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Our client is looking for a passionate, diligent, and self-driven person to manage the accounting operations of 4 companies, as well as supervising and training the staff responsible. The ideal candidate for the Financial Controller position must be bright, attentive, and efficient with self-assurance and the ability to complete work skilfully. The Financial Controller must deliver precise information under strict deadlines.
Duties include:
Overseeing the day-to-day accounting operations of the company and its subsidiaries
Managing billing, Accounts Receivable, Accounts Payable, Fixed Asset control and revenue recognition
Managing all admin duties including office admin
Managing and mentoring junior personnel in the accounting department
Maintaining a system of control over all daily transactions
Preparing the management reports for Group companies monthly and reporting on this in the monthly Finance meeting
Ensuring excellent Finance reporting quality for all Group companies
Preparing all monthly GP reconciliations and questioning any discrepancies
Preparing all monthly balance sheet reconciliations and supporting documents keeping to strict deadlines allocated
Preparing mid-month projections to be presented to management monthly
Analysing and controlling revenue imports and questioning all variances, while ensuring prompt collection of accounts receivable
Analysing and controlling expenses ensuring expenses align to budgets, while ensuring all payments are made timeously with the appropriate approval
Ensuring that daily processing is kept up to date to ensure that weekly recons are communicated in a timeous manner
Processing payroll
Reconciling fixed assets
Assisting Head of Finance with audit and budgets
Annual Employment equity report
Weekly resource productivity report
Seta report
Driving usage of internal ERP system and assisting with internal processes to ensure a smooth handover of items between different departments
Assisting the Head of Finance with external reviews to ensure correct & accurate year end financials within budget
Requirements:
Bachelors degree in accounting
2 years of accounting experience, which includes at least 1 year of team management
Thorough knowledge of accountancy
Superior verbal and written communication skills
Ability to problem solve
High attention to detail
Willing to travel
Requirements:
Bachelors degree in accounting
2 years of accounting experience, which includes at least 1 year of team management
Thorough knowledge of accountancy
Superior verbal and written communication skills
Ability to problem solve
High attention to detail
Willing to travel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0ODQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242824&xid=1555_54849
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Responsibilities
Purchase order placement and incoming goods receipt recordingInteracting with suppliers regarding scheduled deliveries and purchase price validationInteracting with logistics companies in respect of import clearing and handlingIncoming and outgoing freight calculation and brokerageAccounts receivable management, dunning process and cross validation with accounting systemRecording of incoming and outgoing payments in the accounting systemMaintenance credit insurance in the various system platformsCustomer data maintenance in the various system platformsEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule in coordination with logistics and customersDay-to-day bookkeeping of the company’s ledger accountsCash flow administration & forecastingDocument filing and administrative tasks in the internal sales officeAssist the Managing Director were necessary
Qualifications
Tertiary Education such as Accounting or Financial Management Diploma or CertificateMinimum of 3 years post qualification experience in an admin or accounting positionProficient with Accounting and Online Banking SystemsKnowledge and Experience with Microsoft Dynamics is an advantageBeing able to ensure accuracy and effectiveness in all tasksHighly proficient with desktop applications such as MS Office Tools as well as internet applicationsWell-organised and highly attentive to detailExcellent written and verbal communication skills requiredExcellent English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident, team player and clear communicator – via e-mail, phone and face-to-face
Benefits
Competitive compensationAttractive vacation, sickness and holiday arrangementsCareer path opportunities for top performers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0NjE1OTQ2P3NvdXJjZT1ndW10cmVl&jid=881131&xid=1324615946
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The role of the GSD COAT Analyst. Dealing with general queries by email or phone and Compiling management reports using various reporting tools.
No shift work Mon to FRI - 8am until 17:00 UK time.
Requirements:
Main Duties/Key Responsibilities:
Complies management information through relevant business tools to provide accurate/up to date dataPrioritize and co-ordinate own, and others work schedules to ensure that business and customer needs are met, and deadlines are adhered to.Supports various administrative and organizational tasks.Able to communicate efficient to meet business requirements to avoid escalations.Management and control of different administrative processes.Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.Ability to work in a team and operate as a good team player.Close cooperation with internal and external departments Cross-country collaboration.Adhere to delivery of standard reporting packs.
Knowledge, Skills & Experience:
Good working Knowledge of Microsoft ApplicationsPlans & organises own workloadGood administrative experience, attention to detail, ensures accuracy of data, provides data for processing of informationBeing proactive and be able to set priority listGood communication skillsA high level of integrityA strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectationsFluent in German spoken and written
Grade 12 – subjects: Mathematics, Computer Science.Good working knowledge of MS Office & Windows 101 year in the Customer Service industry.
