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Results for workshop service manager in General Worker Jobs in Gauteng
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Workshop Foreman (Automotive) - Johannesburg South - Gauteng.Our client is looking for a Workshop Foreman to join their Service Department. The main purpose will be to provide effective technical support to staff and ensuring excellent customer service is provided.Requirements: Grade 12 Qualified Motor Vehicle TechnicianTertiary education in management would be beneficialMust have 8 years experience Responsibilities: Manage and grow workshop staff Maintain the workshop productivity standards and the workshop throughout Must set clear objectives and visions in advance Ensure high quality customer service is met Communicate with staff, parts department, and other departments effectively Encourage and motivate staff Implement and monitor compliance with policies and proceduresSalary: Negotiable depending on experience and qualifications APPLY ONLINE NOW at www.sydsenrecruit.com FOLLOW OUR PAGE ON FACEBOOK, INSTAGRAM, AND LINKEDIN SYDSEN RECRUIT - THE NEXT LEVEL OF EMPLOYMENT.
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Key Responsibilities Manage project planLead functional and interface design workshop Prepare WMS Functional FlowPrepare interface specification with mappingsPrepare specification for reportsPerform WMS configuration inConduct key user trainingPerform integration testingSupport user acceptance testPrepare test scenariosPerform data migration for existing customer migrating to the WMSProvide onsite support for Go-liveTroubleshoot production issues Key Activities Assess customers needs in respect of their operational processes while respecting the guideline of Supply Chain & Logistics Dept.Assist the Logistics MOAD in collecting the relevant information to define the solution.Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.Responsible to deliver the Operational Flow documentSupport the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.Responsible of the configuration of the solutionRealize unitary testsDevelop client/project specific labelsDevelop client/project specific reports and documents based on Cognos SCI productSupport MOAD during the UAT phaseIn case of EDI implementation with customers: Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).Complete test scenarios them with all necessary functional tests (practical scenarios).During the user acceptance phase (UAT), run test scenarios and validate the solution.Communicate on project advancement in term of planning and raise alerts if necessary. Training / Support Provide trainings where and when required within his parameterFormalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offeredMonitor to ensure the Support Engineer maintains the needed level of support to the end usersSupport the e
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Job Function: Manage project planLead functional and interface design workshop Prepare WMS Functional FlowPrepare interface specification with mappingsPrepare specification for reportsPerform configuration in WMS (Warehouse Management System)Conduct key user trainingPerform integration testingSupport user acceptance testPrepare test scenariosPerform data migration for existing customer migrating to WMSProvide onsite support for Go-liveTroubleshoot production issues Key Activities Assess customers needs in respect of their operational processes while respecting the guideline of Supply Chain & Logistics Dept.Assist the Logistics MOAD in collecting the relevant information to define the solution.Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.Responsible to deliver the Operational Flow documentSupport the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.Responsible of the configuration of the solutionRealize unitary testsDevelop client/project specific labelsDevelop client/project specific reports and document based on Cognos SCI productSupport MOAD during the UAT phaseIn case of EDI implementation with customers: Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).Complete test scenarios them with all necessary functional tests (practical scenarios).During the user acceptance phase (UAT), run test scenarios and validate the solution.Communicate on project advancement in term of planning and raise alerts if necessary.Training / Support Provide training where and when required within his parameterFormalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offeredMonitor to ensure the Support Engineer maintains the needed level of support to the end userContinuou
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Our Client a Global Tech firm is seeking a Process Engineer L2 to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.The role of Business Process Analyst is to devise and design business process requirements, including researching, identifying and analysing the efficiency of existing complex business and/or operational processes and making recommendations for change to ensure an improvement in customer service, reduction in costs or an increase in efficiencies. By doing this, the Business Process Analyst defines, develops, documents, tests and optimises the end-to-end processes that support the business. This requires an experienced person who has a solid understanding of Enterprise Business Processes and business analysis.Responsibilities:Assessing, analyzing, optimizing, documenting, implementing, and testing end to end enterprise business processes of a multi-skilled teamInteracting with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executiveWork with stakeholders throughout the organization; to build a holistic view of the organizations