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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1370446644?source=gumtree
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There is an exciting career opportunity available within a well-established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg.
What You’ll be Doing
The successful candidate will offer world class product and services to clients, whilst achieving sales targets in an outbound call centre environment.
During a Typical Day, You’ll.
Consistently meet sales targets.
Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).Offer outstanding customer experience.Adhere to workforce scheduling.
Requirements
https://www.ditto.jobs/job/gumtree/875182388?source=gumtree
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Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.
Managing the ongoing support to customers to confirm that they continue to make effective use of products.
Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
https://www.ditto.jobs/job/gumtree/3372478964?source=gumtree
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The role offers you:
The opportunity to manage and grow a 150-seat outbound sales team to achieve and exceed performance targets.Support the Team Leaders with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders.Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance in the operation.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Support the team leaders in agent performance reviews with the agents.Ensure Team Leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.
The expertise we require:
3 to 5+ years’ experience managing a sales campaign, within a BPO environment.Experience in Telco is an additional advantage.Sales track record of building exceptional team performance.Dynamic and proven leadership ability to accelerate growth.
https://www.ditto.jobs/job/gumtree/3734130342?source=gumtree
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Johannesburg
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary.
About the role
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influences in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of inquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDY4MzA4MTM/c291cmNlPWd1bXRyZWU=&jid=1545840&xid=246830813
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/2392142811?source=gumtree
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IT Helpdesk Support
Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols
https://www.ditto.jobs/job/gumtree/2462867433?source=gumtree
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Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. Support the teams with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagements.Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance. Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance on the floor.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Ensure agent KPIs are completed, and the relevant interventions are taken to address nonperformance.
https://www.ditto.jobs/job/gumtree/4148648495?source=gumtree
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.
Key Responsibilities:
Campaign Strategy and Planning:
Develop comprehensive campaign strategies aligned with client goals and industry best practices.Define campaign objectives, target audience, and key performance indicators (KPIs).Create and manage campaign budgets and timelines.
Team Leadership:
Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.Foster a collaborative and high-performance culture within the team.
Campaign Execution:
Oversee the execution of outbound sales campaigns, ensuring adherence to scripts and compliance standards.Monitor campaign performance, analyse data, and make data-driven decisions to optimize results.Implement strategies to increase sales conversion rates and achieve revenue targets.
Reporting and Analysis:
Generate and analyse campaign reports to track KPIs, identify trends, and recommend improvements.Provide regular reports to clients and internal stakeholders, summarizing campaign performance and actionable insights.
Compliance and Quality Assurance:
Ensure that all campaign activities comply with industry regulations and client-specific requirements.Implement and maintain rigorous quality assurance processes to uphold service quality.
Qualifications and Requirements:
5+ years of experience as a Campaign Manager in an outbound sales environment within the BPO industry.Strong leadership and team management skills.Excellent communication and client-facing abilities.Analytical mindset with the ability to interpret data and make strategic decisions.Knowledge of outbound sales processes, techniques, and compliance standards.
Why Join CallForce:
Competitive salary and performance-based bonuses.
Opportunities for career advancement within a growing BPO organization.
Collaborative and supportive work environment.
Access to ongoing training and development programs.
Engage with a diverse client portfolio and exciting sales campaigns.
https://www.ditto.jobs/job/gumtree/796378588?source=gumtree
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We are currently seeking Digital Advertising Sales Consultants. Successful candidates will receive full product and systems training.
