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?? Investor's Dream Opportunity in Braamfontein

R 450,000

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Are you an astute investor seeking an opportunity to capitalize on the vibrant property market of Braamfontein? Look no further! This superb investment property located at 98 De Korte Street is your golden ticket to a prosperous venture. These spacious, affordable flats offer a remarkable chance to achieve excellent returns on your investment.Prime Central LocationSituated in the heart of Braamfonteins central improvement district, this property boasts an unbeatable location. Its strategically positioned for both business and academic pursuits, with close proximity to major businesses in the area and the renowned Wits University. Additionally, the property is a stones throw away from an extensive public transport network, including the Gautrain, Metro Rail, and BRT, making it highly accessible for potential tenants.Opportunity for Subsidy and Affordable OwnershipIf youre considering expanding your property portfolio, heres an enticing offer: you could be eligible for a subsidy of up to R96,648 when you invest in these bachelor flats. This subsidy opportunity means that the dream of property ownership becomes attainable for a wider audience. With monthly installments starting at just R2,554, this investment has a compelling return potential. (Terms and conditions apply.)The Ideal Urban LifestyleThese spacious, secure, and quality apartments in Braamfontein are the perfect addition to your investment portfolio. Offering the convenience of city living, these apartments are ideally located near Wits University, ensuring a steady stream of potential tenants. Furthermore, the propertys proximity to key transport routes and transportation nodes, including buses and taxis, makes it highly desirable for tenants seeking easy commuting options.Property Features:Prepaid Electricity:Ensuring cost-efficient utility management.Bath:Providing comfort and convenience for tenants.2 Plate Stove/3 Plate Stove With Oven:Equipped kitchens for modern living.Geyser:A necessity for everyday comfort.Wash Area:Added convenience for residents.Unfurnished:A canvas for tenants to personalize their living space to their liking.Invest in the future of Braamfontein with this remarkable property opportunity. With the potential for a substantial subsidy and a prime location in a bustling urban district, these flats offer the ideal investment for savvy investors looking to grow their wealth.Dont miss this chance to maximize your returns in the vibrant property market of Braamfontein. Contact us today to learn more about this investment opportunity, book a viewing, and secure your financial future.Note: Terms and conditions apply to the subsidy offer. Please inquire for more details.Property Reference #: 7002001-41314Agent Details:Gabriel MasiloEXP RealtySouth Africa13 Nankies Nook Eldoraigne , Eldo Park Estate , 157

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Responsibilities: Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document.ABAP debugging beneficial (Workbench related knowledge of new development/enhancements).Preparation of testing documents and perform internal testing.Preparation of Master Data templates for various objects like Material Master, Vendor Master, Info-records, Source List and Purchase Orders.Integration testing with other modules.Understand interfaces, IDOC and RFCs processing.Preparing User manuals and conducting training to business process owners.Go-live preparation and post Go-live support.Interaction with clients through meetings, calls and emails.Handling Tickets and Tasks with the responsibility for closing the same within defined SLA’s (Service Level Agreements).Responsible for troubleshooting issues for the system and providing support.Executing the required changes through configuration.Executing the analysis and resolution of Production Support calls.Raising Change Requests (CR’s) and writing Functional Specifications for them.Preparing test data for testing of CR’s (Change Requests).Testing CR’s (Change Requests) and preparing test results.Carrying out regression testing.Development documentation.Analyse and solve End-user authorisation issues.Conduct Unit tests, Integration tests and System Integration security tests.Support the functional team with issues and provide a solutions-based approach.Requirements: 7+ years experience.Relevant IT/Business Degree.Drivers License.Matric Certificate.Understand the relevant Aftersales businessprocesses: Logistics, Sales.SAP Analytics Cloud.Eclipse.SAP BW 7.5 Data Modelling and BEX skills essential.SAP BW4HANA Data Modelling skills beneficial.SAP ABAP and AMDP competence essential.SAP BO experience (AFO & WEBI) essential.You will be responsible for the coordination of the technical implementation.Modules – SAP BW SAP BO.Problem solving capabilities.Ability to work as part of a team.Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality.Please consider your application unsuccessful should you not receive a response within 2 weeks of applying. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4MzUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213134&xid=1108_58352

Midrand

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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. Responsibilities Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference Requirements and skills Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687