strategy, processes, information and information technologyLink and align the business mission, strategy, and processes of an organization to its information technology strategyBringing business needs, capabilities, technology, and process together in efficient and effective mannerWorking at the highest levels of abstraction, ambiguity, and complexity within the organizationTechnology processes and business needs in varying levels of detail within an area of specialty and can perform all process engineering tasks at both ends of the detail spectrumScoping, sizing, and planning all business aspects of a solution and the associated project effort and dependenciesQualifications:Bachelors degree in engineering, Commerce or a related field required7 years of experience as a process engineer involved with assessing, mapping and optimizing business processesExperience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designsExperience in Agile tools like Jira Confluence, SAFe And ArisExperience in applying process modelling standards such as BPMNKnowledge and exposure to business process transformation, including process enabling and integrating technologies:Workflow / Workflow management / process automationBusiness rules Engines (Business Rules Processing)Enterprise Application IntegrationBusiness intelligence, Analytics and reportingSkills SummaryBusiness Process Analysis, Change Management, Continual Improvement Process, Process Design, Process Improvements, Root Cause Analysis (RCA), Technology Integrations
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
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The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
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Looking for someone with strong work ethic, that is well organized and able to hit the ground running on multiple customer projects. The ideal candidate has experience implementing CRM systems and have an understanding of Sales, Service and Marketing principals; experience with the Dynamics 365 Customer Engagement (CRM) is essential. The D365 CE Functional Consultant is the conduit between the client’s business users, stakeholders and technical team; is comfortable in front of clients and experienced and confident at leading workshops, eliciting requirements, crafting solutions and articulating CRM concepts.
Excellent written and verbal communication skillsTeam-player that is positive, proactive and a motivated self-starterKnowledge and experience with build and release managementStrong analytical and problem-solving skillsExcellent leadership, team building and relationship management skillsExcellent time management skillsRemain flexible on changing workloads
At least 5+ years of experience in enterprise business application development and delivery OR 5+ years Commercial experience with Dynamics CRM Dynamics 365 Customer Experience is essential Active and current Microsoft Dynamics 365 CE certifications requiredMinimum of 5 years’ experience in CRM implementation, configuration, system design or related business experienceStrong project implementation and working experience using Microsoft Dynamics 365 CEExcellent knowledge of the Dynamics 365 Product and hands on experience configuring the product including: Entity Creation, Workflows, Business Rules, Business Process Flows etc.Strong project experience translating client business needs into software capabilitiesAt least 2 years’ experience with system integration or user acceptance testingAt least 5 years’ experience with business process design or re-engineeringAt least 5 years’ experience implementing or using CRM systems to support sales and marketing functionFamiliarity with SQL reports / SQL databaseContribute to the transfer of functional requirements to development and test teamsAbility to educate end-users on Dynamics 365 functionsPower Platform and Power Automate
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Main Purpose
Responsible for the development and management of project schedules within MS Project as well as Primavera P6. Facilitation of schedule QRA workshops, building models and reporting on the results. Ensures that quality is maintained.
Consulting Areas
Lesson LearnedGeneral ConsultingWorkshop FacilitationProject ReviewsSystemic Risk AssessmentSchedule QRA’sPlanning Support Services
Experience and Qualifications
Must be proficient in Microsoft Project and Primavera P6 scheduling3 - 5 years project management or project planning experience in construction or mining projectsClient Relationship and Stakeholder Management
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The ERP and Database Management will be responsible for the delivery of an efficient ERP support service to internal stakeholders and for managing the firm’s databases.
Qualifications and Experience:
? Computer Science or other relevant technical degree
? 5-10 years in a similar environment.
? Experience of the full software development lifecycle
? Extensive knowledge of the Power Platform, Power BI,SSIS and SSRS
? Experience of architecting software solutions with demanding non-functional requirements such as performance, high availability, reliability, security, etc.
? Extensive development experience
? Excellent knowledge and understanding of object-oriented design techniques and patterns
? Knowledge of several standard software development methodologies
? Client interaction experience, including experience of running workshops with clients
? Database design experience such as SQL
? Experience of enterprise architecture definition
? Working experience of ITIL, SQL, HTML/5CSS3, NET, C# or JavaScript preferable
? Working experience with an ERP solution e.g. Oracle. Experience with Maconomy preferred.
