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We are looking for young male with matric certificate and have computer skills, who can work with hands and willing to learn. No experience needed as we will provide training. Please forward your CV to lisbeth@laserpac.co.za
6h
1
The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular end user updates and ‘realtime’ escalation within any support groups or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the end-user.
Requirements: Day to Day DutiesAs an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.• Always meet customer expectations• Communication internally and to customer should be on time.• Reflected in work logs.• Time management:• Lunch & breaks = 1 hour daily in total• Proof of consultation with team members when shifts are swapped. Management will assist after this consultation as proved unsuccessful.• Monitor availability of the team’s time management, being responsible for cover and well being of the Service desk.
Ticket Logging• To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business.• Accurate logging of all ticket information - ensure full understanding and interpretation of details provided by the end-user.• To ensure familiarity with client business imperatives, technologies and support processes.• To ensure acknowledgement of all tickets logged and/or assigned to necessary support groups or associated vendors, within timescales identified within the Service Level Agreement.• To provide a technical understanding and effective communication to the end-user to assist in resolving any tickets where possible First Time Fixes or even First Line Fixes. This entails:• Quickly identify, diagnose and troubleshoot• Identify solutions, through either verbal, front line or Client authorised First Time Fixes• Ensure correct business severity is identified, based on business impact (GSD Operative to advise user of Impact where necessary) and escalate tickets deemed as high and critical to Client environment, including country, regional and global support management, within agreed timescales• Accurate identification and assignment to resolver groups.• Provide ‘proactive’ communication as well as ownership when performance or capacityrelated monitoring tools alert to a threshold has breached.• To provide First Line Support to other clients out of normal UK Business hours where this falls into the current shift rotation.• Potential overf...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTMyNjM2NzEwP3NvdXJjZT1ndW10cmVl&jid=1501511&xid=4132636710
8h
1
I looking Fr a part time job
or full time I'm located in Dunoon Cape town
21d
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therapists that has exprience with customers ,and are willing to learn at a fast pace,also working well under pressure and are team players
21d
2
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Am a Malawian lady looking for job as a cleaner,caregiver,nanny,housekeeper.Am available anytime my contacts number 0717518294
22d
1
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We require a sample hand 2 days per week .
Min 5 years experience
Must be familiar with collars cuffs button stands zips and jet pockets
Ps do not respond if you don't have the relevant experience
Whatsapp for quick response
1mo
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Um looking for any kind of general work, gardening, cleaning ,hand work ,etc kindly inbox if you have any work for me Thank you
My number is 0737132302
1mo
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Exciting Partnership Opportunity Are you an attorney, estate agent, accountant, or someone that works with people and you are looking to boost your income? We have a fantastic opportunity for you! As an independent contractor with our insurance brokerage, you can tap into a lucrative revenue stream by simply referring clients to us. In return, you'll receive generous referral commissions for every successful partnership. Join us for a FREE 15-minute introduction webinar where we'll unveil the benefits of this partnership: - Additional income without extra effort- Expand your service offerings to clients- Trusted insurance solutions for your clients' needs- Professional support and resources at your fingertips
Don't miss out on this win-win collaboration! Reserve your spot now and unlock new opportunities for your business. Sign up for our webinar today!Email your name, contact number and occupation name to svanzyl3@oldmutual.com
1mo
1
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Justine is looking for sales people to earn extra income. Become an independent
Justine Consultant and sell our premium products to your family, friends and
colleagues. You even have the opportunity to buy discounted Justine Products
for yourself. Earn 25% on al tissue oil sales, and free products in your
first 4 months. Training fully provided. WhatsApp Ami on 072 612 3166.
1mo
1
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Hi my name is Mitchell Moyo I’m a very hardworking female from Zimbabwe looking for a cleaning ironing , deep cleaning or house keeping job around Cape Town, available from Monday to Saturday if happens to to have kind of work I’m looking for you can please contact me here 081 337 2399 or moyomitchell395@gmail.com
1mo
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