Your responsibilities will include:
Telephonically engaging with prospective clients to purchase digital advertising packagesCommunicate the benefits of the packages or solutions to drive salesContinuously engage or follows up with prospective clients as it would be a 1–3-month sales cycleEstablish, development & maintaining strong client relationships to ensure future salesDaily planning of sales targets & strategyProviding a daily report on insights / findings / challengesAchieve agreed upon sales targets and outcomesCoordinate sales effort with team members and other departmentsAttends daily check-ins with the operational teams and providing updates, insights, challenges & continuously improve through feedbackMust be able to do presentations as required, tailored to the audience needsGeneral administrative tasks including keeping CRM / other tools updated
The ideal candidate for this role will have:
MatricDegree / Diploma in marketing would be beneficialMarketing experience would be beneficial, particularly digital advertisingOutbound sales experienceOutstanding communication and interpersonal skillsAbility to drive outcomesExcellent organizational and leadership skills with a problem-solving abilitySelf-confidence and leadership qualitiesThe ability to establish rapport with people at all levelsExcellent knowledge of management methods and techniquesAdvanced troubleshooting and disaster recovery experienceEffective communication skills, including ability to communicate clearly, concisely, and professionally, both verbal and in writingRelationship management skills and openness to feedback
https://www.ditto.jobs/job/gumtree/3529672937?source=gumtree
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Inbound customer service call center agent needed for Airline company
RESPONSIBILITIES:
Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing.
REQUIREMENTS
Grade 12One (1) to four (4) years’ experience in a Call Centre EnvironmentTravel or relevant qualification will be an advantageValid Covid-19 vaccination cardExcellent communication in English – speak, read and writeSolid computer literacyExcellent phone etiquetteNo criminal or credit recordAble to work on weekends, public holidays and flexible hours as requiredOwn transport would be an advantage.
SHIFTS ROTATIONAL:
07:00 – 16:0008:00 – 17:0009:00 – 18:0010:00 – 19:00Includes weekends and public holidays.
PERSONAL ATTRIBUTES
PunctualExcellent understanding or experience of delivering great customer service to a customerHigh degree of patience and assertivenessConflict resolution skillsImmaculate time keepingTrustworthy, professional and reliable, including dealing with confidential informationThe ability to work well under pressurePractice good time management and willingness to work longer than normal office hoursRemains focused in order to handle objectionsCustomer focused and service orientated.
https://www.ditto.jobs/job/gumtree/1604503986?source=gumtree
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Information Security Manager will be responsible for implementing and monitoring IT security strategies for all platforms across IT function with organization. He will provide assistance to manage the risk to the platform assigned and will ensure business alignment, effective governance, system and infrastructure availability, integrity and confidentiality.Key Accountabilities
Develop and maintain robust security controls to protect Organization business from security breaches/ incidents.Deliver Security demand from the business for security controls.Maintain a good relationship with key stakeholders including business, other IT departments & security teams to deliver on security requirements timely and effectively.Engage with internal/ external auditors to acquire and retain certifications/ attestationsSupport audits by timely response, escalation management, gap analysis, mitigation etc.Conduct supplier Assessment to check their compliance with security scheduleDrive education and awareness activities across platform.Provide direction for IT Security and Cybersecurity protection, and oversee Technology governance and policies.Develops, maintains and publishes up-to-date security policies, standards and guidelines.Oversees development of security awareness programs.Evaluates potential security breaches, coordinates response, and recommend corrective actions.Define and report on information security KPIs.Specialized in a number of Security domains such as incident response, operational assessment of security posture, general security management.Experience working with external stakeholders in law enforcement, audit, testing, investigations, and intelligence.Monitor, evaluate and change the organization as needed to ensure success in managing SecurityResponsible for formulating long term security policy for their domainIs responsible for the security schedules of major global contracts and the supplier integration and delivery of secure services as contracted. This includes managing all service delivery components and coordination of supplier teams delivering services.