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Red Ember Recruitment is currently recruiting for Sage X3 Functional Consultant .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
3+ years Sage X3 implementation and supportCompleted min 1 Sage X3 V12 implementation projectCertified Sage X3 Functional ConsultantGrade 12 or Matric EquivalentTertiary Certificate, Diploma or Degree in Computer Systems or equivalent desiredExperience as an ERP Implementation ConsultantImplementing Sage X3Understanding of ERP software implementation project life cycles & implementation methodologies.Solid understanding of basic accounting principles and dataConsulting background with a record of delivering complex technical solutions within defined timeframes and budgets.Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value.Experience translating business requirements into solution specifications.Experience leading requirements definition and design sessions through the use of interviews, surveys, user workshops, product/prototype demos, etcSuccessful track record of delivering on agreed-upon business objectives and performance on key metrics.Ability to effectively document business and technical designs.Ability to effectively prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Strong relationship and social skills with the ability to build and manage a strategic external industry network.Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer and team member needs.Customer-focused - with a sincere desire to help; calm under pressure and able to reassure customers that so that they remain our customer.Drive for results – has a bias for taking action; works with a sense of urgency to find solutions to problems.Collaborative - able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service and quality to customers.
RESPONSIBILITIES:
Achieve high customer satisfaction.Plan, design, develop, and launch efficient information systems and oper...
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Job Purpose:
Assists Project Managers during the development of major projects from commencement to completion. Monitors progress of the development projects within his/her area of responsibility and assists the Project Manager with the documentation when necessary.Key Stakeholder Management including Communication and InteractionInternal: Executives, Relevant Committees and Workgroups, Functional areasExternal: members and non-members, PCH PG representatives, PSO’s, SOs TPPP’s, South African Reserve Bank, National Treasury, Financial Sector Conduct Authority, International Payment System Bodies and Regulators.
Project Management Support:
Performing project administrative functions such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirementsEnsuring that meeting rooms are prepared, and all technology are functional to allow for effective engagementsRecord minutes, decisions, risks, issues, and actions at meetings and on time distribution of all documentation/reports and filing of project documentation (Project Administration Audit Checks)Keep an action log and follow up on agreed actions from meeting with Project Managers or Project StakeholdersHandle general project communication and administration activitiesAssist and/or prepare project performance reports, dashboards and/or presentations to provide a comprehensive view of a projectProvide support to project managers with changes in existing projects or execution of additional projects that cause changes to project schedulesEnsure accurate distribution of reports to relevant stakeholdersFacilitate approval/sign-off processesIdentify potential risks involved on delivery and timelines
Stakeholder Management:
Build and maintain sound relationships with project stakeholdersUnderstand the deliverables of internal and external project stakeholders and contribute to success through support
Networking:
Cooperate and work with others, encourage a positive team spiritExercise considerable degree of initiative in the execution of duties and perform duties independentlyPortray a professional image and high degree of social skill when dealing with colleagues and stakeholdersKeep abreast of changes and trends in project management
Education and Experience Required:
8 - 10 years of hands-on experience as a project administrator or coordinator, with at least 8 years and more involved in complex multidisciplinary projects or multiple projects/programmes in the financial services and banking industry.A tertiary qualificati...
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Purpose of the Role:
Provide professional project management services for the implementation of the project for technical competency development and enterprise development; and improvement programmes that employ best practices and ultimately lead towards industry global competitiveness.Grass roots economic development.To plan, direct and coordinate designated development projects to achieve objectives within timeframes and funding parameters, technical requirements, customer expectations, and provide general support to the department.
Outputs:
Preparation and presentation at monthly project review meetingReport on project budget (monthly) and highlight variancesRaise budget deviation request where necessary Business DevelopmentIdentify Enterprise Development StakeholdersDevelop proposals and feasibility studies on various potential projectsClient Identification and engagementTownship Enterprise Development HubDevelop project plans,Identify Subprojects, Resources requiredStakeholders sign off of planProject ExecutionImplement tasks in terms of the project planOversee resources (staff and any other resources)Ensure that procurement processes are adhered to and implementedManage project riskDocumenting and storing evidence of closed risksManage project budget on MaconomyUpdating of project scorecards and filing of project delivery evidencePrepare input to Annual ReportProject Review reports monthlyMonitor Performance to PlanTrack progress and highlight non-complianceProject budgetRedefine project timelinesProgress reports monthly, quarterly, and annually.Develop project charterIdentify Client and StakeholdersUpdate on regular project informationVisits to stakeholders, funders, and clientsMaintain relationships in terms of the SLA and company policy
Minimum Requirements:
Technical Diploma Auto-body repair equipment technician, ApprenticeshipExperience in Project Management.5 years’ experience in setting up auto-body workshop projects plus 3 years in Auto-body industry environment.Supply chain exposure would be an advantage.Knowledge and Skills:
FinancePolicies and ProceduresQuality Management SystemsProject Management LogisticsAuto-body SetupBody-shop Repair EquipmentPFMAPMBOKERP SystemsSupply ChainUnderstanding of the auto industryProject Management LogisticsComputer LiteracyConflict handlingProduction managementhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUwMjYyNTU1P3NvdXJjZT1ndW10cmVl&jid=1292692&xid=2950262555
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The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported.