Please Note: For this role, you may require access to sensitive customer financial information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjI0MDMxMzk1P3NvdXJjZT1ndW10cmVl&jid=1296776&xid=1624031395
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Background
SDF within the Hospitality; Food & Beverage sectorExperience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAPrevious SDF experienceCreation of training material/courses would be advantageous
Responsibilities
To take responsibility for convening the training committee and ensuring that appropriate consultative processes around skills development are implemented
That appropriate procedures and records are kept of training committee meetings
Liaise with the SETA around issues of skills development
Oversee the implementation of training
Keep appropriate training records
Strategically align the training and development of skills in an organization
Qualifications
Accredited Assessor and Moderator and/or ODETP qualificationSDS – Skills Development CertificateStrong Microsoft Office SkillsStrong Admin $ AnalyticsOverall Experience 2-5 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwNzQ2Mjc2P3NvdXJjZT1ndW10cmVl&jid=1519478&xid=2430746276
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Our international Travel client is looking for a “Jack of all trades” within the Travel consultancy position. The successful individual will be tasked with assisting in operational duties and communication with clients on travel information.
Job description:
Understanding and operating company quoting systems and other travel-related programsHave good product knowledge and sound geographical knowledge of Southern and East AfricaTime management: ability to prioritize, plan and meet deadlinesEffective communication – internally as well as externallyBe professional and offer high service levels at all timesAbility to handle pressure and volume – multitaskingEmergency phone dutyDo various quotations for agentsObtain and where possible negotiate ratesEnsure these rates are sent to be loaded in the operating systemUse preferred suppliersEnsure get to visit the preferred suppliers and get to know the productsPut in place and manage provisional bookingsRun all aspects of tours within budgetProduce guide manuals and ensure a smooth operation of the tourEnsure agent’s information and tour information correspondAssist with the handling of complaints by gathering feedback from suppliers, guides, etc.Assist with management and training of junior consultantsBe on constant look out for new venues and activities – advise team & rest of officeTake responsibility for all aspects of tours being runDoing necessary admin in order for the Accounts department to do their part on your toursMeet given targetsAny other reasonable work-related assignments being given to you by you direct, or another managerCreate invoices for agents and keep track of payment of the tourProofreading marketing materials sent by the agent for promotion of the tourDouble check guides booked for the tourRequest sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDM5NTE0Nzc/c291cmNlPWd1bXRyZWU=&jid=1303214&xid=903951477
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Business Development Assistant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
Our client is looking for a graduate/junior role employee to assist the Business Development team in the property space, with a long-term goal to mentor the successful candidate into a Business Consultant role.
Key Responsibilities
Assisting all property BCs with leads and client admin.Will be required to attend presentations/events.
Key Competencies
Must be able to work under pressureFast Learner with a passion for salesGood communication skills (verbal & written) as well as excellent phone mannerWell spokenCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly, and approachable with excellent interpersonal skillsOrganized with excellent diary and time management skillsNeat, tidy, presentable, and professional in appearance and mannerDisplay gravitas & emotional maturity
Qualifications and Experience
Qualifications – MatricAdministrative experience in a small medium enterprise advantageous
Working hours
Monday – Friday at 08h00-17h00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE5NTgzNTE5P3NvdXJjZT1ndW10cmVl&jid=1545841&xid=2519583519
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12 Months limited contract with 6 months’ probation
Responsibilities
Supporting the Regional/International Sales Manager in his selling activitiesFreight calculation and brokerageEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule (in coordination with logistics and customers)Customer interaction with regards to order processing and dispatchCustomer and other IT data maintenance in the various system platformsDocument filing and administrative as well secretarial tasks in the internal sales office
Qualifications
MatricRelevant Tertiary Education is an advantageSales or Admin experience is an advantageExcellent English skills, Afrikaans is an advantageWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceHighly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and Internet Explorer including an ability to learn new IT systemsMust have valid state driver’s license
Benefits
Competitive compensationAttractive sickness and vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements and wish to apply, please send your latest CV, qualifications and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzU2NTQ4NDI/c291cmNlPWd1bXRyZWU=&jid=1325687&xid=735654842
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Location: South Africa (Cape Town)
Position: 12 month limited contract
Please forward your CV to Michelle – kindo.m@abcworldwide.com
Introduction
For supporting our growing business, we are looking for a Supply Chain & Sales Administrator reporting to our Office Manager in Cape Town.