Skills
An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.An understanding of organizational mission, values and goals and consistent application of this knowledge.An ability to perform independent analysis of complex problems and distill relevant findings and root causes.An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative and actionable manner.A team-focused mentality with the proven ability to work effectively ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTc0NTI2OTc/c291cmNlPWd1bXRyZWU=&jid=1524960&xid=617452697
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Design, develop, and deploy modular cloud-based systems.Develop and maintain cloud solutions in accordance with best practices.Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security.Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues.Regularly review existing systems and make recommendations for improvements.Interact with clients, provide cloud support, and make recommendations based on client needs.Azure Active Directory end to end implementation.Azure VPN ImplementationAzure Identity servicesAzure SSO, Group PolicesAWS VPCProven work experience as a Cloud Engineer or similar roleAzure, AWS, and GCP certifications preferred.Troubleshooting and analytical skillsStrong communication and collaboration skillsClient management skills to discuss systems as needed.Relevant training and/or certifications as a Cloud EngineerDesign and put in place Azure data protection features.Deploy virtual machines in a highly available setting.Create virtual networks with high levels of performance and security to handle workloads.Find and install the business’s best cloud-based solutions.Define and record the best methods and tactics for deploying applications and maintaining infrastructure.Evaluate the IT infrastructure of a company to identify cloud migration options.Give development teams advice, thought leadership, and mentoring to help them enhance their cloud competencies.Ensure application size, performance, and uptime while upholding strict code quality criteria.Manage cloud environments in compliance with the organization’s security policies.Maintain the new system and supervise the migration process.Monitor network performance to adhere to service-level agreements.Perform disaster recovery and configuration management tasks.Set up hybrid connectivity for on-site and Azure environments.Utilize Azure’s automation technology possibilities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTQ2ODI3MTU1P3NvdXJjZT1ndW10cmVl&jid=1524963&xid=3146827155
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You will be responsible for driving sales of solar energy products and services to prospective clients. Your focus will be on building strong relationships with customers and identifying their renewable energy needs. In this role, you will collaborate with cross-functional teams and utilize your technical competency to ensure customer satisfaction.
Responsibilities:
Develop and implement sales strategies to achieve sales targets and grow the companys market share in the renewable energy industryBuild and maintain relationships with new and existing customers to identify their energy needs and provide solutionsConduct product demonstrations and presentations to prospective clientsCollaborate with internal teams to ensure customer needs are met, including product development, engineering, and project managementStay up to date with industry trends, regulations, and advancements in technology related to renewable energyPrepare sales reports and forecasts for managementAttend industry conferences and events to network and generate leads
Requirements & Education:
Bachelors degree in engineering or a related field5+ years of experience in sales within the renewable energy industryTechnical competency and knowledge of solar energy products and servicesProven track record of achieving sales targets and growing market shareExcellent customer facing and relationship building skillsStrong communication and presentation skillsAbility to work independently and as part of a teamWillingness to travel as needed
Overall, the successful candidate will have a strong background in renewable energy sales, technical competency, and excellent customer-facing skills. They will also have a passion for renewable energy and be driven to achieve sales targets and grow the companys market share in the industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDM0ODk5MzE3P3NvdXJjZT1ndW10cmVl&jid=1529334&xid=3434899317
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members. If you have a strong background in claims, leadership skills, and a commitment to delivering excellent service, we invite you to apply for this position.
Responsibilities:
Team Supervision
Claims Processing
Coaching and Development
Quality Assurance
Customer Servicer
Performance Metrics
Reporting
Policy Adherence
Qualifications:
Matric / Grade 12/ SAQA Accredited Equivalent (Essential)
Regulatory Exam 5
Relevant FAIS Qualification
Minimum of 2 years of experience in claims management or a related role
Knowledge of insurance policies, claims procedures, and regulatory requirements.
Benefits:
Competitive salary and performance-based bonuses
Opportunities for professional development and career advancement.
Collaborative and supportive work environment.
https://www.ditto.jobs/job/gumtree/1489286419?source=gumtree
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Responsibilities:
Collaborate with cross-functional teams including Store Planning, Asset Protection, IT, and Operations, on individual projects.Create CAD models of production products and R&D concepts.Translate conceptual designs into detailed technical drawings and schematics using CAD software.Conduct analysis and testing on CAD models to ensure they meet design specifications and standards.Identify and solve design problems and recommend modifications to improve product performance.Assist in training and mentoring junior CAD designers.
Requirements & Education:
A bachelor’s degree in mechanical engineering, Industrial Design or a related field.At least 3-5 years of experience in CAD design in a manufacturing or engineering environment.Proficiency in CAD software such as AutoCAD, SolidWorks, and CATIA.Strong technical and analytical skills.Excellent problem-solving skills and attention to detail.Good communication and teamwork skills.