Tasks:
Consultancy Services:
Attend Technical and application functional meetingsDocument SolutionsLiaise with Development teams on proposed solutionsAssist Customer/business with UAT testingWrite and maintain testing scriptsVisit business sites and document observed incidents and issues
Business Analysis:
Create functional solutions with the customer or businessAdvise and document improved Service ProcessesEngage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysisof important services or historical IncidentsSponsorship, design, and continual improvement of the processes and its metricsWrite technical specificationsHandover Documentation to Service Lines
Application:
Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.Testing and validating the functionality of the technical solution against the business requirements.Interfacing between the business client and the development team with regards to the business and functional requirements.Ensuring that the business requirements are delivered in the implemented solution.Identify and investigate recurring incidents at sitesInvestigate and make suggestions to permanently sort out Root Causes that causes IncidentsDo Feasibility study on permanent solution to sort out root causesFollow through suggestions to sort out identified Root Causes
Knowledge & Experience required doing the job:
MatricRelevant tertiary business qualification/s Experience5+ years of writing of software functional specifications5+ years of writing of software business requirement specifications5+ years of Business Analysis in the field of application (Software) design and Business Intelligence3+ years’ experience working/design/implementation of databases and SQL scriptingRelated Tertiary B Degree and/or Business analysis coursesProduct Analysis experienceData testing experienceAt least 5 – 8 years’ experience in:Retail and banking solutionsFacilitating workshops with customers, including GAP analysis, documentation and spec writing.Understanding of the customer’s expectationsUnderstanding of banking Specifications and Standard...
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Our client who is a leading multinational software and services and provider and is seeking a People Practice Lead, a servant leader who will support the implementation of People Practices, Culture and Development strategy in the business by ensuring that the vocational health of the workforce is flourishing.
Key Responsibilities
Leverage development and leadership competencies, leadership programmes and leadership philosophy of the organisation to define and lead tactical delivery plan for the development of BU members.Act as Learning and Development practice lead for the multiple Business Units within the company by providing thought leadership and actively driving the learning agenda.Responsible for implementing the core competency framework across role families and levels of operation to ensure skills coverage for current and future needs.Conduct assessments and skills gap analysis within area of responsibility to support targeted development initiatives.Oversee the learning & development framework and plan for the business area and identify learning opportunities for employee development based on skills gap analysis.Coordinate and oversee leadership development programmes such as Junior Leadership, Middle Management and Senior Leadership within multiple Business Units.Oversee the coaching and mentoring framework within multiple Business Units as defined by the company Group.Oversee Skills Development and Workplace Skills Plan reporting and design tactical plans for consistent improvement.Provide change management support for key initiatives within the business areas and build change management capacity in the Human Capital team.Survey implementation and technical management thereof.Implement, monitor and report on Transformation, Employment Equity practices within the business unitsLeads the drive towards performance excellence by managing the performance management discipline.Oversees the overall implementation of performance management process from contracting to appraisal stage.Act as practice lead and ensure the management of timelines, communication and required training to the HC in country and the center team.Reporting on performance management for multiple Business Units, highlighting Successes and gaps identified.Create and implement tools, guide, and workshops to equip different stakeholders (HC, Line Managers, and employees) which the skills and knowledge required to engage with the Performance Excellence practice.Responsible for the roll out of meaningful and all-inclusive reward and recognition processes.Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Work with colleagues across Businesses to plan, develop a...
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The ideal candidate should be a strategic thinker, driven and have strong business acumen.
Purpose of the roleThe purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported by IT.