Responsibilities
Purchase order placement and incoming goods receipt recording
Interacting with suppliers regarding scheduled deliveries and purchase price validation
Interacting with logistics companies regarding delivery processing and documentation
Incoming and outgoing freight calculation and brokerage
Preparation of quotations, client follow up, product and stock consulting and order confirmation to
clients.
Supplier and customer data maintenance in the various system platforms.
Entering, processing, and billing of customer orders
Ensuring the execution and dispatch of orders on schedule (in coordination with logistics and
customers)
Document filing and administrative as well secretarial tasks in the internal sales office.
Qualifications
Matric
Relevant Tertiary Education is an advantage.
Sales or Admin experience is an advantage.
Excellent English skills, Afrikaans is an advantage.
Willingness to work in a fast-paced, customer facing environment.
Ability to organize, prioritize and effectively multi-task daily and meet deadlines.
Assertive, confident, and clear communicator – via e-mail, phone and face-to-face
Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and
Internet Explorer including an ability to learn new IT systems.
Must have valid state driver’s license.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDYzMzA0NTc0P3NvdXJjZT1ndW10cmVl&jid=1489652&xid=3463304574
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Our client is an established contract Manufacturer based in Cape Town whose customers are Retail Chains and Brand Owners for whom they develop, manufacture new and innovative beauty ranges and existing ranges such as Skincare, Haircare and Bodycare.
Due to a growing demand an exciting opportunity exists to expand the Innovation Team with additional Product Managers.
Liaise with and manage the relationship with Retail Chains and Brand Owners on:-
The presentation of proposed trends and opportunities in the beauty product spaceThe development of new beauty products and lines for Retail Chains and Brand OwnersThe supply and service of beauty products manufactured on behalf of retail chains and brand owners
Head up the internal process of developing new beauty products and ranges:-
Briefing the in-house R&D Lab to create new product formulationsBriefing packaging suppliers to obtain suitable new product packaging and labelling in accordance with the Retail Chain or Brand Owners artwork and requirementsProviding ongoing liaison on the status of product development, problem solving, practical issues to the satisfaction of the Retail Chain or Brand OwnerAdministering the process of development ensuring that all records are maintained for internal and external requirements and that the development remains on budget and on time
To be successful, the incumbent would need to balance three critical areas:
Strong Relationships and excellent communication with Retails and Brand Owners which can be demanding and time consumingExcellent management of the project timeline with both internal and external parties, providing great admin, a strong practical problem solving capability whilst comfortably managing their own pressure and stressSound business sense with strong numeracy and the ability to read and understand P&Ls
In turn, my client promises : A flat interactive structure where your job and contribution are pivotal and valued; the opportunity to pursue a dynamic and exciting career with great prospects; flexibility in work arrangements and approach.
You will need an appropriate Degree or Diploma in Business or Marketing or even a financial/technical area coupled with a strong drive, ambition and work ethic.
A track record of success, even in an internship, will assist in demonstrating your capability and any experience or interest and understanding of the Health & Beauty Industry will be an added benefit.
Come and work with Blue Chip Clients and develop Health & Beauty Products today. Please forward detailed CV to placement.cpt@swifthr.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzMzkyMDE4P3NvdXJjZT1ndW10cmVl&jid=1057556&xid=1233392018
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Permanent position for a Leasing Manager based in Goodwood, Cape Town.
Requirements:
South African CitizenReal Estate experienceParalegal QualificationBcom / Business Admin / Public Administration Degree
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODI0Mjc3NzY1P3NvdXJjZT1ndW10cmVl&jid=948061&xid=1824277765
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We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
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We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable an optimal working environment.
DUTIES
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.
Handle Medical Aid admin and leave reports.
Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricHR degree/diploma (a preference)MS Office – strong Excel
SLILLS AND EXPERIENCE:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centers.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
COMPETENCIES
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organizing and time management.Quality focus and excellence orientation.
Salary: Industry related
https://www.ditto.jobs/job/gumtree/518488143?source=gumtree
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Our client is looking for Sale Consultants with the right energy, competitive spirit, personal drive and with strong networking skills to grow our footprint of point-of-sale card payment device merchants in the SMME market. These positions are in the Payments (Master/Visa card acceptance device) and airtime/electricity environment that requires good people skills and being tech savvy. As a Sales Consultant you will need to manage your prospects through the entire sales lifecycle, from lead generation to direct sale closure and onboarding new merchants.
