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Qualifications Matric/Grade 12 (NQF 4) is essentialBachelors degree/B.Tech in Business, Marketing or related field is preferredRequirements Minimum of 3 5 years experience as an external sales representative preferably in a wholesale and retail industryStrong understanding of sales strategies, CRM software and sales operationsProficient in Microsoft Office SuiteValid drivers license and own reliable vehicleStrong track record of achieving and exceeding sales targetsDuties SALES & BUSINESS DEVELOPMENTIdentify and pursue new sales opportunities through cold calling, networking, and client visits.Develop and maintain a pipeline of potential customers to achieve and exceed sales targets.Present, promote, and sell products using solid sales techniques to existing and prospective customers.Negotiate contracts, pricing, and terms of sale with clients to ensure mutually beneficial agreements.CUSTOMER RELATIONSHIP MANAGEMENTBuild and maintain strong relationships with new and existing customers to drive long-term business growth.Understand customer needs, provide appropriate solutions, and address any concerns in a timely manner.Identify opportunities for upselling and cross-selling to maximise revenue.Serve as the first point of contact for customer inquiries and concerns, ensuring a high level of customer satisfaction.MARKET & SALES STRATEGY EXECUTIONConduct market research to identify potential clients and stay updated on industry trends and competitor activities.Develop and execute sales plans in alignment with company objectives.Collaborate with the sales team and management to refine sales strategies and improve performance.Track sales performance, analyse trends, and adjust approaches as needed to optimise results.REPORTING & ANALYTICSMaintain accurate records of sales activities, client interactions, and business transactions using the companys CRM system.Prepare and submit regular sales reports to the Sales Director.Analyse sales data to identify growth opportunities and areas for improvement.Provide feedback and recommendations to improve sales processes and customer engagement.COLLABORATION & OPERATIONAL EFFICIENCYWork closely with internal departments (customer service, stores, front office) to streamline sales processes.Attend team meetings, training sessions, and sales events to stay updated on company developments and market trends.Ensure compliance with company policies and industry regulations. https://www.jobplacements.com/Jobs/S/Sales-Representative-George-1265025-Job-Search-02-23-2026-04-25-51-AM.asp?sid=gumtree

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Job Overview The Technical Manager will lead and oversee the Office Automation technical team. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development. The successful candidate will drive operational control, workflow planning, technical standards, and service excellence across the region.Requirements Grade 12 (Matric) qualification.3-4 years’ supervisory or management experience in a technical environment.Proven experience within the Office Automation industry.IT technical experience in an Office Automation environment.Valid driver’s licence.Willing and able to travel.Must reside in or around George, Western Cape.ResponsibilitiesStaff Management & Operations:Lead, supervise, and support Office Automation technicians andtechnical support staff.Maintain strong working knowledge of Office Automation hardware and software.Plan, schedule, and coordinate installations and system set-ups.Structure daily and weekly workflows and allocate resources effectively.Monitor logged calls and technician reports to ensure SLA timeframes are met.Track technician performance through KPIs and productivity reporting.Set clear performance targets and provide coaching and ongoing development.Identify skills gaps and coordinate technical training.Prepare daily, weekly, and monthly technical performance reports.Manage and control technical spares, stock levels, and stores organisation.Produce monthly and annual spares usage reports.Oversee and inspect the technical vehicle fleet for maintenance and compliance.Develop and manage standby rosters for after-hours support coverage.Report operational performance and metrics to the Operations Manager.Customer Service & Quality Assurance:Ensure high service and installation quality standards are maintained.Engage with customers to confirm satisfaction with services delivered.Investigate and resolve customer complaints and technical escalations.Manage escalations through to resolution within agreed timelines.Recommend system improvements or replacements where required.Promote consistent customer service standards across the technical team.Coordinate customer training following installations where necessary.Monitor and report on customer satisfaction indicators.Ensure accurate completion and maintenance of job cards and technicaldocumentation.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for https://www.executiveplacements.com/Jobs/T/Technical-Manager-Office-Automation-George-1264872-Job-Search-02-23-2026-09-49-34-AM.asp?sid=gumtree

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