Overall, an intermediate CAD Specialist is a key member to our design team who plays an essential role in creating our reality. They must have a solid understanding of CAD software and a technical background to succeed in this role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2OTg1OTU0P3NvdXJjZT1ndW10cmVl&jid=1529333&xid=3976985954
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Main Purpose of Job
Establish, maintain and control the general financial function for the division in order to comply with the guidelines given by the parent company and the in-country head office and requirements by International Financial Reporting Standards (IFRS).
Responsibilities:
Provide and interpret financial informationMonitor and interpret cash flows and predict future trendsAnalyse change and advise accordinglyFormulate strategic and long-term business plansResearch and report on factors influencing business performanceAnalyse competitors and market trendsDevelop financial management mechanisms that minimise financial riskConduct reviews and evaluations for cost-reduction opportunitiesOverall management of the company’s financial accounting, monitoring and reporting systemsFirst point of contact in liaising with internal and external auditorsDevelop external relationships with appropriate contacts, i.e. auditors, solicitors, bankers and statutory organisations such as the receiver of revenueProduce accurate financial reports to specific deadlinesPrepare budgets and forecasts to specific deadlinesPrepare corporate tax and VAT calculationsSupervise, train and develop staffKeep abreast of changes in financial regulations and legislation; ensure that the company is compliantMaintain a documented system of accounting policies and procedures in line with Group Policies and ProceduresMonitor and manage BB-BEE information as provided by the Procurement Co-Ordinator before submission to relevant parties
Required Qualifications/Experience
Grade 12/Matric/Senior school certificateCA (SA) with minimum 2-3 years’ post articles experience OR a minimum of 10 years’ experience in a Financial Manager roleAutomotive and Logistics industry experience is essential
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individual (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA0NDA2NDQ3P3NvdXJjZT1ndW10cmVl&jid=375419&xid=3904406447
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Main purpose of the job
To support, enhance and maintain the current Materials & Warehouse functionality within the current functionality of MM & WM in SAP platform. To support business users, handle business requests including incidents created.
Minimum role requirements (qualifications, experience & skills)
Three years of functional or configuration-related experience in all areas associated with warehouse, inventory and materials managementAbility to define and write specifications including configuration, user exit, custom program, reports and SAP scriptingExperience in a team leadership role with a mandate to improve existing processesAbility to configure, present and discuss best practices and functionalities of the SAP WM and MM modulesAbility to be primarily responsible for all phases of an SAP WM and MM implementation: project preparation, requirements identification and analysis, general design document, implementation and configuration, commissioning, post-production support and document preparation and training for end-users.Sound knowledge of ABAP/DebuggingSAP S4/Hana experience requiredValid Driver’s LicenseMin of a grade 12 with either diploma or DegreeSAP Certification
Key role responsibilities
Perform a variety of activities including process mapping, design, configuration, requirements identification, functional requirements writing, user training, documentation, ongoing maintenance and enhancementsMaster the SAP ERP system, particularly with respect to warehouse, inventory and materials managementAssume responsibilities including developing the functionality required for business process activities, training and support and evaluating the effective use of software in the organisation, designing strategic plans to improve the use of software in the organisation and making business process improvementsIn addition, this position will allow the successful candidate to utilize his/her skills and experience by working with other analysts, build on his/her background, contribute to practice successes, provide input into effort evaluations and bids, and develop collateral materials.
This is not an AA/EE appointment but preference will be given to South African Historically Disadvantaged Individual (HDI) candidates.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjE1Njk1MjM5P3NvdXJjZT1ndW10cmVl&jid=377456&xid=2215695239
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Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on our recruitment platformImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
1+ years end to end recruitment experienceProven track record in delivering high volume candidatescontactable references
Working Hours
Monday to Friday 8am to 5pmMust be willing to work overtime due to operational requirements
Basic Salary, plus incentives for successful placements.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Job Type: Contract
Ability to commute/relocate:
Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
Email Address: Roscoe@callforce.co.za
https://www.ditto.jobs/job/gumtree/165063488?source=gumtree
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Main Responsibilities
Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope
Main Purpose of Job
To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data
Key Competencies/Skills
Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466
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