KEY AREAS OF RESPONSIBILITY: Responsibilities include (but are not limited to):
Prospecting and setting up meetings and demonstrations with training and guidance from your Sales Mentor.Sourcing sales opportunities through cold calls and door-to-door field calls.Understanding customer needs to offer a complete payment solution.Process your daily admin workflow / calls /support / orders / quotes on CRM platform.Process orders/quotes via email, phone, face to face.Do the picking-up and delivering of devices to merchants.Ensure that merchant is properly onboarded.Regularly follow up on merchants to ensure traction and usage of the POS devices.Ensure client satisfaction, and promptly escalate critical problems to management.Communicate important feedback from merchants internally.Relationship building.
Requirements:
General business experience / acumenA proven sales track recordStrong networking skillsExcellent organisational and time management skillsOutstanding communication, interpersonal and leadership skillsExcellent presentation / negotiating skillsGrade 12 or higher level of educationBasic computer, android and web skills.
Basic salary plus commission.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjk3NTQxNDUzP3NvdXJjZT1ndW10cmVl&jid=1584743&xid=1297541453
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
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Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment.
• Leading and managing a team of Call Centre Agents to achieve client SLA requirements• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Be accountable for the performance of each agent reaching their daily targets and ensuring that professional relationships exist with customers• Ensuring that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Motivating team to achieve daily targets• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Guiding, coaching, training and equipping agents with all competencies to reach meet performance and customer service objectives• Coordinate training on new or revised information relating to services, products or processes of projects• Ensuring all customer questions and complaints are resolved in a timely manner• Brainstorming with the team around issues or challenges that may hinder optimum performance and give recommendations to improve sales• Handle employee related issues. Monitoring attendance, punctuality and leave • Report on statistics, data, ratios, attrition and terminations• Suggest areas of improvement for systems, policies and processes used and propose solutions• Manage quality assurance• Assist with recruitment, HR admin, personal development and other areas that contribute to maintaining processes and the growth of the campaign
Requirements • Matric• 1-2 years contact Centre Team Leader experience
Competencies
• Strong ability to motivate and guide a team
• Strong ability to empathise with customer• Strong problem-solving skills• Consistently mentor and inspire others• Customer focused mindset• Understanding, interpreting, and manipulating data for reporting• Ability to resolve escalated customer issues
Please send CV to leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/3374524109?source=gumtree
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Our client within the hospitality industry is currently looking for a Management/Cost Accountant who will be reporting to the Financial Director. The ideal candidate would require to be analytical and have the below listed experience and qualification.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
Tertiary qualification – minimum a BCom.Registration with a professional body preferable: CIMA, SAICA, SAIPA.Manufacturing experienceStock control experienceOversight of costing. Working with production staff to create bill of materials/recipes and overseeing correct programming of ERP system to capture this data.Acting as a go-between with sales/marketing and production staff to ensure pricing is accurate.Hospitality experiences an advantage but not essentialStrong excel a non-negotiable (complex formulas and pivot table analysis)Oversight of stock auditsStock variance analysis and reporting across multiple locationsAnalytical
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Reporting of variances, capturing of production and recording of waste.Management Accounts for factory/ distribution centre.Product Profitability analysis.Analysis, management and improvement of systems and controls. Training staff regarding this.Facility administration, oversight of factory/ distribution centre administrative functions including admin, invoicing and payroll clerks.Oversight of costings, creation of bill of materials/ recipes.Market comparisons of product pricing.Oversight of stock audits, working with production staff to ensure audits are conducted, feedback and corrective action is taken.Assist in cost saving initiatives.
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI5MDg1MjI2P3NvdXJjZT1ndW10cmVl&jid=1659147&xid=3629085226
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2MjU4Nzk1P3NvdXJjZT1ndW10cmVl&jid=1750600&xid=3976258795
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Personal Qualities and attributes
LoyalReliableTake responsibility and ownershipHardworkingPassionateGood people management skillsGood communicatorSelf-managedGood time management and prioritizing abilityProblem solverMeticulous attention to detail
Requirements
Own Reliable Transport (Own a car)5 Years’ experience as a merchandiser/ production coordinator in the fashion industry. (Jewellery and Accessories experience will be a bonus)Experience with China based factories/ suppliers.Cape Town based or willing to relocate.50/50 work from home / office based.Suitable home office environmentReliable Internet connection or WIFI.Strong at admin person.Good time management and prioritizing abilityMust have experience in EXCEL.
Roles & responsibilities
Focus will be critical path management & coordination from Supplier PO to Customer delivery. Take full responsibility of this process.Ownership of Supplier PO & PI process.Manage & Coordinate PPS sample process to ensure samples are received intime to make customer delivery.Manage production confirmation process.Manage & Coordinate BPS sample process to ensure samples are received intime to make shipment date.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzA5OTEwNTIwP3NvdXJjZT1ndW10cmVl&jid=1190305&xid=1709910520
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