Minimum requirements (Qualifications and Experience)
MatricRelevant tertiary business qualification/s Experience5+ years of writing of software functional specifications5+ years of writing of software business requirement specifications3+ years’ experience working/design/implementation of databases and SQL scriptingRelated Tertiary B Degree and/or Business analysis coursesProduct Analysis experienceData testing experienceAt least 5 – 8 years’ experience in:o Retail and banking solutionso Facilitating workshops with customers, including GAP analysis, documentation and spec writing.o Understanding of the customer’s expectationso Understanding of banking environment, Specifications and Standards, best practices and accounting skillso Good knowledge of general management practices o Good understanding of key financial and commercial factorso Excellent knowledge of banking trendso Good working practical knowledge of SQL scripts and SQL architectureo Strong Project Management knowledgeStrong Project Management knowledgeo Good understanding of the total TCR business modelo In depth knowledge of the customer business environmentso Good understanding of the service lines
Consultancy Services? Attend Technical and application functional meetings? Document Solutions? Liaise with Development teams on proposed solutions? Assist Customer/business with UAT testing? Write and maintain testing scripts? Visit business sites and document observed incidents and issuesBusiness Analysis? Create functional solutions with the customer or business? Advise and document improved Service Processes? Engage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysis of important services or historical Incidents? Sponsorship, design, and continual improvement of the processes and its metrics? Write technical specifications? Handover Documentation to Service Lines
Application? Understanding the business requirements and through a structured process, documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.? Testing and validating the functionality of the technical solution against the business requirements.? Interfacing between the business client and the development team with regards to the business and functional...
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To provide technical leadership on projects and programmes in areas that include public transport service design, institutional capacity building support, multi-modal transport modelling, intelligent transport systems, and financing of transport systems.
Key responsibilities:
Assist the Research Group Leader and Impact Area Manager to construct and implement a business plan for the impact area (including strategy, goals, mission, HR, finances).Raise personal, team and institutional profiles through publishing original research and presenting at national and international conferences and workshops.Ensure the quality and delivery of projects and publications in the group by means of technical reviews and quality assurance.Establish, build, manage and maintain mutually beneficial and credible stakeholder relationships locally and internationally.Support the financial sustainability of the research group, through active networking, developing and managing client relationships, understanding client needs and aligning them with internal needs and capability.Prepare reports, guidelines or other documents aimed at disseminating the results and outcomes of projects.Provide guidance to researchers and mentorship to interns and learners.Provide effective technical leadership in multi-disciplinary and multi-agency passenger transport research projects and programmes.Develop new avenues in passenger transport research and development.Lead the development of toolkits, simulation/forecast models and technology packages for effective deployment in the transport sector.Promote a culture of scientific excellence in terms of both quality and delivery.
Minimum Requirements
A Master’s degree in Civil/Industrial/Transport Engineering, Transport Planning or Applied Mathematics, with at least 12 years’ field experience in one of the following:
Transport planningTravel surveysTransport modellingTransport policy review,Transport decision support systems
Demonstrated track record of generating impactful and influential professional outputs.A Doctoral degree in a relevant field will be an added advantage.Must be registered with a relevant professional body.Good understanding of the transport sector in South Africa.Excellent interpersonal and organisational skills.Ability to continuously disseminate research outputs in the form of technical papers.Ability to innovate and generate new knowledge.Must have good communication, presentation and writing skills.Must have the ability to work accurately, efficiently and independently as well as in a team.Must be computer literate as well as have the ability to understand and use doma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM2NzQ2MzI5P3NvdXJjZT1ndW10cmVl&jid=1305809&xid=2536746329
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Vehicle Dealership - Service Manager position available.
Duties:
Manage workshop flowAssign job cards as neededTrain new staffMotivate staff and discipline as neededHandle all workshop related issuesClient liaison and satisfactionLiaise with OEMParts monitor as neededQuality ControlAdhere to strict OEM and Group policies and proceduresGeneral administrationBudgets and forecastsManage all measurables - KPIs and CSIsTarget drivenManage lean operations and procedures
Requirements:
Minimum of 3 years experience in Service or Wokshop Management or Aftersales ManagementConsiderable Experience working in a corporate branded dealership within the Service departmentManagement and leadership skillsSelf-driven and ability to drive targetsAnalytical & problem-solving skillsValid driver’s license and clear criminal recordGrade 12 or tertiary education required
Basic salary with good incentives and company benefits
https://www.ditto.jobs/job/gumtree/1468574994?source=gumtree
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Client based in Bryanston seeks the services of Customer Service Champion (Real Estate).