14h

Johannesburg CBD

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PURPOSE OF THE POSITION The purpose of this position is to provide assistance, advice, problem solving and technical information to internal and external customers regarding the use of the iManage and Co-Flo software applications. DAILY RESPONSIBILITIES Provide iManage and Co-Flo technical support to internal and external clients. Application Support Technicians are members of the customer support team that troubleshoot iManage and Co-Flo applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous improvement. Primary Responsibilities Provide 1st line iManage and Co-Flo telephonic and email support to customers.Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.Ensure tickets are logged in the Support System (HALO) and maintain updates and information in line with procedures.Ensure resolutions of tickets on the Support System and other calls assigned.Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.Follow up with customers to ensure the issue has been resolved.Work closely with the management of the business to ensure swift escalation of client issues where appropriate.Research and identify solutions to client technical problems.Perform and complete system health reports.Work with the project team on implementation tasks.Monitors, resolves and escalate iManage and Co-Flo server related active issues on N-Central. Duties and Accountabilities Report to and take direction from the Support Manager.Ensure the call queue is managed efficiently and in a timely manner.Respond to issues raised from clients promptly guided by SLA timelines.Engage with our clients in a pleasant and courteous manner.Display initiative in your role.Provide technical training to the other members of the team on key application areas.Document ticket solutions to build the knowledge library Additional Responsibilities Occasionally weekend or after-hours work may be required.Respond to high priority calls out of hours if required. Mandatory Qualifications MatricMicrosoft Certifications Microso... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDU2MjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1103789&xid=545624605

14h

Johannesburg CBD

German Senior Technical Support Executive - Helpde

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GERMAN & ENGLISH - Bilingual position Brief Job description Provide 1st level technical supportService restorationFulfilment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines Requirements Analytical and Problem solving skills Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically Mandatory requirement for experienced candidates: 12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for BusinessExperience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.Basic networking knowledge Time Management Skills Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask Communication & Relationships Skills To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards. Skills & Knowledge https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MzMxNzUxP3NvdXJjZT1ndW10cmVl&jid=1345371&xid=3409331751

14h

Johannesburg CBD

French-speaking IT Tech Support - International BP

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The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of user’s problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role. Location: Hungary or Romania - Europe Are you willing to relocate to Europe? Start Date: January – 3-4 months’ Training and probation in South Africa Salary: R7 000 (in SA) Once Visa issued Relocate to Europe Salary: +/- Euro 1050 (Euro 650 after Tax) Benefits: Medical AidVacation Bonus 3.5%Daily Meal Tickets20 days off Key responsibilities ? Act as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries ? Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc. ? Ensure that issues are resolved within ticket life cycle ? Co-ordination between users and resolver groups (if necessary) ? Incident handling and escalation management ? Work independently and within a team ? Communicate well with internal and external contacts ? Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members ? Adhere to Tech Mahindra and client’s procedures, policies and guidelines ? All KPI related tasks must be followed & adhered to avoid business impact ? To ensure that breaks are pre-approved by SME, Team Leader or Manager ? Strong problem resolution skills ? Escalate unresolved calls to the resolution support team ? Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner ? To maintain a high degree of customer service for all support queries and adhere to all service management principles ? Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI Requirements: Minimum High SchoolExcellent communication skills in French (oral and written)Typing Speed – 30 words per minutePrevious Customer Service ExperienceValid work PermitValid PassportSense of responsibilityIndependent and customer friendlyCertifications (Optional) ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjI5MjA4MDc/c291cmNlPWd1bXRyZWU=&jid=377167&xid=462920807

14h

Johannesburg CBD

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our client in the IT sector is looking for a Technical Support Engineer who will be responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions). Primary Responsibilities for the Role Moodle Learning Support First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment Management Moodle End User and Technical Application Support Moodle End User Support: trouble shooting troubleshoot questions and technical issues that arise, from resetting a password to completing a course;Assistance with Moodle software upgrades, software errors, server performance and plugin installation. eLearning Systems Training To attend to lecturer queries on the use of Moodle and other eLearning platforms and tools;To direct lecturers and other clients to suitable eLearning support staff;To offer low level training or walk through support to lecturers on the use of Moodle tools such as creating online assessment activities (quizzes and assignments);To offer training or walk through support to lecturers on the creation and/ uploading course content onto Moodle for online and blended courses; MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS Competencies At least one year working with Moodle or other e-learning applicationsAt least five years in Higher Education sectorExcellent communication skills and customer service skillsGood organisational and problem solving skillsExperience in HTML and CSS in an e-learning environment Minimum Qualification and Experience Requirements BTech: IT/Computer science degree or diplomaITIL Foundation certificate in IT Service ManagementITIL Service Desk Analyst certificationExperience in... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE2MzY1Mzk3P3NvdXJjZT1ndW10cmVl&jid=377771&xid=1916365397

15h

Midrand

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The Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require. Customers are effectively supported through efficient SLA managementWe can meet the return on investment to the customerWe are recognized as the trusted advisor across our software solutions. Primary Responsibilities for the Role Delivers and executes quality Support to the customer as per the SLA/Contract Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team. Project implementation Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments. Consulting and customer engagement Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are evidenthttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA4NjI0NTE1P3NvdXJjZT1ndW10cmVl&jid=1297988&xid=2108624515

16h

Johannesburg CBD

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"tickets" in Johannesburg

tickets in Johannesburg (195 results)

Results for tickets in All Categories in Johannesburg