NvdXJjZT1ndW10cmVl&jid=377763&xid=4054364609
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13d
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