Role overview:
• Client Management including Key Account management• Business development which will include Contracting and Proposal management• Assisting with client queries escalated from Support, Sales and Training Teams• Opportunity Assessments• Seminar and Team Workshop management• Manage monthly billing processes• Assist with marketing requirements and events (internal and external)
Qualifications:
• Matric• Business Degree preferred• Sales/Estate Agency qualification would be advantageous• Valid drivers’ license and own reliable transport
Experience:
• 3 – 5 years sales experience with a strong knowledge and understanding of the property market• Key client management• Business Development experience
Technical skills:
• Computer skills and the ability to work with IT software programs
Non-technical Skills:
• Excellent verbal and written communication skills• Must have a wealth of initiative• Must have good business skills• Must have good negotiation skills• Must be results-orientated• Must have the ability to identify opportunities• Excellent people skills• Good time management skills and willingness to work to meet sales targets• Must have mobility/own transport as the position requires extensive client visits• Excellent telephone skills required for cold calling and support calls• Positive outlook on life, work and other people• Passionate about sales and working with people• Able to prioritize work and deliver to deadlines• Ability to work well in a team as well as individually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MjA3MDQwND9zb3VyY2U9Z3VtdHJlZQ==&jid=1188898&xid=62070404
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Vacancy available for a Commercial Vehicle Service Manager with a Vehicle dealership in Johannesburg.
The duties of the position include: Manage all aspects of the Service Department, management of the sales, staff and finances in department; Create marketing strategies; Manage service department profitably through financial controls ; Establish customer satisfaction; Lead, develop and motivate staff
Requirements:
Minimum of 3 years experience in Service or Workshop Management with a Vehicle DealershipConsiderable Experience working in a corporate branded dealership with Commercial vehicles or TrucksExperience with brands like Iveco, Isuzu, Hino etc.Management and leadership skillsValid driver’s license and clear criminal recordGrade 12 requiredTrade certificate for Diesel or Petrol Mechanic required
Basic salary with good incentives and company benefits
Please send Cv heilie@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1525357642?source=gumtree
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Duties & Responsibilities
Planned Maintenance
Effective turnaround time of Corrective maintenance work reportedServices of equipment are adhered toEnsuring Job cards are Issued, returned and completed correctlyManaging and prioritizing worklist from available resourcesRecording of Machine running hoursEnsuring availability of Water, Electricity, Compressed air, Gas and Fuel through Planned maintenanceRequired Maintenance check sheets are returned and completed accuratelyLiaising with suppliersUpdating of asset list
Unplanned Maintenance
Ensuring effective maintenance team response time to breakdowns reportedCompiling accurate down time report per section of each Machine/Production lineCapturing of all breakdown information and Cost accuratelyAvailable for Standby
Administrative
Creating Job cards from Worklist/FindingsCapturing of Job cardsCapturing of Water, Electricity, Gas and fuel usageAdministration of CMMS System (Pragma)
Stores Management
Ensure critical spares are stock items and are available at all timesEnsure regular usage spares are identified and availableMaintenance store and workshop are locked with access to only authorized personnelAll spares and consumables are clearly labeledCorrect lubricants are available, labeled and stored correctlyWorkshop and surrounding areas housekeeping is well maintainedManage workshop tools
SHEQ
Ensure acceptable personal hygiene of all staff at all times.Manage correct use of PPE at all times.Process and product hygiene standards maintained at all times.All duties are performed according to the companys OHS guidelines and procedures.
Desired Experience & Qualification
Qualification details
Grade 12Qualified Millwright
Experience
5 years’ experience in the food processing industry.2 years’ experience working on CMMS system (Pragma).Must have experience on the following equipment:
VemagUlmaVariovacMultivacHandtmann
Working hours
Monday to Friday from 07h00 – 17h00
Be available to work overtime (Weekdays and weekends), do standby, and shifts if/when required.
Package & Remuneration
R 45,000 – R 49,500.00 CTC per month
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM3NTA3NzIzP3NvdXJjZT1ndW10cmVl&jid=1326973&xid=4137507723
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