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*Responsibilities:*
* Presenting product/solution information utilizing instructor led course materials to our clients customer base.
* Creating and updating course materials as required for new software releases, new products, fixes, customer feedback and new material as identified.
* Evaluating enhancements and/or updates to the product software to determine impact to existing education materials and networks.
* Leading the design, development, testing and delivery of high quality software/solutions.
* Proactively keeping abreast of product/solutions changes as a result of fixes, new releases, customer projects and software development methodology changes.
* Maintaining a close working relationship with product/project development groups.
* Configuring, maintaining and enhancing education networks, demo and test systems.
* Providing assistance and training to other education analysts in this area as required.
* Acquiring feedback on all courses conducted, leads cross-functional round tables to gather information for future requirements for products.
*Qualifications:*
* Bachelors degree in Instructional Design, Education, Communication, etc.
* Masters degree preferred.
*Skills / Experience:*
* 5 - 10 years experience in design, development, implementation and assessment of learning curriculum.
* Skilled facilitator of virtual and classroom technical training.
* Knowledge of the software applications, network operations and system configuration is expected.
* Exhibits strong presentation and training skills and a positive, professional image to the customer base while conducting classes.
*Preferred Skills / Experience:*
* Knowledge of eLearning design methodologies and practices.
* Expert level in writing content for interactive web applications.
* Experience in object-oriented programming.
*Desired Skills: *
* Technical Trainer
* Learning
* Content writer
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzcwMjlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1158651&xid=1554_7029
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